A Comprehensive Guide to Mastering English Grammar", Schemes and Mind Maps of Grammar and Composition

Download A Comprehensive Guide to Mastering English Grammar" and more Schemes and Mind Maps Grammar and Composition in PDF only on Docsity! Englishy. The Professional English Programme Professional English Programme Level 1 English. “Welcome to the Professional English Phrase Book!” @ Introduction This comprehensive phrase book will help you master 10 essential work topics with clear, easy-to-read ‘how-to’ guides! Learn 10 powerful phrases per topic and put them to the test with practical exercises. Boost your confidence with pronunciation tips, bonus vocabulary and real-world dialogues - all in one place! This phrase book is your guide to effective communication in the workplace because Business English shouldn't be complicated. In this phrase book, we’ll cover how to 1 make small talk and build rapport Ever felt awkward in silence or struggled to connect with colleagues? Chapter 1 turns that around with 10 easy conversation openers, paving the way for meaningful relationships and making every chat an opportunity to impress. present ideas Got a groundbreaking idea but not sure how to express it clearly? Chapter 2 is your solution! Discover 10 powerful phrases to pitch your ideas with such clarity and passion your audience will be hooked on every word. ask for clarification Miscommunication and misunderstandings are productivity killers! Well, not anymore. Chapter 3 equips you with 10 straightforward phrases to ensure you're on the same page as your team. © English with Lucy (2024) 2 Professional English Programme Level 1 English. PEP Checklist How much do you know already? Take a look at the sentences below. How many of these phrases have you heard before? Are you comfortable using them at work? Go through the list and check the option that is true for you. KEY | don't understand. | understand but I'm not comfortable using it. | | | fully understand and can use it confidently. 1 What's your take on the merger? Do you want to get the ball rolling? Could you elaborate on that a little? We need to reach a consensus. That’s outside the scope of today’s meeting. 2 3 4 5 6 The negative feedback is a cause for concern. 7 Canwe havea sit-down? 8 That was an oversight on my part. Q Something’s come up that needs my attention. 10 Sorry, I'm swamped right now. © English with Lucy (2024) 5 Professional English Programme Level 1 English. Section 1: How to... make small talk and build rapport Here are some phrases to help you make interesting small talk and build rapport with others. 1 Have you heard...? Have you heard that the CEO is planning to retire next year? ? 2 What's your take on...? Pee ACEO ane What's your take on the proposed opinion you have work-from-home policy? about something. 3 Have you had a chance to...? Have you had a chance to look around the new office? I’d be happy to give you a tour. 4 I'm thinking about/of... How about you? Note: ‘About’ and ‘of’ I'm thinking about going to the digital are followed by an marketing conference. How about you? -ing verb or a noun. 5 | hear you... Congratulations! | hear you closed a big deal last week. Congratulations! 6 Do you mind me asking...? Do you mind me asking how you found the transition from marketing to sales? 7 Have you got any ... coming up? Have you got any big projects coming up? 8 Did you watch/catch...? Did you catch the CEO’s interview on the local news? © English with Lucy (2024) 6 Professional English Programme Level 1 English. 9 My ... wants to .... Any advice | can pass on? Note: ‘To pass on’ My daughter wants to be an engineer. is a phrasal verb Any advice | can pass on? ee Tee Oe ce 10 I’m going to grab.... I’m just going to grab some lunch. Would you like to join me? ®"™ Dialogue Read the dialogue between Sam and Rachel to see some of the small talk phrases in context. Sam: Hi, I’m Sam. I’m on the sales team. How’s it going? % Rachel: Hi, I’m Rachel. I’m in accounting. Nice to meet you. : Sam: Nice to meet you too. You know, my nephew wants to be an accountant. Any advice | can pass on? Rachel: Yeah, tell him | hope he likes staring at figures for most of his day. Seriously, though, there are lots of different jobs within accounting. He should try to figure out which area is for him. Here’s my email address. Feel free to pass it along if he wants to ask me any questions. Sam: Thanks. That’s really generous of you. Hey, have you had a chance to try the pastries yet? They're delicious. Rachel: No, | just got here! I'll go and grab one now before the next session starts. It was nice to meet you. a Vocabulary 1. Sam said, “I’m on the sales team.” ‘On + a/the team’ is a common collocation. In British English, you will also hear ‘in + a/the team’. Both prepositions are acceptable. 