Medical Terminology and Procedures, Exams of Nursing

Download Medical Terminology and Procedures and more Exams Nursing in PDF only on Docsity! 1 The opening inside the skull that holds the brain is the: a. Cranial cavity b. Orbital cavity c. Nasal cavity d. Thoracic cavity - ANSWER-*The dorsal cavity is divided into the cranial cavity (which houses the brain) The answer is: Cranial cavity A crime punishable by a fine or imprisonment for less than one year is known as a: a. Misdemeanor b. Arbitration c. Felony d. Mitigation - ANSWER-*Misdemeanors are less serious crimes than felonies and re punishable by fines or imprisonment up to a year or less. The correct answer is: Misdemeanor Professional negligence is also called: a. Malfunction b. Arbitration c. Malice d. Malpractice - ANSWER-Medical negligence is commonly known as malpractice The correct answer is: Malpractice Which of the following items is the most important for assistive personnel to keep in mind during their daily routine in medical settings? a. Burglary b. Confidentiality c. Privilege granted to a physician d. Consent - ANSWER-*In the Standard of Care the first item the medical assistant should uphold is maintaining confidentiality The correct answer is: Confidentiality In which of the following situations is it permissible to release information from a patient's records? a. When the patient's employer requests it b. When an attorney requests it AMCA CMAC Practice Exam 2022 Questions with correct Answers 2 c. When a court requests it by means of a subpoena d. When the patient's best friend requests it - ANSWER-*The law may require the physician to release the record when a court subpoenas it The correct answer is: When a court requests it by means of a subpoena Under which of the following circumstances is it permissible to release information from a patient's records? a. When the physician calls to request it b. When the patient signs a release c. When the insurance company signs a release d. When the patient has signed a living will - ANSWER-*Information can be released only after a patient signs a release statement The correct answer is: When the patient signs a release This cavity contains the heart and lungs, among other organs. a. Thoracic b. Cranial c. Orbital d. Nasal - ANSWER-*The thoracic cavity contains the lungs, heart, esophagus and trachea The correct answer is: Thoracic Located near the back of the body, this body cavity is a continuous internal opening that includes the cranial and spinal cavities. a. Posterior (dorsal) cavity b. Transverse plane c. Pelvic cavity d. Abdominal cavity - ANSWER-*The dorsal cavity is divided into the cranial cavity and the spinal cavity The correct answer is: Posterior (dorsal) cavity This is the scrubbing of instruments with special brushes and detergents to remove blood, mucous, etc. a. Sterilization b. Sanitization c. Distillation d. Disinfection - ANSWER-*Sanitization is the scrubbing of instruments and equipment with special brushes and detergents to remove blood, mucous and other contaminants The correct answer is: Sanitization 5 d. ECG - ANSWER-*A colonoscopy is done to visualize the large intestine and also to screen for colon cancer The correct answer is: Colonoscopy Which plane divides the body into right and left portions? a. Frontal b. Transverse c. Sagittal d. Lateral - ANSWER-**A sagittal plane divides the body into left and right portions The correct answer is: Sagittal The term meaning close to the point of attachment is: a. Proximal b. Distal c. Superior d. Medial - ANSWER-*Proximal means close to the point of attachment or to the trunk of the body The correct answer is: Proximal Which most accurately states the purpose of coding? a. Coding identifies patients in a database b. Coding is used to track a physician's payments c. Coding helps physicians with the diagnosis d. Coding determines the reimbursement of medical fees - ANSWER-*The combination of diagnostic codes and procedure codes provides the basis for healthcare reimbursement The correct answer is: Coding determines the reimbursement of medical fees As you are taking vitals of an elderly patient, he begins to question you about his medication and possible side effects. What is the best action to take? a. Listen and explain that the doctor is the best one to have this discussion with b. Ignore the patient and pretend to listen c. Listen and tell the patient you will call the pharmacy to see if there are any other options d. Listen and advise the patient on what to take - ANSWER-*As part of the patient advocacy, anything that can be misconstrued as medical advice should be avoided The correct answer is: Listen and explain that the doctor is the best one to have this discussion with In which of the following positions, used for the examination of the rectum, does the patient lie on the left side with the left leg slightly flexed? 