Business intelligence assignment, Assignments of Business Informatics

Download Business intelligence assignment and more Assignments Business Informatics in PDF only on Docsity! F.Shaistha COL/A-061864 Batch-084 1 | P a g e HND in computing Higher Nationals Internal verification of assessment decisions – BTEC (RQF) INTERNAL VERIFICATION – ASSESSMENT DECISIONS Programme title Assessor Internal Verifier Unit(s) Unit 14: Business Intelligence Assignment title Student’s name F.Shaistha List which assessment criteria the Assessor has awarded. Pass Merit Distinction INTERNAL VERIFIER CHECKLIST Do the assessment criteria awarded match those shown in the assignment brief? Y/N Is the Pass/Merit/Distinction grade awarded justified by the assessor’s comments on the student work? Y/N Has the work been assessed accurately? Y/N Is the feedback to the student: Give details: • Constructive? • Linked to relevant assessment criteria? • Identifying opportunities for improved performance? • Agreeing actions? Y/N Y/N Y/N Y/N Does the assessment decision need amending? Y/N Assessor signature Date Internal Verifier signature Date Programme Leader signature (if required) Date Confirm action completed Remedial action taken Give details: Assessor signature Date Internal Verifier signature Date Programme Leader signature (if required) Date F.Shaistha COL/A-061864 Batch-084 2 | P a g e HND in computing Higher Nationals - Summative Assignment Feedback Form Student Name/ID F.Shaistha COL/A-061864 Unit Title Unit 14: Business Intelligence Assignment Number Assessor Submission Date Date Received 1st submission Re-submission Date Date Received 2nd submission Assessor Feedback: LO1 Discuss business processes and the mechanisms used to support business decision-making. Pass, Merit & Distinction Descripts P1 P2 D1 LO2 Compare the tools and technologies associated with business intelligence functionality. Pass, Merit & Distinction Descripts P2 M2 D2 LO3 Demonstrate the use of business intelligence tools and technologies Pass, Merit & Distinction Descripts P3 P4 M3 D3 LO4 Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used. Pass, Merit & Distinction Descripts P5 P6 M4 D4 Grade: Assessor Signature: Date: Resubmission Feedback: Grade: Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date: * Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades decisions have been agreed at the assessment board. F.Shaistha COL/A-061864 Batch-084 5 | P a g e HND in computing General Guidelines 1. A cover page or title page should be attached to your assignment. Use page 1 of this assignment brief as your cover page and make sure all details are accurately filled. 2. The entire assignment brief should be attached as the first section of your assignment. 3. The assignment should be prepared using a word processing software. 4. The assignment should be word processing in an A4 sized paper. 5. Allow 1” margin on top, bottom and right sides of the paper and 1.25” on the left side (for binding). Word Processing Rules 1. The font size should be 12 point, and should be in the style of Time New Roman. 2. Set line spacing to 1.5. Justify all paragraphs. 3. Ensure that all headings are consistent in terms of size and font style. 4. Use footer function on the word processor to insert your name, unit, assignment no, and page number on each page. This is useful if individual sheets get detached from the submission. 5. Use the spell check and grammar check function of the word processing application to review the use of language on your assignment. F.Shaistha COL/A-061864 Batch-084 6 | P a g e HND in computing Important Points: 1. Carefully check carefully the hand in date and the instructions given with the assignment. Late submissions will not be accepted. 2. Ensure that sufficient time is spent to complete the assignment by the due date. 3. Do not wait till the last minute to get feedback on the assignment. Such excuses will not be accepted for late submissions. 4. You must be responsible for efficient management of your time. 5. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may apply (in writing) for an extension. 6. Failure to achieve at least a PASS grade will result in a REFERRAL grade. 7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will then be asked to complete an alternative assignment. 8. If you use other people’s work or ideas in your assignment, it must be properly referenced, using the HARVARD referencing system, in your text or any bibliography. Otherwise, you’ll be found guilty of committing plagiarism. 9. If you are caught plagiarising, your grade will be reduced to a REFERRAL or at worst, you could be excluded from the course. F.Shaistha COL/A-061864 Batch-084 7 | P a g e HND in computing Student Declaration I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my own without attributing the sources in the correct form. I further understand what it means to copy another’s work. 1. I know that plagiarism is a punishable offence because it constitutes theft. 2. I understand the plagiarism and copying policy of Edexcel UK. 3. I know what the consequences will be if I plagiarise or copy another’s work in any of the assignments for this program. 4. I declare therefore that all work presented by me for every aspect of my program, will be my own, and where I have made use of another’s work, I will attribute the source in the correct way. 5. