2013 No. 3134 CONSUMER PROTECTION, Exercises of Consumer Law

Download 2013 No. 3134 CONSUMER PROTECTION and more Exercises Consumer Law in PDF only on Docsity! Status: This is the original version (as it was originally made). STATUTORY INSTRUMENTS 2013 No. 3134 CONSUMER PROTECTION The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 Made - - - - 11th December 2013 Laid before Parliament 13th December 2013 Coming into force 13th June 2014 THE CONSUMER CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS 2013 PART 1 1. Citation and commencement 2. Regulations superseded 3. Review 4. “Consumer” and “trader” 5. Other definitions 6. Limits of application: general PART 2 CHAPTER 1 7. Application of Part 2 8. Making information etc available to a consumer 9. Information to be provided before making an on-premises contract 10. Information to be provided before making an off-premises contract 11. Provision of information in connection with repair or maintenance contracts 12. Provision of copy or confirmation of off-premises contracts 13. Information to be provided before making a distance contract 14. Requirements for distance contracts concluded by electronic means 15. Telephone calls to conclude a distance contract 16. Confirmation of distance contracts 17. Burden of proof in relation to off-premises and distance contracts Document Generated: 2022-01-25 Status: This is the original version (as it was originally made). 18. Effect on contract of failure to provide information CHAPTER 2 19. Offence relating to the failure to give notice of the right to cancel 20. Defence of due diligence 21. Liability of persons other than the principal offender 22. Offences committed by bodies of persons 23. Duty to enforce 24. Powers of investigation 25. Obstruction of authorised officers 26. Freedom from self-incrimination PART 3 27. Application of Part 3 28. Limits of application: circumstances excluding cancellation 29. Right to cancel 30. Normal cancellation period 31. Cancellation period extended for breach of information requirement 32. Exercise of the right to withdraw or cancel 33. Effect of withdrawal or cancellation 34. Reimbursement by trader in the event of withdrawal or cancellation 35. Return of goods in the event of cancellation 36. Supply of service in cancellation period 37. Supply of digital content in cancellation period 38. Effects of withdrawal or cancellation on ancillary contracts PART 4 39. Inertia selling 40. Additional payments under a contract 41. Help-line charges over basic rate PART 5 42. Time for delivery of goods 43. Passing of risk PART 6 44. Complaints 45. Orders to secure compliance 46. Notification of undertakings and orders to the CMA PART 7 47. Consequential amendments Signature