6 a. Lithotomy b. Sims' c. Prone d. Dorsal Recumbent - ANSWER-*The Sims Position is used during anal or rectal exams The correct answer is: Sims' Which of the following practices is most important for maintaining medical asepsis? a. Making sure your vaccinations are up-to-date b. Allowing the exam room to air out after each patient c. Washing your hands before and after each patient contact d. Wearing gloves and goggles during all examinations - ANSWER-*Hand sanitizing is one of the best means of reducing the spread of microorganisms in a health care facility The correct answer is: Washing your hands before and after each patient contact Using a stethoscope, the artery most commonly used for taking a patient's pulse is: a. Apical b. Temporal c. Carotid d. Radial - ANSWER-**The apical pulse (the heartbeat at the apex of the heart) can be heard with a stethoscope The correct answer is: Apical You've taken a patient's temperature and recorded it as 96.9°F. Later, the physician asks you to convert this measurement to Celsius. What is the patient temperature in Celsius? a. 21.8 b. 36.1 c. 116.8 d. 37.9 - ANSWER-**The formula for Fahrenheit to Celsius is 96.9 (F-32) x 5/9 = ? 96.9 - 32 x 5/9 = ? The correct answer is: 36.1 Which of the following is not considered a vital sign? a. Weight b. Respiration c. Pulse Rate d. Blood pressure - ANSWER-**Vital signs include temperature, pulse, respirations, blood pressure and pain The correct answer is: Weight 7 Which muscle acts to abduct and extend the arm at the shoulder? a. Deltoid b. Bicep c. Gluteus Maximus d. Tricep - ANSWER-*The deltoid acts to abduct and extend the arm at the shoulder The correct answer is: Deltoid Pointing the toes downward is known as: a. Pronation b. Plantar flexion c. Abduction d. Dorsiflexion - ANSWER-*Pointing the toes down is known as plantar flexion The correct answer is: Plantar flexion Which heart valve is between the left atrium and the left ventricle? a. Tricuspid b. Aortic semilunar c. Right atrioventricular d. Bicuspid - ANSWER-**The bicuspid valve has two cusps and is located between the left atrium and left ventricle The correct answer is: Bicuspid Which of the following areas of the body is the site at which to detect the popliteal pulse? a. Forearm b. Foot c. Knee d. Ankle - ANSWER-*The popliteal pulse is found behind the knee The correct answer is: Knee Which of the following job responsibilities has the highest risk exposure? a. Assisting in suture removal b. Taking a patient's vitals c. Drawing blood for a lab analysis d. Collecting a urine specimen - ANSWER-*According to OSHA, bodily fluids include blood, semen and amniotic fluid. The employee must have access to the exposure control plan The correct answer is: Drawing blood for a lab analysis The total amount of blood pumped out of the heart in one minute is known as the: a. Diastolic pressure 10 b. Medicaid c. Medicare Part A d. Medicare Part B - ANSWER-*Medicare Part B is voluntary and members must pay income based premiums to enroll The correct answer is: Medicare Part B Which term refers to the control of bleeding? a. Hemostasis b. Hematocrit c. Platelets d. Hemoglobin - ANSWER-*Hemostasis is the process of forming blood clot to stop the leakage of blood The correct answer is: Hemostasis One example of PPE includes: a. ID Tag b. Face shield c. Stethoscope d. Scrub shirt - ANSWER-*Gloves, masks, eye/face shield, gowns and or lab coats make up standard PPE The correct answer is: Face shield An instrument used to clear a blockage is a: a. Scalpel b. Probe c. Syringe d. Retractor - ANSWER-**Probes are used to explore wounds or body cavities to locate or clear blockages The correct answer is: Probe In the bookkeeping system, things of value relating to the practice are called: a. Debits b. Credits c. Liabilities d. Assets - ANSWER-*An asset is anything owned by the company The