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement between myself and Edexcel UK. 6. I understand that my assignment will not be considered as submitted if this document is not attached to the assignment. hzoya92@gmil.com Student’s Signature: Date:31.04.20 (Provide E-mail ID) (Provide Submission Date) F.Shaistha COL/A-061864 Batch-084 10 | P a g e HND in computing Assignment Brief and Guidance: Business processes are pivotal to the operation, functionality and accomplishment of organizational goals. As a collection or set of tasks/activities, business processes ensure that the end goal of delivering a service or product to a customer is accomplished successfully. Scenario: Data and information is core to any organization and business process. The necessity of having meaningful information is the key driver for effective decision-making and problem solving. Business intelligence has evolved from technologies such as decision support systems (DSS) to include tools and methods associated with data mining, data integration, data quality and data warehousing in conjunction with other information management systems and applications. Suppose you are recently recruited as a Business Analyst to a leading Sri Lankan Organization. As your initial project, you are required to prepare a management report to the Board of Directors including the following details. Task 1:  Background details of the organization.  Identify and explain different business processes and supporting processes models used at the selected organization with examples.  Explain data that have been used by the different process models given above.  Differentiation between data classification based on the selected organization in terms of structured, semi structured and unstructured.  What are the application software used in the given process models.  Evaluate the benefits and drawbacks of using application software as a mechanism for business processing.  Discuss on business intelligence functionalities and the tools and techniques associated with them using specific examples chosen from the selected organization processing. F.Shaistha COL/A-061864 Batch-084 11 | P a g e HND in computing Part 2 Compare the tools and technologies associated with the business intelligence functionalities and support available for business decision making at various levels within the organization  Compare the types of support available for Business Decision making at different levels of the organizational structure  What are the business intelligence tools commonly used in selected organization? Justify with specific examples of the key features of business intelligence functionality Part 3  Design a simple business intelligence tool/application with user friendly and functional interfaces that can perform a specific task to support problem solving or decision making at an advanced level the selected organization.  Provide a critical review of the design in terms of how it meets a specific user or business requirement and identify what customization has been integrated into the design. Task 4  Discuss the importance and the impact of business intelligence tools and technologies that can be used by the organization for effective decision making  Describe the legal/ regulatory issues involved in the secure exploitation of business intelligence tools in an organization. What are the legal issues you can identify in the system designed by you.  Identify new Business Intelligence trends and technologies that can be further enhance the operational activities in the selected organizational context  Evaluate how organizations could use business intelligence to extend their target audience and make them more competitive within the market, taking security legislation into consideration F.Shaistha COL/A-061864 Batch-084 12 | P a g e HND in computing Grading Rubric Grading Criteria Achieved Feedback LO1 Discuss business processes and the mechanisms used to support business decision-making. P1 Examine, using examples, the terms ‘Business Process’ and ‘Supporting Processes’. M1 Differentiate between unstructured and semi-structured data within an organization. D1 Evaluate the benefits and drawbacks of using application software as a mechanism for business processing. LO2 Compare the tools and technologies associated with business intelligence functionality P2 Compare the types of support available for business decision-making at varying levels within an organization. M2 Justify, with specific examples, the key features of business intelligence functionality. D2 Compare and contrast a range of information systems and technologies that can be used to support organizations at operational, tactical and strategic levels. LO3 Demonstrate the use of business intelligence tools and technologies P3 Determine, with examples, what business intelligence is and the tools and techniques associated with it. P4 Design a business intelligence tool, application or interface that can perform a specific task to support problem solving or decision-making at an advanced level. M3 Customize the design to ensure that it is user friendly and has a functional interface. F.Shaistha COL/A-061864 Batch-084 15 | P a g e HND in computing Tables of contents Task 01……………………………………………………….17-24  1.1……………………………………………………….17-21  1.2……………………………………………………….22-33  1.3……………………………………………………….34-37  1.4 ………………………………………………………38-39  1.5……………………………………………………….40-42  1.6……………………………………………………….43-44  1.7……………………………………………………….45 Task 02…………………………………………………………46-61  2.1……………………………………………………….46-53  2.2……………………………………………………….53-61 Task 