2. Rachel said, “I’m in sales.” ‘In + industry’ is a common collocation. ¢ in marketing ° in IT © English with Lucy (2024) 7 Professional English Programme Level 1 English. 9 My initial reaction is... My initial reaction is to agree, though we need to think about the budget. 10 From my/our perspective... From our perspective, we need to make sure we have enough staff to cover it. & Collocations with ‘idea’ to generate /‘dzenarert/ + idea to produce an idea - The goal of today’s meeting is to generate ideas for increasing social media engagement. to think up / 61nk‘ap/ + idea to create an idea - Have you thought up any ideas for the launch? to share /Jea/ +idea to tell people your idea - Please share your ideas about how to improve customer service. to bounce around / bauns a'raund/+ idea to talk about ideas informally to get different opinions - Let’s bounce around some ideas for the packaging design. idea + about/for /ar'dia(r) a'baut / fo:/ Here, ‘about’ and ‘for’ are often followed by ‘how to’ or an -ing verb - Alicia had an idea about how to communicate more effectively. & Collocations with ‘problem’ pressing /‘presin/ - urgent /'s:dgant/ + problem problems that need to be solved immediately - This is a pressing problem for the whole firm. © English with Lucy (2024) 10 Professional English Programme Level 1 English. to be faced with /bi ferst w1d/ - to encounter /1n'kaunta/ - to run into / ran ‘Intu/ + problem to experience problems - We ran into a few problems while manufacturing this product. =] . [} Exercise Complete the sentences with one word from the phrase bank. 1. We came ______ with the idea of creating a video to show the instructions. 2. Anythoughts____ this, Olivia? 3. Do you want to bounce____ some ideas together later? 4. Do you wantto get the ball____———s today, Wendy? 5. Did you______ any problems with the supply chain? aes Bonus Exercise Please go to ex.ewLinfo/PEP1-PB-2 or click on the image below to complete another interactive exercise about this section online. Section 2: How to present ideas Choose the correct answer. 1. Which of these adjectives does not collocate well with ‘problem’? C5 urgent (5 vital [1 pressing © © English with Lucy (2024) 11 Professional English Programme Level 1 English. Section 3: How to... ask for clarification Here are some phrases you can use to check your understanding or ask for more explanation about something. 1 2 Sorry, | didn’t catch... Did you say...? Note: ‘Catch' can mean Sorry, | didn’t catch that. Did you say ‘hear’ or 'understand'. “500” or “1500”? I’m not sure | understand... Could you clarify...? Sorry, I’m not sure | understand the schedule. Could you clarify what you mean? | don’t quite follow you. Would you mind...? I'm sorry, | don’t quite follow you. Would you mind explaining that again? I’m not sure what you mean by.... Could you...? I'm not sure what you mean by 'streamlining '. Could you give me some examples? Could you go over... again? Sorry, | missed part of what you said about the figures. Could you go over them again? If | understand/understood correctly... If | understood you correctly, we’re going to pull out of the Japanese market? Could you elaborate on.../give me an example of...? That’s an interesting idea. Could you give me an example of how it would work? So you mean/you're saying...? So you mean we need to change our approach completely? © English with Lucy (2024) 12 Professional English Programme Level 1 English. Section 4: How to... agree and disagree tactfully Here are some phrases you can use to agree and disagree politely. There are also two phrases to help you reach an agreement. 1 You might be right [there]. You might be right there; launching the product in spring might be the best solution. 2 | have to side with ... on this. Sorry, Ruth, but | have to side with Tom on this as his plan is more cost-effective. 3° I couldn't agree more. | couldn’t agree more. Customer experience should come first. 4 You can say that again! The last quarter wasn’t our best. You can say that again. Note: 'You can say that again! is informal. 5 That's true, | suppose. But... That’s true, | suppose, but have we considered the risks of opening another store? 