correct answer is: Assets Accounts receivable is: a. The amount of money a practice makes each month b. A record of all monies due to the practice c. Outstanding inventory bills 11 d. The people the practice owes money to - ANSWER-*Accounts receivable is the total owed to the practice but not yet received The correct answer is: A record of all monies due to the practice Question 50 A jagged, open wound of the skin is a/an: a. Abrasion b. Laceration c. Incision d. Puncture - ANSWER-*A laceration is a jagged, open wound in the skin that can extend down into the underlying tissue The correct answer is: Laceration You are preparing a patient for an examination when she claims that she is nauseous. She begins to vomit bright, red blood. Which PPE would be the most appropriate to wear in this situation? a. Goggles, gown and uniform b. Gloves, face shield, and gown c. Face shield, gown, and booties d. Gown, gloves and booties - ANSWER-*Gloves, face shield and gown are standard PPE for protection against bodily fluids The correct answer is: Gloves, face shield, and gown Sterile materials used to cover an incision are: a. Drapes b. Dressings c. Bandages d. Sterile strips - ANSWER-*Dressings are sterile materials used to cover an incision The correct answer is: Dressings A very busy phlebotomist misidentifies the patient when collecting a specimen for transfusion preparation. The possible misdiagnosis of blood type could cause the patient's death. If the phlebotomist's action results in injury, the wrongful act is called: a. Battery b. Assault c. Fraud d. Negligence - ANSWER-*Negligence is charged when a healthcare practitioner fails to exercise ordinary care and the patient is injured The correct answer is: Negligence Which of the following is a phlebotomy QA procedure? 12 a. Tracking all of the laboratory OSHA violations b. Keeping a record of employee paid sick leave c. Checking needles for blunt tips and small barbs d. Recording chemistry instrument maintenance - ANSWER-*QA refers to the overall process guaranteeing quality patient care The correct answer is: Checking needles for blunt tips and small barbs Which of the following tests is most likely used to test for inflammation, infectious disease, and malignant neoplasms? a. ESR b. AST c. Amylase d. RBC Count - ANSWER-**The ESR test measures the rate at which RBS's settle to the bottom. It is used as a diagnostic tool for inflammatory disease and cancer The correct answer is: ESR Unauthorized release of confidential patient information is called: a. Failure to use due care b. A type of negligence c. Invasion of privacy d. Violation of discovery - ANSWER-*the improper use of or a breach of confidentiality of medical records may be seen as an invasion of privacy The correct answer is: Invasion of privacy An example of negligence is when the phlebotomist: a. Is unable to obtain a specimen from a very combative patient b. Missed the vein and has to redirect twice to complete the draw c. Fails to report significant changes in a patient's condition d. Forgets to sign out at the nurses' station when draws are complete - ANSWER- *Negligence is defined as the healthcare practitioner fails to exercise ordinary care The correct answer is: Fails to report significant changes in a patient's condition Civil actions involve a. Offenses that can lead to imprisonment b. Legal proceedings between private parties c. Regulations established by governments d. Violent crimes against the state or nation - ANSWER-Civil law involves crimes against the person The correct answer is: Legal proceedings between private parties Drawing a patient's blood without his or her permission can result in a charge of: a. Malpractice 15 An example of a disease requiring droplet isolation is: a. Rubeola b. Varicella c. Pertussis d. Scabies - ANSWER-*Pertussis is caused by bacteria and is transmitted by direct/indirect contact The correct answer is: Pertussis A suffix is an element of a word that: a. Precedes the root of the word b. Follows the root of the word c. Establishes its basic meaning d. Makes pronunciation easier - ANSWER-*A suffix is a word element placed at the end of a word that changes the meaning of a word The correct answer is: Follows the root of the word What word is used to describe the breakdown of red blood cells? a. Erythma b. Erythrocytosis c. Hemostasis d. Hemolysis - ANSWER-*Hemolysis is the destruction of RBC's with release of hemoglobin into plasma The correct answer is: Hemolysis When applying chest leads, V2 is placed: a. At the fourth ICS, right sternal border b. At the fifth ICS, left midclavicular line c. Midway between V3 and V5 d. At the fourth ICS, left sternal border - ANSWER-*V2 is placed at the 4th intercostal space, left sternal border The correct answer is: At the fourth ICS, left sternal border This prefix means "outside": a. Exo b. Mal c. Dys d. Anti - ANSWER-*Exo means outside or outward The correct answer is: Exo Which body organ is primarily affected in a person with pulmonary disease? 