Medical Terminology and Anatomy Review, Exams of Nursing

Download Medical Terminology and Anatomy Review and more Exams Nursing in PDF only on Docsity! AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A LATEST UPDATED 1. Which of the following is considered a parasitic infection? A. Lyme disease B. Rabies C. Ringworm D. Malaria - ANSWER 2. Aspirin and acetaminophen are examples of: A. Analgesics and antipyretics B. Antitussives and decongestants C. Antihistamines and antiemetics D. Antidotes and antibiotics - ANSWER 3. Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order? A. Single B. PRN C. Stat D. Routine - ANSWER 4. This unit in the hospital is run by physicians and experts in the field of musculoskeletal disorders of bones, joints, ligaments and tendons, identify this department. A. Rheumatology B. Obstetrics C. Ophthalmology D. Oncology - ANSWER 5. MSDS information includes: A. Table of chemical elements B. Product manufacturing conditions C. General and emergency information D. Information on competitor products - ANSWER extension C. Adduction and Abduction D. Flexion and extension - ANSWER 14.A structure that is composed of two or more tissue types is called a/an: A. System B. Organism C. Organ D. Cell - ANSWER 15.Cellular respiration is a function of the: A. Cell membrane B. Mitochondria C. Golgi apparatus D. Nucleus - ANSWER 16.Somatic tremor is the result of: A. Muscle movement B. Loose sensors C. Unequal amounts of electrolytes D. Improper standardization of the instrument - ANSWER 17.The smallest structural unit of the nervous system is the: A. Spinal cord B. Neurofibrils C. Neuron D. Supine - ANSWER 18.A patient came into the doctor's office with chest pain and shortness of breath. which position is the best to help him breathe better? A. Lithotomy B. Prone C. Fowler's D. Supine - ANSWER 19.The primary function of the nervous system is: A. To protect deep organs B. To cleanse the blood of pathogens C. To detect changes in the internal and external environment and respond appropriately D. To provide body support and levers for muscle action - ANSWER 20.Mr. Smith is suffering from an enlargement of the bones in the entire skull as well as in the hands and fee, in addition to thickening of the skin. Which of the following conditions is Mr. Smith suffering from? A. Addison's B. Cushing's C. Acromegaly D. Cretinism - ANSWER 28.Which agency regulates the Controlled Substances Act? A. IRS B. DEA C. SWAT D. OSHA - ANSWER 29.Defamation through spoken statements is known as: A. Libel B. Sympathy C. Empathy D. Slander - ANSWER 30. Insulin syringes are calibrated in: A. Milliliters B. Units C. Cubic centimeters D. Minims - ANSWER 31.Which of the following is not true regarding HIPPA laws? A. Patients can make informed choices regarding how their personal health information is used B. Few boundaries are set on the use and release of health records C. Patients have more control over their medical records D. Violators are held accountable if patient privacy rights are compromised - ANSWER 32.To determine our ventricular pulse, the EKG technician would: A. Calculate the ST repolarization segments B. Calculate the spacing between the P waves C. Calculate the spacing between the ventricular repolarization T waves D. Calculate the spacing between the QRS complexes - ANSWER 33.PHI stands for: A. Protected health information B. Private health instructions C. Private health information D. Protected health instructions - ANSWER 34.Which situation would a Medical Assistant's signature be required? A. After the chief complaint is documented B. After the patient gives a medical history account C. On an informed consent document D. When a patient gives implied consent - ANSWER 35.The Privacy Rule gives patients the right to: A. Access their medical record B. Access their ex-spouses record C. Sue the doctor D. Refuse treatment - ANSWER 36.A patient has an oral temperature of 100.8 F. The medical term for this is: A. Pyrexia B. Pyuria C. Hyperpyrexia D. Purulent - ANSWER 37.A routine hand wash procedure uses plain soap to remove soil and transient bacteria. Hand antisepsis requires the use of: A. Scrub brushes B. Antimicrobial soap C. Gel- based creams after the routine hand wash D. Medicated towels for drying clean hands. - ANSWER 38.Which of the following precautions require special air handling and ventilation? A. Contact precautions B. Standard precautions C. Airborne precautions D. Droplet precautions - ANSWER 39.Which of the following is correct regarding contact transmissions> A. It involves the transfer of pathogens by food and water. B. It involves contaminated instruments, needles, or contaminated hands that are not washed. C. It involves