03…………………………………………………………62-65  3.1……………………………………………………….62-65  3.2……………………………………………………….62-65 Task 04  4.1……………………………………………………….66-69  4.2……………………………………………………….70-72  4.3……………………………………………………….73-75  4.4……………………………………………………….76-78 Appendix- A…………………………………………….79-83 List of table  Table 01 data structure……………………………………………………39 List of figures  Figure 1.1 dominos business process…………………………………………………22  Figure 1 business process management ……………………………………………...22  Figure 2 business process categories………………………………………………….24  Figure 3 manufacture operational process…………………………………………… 24  Figure 4 supporting process…………………………………………………………...25  Figure 5 management process ………………………………………………………...25  Figure 6 process management ………………………………………………………...26  Figure 7 operational strategy ………………………………………………………….28  Figure 8 corporate vision ……………………………………………………………...28  Figure 9 order qualifier & order winners………………………………………………29  Figure 10 Core competitor …………………………………………………………….30 F.Shaistha COL/A-061864 Batch-084 16 | P a g e HND in computing  Figure 11 the value chain ……………………………………………………………...31  Figure 12 product value chain …………………………………………………………31  Figure 13 core process of dominos …………………………………………………….33  Figure 14 dominos hierarchy …………………………………………………………..36  Figure 15 data ………………………………………………………………………….38  Figure 16 function of organization …………………………………………...………..48  Figure 17 middle level management of dominoes ……………………………………..49  Figure 18 senior management of dominos ……………………………………………..49  Figure 19 DSS process of dominos …………………………………………………….51  Figure 20staergic, tactical and operational management ……………………………….51  Figure 21 decision making process …………………………………………………….52  Figure 22 Envisio ………………………………………………………………………56  Figure 23 on strategy …………………………………………………………………...56  Figure 24 SAP Strategy Management ………………………………………………….57  Figure 25 data mining tools …………………………………………………………….58  Figure 28 analytics ……………………………………………………………………...59  BI interface 1 ……………………………………………………………………………62  BI interface 2 ……………………………………………………………………………63  BI interface 3 ……………………………………………………………………………63  BI interface 4 ……………………………………………………………………………64  BI interface 5 ……………………………………………………………………………64  BI interface 6 ……………………………………………………………………………65  Figure 29 BI tools of frequency …………………………………………………………66  Figure 30 timely access information …………………………………………………….67  Figure 31 performance …………………………………………………………………..68  Figure 32 motivation …………………………………………………………………….69  Figure 33 BI trends ………………………………………………………………………73  Figure 34 AI ……………………………………………………………………………...74 F.Shaistha COL/A-061864 Batch-084 17 | P a g e HND in computing Task 1: Activity 1.1 Background details of the organization. Domino’s dish can before the long relaunch in the capital of Sri Lanka, with a much-revamped image, from product to stores to uniforms. The new homeowners of stateless person Lanka Ltd. claim their area unit ‘significant change’ within the pipeline, which can create the corporate higher and a lot of customer-oriented than ever before. A stateless person Lanka proponent is aforesaid that as a primary step, the Domino’s dish store in Rajagiriya is being revamped to sport an innovative look, which might embody dine-in facility exploitation its riverside location to the most. Domino’s dish in Ceylon was earlier totally owned by Domino’s dish India. Explained Neeraj Katoch, Head of Operations of stateless person Lanka Ltd. "It makes absolute sense for Sri Lankans to require on the native franchise and area unit very glad and excited that the new homeowners have the human, capital and different resources and a lot of significantly, a transparent vision to form Domino’s dish a success". Domino’s dish could be a US-based chain that's, today, the planet leader in dish delivery. The corporate was based in 1960, in Michigan, USA, by Thomas Monaghan and operates through a network of seven, 332 company-owned and franchised stores within over fifty countries and us. It is, presently the world’s largest in private command chain, and therefore the eighth largest chain within the world, using over one hundred forty,000 persons the globe over. Pizza is currently a $30 billion annual business, with concerning three billion pizzas sold within the North American country alone, annually, through 61,269 pizzerias. Total worldwide company and franchise store sales were over $4 billion last year, a 5.8% increase over 2002. Domino’s pizza pie sold over four hundred million pizzas worldwide in 2003. The chain has been dedicated and committed to quality service, product, and delivery excellence since origin that the numerous awards won by the corporate ensure. Domino’s pizza pie was named a Megabrand by Advertising Age, and named "Chain of the Year" for 2003 by pizza pie these days magazine, the leading publication of the pizza pie business. Domino’s launch in-country in December 2000 and operated through its Indian counterpart, Domino’s pizza pie Republic of India, World Health Organization holds the master franchise for the Republic of India. Possession modified hands to Sri Lankans in March 2004. F.Shaistha COL/A-061864 Batch-084 20 | P a g e HND in computing During that exact same year, the company launched dish Profiles that allowed customers to avoid wasting their on-line ordering information and reorder their saved favorite combos in five clicks, or relating to thirty seconds. Dom This year has seen the launch of Domino’s own version of the degree Apple Siri-like app referred to as Dom. Dom lets customers place orders by conversing with a computer-generated voice. Apps are out there for every iPhone and golem devices that embody what Domino’s secure would be a “human-like, conversational” experience. 