Responsible Service of Alcohol in New South Wales, Exams of Nursing

Download Responsible Service of Alcohol in New South Wales and more Exams Nursing in PDF only on Docsity! 1 1. RSA training is designed to: 2. Responsible service of alcohol means that you: A. convince you that drinking alcohol is dangerous and unhealthy B. ensure you know how to advise customers on the best drinks to buy C. ensure you are aware of your legal responsibilities, as well as the penalties and consequences of the irresponsible service of alcohol D. increase your knowledge of the different types of alcohol sold Outcome: Satisfactory A. do not serve alcohol to anyone under the age of 18 B. recognise the signs of intoxication and not serve anyone who is intoxicated C. advise customers on the best drinks to buy D. prevent excessive or irresponsible alcohol consumption Outcome: Satisfactory 3. Which of the following statements is true? Select one (1) answer Select one (1) answer. Click here to review the material for this question Select three (3) answers Click here to review the material for this question Click here to review the material for this question 2 Outcome: Satisfactory 4. Who has the principal enforcement role for licensed premises under the liquor laws? Select one (1) answer A. Security engaged by licensed premises B. Independent Liquor & Gaming Authority C. Liquor & Gaming NSW inspectors D. NSW Police Force Outcome: Satisfactory A. 1912 B. 1982 Click here to review the material for this question 5. When was the concept of 'harm minimisation' introduced into the NSW liquor laws? Select one (1) answer Hint: review the slide called "Evolution of the NSW liquor laws and RSA" A. Promotional staff are exempt from the mandatory RSA training requirements B. Volunteers of not-for-profit organisations are exempt from the mandatory RSA training requirements C. There are no exemptions from the mandatory RSA training requirements for anyone involved in the sale, supply or serving of alcohol. D. Security staff are exempt from the mandatory RSA training requirements 5 Outcome: Satisfactory Being a member of the local liquor accord D. Supporting staff in their RSA obligations C. A. Promoting safe transport options for patrons of licensed premises B. Let regulators identify problems at the licensed premises so they can be fixed 3. Which of the following is not a harm minimisation strategy that should be adopted by licensed premises? Select one (1) answer Outcome: Satisfactory a liquor licence, other than a club licence, being cancelled D. a liquor licence, other than a club licence, being suspended C. dismissal of the directors of a registered club B. closure of a registered club A. Click here to review the material for this question Select three (3) answers 4. Under the three strikes disciplinary scheme, a third strike can result in: Outcome: Satisfactory impose a strike under the ‘three strikes’ disciplinary scheme A. Click here to review the material for this question Select one (1) answer. 5. In determining a disturbance complaint against licensed premises under the liquor laws, Liquor and Gaming NSW can? C. For serious breaches of the responsible serving laws D. If a person is issued with either a short-term or long-term banning order 6 Outcome: Satisfactory 96 hours D. 72 hours C. 48 hours B. 24 hours A. 6. Licensed premises that are subject to a short term closure order can be closed for up to: Select one (1) answer Outcome: Satisfactory the staff member picking up glasses D. the staff member who served the intoxicated person C. another patron B. the licensee A. Click here to review the material for this question Select three (3) answers 7. Who can be fined for supplying alcohol to an intoxicated person on licensed premises? Outcome: Satisfactory 8. A licensee does not commit the offence of permitting intoxication if it is proven that: Select one (1) answer B. suspend a licence C. impose conditions on the liquor licence. D. order the closure of the licensed premises for up to 72 hours 7 Click here to review the material for this question A. they took all of the steps set out in the Prevention of intoxication on licensed premises guidelines issued under the liquor laws 10 14. A driver licence issued in another country can be accepted as an evidence of age document provided: Select one (1) answer Outcome: Satisfactory A. a current driver or rider licence, a corporate photo ID and a NSW Photo Card B. a current NSW Photo Card, university identification card and a current driver or rider licence C. a current passport, a current driver or rider licence, a current NSW Photo Card and a Proof of Age Card issued by the Commonwealth or another State or Territory D. any current Government issued identification that includes a photo and date of birth of the person Click here to review the material for this question Select one (1) answer 15. Under the Liquor Act, acceptable evidence of age documents are: Outcome: Satisfactory False A. Click here to review the material for this question Select one (1) answer 16. A NSW Photo Card can be issued to a person as young as 16 years of age. Click here to review the material for this question A. it expired within the last 28 days and includes a photo of the person and their date of birth B. it is current and includes the person’s date of birth and signature C. it is current and includes the person’s photo and signature D. it is current, and includes a photo of the person and their date of birth. Outcome: Satisfactory 11 Outcome: Satisfactory Patrons entering or leaving the premises D. Entertainment at the venue C. Neighbourhood parties B. A. Motors such as air conditioning units and generators used for their business 17. Select three (3) types of noise, for which licensees are responsible. Select three (3) answers: Outcome: Satisfactory Outcome: Satisfactory 2. Alcohol belongs to the stimulant