transmission of pathogens that remain suspended in air for a long period of time. D. It refers to the transfer of pathogens by mosquitoes, flies, and rats - ANSWER 40. Important information a patient should know about immunizations would be that: A. They are not necessary if quality infection is maintained B. They are prophylactics against deadly diseases C. They are known to cause autism D. They can unintentionally give the recipient a disease - ANSWER 41.What is the process used to wash and remove blood and tissue from medical instruments called? A. Asepsis B. Sanitizati on C. Disinfection D. Sterilization - ANSWER time B. Once a day C. Before meals D. Twice a day - ANSWER 50.Which of the following procedures can be performed by a medical assistant? A. Intramuscular injection B. Start fluids through a catheter C. Insert peripheral catheter D. Intravenous injection - ANSWER 51.Post- prandial means: A. Before a meal B. Before bed time C. Fasting D. After a meal - ANSWER 52.A round, raised skin lesion with itching that is a positive sign of reaction to allergic testing is a: A. Wheal B. Nodule C. Papule D. Vesicle - ANSWER 53.You are to draw the blood of a patient. After reviewing the lab order, you realize that you need to draw a CBC w/diff (complete blood count with differential) on your patient. knowing that this test is drawn in a lavender top-tube, which lab department would this go to for processing? A. Microbiology B. Hematology C. Coagulation D. Chemistry - ANSWER 54.The patient information sheet contains: A. The past medical history of the patient B. The patient's past family history C. The patient's chief complaint D. patients personal and insurance information - ANSWER 55.Which of the following drug administration routes is the most appropriate for a patient who has nausea and vomiting? A. Nasal B. Buccal C. Sublingual D. Rectal - ANSWER 56.The medical assistant is to collect a Prothrombine time (PT) test, a complete Blood Count (CBC), and a fasting Blood Sugar (FBS). What is the correct order of draw? A. Grey ( FBS), Lavender (PT), Red (CBC) 63.The body organ targeted by HBV is the: A. Brain B. Liver C. Heart D. Lungs - ANSWER 64.A female patient came into the office for her scheduled routine physical. You are measuring the patient's vital signs. Which part of the brain is responsible for the temperature regulation? A. Hypothalamus B. Thalamus C. Medulla oblongata D. Pons - ANSWER 65.What position should the patient be placed in when performing an ECG? A. Dorsal recumbent B. Supine C. Trendelenburg D. Prone - ANSWER 66.Which mode of infection transmission occurs from touching contaminated linens? A. Droplet contact B. Direct contact C. Vehicle contact D. Indirect contact - ANSWER 67.Which of the following is the most common means of transmitting pathogens? A. Ingesting food B. Blood transfusions C. Coughing D. Touching - ANSWER 68.When a patient fails to show for their appointment, the event must be: A. Erased from the schedule B. Written on a no-show log C. Monetarily charged to the patient D. Documented in the patient's chart - ANSWER 69.Notifiable infection must be reported to: A. The patient's physician B. Your supervisor C. World Health Organization D. Center for Disease Control - ANSWER 70.A quantitative test is one that: A. Tests for the presence and amount of substance in sample B. Tests for presence of substance only C. Does not require a trained technician D. Tests for all substances found in the sample - ANSWER 71.The interval between exposure to infection and the appearance of the first symptom is called: A. Incubation period B. Active period C. Means of transmission period D. Incineration period - ANSWER 72.Complete destruction of all forms of microbial life. A. Sterilization B. Germicide C. Sanitization D. Disinfection - ANSWER 73.A patient is having a seizure. Which of the following is the most appropriate step for the medical assistant to take to protect the patient? A. Raise the patient's feet B. Call for help C. Loosen clothing around the patient's neck D. Administer small amounts of liquid - ANSWER 74.Most specialists are paid by MCOs using which of the following methods? A. Fee-for-service B. Coinsurance C. Copayment D. Capitation - ANSWER 75.Which of the following is classified as abnormally rapid, deep or labored breathing? A. Hypertension B. Tachypnea C. Hyperpnea D. Hyperpyrexia - ANSWER 76.The invoice for the monthly rent of the building where the medical office is located, is typically handled by which department? A. Compliance B. Human Resources C. Accounts payable 84.A murmur is an abnormal sound that may indicate: A. Intestinal obstruction B. Valvular heart disease C. Stroke D. Bronchial asthma - ANSWER 85.How many electrodes are used as part of a 12- Lead EKG? A. 10 B. 6 C. 12 D. 8 - ANSWER 86.The amount of blood pumped by the heart per minute is called: A. Ejection fraction B. Cardiac output C. Contractility D. Blood pressure - ANSWER 87.Sinus is a slow dysrhythmia. A. Bradycardia B. Tachycardia C. Rhythm D. Dysrhythmia - ANSWER 88.When a person stays in the same position all the time, pressure causes the skin to: A. Become firm and dry B. Weaken and become necrotic C. Become stronger D. Stay pink and moist - ANSWER 89.A patient's weight should be listed in the patient's chart to the nearest: A. Pound B. 1/2 pound C. Ounce D. 3/4 pound - ANSWER 90.Which of the following blood pressure readings would be considered Stage 1 Hypertension? A. 148/96 B. 116/72 C. 126/84 D. 178/104 - ANSWER 91.A normal resting heart rate for the average adult is: A. 15-20 BPM B. 80-120 BPM C. 10-15 BPM D. 60-100 BPM - ANSWER 92.Automaticity refers to: B. Placing the materials in a leak-proof container during collection C. Decontaminating the hazardous waste container D. Relabeling containers provided for waste - ANSWER 100.The normal volume of urine produced by an adult in a 24-hour period generally does not exceed: A. 2000 L B. 2000 mL C. 400 mL D. 750 ml - ANSWER 101.The patient's specimen is lipemic. This is usually an indicator that the patient is: A. Smoking B. Not fasting C. Normal D. In basal state - ANSWER 102.Which of the following tests is not a part of complete blood count? A. Activated partial thromboplastin time B. Differential C. Hemoglobin D. Hematocrit - ANSWER 103.The boundaries for the approved area in performing heel punctures are: A. The line extending from the third toe, dividing the plantar surface into medial and lateral aspects. B. The line extending from the third and fourth toe, dividing the plantar surface. C. The lateral line extending from the third toe and the medical line extending from the second toe. D. The medial line extending from the great toe and lateral line extending from the fourth and fifth digit. - ANSWER 104.What is the best sample for the determination of blood pH and blood gases? A. Cerebrospinal fluid B. Arterial blood C. Venous blood D. Capillary blood - ANSWER 105.The ability to identify with someone else's feelings is called: A. Respect B. Feedback C. Sympathy D. Empathy - ANSWER 106.How far above the site of draw is the tourniquet placed? A. 3-4 inches B. 1-2 inches C. 5-7 inches D. 4-6 inches - ANSWER 107.A female patient came into the clinic for follow-up after a right sided mastectomy with some removal of lymphoid tissue. What is the name of the condition that makes blood draw on the right arm not recommended? A. Syncope B. Lymphostas is C. Anemia D. Hemoconcentration - ANSWER 108.Which of the following is correct for ending a venipuncture procedure? A. Remove the tourniquet, remove the needle, remove the tube, apply pressure B. Remove the tourniquet, remove the tube, remove the needle, apply pressure C. Remove the needle, remove the tube, remove the tourniquet, apply pressure D. Remove the tube, remove the tourniquet, remove the needle, apply pressure - ANSWER 109.Which of the following is known as swimmer's ear? A. Otitis externa B. Otitis C. Otitis media D. Otitis interna - ANSWER 110.Which of the following should be used to chill a specimen as it transported? A. A small freezer unit B. Frozen blocks of ice C. Crushed ice D. Tepid water - ANSWER 111.The Medical Assistant was sent to the ward to draw blood for coagulation studies, Which of the following is correct about this draw? A. The Medical Assistant can use capillary tubes for the blood collection B. Draw a red top tube before the light blue tube C. Fill a light blue to the top D. Before drawing the specimen, make sure the patient has fasted for 12 hours - ANSWER 112.The tube of choice for glucose testing is: A. Gray-top tube B. Red-top tube C. Light-blue top blue D. Lavender-top tube - ANSWER 113.The function of the platelet is to: C. Light-blue D. Lavender - ANSWER 121.A fluctuating fever that returns to or below baseline then increases again is: A. Intermittent B. Remittent C. Onset D. Continuous - ANSWER 122.Identify the tubes needed to collect a PT,STAT lytes, and BC in the proper order of collection. A. Yellow, light-blue, PST B. SST, yellow, light-blue C. Light-blue, lavender, yellow D. Gold, Yellow, light-blue - ANSWER 123.A female patient came into the emergency room with her husband. She was suffering from severe shortness of breath. She appeared to be unable to take in sufficient oxygen. What is the color of the skin and nail beds? A. Brownish B. Greenish C. Reddish D. Bluish - ANSWER 124.Which choice is a typical educational for