6 I'm afraid | have to disagree. I’m afraid | have to disagree. | think it’s too soon to buy new equipment. 7 That’s not necessarily true/the case. You said that demand is dropping, but that’s not necessarily true. © English with Lucy (2024) 15 Professional English Programme Level 1 English. 8 If it were up to me... Note: This is part of a If it were up to me, we would give second conditional all staff more training. woutd(na) « bese verb by 9 Can we come to an agreement? Can we come to an agreement on this before we finish the meeting? 10 We need to reach a consensus. We need to reach a consensus on which software to use. ®" Dialogue In this dialogue, Karim, Helena and Chris are discussing their ideas. Read what they say, paying particular attention to the phrases you've been learning used in context. Karim: Helena, do you want to get the ball rolling and share ve, some ideas for the product launch? Helena: Sure. Our team came up with the idea of using micro- influencers rather than ones with a larger audience. Karim: When you say “micro-influencers”, do you mean people with fewer than 10,000 followers? Helena: Ah, no. People with about 10,000 to 100,000 followers. They still have a good reach but are fairly affordable. Karim: That's true, | suppose. But I’m concerned we won’t reach enough people or get a good return. We might be better off sticking with the bigger accounts. Chris: _ I’m afraid | have to disagree. Return on investment is often higher when using smaller influencers. | have to side with Helena on this one. Karim: If you think that’s the best approach, we can go with it. Helena: I’m glad we could come to a consensus. Can we talk about the budget next week? Karim: Yes, let’s kick off the next meeting with that. © English with Lucy (2024) 16 Professional English Programme Level 1 English. E Tips and vocabulary 1. Helena used the adjective ‘affordable’ /af2:dabl/ meaning not expensive and cheap enough that people can buy it. She also used the adverb ‘fairly’ /‘feali/, meaning quite, before that. ‘Fairly affordable’ is a common collocation. 2. Karim used the idiom ‘be better off /‘beta(r) pf/, meaning someone is or would be in a better situation if something happens or they do a particular thing. 3. ‘Return on investment’ is often abbreviated to ROI / a:(r) au ‘at/. [3 Exercise we . initial - understand - come - thoughts Fill in the gaps with the words - suppose - side - about - say in the box. Jordan: Any __ _ on choosing the new supplier, Beata? Beata: How _ __ partnering with GreenTech Supplies? They're known for their sustainable practices. Mark: Hmm. My __ __ reaction is that the prices are too high. It seems to me like CostRight offers more competitive pricing. Jordan: | have to __ with Beata on this one. GreenTech’s eco- Mark: Jordan: Mark: Beata: Jordan: friendly approach aligns with our brand's commitment to the environment. That’s true, |___ _. But I’m concerned about their level of output. Ifl_______—_—syou correctly, you’re worried they won't be able to meet our demand? Exactly. But | have to admit, CostRight isn’t known for being eco-friendly. You can ___ _ that again! So, it seems we’re leaning towards GreenTech. Let’s do a little more research about their output before we _ ___toan agreement on this. © English with Lucy (2024) 7 Professional English Programme Level 1 English. 9 Let’s move on to the next item on the agenda. We've covered this enough. Let’s move on to the next item on the agenda. 10 | think we should get to... | think we should get to the final point on the agenda now. ®" Dialogue Read the dialogue between Daniel, Amina and Nimali. Pay attention to how the phrases from the phrase bank are used in context. Amina: Nimali: Daniel: Nimali: i Amina: Nimali: eee e eee e eee eeee ee ee eee eenenenee eee eeeenaneaee eee eenenenaneeeeeeenenananeneeenenenanananny : From my perspective, the colour is wrong. It doesn’t Me, send the right message. | couldn’t agree more! And the box is a strange shape, too. Sorry, one moment, Amina. Can we stick to talking about the colour for now? Daniel, are you saying the colour or the shade is wrong? The shade. | think it’s too bright. Hmm, you might be right there. It should perhaps be more of a pastel shade. Let’s circle back to that when we have some more data about our consumers’ preferences. Is now the right time to mention the shape? Yes, let’s discuss that. E Colour and Shade Daniel and Nimali talk about ‘colour’ /‘kala/ and ‘shade’ /fetd/ in this dialogue. ‘Shade’ is the degree of a colour; how light or dark it is. For example, within the colour blue, you have the shades navy blue, which is darker, and sky blue, which is lighter. Nimali mentions a ‘pastel’ /‘paestl/ shade, which is a soft, pale colour. © English with Lucy (2024) 20 Professional English Programme Level 1 English. 