16 a. Lungs b. Brain c. Kidney d. Stomach - ANSWER-*Pulmonology is the study and treatment of diseases of the respiratory system. The Respiratory system include the trachea, bronchial tubes, lungs and alveoli The correct answer is: Lungs Hepatitis means: a. Muscle weakness b. Kidney infection c. Blood cell disorder d. Liver inflammation - ANSWER-*Hepatitis is a viral infection of the liver that can lead to cirrhosis or death The correct answer is: Liver inflammation The lab abbreviation PT stands for: a. Partial thromboplastin b. Prenatal therapy c. Patient temperature d. Prothrombin time - ANSWER-Coagulation studies include prothrombin time (PT) and partial thromboplastin time (PTT) The correct answer is: Prothrombin time The word root of the term oncologist means: a. Study of b. Cancer c. Without d. Tumor - ANSWER-**Onc/o - tumor - logy - study of The correct answer is: Tumor The word root of the medical term thoracic is: a. Acic b. Thorac c. Racic d. Oraci - ANSWER-*thorac - meaning chest ic - pertaining to The correct answer is: Thorac Which of the following word parts means "cold"? a. Cyan b. Hypo 17 c. Sub d. Cry - ANSWER-**cry/o: cold The correct answer is: Cry As a medical assistant, you receive a weekly paycheck. Based on this information, how many pay periods do you have? a. 52 b. 13 c. 26 d. 48 - ANSWER-*Payroll checks are typically issued weekly, which means 52 pay periods per year. Bi-weekly would be 26 pay periods per year The correct answer is: 52 When you are facing someone in normal anatomical position, at which body plane are you looking? a. Sagittal b. Transverse c. Midsagittal d. Frontal - ANSWER-*A frontal or coronal plane divides the body into anterior (frontal) and posterior (rear) portions The correct answer is: Frontal Which body plane divides the body into upper and lower portions? a. Midsagittal b. Transverse c. Frontal d. Sagittal - ANSWER-*Horizontal plane that separates the body into superior/inferior portions also called transverse The correct answer is: Transverse The term "distal" means: a. Farthest from the point of attachment b. Nearest the central portion of the body c. To the back of the body or body part d. Higher or above, or toward the head - ANSWER-*Distal refers to farther from the point of attachment The correct answer is: Farthest from the point of attachment The plantar surface of the foot is the: a. Top of the foot b. Heel portion 20 d. 1 - ANSWER-*The heart contains 4 hollow chambers - two on the left and two on the right The correct answer is: 4 Hyperpnea is: a. Inability to breath during an MRI b. Deep, gasping breaths c. Shallow, gasping breaths d. A low respiratory rate - ANSWER-**Hyperpnea is abnormally rapid, deep or labored breathing The correct answer is: Deep, gasping breaths Coordination of benefits means that: a. Services are coordinated between the primary and secondary patient insurance b. The secondary insurance is always filed before the primary insurance c. The physician and patient coordinate health-care costs and codes d. The codes used are coordinated between procedure and diagnostic code - ANSWER-*Coordination of Benefits (COB) is only applicable when the patient has multiple insurance policies The correct answer is: Services are coordinated between the primary and secondary patient insurance The heart muscle gets its blood supply from the: a. Pulmonary veins b. Carotid arteries c. Pulmonary arteries d. Coronary arteries - ANSWER-*The tissues of the heart receive their blood supply through the coronary arteries The correct answer is: Coronary arteries Marks on the ECG tracing caused by another source of activity are: a. Artifacts b. Conduction marks c. Wandering baseline d. Asystole - ANSWER-*Unwanted marks on the ECG tracing