Company Culture and Problem-Solving: A Leader's Guide, Assignments of Science education

Download Company Culture and Problem-Solving: A Leader's Guide and more Assignments Science education in PDF only on Docsity! Asistores Jenz Joven N Subj Teacher: Dennimar Hernandez Course Year and Section: InfoTech 101-C Date Nov 4, 2020 CULTURE COMES FROM THE TOP, INCLUDING BAD CULTURE I’ve talked a lot about how everything stems from the top when it comes to company culture. The way you act and behave in your company dictates a huge amount of how the culture will be. Don’t like how some of your leadership is acting? It’s on you. Talk to them. Set an example. Want to establish a casual dress code? It starts with you. Think the company needs to have less meetings? Once again, you need to start having less meetings. Everyone will be looking to you to dictate the situation. Don’t forget that in your day to day around the office STATE THE PROBLEM. GATHER THE FACTS Having a diversity in a company can be big problem that when you don’t solve in time might ruin your business or workplace and make it a battle field and can cause not healthy competition between employee’s and department so it should be solved * give them the vision and the mission of your company * list down every big international company that didn’t discriminate and have a good work environment * made a organize list of cultures of your employees * having a good company policy is a must 4 main problems that come with poor communication: A lack of knowing leads to negativity, Employee mistrust, absenteeism and low morale, Bad interpersonal relationships, The “Grapevine Effect” CHECK THE FACTS. DETERMINE THE ETHICAL ISSUE You should know the situation inside the company and how they handle the workload in the workplace or in a production line *visiting their workplace and knowing what problem they always face *observing their behavior and some of the workers reacts to other always giving them the assurance and making sure of being trustworthy is a big help * looking for the negative feedback happens inside the workplace 2. IS THE CUSTOMER REALLY ALWAYS RIGHT? When I have an angry customer, the very first thing I want to know is if they are right. I talk to the parties involved, and I get all the information possible that I can. In the end, someone has to make a call, and as the boss, that is probably going to have to be you. Nobody likes a boss who passes the buck. If the customer is 100% right, you apply something that everyone in sales or customer service needs: empathy. You come in with nothing but empathy. I ask questions and I listen before trying to fix it. I’ve talked in the past about how great leaders are listeners. This applies just as much to this situation as well. IDENTIFY THE STAKEHOLDERS/AFFECTED PARTIES assessing both parties can be big help in knowing the problem having a good judgement will really help you to do things in more easy and ethical way *listening to both parties and bring them into more peaceful way of talking and taking no side *don’t let them wronged your employees *don’t consider your employees wrong doings * show that you act and give them assurance that there are someone who will always take the responsibility 1. HOW TO MOTIVATE EMPLOYEES WHEN THEY DON’T WANT TO PUT IN THE WORK Everybody is motivated by different things. We all have our own dreams, aspirations and beliefs that drive us. Never think for a second that money drives all motivation. It’s simply not true. People are in the game for multiple reasons and the only way for you to understand that is to listen. Once you understand then you can set them up to be in a place for them to deliver on it. And that gives them incentive to always work their hardest for you, because you did it for them. Get it? So, you need to use your ears and listen to your employees. You need to sit down with them and understand where they want to take their careers. What’s their ambition? What do they want to do with their life? By sitting down with people and actually listening, you’ll be able to set up your employees for success while also motivating them to work hard and fast.lso, it makes you a good boss. So, there’s that. In this kind of problem, you can LIST DOWN THE ALTERNATIVES. DEVELOP A LIST OF OPTIONS *you can look to their skills set in resume and send into position they want *asses them on their performance *give them inspiration to start again * show moral support