category of drugs: Select one (1) answer Outcome: Satisfactory Section 3 1. Which of the following is not a factor that influences how a person is affected by alcohol: Select one (1) answer Click here to review the material for this question A. gender B. a person’s socio-economic status C. mental health and sleeping patterns D. a family history of alcohol dependence Click here to review the material for this question A. False B. True B. True 12 Outcome: Satisfactory 4. A standard drink generally contains: Select one (1) answer Outcome: Satisfactory a 285 ml glass (middy) of full strength beer D. a 150 ml glass of wine C. a 30 ml glass of fortified wine B. a 200ml glass of sparkling white wine A. 5. Which of the following is generally (approximately) equivalent to a standard drink? Select one (1) answer Outcome: Satisfactory Click here to review the material for this question A. 1 drink on a special occasion B. 1-2 drinks occasionally under parental supervision C. 2-3 low alcoholic drinks once or twice a year D. no alcohol Click here to review the material for this question A. 25 grams of alcohol B. 15 grams of alcohol C. 20 grams of alcohol D. 10 grams of alcohol 6. For how long can a person’s blood alcohol content keep rising after they have finished their last alcoholic drink? Select one (1) answer 3. Under the Australian Guidelines to Reduce Health Risks from Drinking Alcohol published by the National Health and Medical Research Council, the safest option for alcohol consumption for young people up to 18 years of age is: Select one (1) answer 15 Outcome: Satisfactory Select one (1) answer limiting the variety of alcohol available D. providing people with a free cup of coffee before they go home C. actively promoting free drinking water to patrons B. only serving one alcoholic beverage per person per hour A. Click here to review the material for this question 4. Under the Prevention of Intoxication on Licensed Premises guidelines, a harm minimisation measure to prevent intoxication is: Outcome: Satisfactory 5. Under the intoxication provisions of the liquor laws, alcohol service must be refused where a person: Select one (1) answer Outcome: Satisfactory 6. A technique to use when refusing service to an intoxicated person could include: Select one (1) answer Click here to review the material for this question A. has already purchased alcohol in the last hour B. orders a double shot of a spirit C. displays signs of intoxication D. orders more than four drinks at a time Click here to review the material for this question A. demand the attention of the intoxicated person B. explain the reasons for refusing service to the intoxicated person in a polite and respectful manner A. True B. False 16 Outcome: Satisfactory Select one (1) answer True B. False A. Click here to review the material for this question 7. Once refused service, an intoxicated patron must be asked to leave the premises. Outcome: Satisfactory 8. It is legal for staff to serve alcohol to a minor on licensed premises if that person’s parent or guardian has consented to the alcohol being served. Select one (1) answer Outcome: Satisfactory Select one (1) answer make sure the person looks over 18 D. only accept recognised forms of identification C. A. ask for evidence of age of any person who looks under 25 years of age. B. close scrutiny to check the authenticity of identification produced Click here to review the material for this question 9. Which of the following is not a step licensees and staff should adopt to prevent minors obtaining alcohol from their premises? Outcome: Satisfactory Click here to review the material for this question A. True B. False C. make an example of the intoxicated person in front of other patrons D. talk to the intoxicated person in front of their friends and family 17 Outcome: Satisfactory encouraging patrons to walk home D. promotion of a licensed premises courtesy bus C. B. providing bicycle racks for patrons outside the licensed premises confiscating a patron’s car keys A. Click here to review the material for this question Select one (1) answer 11. A recommended safe transport option for licensed premises can include: Outcome: Satisfactory a shot D. drink spiking C. drink chaser B. drink fixing A. Click here to review the material for this question Select one (1) answer 12. Adding alcohol or another drug to a person's drink without their knowledge or consent is known as: Outcome: Satisfactory Click here to review the material for this question A. alcohol is ordered off the internet by a minor B. a person purchases alcohol and supplies it to a minor C. a minor buys alcohol at a restaurant D. a minor buys alcohol from a bottle shop 10. A second party sale occurs when: Select one (1) answer 20 Outcome: Satisfactory C. What percentage of police work is alcohol and drug related? Outcome: Satisfactory D. On average, what is the total cost of hospitalisation as the result of excessive drinking? Outcome: Satisfactory Click here to review the material for this question A. 80% B. 25% C. 10% D. 50% Click here to review the material for this question A. $40 million B. $30 billion C. $30 million E. Excessive alcohol consumption has been found to be an important factor in: Select four (4) answers: Click here to review the material for this question 50% D. 5% C. 25% B. 10% A. Click here to review the material for this question Select one (1) answer. 