elderly patients to prevent disease? A. The location of the patient's public health resources in their community B. Health anti-aging skin care techniques and products C. Sterile technique used in the medical practice D. Annual flu pneumonia vaccination information - ANSWER 125.Asystole: A. Is defined as the presence of chaotic cardiac activity B. Procedures a complete cessation of cardiac output C. Is the most common primary event in cardiac arrest in the adult D. Appears as a chaotic line on the ECG monitor - ANSWER 126.A patient came to the clinic for a low-grade fever of one month duration. As part of the laboratory work-up, the physician ordered erythrocyte sedimentation (ESR). What color tube would be used for this test? A. Green-top tube B. Light-blue top tube C. Lavender- top tube D. Red-top tube - ANSWER 127.An obese patient was sent to the laboratory for a complete blood count. Which of the following veins is mot likely to be the only that the Phlebotomist can palpate? A. Basilic vein B. Cephalic vein C. Median cubital vein D. Sclerosed vein - ANSWER 128.Two employees discussing a patient diagnosis on a hospital elevator with other people present is a violation of: A. Patient rights B. Patient privacy C. Patient confidentiality D. Patient insurance - ANSWER 129.A patient has been taking aspirin for arthritis. Which of the following is most likely to be affected by it? A. Bleeding time B. Glucose time C. Blood culture collection D. Blood culture results - ANSWER 130.Mr. Matthews called the office to get the test results for his wife, Martha. What should the medical assistant do? A. Tell Mr. Matthews that you cannot release the information B. Check the medical record to see if Mr. Matthews is really Martha's husband - if so then release the information. C. Tell Mr. Matthews the test results D. Check the medical record to see if Mr. Matthews is authorized to have this information on Mrs. Matthews HIPAA form. if so, then release the information. - ANSWER 131.If a finger is "excessively" milked during a skin puncture, the result will be: A. A decrease in pain for the patient B. Increased venous blood flow to the puncture site C. An adequate of blood for filling several capillary tubes D. Hemolysis and contamination of the specimen with tissue fluids - ANSWER 132.You are the only CMAC the night shift. You receive orders for all of the following tests within minutes of one another. Which test has the greatest collection priority? A. STAT CBC in labor and Delivery B. STAT electrolytes in the ER C. Timed blood cultures in ICU D. ASAP electrolytes in CCU - ANSWER 133.The phenylketonuria (PKU) test is used to diagnose deficiency of phenylalanine hydroxylase, the most common clinically encountered inborn error of metabolism. it is performed on: Eight times D. Shake vigorously for 30 seconds - ANSWER 141.Identify the rhythm that will often produce an irregular rhythm. A. Atrial Tachycardia B. Sinus Dysrhythmia C. Ventricular Tachycardia D. Sinus Bradycardia - ANSWER 142.Which limb sensor is the reference or ground electrode? A. Right arm B. Left arm C. Left leg D. Right leg - ANSWER 143.One method to calculate heart rate from an EKG strip is to: A. Count the small boxes between the R-R interval and divide into 1500 B. Count the number of small boxes in the R-R intervals and divide by 2 C. Estimate by counting R peaks in 10 sec strip and multiply by 10 D. Count the number of QRS complexes in a 3 strip and multiply by 10 - ANSWER 144.A 45 year-old man comes in for a stress test. His resting blood pressure is 120/80. During the stress test, his blood pressure dropped to 95/55 and his skin is cold and clammy. What is the best course of action? A. Stop for a minute, then resume B. Stop the test immediately C. Slow the test and then pick the pace back up D. Push forward with the test - ANSWER 145.The Q wave, if present, is always: A. Positive B. Present C. Isoelectric D. Negative - ANSWER 146. The main purpose of PPE is to: A. Help project a professional appearance B. Protect street clothes from getting soiled C. Provide the employee a barrier against infection D. Systolic pressure below 90 and diastolic pressure below 60mmHg - ANSWER 147.Hypotension is defined as: A. No measurable Systolic pressure B. Systolic pressure above 150 mmHg and diastolic pressure above 90mmHg C. Systolic pressure of 129 mmHg and diastolic pressure of 80 mmHg D. Systolic pressure below 90 and diastolic pressure below 60mmHg - ANSWER D. Mode of transmission - ANSWER 155.Two premature ventricular complexes (PVCs) in a row are called a/n of PVCs. A. Deuce B. Couplet C. Bigeminy D. Double - ANSWER 156.A pounding or racing of the heart, such that the patient is aware of his/her