3D dish Builder iPad App Another 2014 innovation involved the rollout of the company’s 3D dish Builder iPad App. a bit like the primary dish Builder, this one offers the way extra realistic 3D scan of customers’ finished orders. Moving Forward With a commitment to on-line ordering – notably via mobile – Dominos could be expected to have even extra technology innovations up its sleeve at intervals the months and years to come. https://www.nasdaq.com/articles/6-impressive-technology-innovations-dominos-2014-08-06 F.Shaistha COL/A-061864 Batch-084 21 | P a g e HND in computing The technology connectivity of domino’s pizza Technological innovation is vital to our brand and our long-term success. Digital ordering is critical to competing in the global pizza industry. In 2018, more than half of all global retail sales were derived from digital channels, primarily through our online ordering website and mobile applications. We believe we are among the largest ecommerce retailers in terms of annual transactions. After launching digital ordering in the U.S. in 2008, we made the strategic decision in 2010 to develop our own online ordering platform and to manage this important and growing area of our business internally. Over the next five years, we launched mobile applications that cover 95% of the smartphones and tablets on the U.S. market. In 2013, we launched an enhanced online ordering profiles platform, allowing customers the ability to reorder their favorite order in as few as five clicks, or 30 seconds. In 2014, we introduced “Dom,” a voice ordering application, which we believe is the first in the restaurant industry, and we also made the Domino’s Tracker available on our ordering platforms. In 2015, we introduced several innovative ordering platforms including Samsung Smart TV, Twitter, and text message using a pizza emoji. We continued this trend of innovation in 2016 with the introduction of zero-click ordering as well as adding Google Home, Facebook Messenger, Apple Watch, and Amazon Echo to our ordering platforms. In 2017, as part of an industry-first collaboration with Ford Motor Company, we began a meaningful test of delivery using self-driving vehicles. In April 2018, we launched Domino’s Delivery Hotspots, featuring over 200,000 non-traditional delivery locations including parks, beaches, local landmarks and other unique gathering spots. F.Shaistha COL/A-061864 Batch-084 22 | P a g e HND in computing 1.2. Identify and explain different business processes and supporting processes models used at the selected organization with examples. (P1 Examine, using examples, the terms ‘Business Process’ and ‘Supporting Processes’.) DOMINOS pizza business process According to the book, a business method could be a sequence of activities for accomplishing a performance. These days I will be able to be describing the business method for Domino’s dish and also the specific roles, tasks, actors, material flows and data flows. During this specific example, the client starts the business method by choosing the dish they require to eat and the job within the order. The Domino’s dish cashier can receive the order, place it within the computing system, and pass it to the dish creator WHO can make the dish as nominal from the order. Once the dish maker is finished, {they can they’re going to they’ll} provide the dish to the Domino’s deliverer WHO will drive to the orderer’s destination. The client pays for the dish so receives the dish and comes. This concludes the Domino’s dish business method. Figure 1.1 dominos business process Explain data that have been used by the different process models given above. Explain data that have been used by the different A business method may be a series of steps performed by a bunch of stakeholders to realize a concrete goal. These steps area unit usually recurrent repeatedly, typically by multiple users and ideally in an exceedingly standardized and optimized manner. A business method is manual or automatic. If manual, the method is achieved while not the help of automation or helping technology. If automatic, a technology aid has been placed into a place that assists users in implementing the method in an exceedingly additional F.Shaistha COL/A-061864 Batch-084 25 | P a g e HND in computing Support method – this can be conjointly called the second method that is employed for the aim of execution the first method. Regardless of the roles were mentioned within the primary method area unit supported by this method. Figure 4 supporting process Management method – within the management method, all the chores that return below the management things area unit dead. Just like the management of the building, interior, and exterior management, workers management, payment management, etc. of these things area unit handled below this method of the business method. Figure 5 management process this is the fundamental understanding of the management method were to realize some goals associated with a business, correct designing is finished and so organizing to execute that setup, leading and dominant the method is finished. Senior management authorities’ area unit concerned during this method. F.Shaistha COL/A-061864 Batch-084 26 | P a g e HND in computing Figure 6 process management These