AXIOM Quick Reference Guide, Exercises of Business

Download AXIOM Quick Reference Guide and more Exercises Business in PDF only on Docsity! AXIOM Quick Reference Guide AMERICAN EXPRESS°BUSINESS TRAVEL OT ae aaa OCR CN Ona aa ee a Te jo ead  Welcome to AXIOM—your online personal assistant AXIOM is an innovative online procurement tool from American Express Business Travel that allows you to make your travel reservations, ship a package, set up a Web or phone conference and more, all from the same site. It’s fast and easy to use, allowing you to spend less time making reservations and more time doing the things you need to do. Some of the user-friendly features include:  Easy access to personal information: Your profile information along with the details of the services you’ve booked using AXIOM are clearly accessible from the Home page.  Seamless calendar integration: Details of all bookings made and services requested are integrated to your calendar to save time and give you easy access to the information you need.  Notification of schedule changes: AXIOM’s notification feature can send up to the minute status on the flights you have booked, packages you have shipped and other services you have reserved. Getting Connected and Logging In 1. Connect to the Internet and enter the URL provided by your company. 2. Save this address as a “Favorite” or “Bookmark” in your browser. Click Create an Account and then enter all requested information—including any Security Code provided by your company. You will also need to specify a Username and Password to use for future access. 3. You will then receive an e-mail from American Express Business Travel with instructions on how to complete the registration process. Profile 1. Click the Profile link at the top of the page to update your personal information. Make sure the information stored in AXIOM is up to date to avoid potential issues or delays in processing your reservations 2. From here you can update your Addresses, Emergency Contact and Charge Card information. You can also adjust the Display Settings and other settings to allow you to customize the site to your preferences. 3. Be sure to click Save at the bottom of each screen to save your information. Notifications 1. Setting up your Notifications allows you to receive updates via email or text message on the status of your flights, packages shipped and other services booked using AXIOM. You can specify the frequency and timing of notifications. You can also specify Quiet Times when you don’t want to receive notifications. Delegates 1. Click the Delegate link if you book travel or arrange services on behalf of others-or want to grant access to others to book services on your behalf. From there you can see People Who I Can Book For and People Who Can Book For Me. Click Become a Delegate or Add a Delegate to allow others to become your delegate or to become a delegate for another. Service Preferences 1. The Services Preferences section allows you to specify Travel and Shipping preferences that will be pre-populated when you request those services. You can specify vendor preferences for air, car and hotel, seat preferences, departure airport, default sender address when shipping a package, default packaging type and more. Making your restaurant reservations using AXIOM is a breeze AXIOM allows you to automatically search for and reserve a restaurant, invite guests from both inside and outside the company while having the reservation details automatically populated in both your calendar and your guest’s calendars. With Axiom you can:  Quickly evaluate your dining options by location, cuisine type, price and Gayot ratings  Instantly book a table at one of thousands of restaurants  Send invitations directly to your guests  Have your calendar automatically updated with all the reservation details Making a Restaurant Reservation There are three ways to find and book a table at a restaurant: From the home page, click the Dining "quick start" tab on the left side of the screen. From the Dining page, mouse over the Dining tab and select Dining Reservations. From the Trip Confirmation page when you make an airline reservation (by clicking the Add Dining button) or a hotel reservation (by clicking links in the Restaurants near this hotel box). To find a restaurant from the Dining page: 1. Mouse over the Dining tab, and select Dining Reservations. Enter your restaurant search parameters. You can search for a restaurant by any combination of: location (by city, or by proximity to a specific address); cuisine; neighborhood; price; availability. 2. Click Search. The Select a Restaurant page lists all of the restaurants that match at least one of the criteria you’ve specified. It also locates the top ten matches on a Google map. 3. To display more information about a restaurant, click Quick look beneath each restaurant’s listing. You can see more details on location, a cuisine description, and the first several lines of a review. For the full review, click the restaurant name to access the Restaurant Details page. 4. When you see the restaurant you want, click Reserve Online to display the Restaurant Details page. If you haven’t already specified a reservation time, enter a date and time and click Search. 