heartbeat is called a/an: A. Palpitation B. Ectopic beat C. Hemoptysis D. Arrhythmia - ANSWER 157.Which of the following cannot be handled by the medical assistant? A. Patient requesting emergency medical advice B. New patient and return appointments C. Directions to the facility D. Whether or not a physician is in a certain health plan - ANSWER 158.Issues relating to medical advances come under the heading of: A. Malfeasance B. Religious freedom C. Bioethics D. Ethics - ANSWER 159.A female patient came into the emergency room due to vaginal bleeding. What is the name of the instrument used to hold open the wall of the vagina? A. Retractor B. Speculum C. Hemostat D. Forceps - ANSWER 160.A monitor that a patient wears for 24 hours is called a(n): A. Halter B. 12- lead C. Holter D. Echocardiogram - ANSWER 161.In a standard 12-lead ECG, the measurement of current that the heart muscle produces between the right arm electrode and left arm electrode is known as the: A. Standard limb lead lll B. Augmented leas aV C. Standard limb lead ll D. Standard limb lead l - ANSWER 162.What is the name of the heart valve that separates the right atrium and right ventricle/ A. Aortic valve B. Tricuspid valve C. Pulmonic valve D. Mitral valve - ANSWER 163.Which of the following is an example of a biohazard? A. Spilling a chemical on a countertop B. Splashing of blood when a cap is removed C. Touching electrical equipment with wet hands D. The potential for a fire to start - ANSWER 164.How do you know when you have achieved adequate ventilation for a patient when doing CPR? A. Air escapes the nose B. Air enters the stomach C. Rise of the chest D. You hear a popping sound - ANSWER 165.What is the minimum number of electrodes that may be attached to the patient for Holter Monitoring? A. 12 electrodes B. 2 electrodes C. 5 electrodes D. 10 electrodes - ANSWER 166.Tachycardia is a pathology that damages mainly the: A. Heart muscle B. Brain C. Blood vessels D. Body organs - ANSWER 167.The national health insurance plan for Americans age 65 and older is: A. CHAMPVA B. Medicaid C. TRICARE D. Medicare - ANSWER 168. Which of the following requires all employees' workplace hazard training? A. Standard precautions B. Bloodborne 175.The contraction phase of the heartbeat is called: A. Systole B. Diastole C. Tachycardia D. Pacemaker - ANSWER 176.The correct lead from the center of heart to the positive pole of the leg is: A. AVF B. AVR C. lll D. ll - ANSWER 177.The correct lead from the right arm to the leg is: A. AVR B. AVF C. lll D. ll - ANSWER 178.A blood sample is collected from a patient and the plasma is pink to red in color. Which of the following is the most likely cause? A. Polycythemia B. Hemolysis C. Lipema D. Agglutination - ANSWER 179.Which drug is used as an anticoagulant? A. Fluoxetine (Prozac) B. Warfarin (Coumadin) C. Digoxin (Lanoxin) D. Triazolam (Halcion) - ANSWER 180.Which is the most common route of administration of nitroglycerin? A. Intravenous B. Intradermal C. Suppository D. Sublingual - ANSWER 181.Your patient is experiencing chest pain and has a heart rate of 132 beats per minute. You attach the ECG monitor and see a fast, regular rhythm with a round upright P wave that precedes each QRS complex. The QRS complexes are 0.10 seconds in duration. This patient is experiencing: A. Junctional escape rhythm B. Sinus tachycardia C. Complete AV heart block D. Idioventricualr rhythm - ANSWER 182.Veterans with service related disabilities are eligible for care under which of the following programs: A. TRICARE B. VETSERVE 194) , also known as POMR, is a method of A. Fee schedule B. Deductible C. Allowed amount D. Insurance Premium - ANSWER 190.Which of the following statements is true under the doctrine of respondeat superior? A. The physician is responsible for any errors made by the medical staff. B. The person who has been employed for the longest period of time is responsible for any errors made by them medical staff. C. The medical administrative assistant is responsible for any errors made by the medical staff. D. The medical administrative assistant is superior to other members of the medical staff. - ANSWER 191.One example of a physiologic response to negative stress is: A. Headache B. High energy C. Sleep deprivation D. Upset stomach - ANSWER 192.Information given by a patient to medical personnel that cannot be disclosed without consent constitutes: A. Duty of care B. Negligence C. Judgment D. Privileged communication - ANSWER 193.The method of scheduling in which one patient is scheduled for a specific appointment time is known as: A. Single booking B. Standard scheduling C. Cluster scheduling D. Fixed appointment scheduling - ANSWER patient's problems