8 =), Exercise Fill in the gaps with one word from the phrase bank. 1. That’s outside the __—_of today’s meeting, though it’s worth discussing in the future. We'llcome____ to that ina moment. Thanks for reminding me. | think we're getting off_____—_—shere. Can we stick to the topic? That’s definitely something to think about. Wecan___—__—sthat later. Let’s move on to the final item onthe __ _. aes Bonus Exercise Please go to ex.ewl.info/PEP1-PB-5 or click on the image below to complete another interactive exercise about this section online. Section 5: How to change the subject and get back on topic Drag the phrases into the correct boxes. Changing the subject | think we're getting/ going off track here. | think we should get to... That's outside the scope of today’s meeting. Can we stick to talking about ... for now? Getting back on topic Is this the right time to...? Let's move on to the next item on the agenda. © English with Lucy (2024) 21 Professional English Programme Level 1 English. Section 6: How to... express and respond to concerns Here are some phrases to tactfully express your concerns and respond when other people bring their concerns to you. 1 Vd like to talk about something that’s been on my mind. I'd like to talk about something that’s been on my mind regarding our team's workload. 2 - is/are a cause for concern. The sharp increase in customer complaints last month is a serious cause for concern. 3 ... is/are troubling me. The lack of communication between staff and upper management is troubling me. 4 | have some concerns regarding/ about... | have some concerns regarding the latest marketing strategy. 5 Have we considered...? idered : Note: ‘To consider’ Have we considered outsourcing some is followed by an tasks to freelancers rather than hiring -ing verb or a noun. more full-time staff? 6 I/we have some doubts about... We have some doubts about implementing this with so few personnel. 7 | think something's gone wrong. | think something’s gone wrong in the warehouse. We’re experiencing a lot of delays with orders. © English with Lucy (2024) 22 Professional English Programme Level 1 English. Section 7: How to... ask for and give feedback Here are some phrases to use to ask for and give feedback at work. it- ? 1 Can we have a sit-down? miencn ais saw | was wondering if we could have a informal phrase, sit-down sometime this week to go though it is common over our upcoming projects. in the workplace. 2 I'd appreciate some feedback on my work. I'd appreciate some feedback on my work so | know if I'm on the right track. 3 I'd love to get your thoughts on... I'd love to get your thoughts on my presentation before | deliver it live. 4 What should | work on? / You should work on... What should | work on during the next quarter? 5 How could | best...? I'm keen to improve my sales techniques; how could | best work on that? 6 I’ve been particularly impressed with... I've been particularly impressed with your contributions at team meetings. 7 There are a few areas for improvement. The report was generally good, but there are a few areas for improvement, especially in terms of analysis. © English with Lucy (2024) 25 Professional English Programme Level 1 English. 8 There’s room for improvement in/with... There’s some room for improvement in your client communication skills. 9 How would you feel about...? How would you feel about shadowing a more senior colleague for a few days? 10 The main takeaway from all of this... Note: A ‘takeaway’ is . oe the main point to be The main takeaway from all of this is anid mrlconni the need for regular training sessions. from a meeting. & Additional Vocabulary to learn the ropes /l3:n da raups/ to learn the basic skills needed to do a job | know you’re still learning the ropes, so I’m going to pair you with a more experienced member of staff. learning curve /'l3:n1n k3:v/ the rate of progress when you learn a new skill or subject Starting my first job in a law firm was a learning curve for me. to raise the bar /re1z 5a ba:/ to set a higher standard or level of performance that others must try to achieve We need to raise the bar in terms of productivity. best practice / best ‘praektts/ a way of doing something that is thought