21 Outcome: Satisfactory F. Display information and fact sheets about harmful effect of excessive consumption of alcohol Direct customers to responsible service of alcohol websites E. Make food available D. Advertising happy hours C. A. Verbally promote low alcohol drinks and non-alcoholic beverages B. Display information and fact sheets about taxi and public transport services Click here to review the material for this question (Select 4 answers) F. Which of the following strategies can be used by venues provide information on responsible sale or service of alcohol to customers? Outcome: Satisfactory G. As a staff member, you cannot be fined for breaching any laws, regulations, government or industry-driven codes of practice or conduct. A. Health benefits B. Increased employment C. Night-time assaults D. Offences against property E. Violent crimes F. Road deaths 22 Click here to review the material for this question A. False B. True 25 Outcome: Satisfactory Outcome: Satisfactory to only serve one nip (30mls) of spirits in mixed drinks. Explain what you would say to her about the house policy and the reasons for it. Select (2) two answers. o Attempt 1 o You should explain that it is house policy of the bar to only serve one standard measure per mixed drink. o You should only provide her two nips after explaining to her that she will be consuming o You should explain calmly and politely that it is a legal requirement in Australia to measure spirits when mixing drinks so that customers know if they are getting a standard drink or not. B. From the following list, select 3 things you can say to deliver professional refusal of service to minimises confrontation. Select three (3) answers. o Attempt 1 o I'm sorry, if I serve you another drink I might get a fine. o You’re drunk and you had too much. o I'm sorry, I am looking out for you and want to keep you safe. o I'm sorry, if I serve you another drink I'd be breaking the law. B. A man has just entered the bar. He is big, rough looking with tattoos all over his body, a shaved head and a ring in his nose. He is a very rough looking man. He asks for his first drink in an aggressive and loud manner. His words arevery slurred. He walked quickly up to the bar but stumbled a couple of times and nearly tripped over a chair. He fumbled around in his wallet for his money, and even dropped some coins on the ground. You are not sure if he is intoxicated or not. What possible indicators of intoxication did you observe? Select four (4) answers. 26 Outcome: Satisfactory Outcome: Satisfactory o Attempt 1 o Behaviour o Balance o Coordination o Speech o Personal appearance B. A man has just entered the bar. He is big, rough looking with tattoos all over his body, a shaved head and a ring in his nose. He is a very rough looking man. He asks for his first drink in an aggressive and loud manner. You think he is intoxicated. It is your first shift ever working in a licensed venue and you feel afraid of this man and do not feel comfortable not serving him or asking him to leave. You know you are not legally able to serve him if he is intoxicated and you don’t want to lose your job. What can you do? Select three (3) answers o Attempt 1 o Call security o Call your mum and ask her for advice o Ask your supervisor for help o Call the police B. From the following list, select 6 signs of erratic drinking patterns. Select six (6) answers. o Attempt 1 o Ordering only one drink for self-consumption 27 Outcome: Satisfactory Outcome: Satisfactory B. From the list below, select six (6) signs that could indicate a customer may be under the influence of illicit or other drugs? (Select 6 answers) o Attempt 1 o Dancing o Smiling o Excessive sweating o Dilated pupils (very large black centre of the eye) o Well groomed o Red or glassy eyes o Sudden change in behaviour o Shakes and tremors o Sniffily or runny nose o Mixing alcohol consumption with consumption of prescription or illicit drugs o Consistently returning to the tasting site to request more samples o Ordering multiple samples o Ordering more than one drink for self-consumption o Drinking quickly and asking for more immediately o Mixing a wide range of drink types o Drinking quickly and waiting before ordering anymore. 30 Outcome: Satisfactory B. From the following list select seven (7) factors that affect individual responses to alcohol. Select seven (7) answers: Outcome: Satisfactory o Attempt 1 o Talk to them in front of their friends o Serve the customer another alcoholic beverage o Keep firm in your decision o Remind the customer that you are looking out for them and want them to be safe. o Attempt 1 o Food consumption o Gender o General health o Rate of consumption o Medicine and other substances o Weight o Fitness o Education o Occupation B. Some groups of people are at higher risk than others from the adverse effects of alcohol. Match each group to the risks. 31 o Many practice binge drinking, excessive drinking, or irresponsible drinking and are unused to the strengths of some alcohols. Women, particularly pregnant women: o This group is not able to drink as much as men, possibility of Foetal Alcohol Spectrum Disorders if they drink during pregnancy. Aged or older people: o The bodies of this group are no longer able to process or manage large doses of alcohol, additionally medications may have adverse side effects if taken with alcohol. People affected by drugs: o Many medications and drugs have adverse side effects if alcohol is consumed. Aboriginal and Torres Straight Islanders: o Alcohol harm accounts for 5.4% of the total burden of disease and injury for this group. Minors: o Their brains are still developing and excessive or abusive drinking may harm their cognitive development and have long term detrimental effects. Outcome: Satisfactory o Attempt 1 Risks: Young People: o In all states of Australia, what is the legal limit for Blood Alcohol Concentration (BAC) for fully licensed car drivers? Select one (1) answer: o Attempt 1 o .5 o .05 o .005 32 Outcome: Satisfactory B. Today’s date is the 19th April 2017. Look at the ID’s below and select the correct ages for each customer: REMEMBER TO CALCULATE THEIR AGES FROM 19th April 2017. (Select 1 answer) o Attempt 1 o Sarah is 17, Jane is 19 o Sarah is 20, Jane is 18 o Sarah is 18, Jane is 20 o Sarah is 21, Jane is 24 Final Assessment Outcome: Satisfactory