are called artifacts The correct answer is: Artifacts One complete contraction and subsequent relaxation of the heart is called one cardiac: a. Diastole b. Output c. Cycle 21 d. Systole - ANSWER-*One heartbeat makes up one cardiac cycle The correct answer is: Cycle The average normal heart rate is: a. Greater than 100 beats per minute b. About 72 beats per minute c. Less than 60 beats per minute d. Greater than 81 beats per minute - ANSWER-*Abnormal heart rates are identified as either bradycardia (less than 60 beats) or tachycardia (greater than 100 beats) The correct answer is: About 72 beats per minute What group of factors is likely to contribute to blood pressure? a. Alcohol use, education, wealth b. Diet, health history, wealth c. Activity level, stress, alcohol use d. Age, activity level and occupation - ANSWER-*Activity, stress and alcohol use are all causes of blood pressure variations The correct answer is: Activity level, stress, alcohol use Lavender-stopper tubes are most commonly used to collect: a. Chemistry tests b. Immunology tests c. Coagulation tests d. Hematology tests - ANSWER-**According to NCCLS the lavender tube is used with EDTA/Hematology studies The correct answer is: Hematology tests Lithium heparin is a suitable anticoagulant for which of the following tests? a. CBC b. Lytes c. Lithium d. Protime - ANSWER-**Lithium heparin is an additive in electrolyte studies and arterial blood gases The correct answer is: Lytes Of the following options, what must happen for the practice to achieve reimbursement? a. All the forms on the insurance claim form must be complete b. The file must use only one diagnostic code and one procedure code c. All types of codes must be used 22 d. The diagnostic code must support the procedure code - ANSWER-*The procedure code and the diagnostic code must match and support each other in order or a practice to receive reimbursement The correct answer is: The diagnostic code must support the procedure code A tympanic thermometer measures temperature: a. Under the armpit b. In the mouth c. In the rectum d. In the ear - ANSWER-*The tympanic membrane (the eardrum at the end of the external auditory canal) is used for instantaneous temperature measurement The correct answer is: In the ear A flexible spending account (FSA) is designed to: a. Reimburse an employee for medical expense due to high deductibles b. Be a tax-sheltered savings that can be used to pay for medical expenses In c. Allow the patient to spend health-care money whenever desired d. Be funded by the employee and is not subject to federal or state taxes - ANSWER- *The FSA is funded by the patient and is not subject to federal, Social Security or state taxes on contribution The correct answer is: Be funded by the employee and is not subject to federal or state taxes A solution used to clean the site before routine venipuncture is: a. 70% isopropyl alcohol b. 70% methanol c. 5.25% sodium hypochlorite d. Providone-iodine - ANSWER-*The most commonly used antiseptic for routine blood collection is 70% isopropyl alcohol. The correct answer is: 70% isopropyl alcohol Diaphoresis is another term for: a. Sweating b. Low blood pressure c. Diarrhea d. Prolonged fever - ANSWER-*Could be associated with cardiovascular disorders, diaphoresis is also known as excessive sweating The correct answer is: Sweating Which of these instruments would a physician use to examine a patient's throat? a. Tuning fork 25 d. Performing a physical examination - ANSWER-*The role of the medical assistant is not to diagnose, prescribe or perform an examination. The collection of a specimen fall under the scope of practice for a medical assistant The correct answer is: Collecting specimens for diagnostic treatment The codes are considered to be the most important of the CPT codes.: a. Level II b. E/M c. Add-on d. Unlisted procedure - ANSWER-*Evaluation and Management Codes are often considered the most important of all CPT codes because physicians in any medical specialty can use them The correct answer is: E/M Heptomegaly is: a. Decreased liver function b. Impaired liver function c. Enlargement of the liver d. Increased liver function - ANSWER-*Hepat/o - means liver and -megaly is enlargement or large The correct answer is: Enlargement of the liver Which term best describes "destruction by burning"? a. Exenteration b. Fulguration c. Cryosurgery