during the time they are receiving medical care. A. Problem-oriented model records B. Problems on medical records C. Problem-oriented medical record charting D. Prognosis on medical record charting - ANSWER 195) Another term for outpatient care is: A. Rehabilitation care B. Non ambulatory care C. Ambulatory care D. Nursing home care - ANSWER 196) The best way to handle a "difficult" or "bad" patient is to: A. Threaten to report the patient to his or her doctor B. Speak firmly to maintain charge of the situation C. Help the patient to feel in control of the situation D. Leave the room without collecting the specimen - ANSWER 197) Which of the following is an example of negative kinesics? A. Smiling B. Eye Contact C. Frowning D. Good grooming - ANSWER 198) Which of the following skills would not be an appropriate expectation of the competent medical assistant? A. Giving instructions to patients about self-care after treatments B. Diagnosing common patient symptoms C. Performing insurance coding and billing D. Using the computer to perform a variety of office functions - ANSWER 199) When analysis of a patient flow is reviewed, what does this help a practice determine? A. The day of the week that most patients come in B. The number of times per year a patient visits the medical office C. The amount of time the provider sees patients per week D. The realistic time frame for each appointment - ANSWER 200) The mental and emotional condition, enthusiasm, loyalty, or confidence of an individual or group with regard to function or tasks at hand is called: A. Morale B. Insubordinati on C. Initiative D. Tenacity - ANSWER 201) Faithfulness, or allegiance to a cause, ideal, custom, institution or product, is called: A. Loyalty B. Dependabili ty C. Courtesy D. Flexibility - ANSWER 202) When medical assistants are able to adapt to various situations, they are considered to be: A. Courteous B. Flexible 210) The way to organize appointment scheduling so that it best supports the success of the practice is to: A. Include a lot of time physician's administrative activities B. Allow frequent breaks C. Consider the preferences of the physician D. Schedule as many patients as possible throughout the entire day - ANSWER 211) The principle advantage of using wave method when designing the scheduling process is that it: A. Provides more breaks for staff B. Allows flexibility to accommodate the unpredictable C. Gives priority to established patients D. Enables the physician to see more patients each day. - ANSWER 212) What does the "inside address" in a typewritten letter need to include? A. The salutation B. The body of the letter C. The name and address of the person sending the letter D. The name and address of the person receiving the letter - ANSWER 213) Which of the following would be filled SECOND? A. Tommie Turner B. Thomas Turner C. Tom A. Turner D. Tommy Turner - ANSWER 214) The amount that an insurance company may say is not allowed and not the responsibility of the patient, for a contracted physician, would be identified as this on the patient's account? A. A payment B. An adjustment C. A charge D. A deductible - ANSWER 215) Managed care organizations control costs by: A. Limiting patient enrollment B. Detecting risk factors early C. Discouraging patient visits D. Eliminating case managers - ANSWER 216) After a patient interview by the medical assistant, which of the following should not be recorded by the medical assistant? A. Family medical history B. Examination narrative C. Chief complaint D. Medication allergies - ANSWER 217) The patient complains that it hurts when they swallow. This type of complaint is considered: A. Assessment B. Plan C. Objective D. Subjective - ANSWER 218) Telephone etiquette involves: A. Remaining anonymous to avoid any responsibility B. Leaving a person on hold until you have the answer C. Referring an emotional caller to the administrator D. Keeping your statements simple and to the point - ANSWER 219) The term used to describe sophisticated and highly complex care is: A. Managed care B. Tertiary care C. Secondary care D. Primary care - ANSWER 220) This is federal program that provides medical care for the indigent: A. PHS B. Medicaid C. Medicare D. HIPAA - ANSWER 221) To indicate that something lies nearer the surface, use the term: A. Distal B. Deep C. Superficial D. Proximal - ANSWER 222) What does this symbol represent? SELECT ONE: A. Chemical Hazard B. Biologic Hazard C. Radioactive Hazard D. Sharps Hazard - ANSWER 223) Identify the following rhythm: SELECT ONE A. Atrial Fibrillation B. Ventricular fibrillation C. Junctional tachycardia A. Basilic vein B. Radial artery C. Cephalic vein D. Median Cubital vein - ANSWER