Effective Team Meetings: Communication, Time Management, and Etiquette, Slides of Professional Communication

Download Effective Team Meetings: Communication, Time Management, and Etiquette and more Slides Professional Communication in PDF only on Docsity! Team Meetings Unit 3 Employability and Professional Development HND in Computing and Systems Development Learning outcome 1 • Be able to demonstrate acquired interpersonal and transferable skills – Effective communication: verbal and non-verbal eg awareness and use of body language, openness and responsiveness, formal and informal feedback to and from colleagues; IT as an effective communication medium; team meetings – Interpersonal skills: soft skills eg personal effectiveness, working with others, use of initiative, negotiating skills, assertiveness skills, social skills – Time management: prioritising workloads; setting work objectives; using time effectively; making and keeping appointments; reliable estimates of task time Not taking the meeting seriously • People don't take meetings seriously. They arrive late, leave early, and spend most of their time doodling. • "Meeting's over, let's get back to work" — is the mortal enemy of good meetings • Make sure meetings are considered as productive work Meetings are too long • Participants get tired – the average person can pay attention in a meeting for approximately 20 minutes before becoming fidgety • Meetings are expensive – Number in meeting x salary x minutes – If 5 people are in a 1 hour meeting and they are on £20k per year, how much does the meeting cost? Assume: 8 hour day, 5 day week, 20 days holiday, 8 bank holidays • Set a fixed time limit and stick to it People wander off the topic • “In the real world, agendas are about as rare as the white rhino” • Intel meeting rules – List the meeting's key topics – Say who will lead which parts of the discussion – Say how long each segment will take – Say what the expected outcomes are – State the decision making method • Authoritative – chair decides • consultative - discussion followed by chair decision • Voting • Consensus – all agree What makes a good meeting? – Planning – agenda, diary, participants, purpose – Ground rules – length, decision process – Location – facilities, atmosphere – Involvement – all to participate – Keep focussed – prioritise topics – Don’t cover too much – fixed times for topics – Record the actions – set expectations – Keep contact with team members – follow up actions Meeting etiquette • https://www.youtube.com/watch?v=5HAEK 8cKZjs • What bad behaviour is being demonstrated? Bad meeting etiquette • Arriving late • Taking phone calls • Checking emails • Having side conversations • Not taking notes • Talking too much • Interrupting others • Not coming prepared • Getting side-tracked • Not speaking up