about english writing, Lecture notes of English

Download about english writing and more Lecture notes English in PDF only on Docsity! REPLIES AND QUOTATIONS 1. Learning from a sample Reply to 1.1 Reply to 1.2 2. Useful language 2.1 Opening Thank the writer for his/her enquiry. Mention the date of his/her letter and quote any other references that appear.  Thank you for your enquiry of June 6th 984 in which you asked about …  I would like to thank you for your enquiry of May 10 and am pleased to tell you that we would be able to supply you with the …  We were pleased to hear from your letter of 10 December that you were impressed with our selection of … 2.2 Confirming that you can help Let the writer know as soon as possible if you have the product or can provide the service he / she is requiring about.  We have a wide selection of sweaters that will appeal to all ages, and in particular the teenage market which you specified.  Our factory would have no problem in turning out the 6,000 units you asked for in your enquiry.  We can supply from stock and will have no trouble in meeting your delivery date.  I am pleased to say that we will be able to deliver the transport facilities you require.  We can offer door-door delivery service 2.3 “Selling” your product Encourage or persuade your prospective customer to do business with you. A simple answer that you have Thank you for your enquiry of 31 January. We are enclosing our Spring catalogue and current price- list quoting c.i.f prices Le Havre. We would like to draw your attention to the trade and quantity discount we are offering in our Special Purchases section pp19-26which may be of particular interest to you. Please contact us if we can be of any further help to you. Yours sincerely Dear Mr. Wyrner Thank you very much for your enquiry. You will find enclosed a catalogue giving detailed information about our tubeless tyres and including the impressive results we have achieved in rigorous factory and track tests. Please note the terms on safety and fuel economy which have proved the main selling points of this products. With regard to trade discounts, we are allowing 25% off list price to bona fide retailers and wholesalers with quantity discounts for orders over £3.000 We will be pleased to supply any further information you require Yours sincerely