to be the best I’m going to send you a document with the best practice guidelines. © English with Lucy (2024) 26 Professional English Programme Level 1 English. [} Exercise Fill in the gaps with one word from the phrase bank. Sometimes more than one answer is possible. Camila: Hamad: Camilla: Hamad: Camila: I'd really appreciate some on my work, particularly on the presentation | gave last week. I'd love to get your __ on my public speaking techniques. Overall, your presentation was excellent. There are always areas for __, though. You did appear a little nervous at times. | was nervous! How could | work on overcoming that? Hmm, it mainly comes with practice, but there are some techniques you can use to hide your nerves! How would you _________ about attending a public speaking course? | did one last year and it was excellent. Oh, that sounds wonderfull! I’d love to. a Bonus Exercise Please go to ex.ewl.info/PEP1-PB1-7 or click on the image below to complete another interactive exercise about this section online. Section 7: How to ask for and give feedback Listen to and complete the sentences. 1. > 000/001 — of) The main from all of this is that Anthony and Elena don’t work well together. @Ooooo © English with Lucy (2024) 27 Professional English Programme Level 1 English. E Pronunciation Focus too /w/ often /tu: w ‘ofn/ no /w/ other /nau w'ada/ to /w/ address /tu: w a'dres/ how /w/ about /hav w a’bavt/ In connected speech, when a word ends in the vowel sound /u:/, /au/ or /au/ and the following word begins with another vowel sound, we often use the intrusive /w/ sound to make the transition between the vowel sounds smoother and help us speak more quickly. This is called intrusion. Here's a link to listen to four examples of the intrusive /w/ sound from the dialogue. a=] . [e 7, Exercise Replace the words in bold with a word from the phrase bank. 1. I'll make sure nothing like this happens again. ____ _ 2. |apologise for any difficulty caused by my mistake and I’m working to fix it. _ __ 3. This is an unacceptable situation and | apologise. _ __ 4, |take complete responsibility for what’s happened today. __ _ 5. [realise this reflects badly on us as a company and I’m taking steps to remedy it. __ _ aes Bonus Exercise Please go to ex.ewl.info/PEP1-PB-8 or click on the image below to complete another interactive exercise about this section online. Section 8: How to admit to mistakes and apologise Complete the sentences using the words below. looking - mistakes - responsibility - fix - oversight 1. | take full for not informing everyone about the change in plans. | should have sent an email rather than just a Slack message. 2. It appears that were made during the preparation for the event. | apologise. 3. Forgetting to cc you on the email was an ‘on my part. atm into ways we can prevent this issue from happening again. 5. Is there anything I can do to the issue over the weekend? © English with Lucy (2024) 30 Professional English Programme Level 1 English. Section 9: How to... talk about deadlines and priorities Here are some phrases you can use to talk about deadlines and the priority of tasks. 1 .. IS due... The report is due next Monday, so please make sure you have all the information you need by Friday at the latest. 2 We’re on schedule. Thanks to everyone’s hard work, we’re on schedule. 3 How will that impact our timeline? If we add these features to the software, how will that impact our timeline for the launch? 4 Put ... at the top/bottom of your to-do list. Please put the proposal at the top of your to-do list. 5 Something has come up. . , Note: ‘To come up An urgent task has come up, so | need to means to appear concentrate on that today. unexpectedly. 6 Please make ... your number one priority. Please make resolving the service issues your number one priority. 7 | believe a realistic deadline is... Given our current staffing situation, | believe a realistic deadline is two weeks from today. 8 Considering ..., is it possible to extend the deadline? Considering Jennifer’s absence, is it possible to extend the deadline? © English with Lucy (2024) 31 Professional English Programme Level 1 English. 9 What would you like me to prioritise? | have several tasks at the moment. What would you like me to prioritise? 