d. Electrocauterization - ANSWER-*Electrocautery is the destruction by burning The correct answer is: Electrocauterization What type of cancer is the most common? a. Sarcoma b. Carcinoma c. Teratoma d. Adenoma - ANSWER-*Carcinoma originates from epithelial tissue and it makes up about 90% of all tumors The correct answer is: Carcinoma In preparation for a venipuncture or capillary stick, the medical assistant must: a. Blow on the alcohol for quicker drying time b. Wipe the alcohol off with dry gauze c. Fan the alcohol with your hand 26 d. Allow the alcohol to air-dry - ANSWER-*Blowing, fanning or wiping can contaminate the site - air dry is best The correct answer is: Allow the alcohol to air-dry An ordered blood culture should be drawn in a: a. Red top tube b. Yellow top tube c. Green top tube d. Lavender top tube - ANSWER-Blood cultures are drawn in yellow top tubes or culture bottles The correct answer is: Yellow top tube A patient's arm is swollen. The term used to describe this condition is: a. Cyanotic b. Edematous c. Sclerosed d. Thrombosed - ANSWER-Edema describes an area containing excess fluid The correct answer is: Edematous A female patient's cancer has spread. Which term best describes her condition? a. Malignancy b. Benign c. Mitosis d. Metastasis - ANSWER-*A malignancy occurs when the cancer cells break loose and become invasive to the surrounding tissue. The actual spread of a malignant cancer to other areas of the body is called metastasis The correct answer is: Metastasis A patient with a high degree of jaundice typically has: a. Edematous extremeties b. Yellow skin and sclera c. Bruising and petechiae d. Hemolyzed specimens - ANSWER-*Too much bilirubin builds up and causes sclera of the eyes and the individual's skin to appear yellow orange The correct answer is: Yellow skin and sclera Select the question that pertains to patient safety regarding blood collections. a. "Where do they usually stick you?" b. "Have you had this procedure before?" c. "Have you had anything to eat or drink in the past 24 hours?" 27 d. "Are you allergic to anything that you know of?" - ANSWER-*Gloves, tourniquets, and adhesive bandages contain elements such as latex and can cause mild to severe reactions The correct answer is: "Are you allergic to anything that you know of?" Select the proper method of urine specimen collection that will avoid contamination. a. Adding a preservative to the midstream container b. Avoiding urinating directly into the urine container c. Avoiding touching the inside of the container or the lid d. Asking the patient to wear gloves during collection into the container - ANSWER-*The medical assistant must instruct the patient to avoid touching the inside of the container and the lid The correct answer is: Avoiding touching the inside of the container or the lid Which ECG lead is considered bipolar? a. V4 b. aVR c. II d. aVF - ANSWER-*The bipolar lead of the 12-lead ECG are the first three leads - I, II, III The correct answer is: II The serum or plasma of a lipemic specimen appears: Select one: a. Dark yellow b. Pink to red c. Cloudy white d. Foamy pink - ANSWER-*A specimen may appear cloudy if the patient has ingest fatty substances The correct answer is: Cloudy white A lipemic specimen is a clue that the patient was probably: a. Dehydrated b. In a basal state c. Not fasting d. Jaundiced - ANSWER-*a sample that appears lipemic is an indication that the patient was not fasting The correct answer is: Not fasting A 12 hour fast is normally required in testing for this analyte: a. Bilirubin 30 The correct answer is: The parent whose birthday is earlier in the calendar year is primary Co-insurance is calculated based on a: a. Percentage of a charge b. A fixed charge for each visit c. A capitation rate d. The number of policy holders in a plan - ANSWER-*Co insurance is a fixed percentage of charge The correct answer is: Percentage of a charge An unintentional, harmful reaction to acorrectdosage of a drug is called: a. An adverse effect b. A manifestation c. A late effect d. A coexisting condition - ANSWER-*In an adverse effect, the patient must discontinue the medication because the negative effects outweigh the benefits The correct answer is: An adverse effect A new patient has not received services from the physician or from another physician of the same specialty in the same group practice