ACT Practice Test: English Questions & Answers 2024, Exams of Nursing

Download ACT Practice Test: English Questions & Answers 2024 and more Exams Nursing in PDF only on Docsity! ACT Practice Test: English QUESTION & Answers 2024 Copyrights, trademarks, and patents are examples of - Correct Answers ✅governmental protection One motivation process theory suggests that people are most motivated to seek results they value highly and think they can achieve and emphasizes the perceptions of rewards. An employee's perception of the value of a reward or his/her ability to achieve results may differ from that of his/her manager. - Correct Answers ✅Vroom's Expectancy-Valence Theory The tactical manager responsible for communicating the general goals and developing plans and activities to achieve the goals. - Correct Answers ✅Middle-level What management decision would be where a production manager decides that the primary part in production must be an "A" standard part, and "B" parts, although less expensive, should not be purchased. - Correct Answers ✅ Hierarchy of needs theory. - Correct Answers ✅Abraham Maslow The group of employees Sarah supervises has not been meeting quotas. Recognizing that the employees may have ideas about how to improve performance, Sarah schedules time for them to meet as a team to ACT Practice Test: English QUESTION & Answers 2024 discuss the situation and develop a plan. What should her role be? - Correct Answers ✅facilitator A salesman who earns big commissions is demonstrating superiority in? - Correct Answers ✅technical skills The National Bank has a training room set-up that mirrors the actual space tellers will work in once training ends and they are assigned to a branch of the bank. During training, new employees work in this room on equipment like they will use, role-play interaction with customers, and even respond to a simulated robbery. This type of training is: - Correct Answers ✅vestibule Pravin's co-worker has photos of models from a well-known manufacturer of women's underwear pinned up on his locker in the employee dressing room. These photos make Pravin uncomfortable. This could constitute an example of - Correct Answers ✅sexual harassment A manager who acts as an expert representative of an organization and transmits information to internal or external groups. - Correct Answers ✅spokesperson On Juan's first day at his new workplace, he was shown how to use the copier, what areas of the property were set aside for smokers, and how ACT Practice Test: English QUESTION & Answers 2024 During a performance appraisal, a supervisor has a list of statements related to specific behaviors associated with the job that is used to rate the employee's performance. The supervisor is to select the statement that best describes how the employee performs. This type of appraisal is a - Correct Answers ✅ An employee at ABC Company is on probation for repeatedly being below quotas and not making goals. A consequence of being on probation is loss of flex-time opportunities. The manager states that if the employee meets goals for three weeks in a row, the employee will be off probation and will be able to work flex hours. This is an example of - Correct Answers ✅negative reinforcement If inclement weather occurs, the employees of a company are required to call a specific phone number to find out if their shift is affected. This is part of - Correct Answers ✅contingency planning A strike by union members who walk off the job during the term of a valid contract is - Correct Answers ✅illegal A good representation of a compliance-based ethics program. - Correct Answers ✅Anti-theft cameras A chemical spill at a manufacturing plant caused injury to several workers and damaged a major piece of equipment. An investigation ACT Practice Test: English QUESTION & Answers 2024 following the event exposed failures of the staff in following safety procedures. What management function failed? - Correct Answers ✅ Foreign nationals who are brought in to work at the parent company. - Correct Answers ✅impatriates ABC Company is structured so that one department services the military and another department services the medical community. What type of organization structure does this represent? - Correct Answers ✅customer When Martha's Maid Service decided to expand their housecleaning services to cleaning offices and recycling services, this strategy was - Correct Answers ✅concentric diversification One model of leadership effectiveness suggests that the managerial style that works best depends on the circumstances, the personal style of the leader, and the degree of control or influence the leader has under the circumstances. - Correct Answers ✅Fiedler's Contingency Model A manager transferred to an overseas position makes the following statement, "In England, they drive on the wrong side of the road." This is an example of - Correct Answers ✅ethnocentrism ACT Practice Test: English QUESTION & Answers 2024 Rick's car repair shop has developed a reputation for poor customer service and business has declined. How can Rick change the organizational culture? - Correct Answers ✅New mission statement After the Enron and WorldCom scandals, what law was passed by Congress that requires more managerial accountability for corporate financial accuracy? - Correct Answers ✅Sarbanes-Oxley Six Sigma process - Correct Answers ✅99.9% accuracy A clear, concise statement of a company's purpose. - Correct Answers ✅mission statement "To be our customers' favorite place and way to eat" is McDonald's: - Correct Answers ✅mission Inspection of materials and employee training. - Correct Answers ✅concurrent control Three types of