10 The deadline for ... is approaching. The deadline for submitting the new designs is approaching. How are we looking in terms of getting all the approvals? El Collocations Here are some adjectives that we commonly use with the nouns priority, importance and task. high /haz/ + priority very important - Hiring temporary staff to work over Christmas is a high priority right now. low /lau/ + priority not very important - Introducing new models is a low priority for us at the moment. utmost /‘atmaust/ + importance extremely important - Ensuring our customers are happy is of the utmost importance. paramount /'pzeramaont/ + importance If something is of paramount importance, it is more important than anything else. - Finding a fluent Portuguese speaker to translate for us is of paramount importance. urgent /'s:dgant/ + task a task that must be completed very soon - Creating the sales copy is an urgent task. Please prioritise it. mammoth /‘mzmaQ@/ + task (common in British English) a very large task that will take a long time to complete - Updating the health and safety policies is going to be a mammoth task. © English with Lucy (2024) 32 Professional English Programme Level 1 English. Section 10: How to... say you're busy and refuse things politely Here are some phrases you can use to tell someone you're busy and refuse tasks politely. Note that the first four are somewhat informal. You can use them with colleagues but perhaps not with clients. 1 I’m snowed under. Sorry, | can’t help you. I’m snowed under with work at the moment. 2 I’ve got a lot on my plate. Unfortunately, I’ve got a lot on my plate at the moment so | can’t accept any more tasks. 3 'm up to my ears In... Note: You can replace Sorry, | can’t make it to lunch. ‘ears' with 'eyes', I'm up to my ears in work. ‘eyeballs’ or 'neck’. 4 I’m swamped. Can we reschedule our meeting? I’m swamped. 5 I've got a lot going on. With the new project starting, I’ve got a lot going on this week. 6 I’m overloaded. We’re all overloaded as we’re at the end of the financial year. 7 ‘can't take anything else on. | can’t take anything else on until next month when I'll have a bit more time. © English with Lucy (2024) 35 Professional English Programme Level 1 English. 8 Thank you for thinking of me. Thank you for thinking of me but I'm already committed to another project that's taking up all my time. 9 | wish | could help but... Note: When we talk about | wish | could help but I’m on holiday wishes for the present, we from Monday so | won't be around. use wish + past simple or past continuous. 10 | would if | could but... | would if | could but I’ve got all of this paperwork to finish. E How to pronounce -ed endings -ed endings are pronounced 3 different ways - /t/, /d/, or /1d/. 1. If the base form of the word ends in the sound /t/ or /d/, we add an extra syllable and pronounce -ed as /1d/. For example: + overload / auve'laud/ (3 syllables) > overloaded / auva'laudid/ (4 syllables) 2. If the base form of the word ends in an unvoiced consonant (a sound made without vibration at the vocal cords), we add the unvoiced consonant /t/. * swamp /swomp/ > swamped /swompt/ We don’t pronounce the letter ‘e’. It’s silent. Try to blend the /mpt/ together. Don’t add an extra syllable. The unvoiced consonants are /p/, /t/,/k/, Note: /h/ is also /f/, /s/, /t{/ as in watch, /@/ as in bath unvoiced but no * words end in this and /f/ as in wash. sound. 3. All other consonant sounds and vowel sounds are voiced so we add the voiced sound /d/. * snow /snau/ > snowed /snaud/ © English with Lucy (2024) 36 Professional English Programme Level 1 English. [} Exercise There is one mistake in each of these sentences. Find the mistake and write the correct word in the space at the end of the sentence. 1. 2. 3. | would if | can but | just don’t have any spare time. I’m up to my ears of emails at the moment! __ We've got a lot going in with multiple product launches at the same time. __ Thank you for thinking on me, but | just can’t help at the moment. That’s really generous of you, but | can’t take anything else from right now. a Bonus Exercise Please go to ex.ewl.info/PEP1-PB-10 or click on the image below to complete another interactive exercise about this section online. Section 10: How to say you’re busy and refuse things politely Listen to and complete the sentences. > 0:00/0:01 —————= i) Sorry, I'm after being out of the office for the past week. ©@©ooo0o © English with Lucy (2024) 37 Professional English Programme Level 1 English. “Welcome to the Professional English Programme!” Now, I’ve got some super exciting news to share with you! | am just a few weeks away from launching a brand new course: i eRe dias The Professional | 441 ON RT English Programme WAITING