for: a. One year b. Ninety days c. Two years d. Three years - ANSWER-*If it has been more than 3 years or if the patient has never been seen by a physician, he/she is a new patient The correct answer is: Three years The abbreviation for PFSH is: a. Past, family, and/or social history b. Patient, family, and/or systems history c. Present, family, social and history d. Past, family, and systems history - ANSWER-*Past, Family and Social history all are required to get a complete patient picture The correct answer is: Past, family, and/or social history You are obtaining an ECG using a 10-lead ECG machine. The patient accidently burps while the strip is running, causing an artifact on the strip. This can be identified as a: a. Voluntary muscle movement b. Electrical interference c. Somatic tremor 31 d. Wandering baseline - ANSWER-*There are two types of muscle artifacts and a somatic tremor is an involuntary movement of a muscle such as a cough or a burp The correct answer is: Somatic tremor The P wave on the ECG strip should be: a. After each QRS complex and upright reflection b. Upward refection following the QRS complex c. Downward reflection and in front of the QRS complex d. Upright reflection and in front of the QRS complex - ANSWER-*Basic rhythm interpretation involves noting whether there is a consistent P wave in front of every QRS complex and that the reflection is upright The correct answer is: Upright reflection and in front of the QRS complex Medicare Part A covers: a. Physician services b. Hospital services c. MACs d. Prescription drugs - ANSWER-*Medicare Part A is the hospital benefit The correct answer is: Hospital services The form that must be signed by the patient, in order for a physician to send records to another physician is called: a. Assignment of Benefits b. Release of Information c. ABN d. Arbitration Agreement - ANSWER-*If information does not fall under TPO - written authorization must be obtained before sharing The correct answer is: Release of Information Hematopoiesis is: a. Creation of new blood cells b. The shape of red blood cells c. Creation of fluid in the bone marrow d. The clotting factor in a person - ANSWER-*Hematopoiesis is blood cell production; also known as hemopoiesis The correct answer is: Creation of new blood cells Which food is a good source of folate? a. Carrots b. Leafy green vegetables c. Liver 32 d. Chicken - ANSWER-*Chicken is a good source of protein and carrots are an excellent source of Vitamin D. Liver is great for the B vitamins. Leafy green vegetables are a great source of folate. The correct answer is: Leafy green vegetables Which of the following is a clinical duty? a. Checking for precertification for a patient b. Obtaining medical history of a new patient c. Calling an insurance company d. Scheduling appointments - ANSWER-*Scheduling appointments and insurance tasks would be considered administrative tasks. Obtaining a medical history is considered clinical and well within the scope of practice for a medical assistant The correct answer is: Obtaining medical history of a new patient Empathy is the ability to: a. Care and respect for the health and welfare of your patients b. Lose your temper in an emergency c. Keep you calm during an emergency d. Feel sorry for homeless people - ANSWER-*Empathy is feeling with someone and sympathy is feeling for someone The correct answer is: Care and respect for the health and welfare of your patients Which specialist diagnoses and treats disorders of the stomach and intestines? a. Gerontologist b. Internist c. Gastroenterologist d. Podiatrist - ANSWER-*A gastroenterologist is a physician who specializes in the diagnosis, treatment or management of diseases related to the digestive system The correct answer is: Gastroenterologist You should leave some time slots open during the schedule each day to: a. Allow enough time for the doctor to return calls b. Allow room for patients to make their own appointments c. Provide the staff enough time for breaks d. Make room in the schedule for emergencies and delays - ANSWER-*The practice of adding buffer time to the schedule gives extra time to accommodate emergencies, walk- ins, and other demands on the provider's schedule The correct answer is: Make room in the schedule for emergencies and delays In a letter, the letters "ENC." Indicates which of the following: a. Enclosure