control - Correct Answers ✅Feed forward, concurrent, feedback ACT Practice Test: English QUESTION & Answers 2024 A supervisor is likely found on what level of management? - Correct Answers ✅frontline At Google, employees dress casually. This is an expression of Google's - Correct Answers ✅organizational culture In the employee break room, there is a sign that says, "Your mother doesn't work here. Pick up your own trash and put away your dirty dishes." The employees have no complaints or issues about compliance with this message. This is a reflection of - Correct Answers ✅strong organizational culture If a manager suspects an employee of unethical conduct, what is the first step? - Correct Answers ✅gather and record evidence What questions CANNOT be asked of a prospective employee during an interview? - Correct Answers ✅Have you ever been arrested? Measures of what is expected. - Correct Answers ✅standards To make sure a company is not violating the law, a company would develop: - Correct Answers ✅compliance-based ethics program ACT Practice Test: English QUESTION & Answers 2024 According to Maslow's hierarchy of needs, if no needs have been satisfied, what would be the least motivating factor? - Correct Answers ✅self-esteem Bob, who is described as a "lone wolf" and "odd", had been an outstanding individual performer in his company and, as a result, was promoted to management. Since the promotion, Bob has received mediocre performance reviews and his team consistently performs less well than other teams. Where does Bob most likely score low when measuring his skills and performance? - Correct Answers ✅EQ (emotional intelligence) Effective control is not possible without - Correct Answers ✅measurement John notices tension between two subordinates who are part of his sales team. He investigates and discovers these two have differing ideas about how to record contacts and follow-up. As a result, each thinks the other is "cheating the system". John meets with the subordinates to talk about the problem and find a solution. John's role in this situation is as a - Correct Answers ✅mediator What needs to be in place to have an effective control system? - Correct Answers ✅valid and accurate performance standards ACT Practice Test: English QUESTION & Answers 2024 A sales team is not reaching the desired goals that were set by management. What would be the correct first action as part of the control function of management? - Correct Answers ✅Determine if the standards are valid. Represents a functional strategy? - Correct Answers ✅benchmark analysis Intrinsic reward - Correct Answers ✅determining the solution to a work-related problem The final step in strategic management is evaluating the organization's strategies. Which one of these processes would be included in this step? - Correct Answers ✅budget Having only one boss. - Correct Answers ✅centralized Which type of organization expects important decisions to be made by top-level managers? - Correct Answers ✅hierarchical Which of these is NOT a provision under the Family and Medical Leave Act of 1991? - Correct Answers ✅flex time to accommodate child care needs ACT Practice Test: English QUESTION & Answers 2024 Which principle states that management is more effective when a supervisor concentrates on deviations from the expected results? - Correct Answers ✅exception Making long-term plans about a company's goals. - Correct Answers ✅strategic planning A hotel housecleaning manager recognizes that her crew's positive performance increases the likelihood that a customer will return to that hotel. This management skill is - Correct Answers ✅conceptual The authority of a manager to transfer responsibility to employees. - Correct Answers ✅delegation Hears complaints of unfair labor practices and punishes offending employers? - Correct Answers ✅NLRB The acronym SMART stands for specific, measurable, attainable, relevant, and time-bound. These are attributes associated with developing a - Correct Answers ✅goals statement The planning done by a supervisor is directly influenced by the goals of - Correct Answers ✅upper management ACT Practice Test: English QUESTION & Answers 2024 The principles that have been established by the International Organization for Standardization that are applied to management systems are called - Correct Answers ✅ISO 9001 According to Herzberg's Two-Factor Theory, which of these would NOT be a motivator? - Correct Answers ✅salary and benefits According to Douglas McGregor's ideas, which statement describes a Theory X manager? - Correct Answers ✅Employees have to be watched, they'll take any opportunity to avoid work. A leader's job is to create - Correct Answers ✅a vision An HR director has a prepared set of questions that is asked of all prospective employees during an interview. Which type of interview is this? - Correct Answers ✅structured If a company recruits and hires individuals who are a part of groups that were discriminated against in the past in an effort to correct a history of exclusion or discrimination, they are practicing - Correct Answers ✅affirmative action Monitoring performance and implementing change when necessary in order to meet goals is - Correct Answers ✅an aspect of control ACT Practice Test: English QUESTION & Answers 2024 An international company would like to reduce the risk of a trade barrier being imposed by one of its host countries. __________ would aid this company in achieving less risk. - Correct Answers ✅trade agreement In a university, the structure of the organization is usually departmentalized according to the subject matter taught. This is an example of what kind of structure? - Correct Answers ✅product