LIST. bit.ly/NewCourseWaitingList : My team and | have worked tirelessly building this course ? from the ground up to ensure it revolutionises your : professional English fluency. It is your golden ticket to levelling up your business English and achieving your professional goals. If you'd like to hear more about this transformative course, please sign up for my waiting list and be among the first to receive details about the course launch. I'll also provide some : exclusive behind-the-scenes looks into what we have planned : for you and maybe even a few surprises. | can’t give away too much right now, but! do want to start : building your excitement. Here is a brief overview of some of : the topics we will be covering in the course. Of course, | will : provide more information in the coming weeks, so make sure you sign up for my waiting list! © English with Lucy (2024) 40 Professional English Programme Level 1 English. . . CLICK HERE The Professional English aren Programme (PEP1) MT tL Curriculum Overview bit.ly/ NewCourseWaitingList THE PROFESSIONAL ENGLISH PROGRAMME *Note: the lesson titles may change before the Weeks 1 — 4 course is released but the content will not. Follow Joseph as he starts a new job in recruitment. In week 1, you'll learn about the present tenses and focus on collocations with ‘work’ and ‘job’. You'll read a welcome email, listen to a phone call, get to know the sounds of English in the phonemic chart and more. Week 1 Q Listening: An onboarding email ca Reading: A phone conversation with IT Starting a ing GP, Grammar: Present tenses new job 4 Vocabulary: Collocations with ‘work’ and ‘job’ py Pronunciation: An introduction to the IPA © English with Lucy (2024) 41 Professional English Programme Level 1 English. During week 2, you'll examine past tenses and comparative and superlative adjectives. You'll also learn about CVs and cover letters, and listen to an authentic conversation between me and a special guest. Week 2 () | Listening: EG) Reading: CVs and Cover Grammar: Letters Gr. & Vocabulary: B Writing: eS Conversation: The focus in week 3 is on job interviews. You'll also learn about Ree ails TO JOIN THE WAITING LIST. bit.ly/NewCourseWaitingList What makes a good CV? Good and bad CVs Past tenses 1, comparative and superlative adjectives Skills and competencies CVs and cover letters Conversation 1 questions and question tags, finish studying the past tenses, take a pronunciation lesson on pronouncing word endings and more! Listening: EG Reading: Job or : Grammar: Interviews Vocabulary: Pronunciation: A job interview Job interview questions Questions and question tags, past tenses 2 Words and phrases for interviews -ed and -(e)s word endings © English with Lucy (2024) 42 Professional English Programme Level 1 English. In week 8, you'll focus on presentations: giving them and listening to them! You'll learn about conditional structures, listen to an authentic conversation between me and 3 Ree ails TO JOIN THE WAITING LIST. : a specially chosen guest and much more. i Nc eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeneseeeeeteteseseseseseneneet— Dit.ly/NewCourseWaitingList Week 8 io) Listening: Trends and demographics EG) Reading: Growth and sales strategies Grammar: Conditional sentences Presentations & Vocabulary: Phrases for presentations B Writing: Describing trends 2 Conversation: Conversation 4 Weeks 9 - 12 Follow Ollie, who just got a job as a virtual assistant. ? The focus in week 9 is on time management and organisation. You'll look at adjective order and reported speech and learn about the importance of accurate word stress for clear pronunciation. Week 9 o) Listening: A podcast about getting organised . EA Reading: Problems with time management Time matlagement Gf, Grammar: Adjective order, reported speech an organisation & Vocabulary: Time management and organisation Pronunciation: Word stress © English with Lucy (2024) 45 Professional English Programme Level 1 English. In week 10, you'll focus on dealing with *: CLICK HERE difficult clients. Among other things, you'll: TO JOIN THE look at the passive voice and prepositional: : phrases, complete a writing lesson and : eee : follow an authentic conversation. Saesaeesesseesesseesessnesensessnsneeansseestsseeseeseenensnesensee® bie 1/781 CourcelaitingList Week 10 io) Listening: A negotiation call EG) Reading: An action plan Dealin with 8 GaP, Grammar: Passive voice, prepositional phrases difficult = . 