5. Click Make reservation and then enter the desired information, including setting up any Notifications. 6. To invite guests from this page, in the Invitation emails box enter the email addresses of your guests, and in the message box enter any message you wish to send them. You can also click Address Book to use email addresses from your corporate or personal Address Book. 7. Click Reserve Now to display the Confirmation page. If you have not already done so, you may invite guests from this page by clicking Invite guests to display the Add guests text box. Save time and beat airport hassles by using AXIOM’s Airport Parking Feature Parking at an off-airport location is an easy way to reduce the headaches involved in finding parking at crowded airport parking lots. AXIOM’s Airport Parking feature offers:  An easy way to save time and money  Gated and well-lit parking lots that provide safety and security  Quick and convenient shuttles that take you right from your car to the terminal  Access to parking options at a number of locations in the US through the Park-N-Fly network. Reserving your Airport Parking 1. From anywhere in the application, mouse over the Travel tab and select Airport Parking. 2. From the Airport Parking page, select your desired airport from the drop-down menu, then your drop-off and pickup dates and times, and click Search. The Select Parking Lot page displays, listing your search results. Click the Map tab if you wish to view the locations of the parking lots on a Google map. 3. You can sort your search results by facility name, by parking type (covered or uncovered), or by cost. Click the name of the desired parking lot to display the Parking Lot Details page. 4. Click Return to Search Results to select another parking facility, or click Select to reserve a space at this lot and display the Purchase Parking page. 5. From the Purchase Parking page, enter the required information. This includes the name and number of the traveler, notifications, and billing information (i.e. a credit card), plus a total cost. 6. Click Purchase to display the Payment Voucher page. Click Print Voucher. Note: You must print out your parking voucher and bring it with you when you travel, or else you will have to pay for your parking again, in person, when you return home from your trip. Shipping a package has never been easier AXIOM offers you a full range of user-friendly features designed to save both time and money when shipping a package. With AXIOM you can:  Compare package shipping prices across multiple vendors and delivery options  Schedule a pick up for your package  Print shipping labels directly from your own printer  Track all your packages with the same user name and password you use to book your other services  Receive notifications when your package is picked up and signed for by the recipient  Populate addresses directly from your address book Shipping a Package Shipping a package using the shipping "quick start" tab on the home page: 1. From the Shipping "quick start" tab, enter the recipient address, package type, and billing reference. Click Search to display the Ship a Package page. Review the page, complete any missing information, and click Next. 3. The Shipment Rates page displays. From this page you can easily view your shipping options. Select your desired shipping option by clicking it once to highlight it. Click Select to display the Print Label page. After printing your label, click Done to return to the home page. Shipping a package from the Ship a Package page: 1. Mouse over the Shipping tab and select Ship a Package. Enter the required information, including the sender, recipient, and package information. 2. Click Next to display the Shipment Rates page. From this page you can easily view your shipping options (e.g. arrival dates, shipping companies, and cost). 3. Select your desired shipping option by clicking it once to highlight it. Click Select to display the Print Label page. After printing your label, click Done to return to the home page. Scheduling a Pickup 1. Mouse over the Shipping tab and select Schedule a pick-up. Enter the requested information, including date and time you wish the package to be picked up, the type of package you’re shipping (e.g. envelope, box, etc.), the shipping provider, and any specific pick-up instructions 2. Enter information for the pick-up location. Enter your Confirmation and billing information. Click Submit to display the Package pick-up Confirmation page. Tracking a Package 1. Mouse over the Shipping tab and select Track a Package. Select the name of your shipping provider from the drop- down menu, and enter the tracking number of the package you wish to track. 2. You can get the tracking number from the email Confirmation sent to you immediately after you arranged for the package shipment or from the home page, in the Upcoming Reservations section, by clicking on the link of the shipment you wish to track. Click Submit to display the Tracking Details page. The precise information on this page may vary, depending on your shipping provider. Note: You can also track your package directly from the home page. To do this, in the Upcoming Reservations section, locate the shipment you wish to track, and click its link to display details about this shipment.