2 Vocabulary: Advertising and negotiation clients Y a a B Writing: An apology email 2 Conversation: Conversation 5 During week 11, you'll learn how to talk about work-life balance. In the grammar lessons, you'll examine relative clauses and connecting words and focus on intonation in pronunciation. Week 11 o) Listening: Work-life balance presentation Reading: Burnout and balance Grammar: Relative clauses, connecting words balance Re Work-life GP 23 Vocabulary: Work-life balance Pronunciation: Intonation © English with Lucy (2024) 46 Professional English Programme Level 1 English. In the final week, the focus is on thriving in 3 CLICK HERE the workplace. You'll revise some grammar: TO JOIN THE from the course, complete a writing lesson, : WAITING LIST and listen to a final conversation between me and one of my guests. x Prrerrrrrririiiititiiiititiiiiiiiiiiiiiiiiiititiiiiiitiiiiiiiiii ii) = bit.b NewCourseWaitin: List Week 12 ?) Listening: A conversation about boundaries EG Reading: Thriving at work Thriving GP, Grammar: Revision in the workplace a Vocabulary: Thriving, setting boundaries and “saying no B. writing: Tone of voice in written communication 2 Conversation: Conversation 6 @ Curriculum Summary io) 12 Listening Lessons B 6 Writing Lessons i EY] 12 Reading Lessons &” 6 Pronunciation Lessons GP, 24 Grammar Lessons @ 6 Conversation Lessons & 12 Vocabulary Lessons tal Downloadable Lesson PDFs and Mind Maps f=l Interactive online exercises ® Q 16-week access to the Private Course Community Lifetime access to the course content ® © English with Lucy (2024) 47 Professional English Programme Level 1 English. Section 5 - How to change the subject and get back on topic 1. That's outside the scope of today’s meeting, though it’s worth discussing in the future. 2. We'll come back to that in a moment. Thanks for reminding me. 3. | think we’re getting off track here. Can we 4. That's definitely something to think about. We can revisit that later. 5. Let’s move on to the final item on the agenda. Section 6 - How to express and respond to concerns Richard: Ulrika: Richard: Ulrika: Richard: Ulrika: | have some concerns regarding/about the company we chose to help with distribution. Yeah, the shipment problems are troubling me, too. We've received many complaints about items arriving damaged recently. | think the issue needs to be dealt with as soon as possible. Do you have any ideas for how we can address it? Have we considered changing the packaging of our items to make them more secure? It could be an issue on our end. Hmm, we'll bring it up at this afternoon’s meeting. Section 7 - How to ask for and give feedback Camila: Hamad: Camilla: Hamad: I'd really appreciate some feedback/thoughts on my work, particularly on the presentation | gave last week. I’d love to get your thoughts/feedback on my public speaking techniques. Overall, your presentation was excellent. There are always areas for improvement, though. You did appear a little nervous at times. | was nervous! How could | best work on overcoming that? Hmm, it mainly comes with practice, but there are some techniques you can use to hide your nerves! How would you © English with Lucy (2024) 50 Professional English Programme Level 1 English. feel about attending a public speaking course? | did one last year and it was excellent. Camila: Oh, that sounds wonderful! I’d love to. Section 8 - How to admit to mistakes and apologise 1. 2. Ill ensure nothing like this happens again. | apologise for any inconvenience caused by my mistake and I’m working to fix it. This is an unfortunate situation and | apologise. | take full responsibility for what’s happened today. | realise this reflects poorly on us as a company and I’m taking steps to remedy it. Section 9 - How to talk about deadlines and priorities PFwnDN > c - Good news! We're on schedule for the release. a - The deadline for submissions is approaching. Are we ready? e - Homework is due on Friday; don't forget to submit it online. d - An urgent task has just come up. | won't be at the meeting, I’m afraid. b - You can put the inventory check at the bottom of your to-do list. It’s not that important. Section 10 - How to say you're busy and refuse things politely | would if | ean but | just don’t have any spare time. could I'm up to my ears of emails at the moment! in We've got a lot going in with multiple product launches at the same time. on Thank you for thinking en me, but | just can’t help this month. of That's really generous of you, but | can’t take anything else from right now. on © English with Lucy (2024) 51