area unit sure class that comes underneath the management method. However the culture is meant to be, however, the method can run, however, the individuals are managed, what's the mission and the way can it's achieved, what area unit the long run scope and a few sub-process management. Supportive process Since they support the main processes, they ensure the business resources in the quality and quantity needed, ensuring the quality of resource supplies or support services and covers the overall effective functioning of the organization. For instance, support processes include:  Human Resource Management  Financial Management processes  Building and property management, cleaning and maintenance, Facility management  IT processes  Procurement and sourcing processes (supplier selection processes, purchasing services, purchasing materials, sourcing human and financial resources, etc.)  Vendor Management processes  Operational processes and routine operation and organization management  Risk Management processes  Security Management processes  Quality Management processes  Corporate Governance processes Unlike core processes they are relatively similar in different types of organizations (human resource processes are similar both in the automotive company and in the bank). Support processes are usually more complex and complicated in larger companies, because more people are involved, organizational structure is taller, and so. Whereas in small companies only one person can be responsible for a particular support process or activity. Related terms and methods:  Business Process F.Shaistha COL/A-061864 Batch-084 27 | P a g e HND in computing  Core Processes  Process Map  Resources (Business resources)  Task management  Workflow Related management field:  Innovation Management  Operations Management  Process Management  Risk Management  Security Management Operational process The organizational structure is an important consideration in the operational management. Organizational structure determines the line of command and authority in the organization. The organizational design of Dominos based on franchise Model. This organizational structure reveals that the master franchises is controlled by the main company. Moreover, the master franchises control the operations of sub-franchises. This organizational structure is appropriate to maintain the diverse operations of organizations across the globe while maintain the quality of products and service. Franchise Model of Dominos is appropriate to ensure high quality products, provide excellent services and competing in the competitive and diverse environment. The value chain refers to the entire process through which product is transformed into final shape. It is crucial for the organizations consider the ways through which customer needs drive them to create new products and add value to the existing products and services. Customer needs are the sources which drive an organization to create value to the existing services and products. Dominos focuses on the key needs of customers throughout its value chain to create new products and services. It does not deviate from this model as other competitors of the company do and follow a mixed model of fast food services in restaurants and fast food chains. Mixed model of service delivery dilutes the strength of fast food delivery in which Dominos focuses i.e. home delivery. Global operations model of Dominos focuses on establishing lean stores, flexibility in product and service, customized menus for each country and well trained staff. F.Shaistha COL/A-061864 Batch-084 30 | P a g e HND in computing Figure 10 Core competitor 2.6 The Value Chain It is important to consider how a customer need drives Dominos to create the product. The customer need that drives the entire value chain is the need for a dependable take away restaurant, reasonably priced hot quality food and variety that suits the local palette. Dominos has focused on these key customer needs throughout the value chain, and has not allowed any digressions in this area unlike other competitors who have evolved a mixed model of full service restaurants and takeaway outlets, or a hybrid combination of both. This has diluted their strengths in the segment Dominos focuses on - Takeaway / Home delivery. Its global operational model allows for lean stores, well-trained staff and flexibility at a country level to customize menus to suit customer tastes. Operational requirements have prompted the use of technology to make the customer experience more enriching, it has a history of firsts –They were the first to use TV as a distribution channel, an online tracking system that allows customers to track the pizza order and a proprietary point of sale system. A combination of the Company level strategy and the Operational Strategy has resulted in Dominos having reputation for reliability and consistent pizza quality) – these strategies have ensured that Dominos continues to meet its customer needs. F.Shaistha COL/A-061864 Batch-084 31 | P a g e HND in computing Figure 11 the value chain 2.7 Product value chain Figure 6illustrates Porters model, which depicts Dominos operations as a collection of value- adding activities. The five primary activities are processes that are mainly concerned with the production of the products and services to the external customers. These are necessary to the business processes. The activities indicated as support activities are activities that are vital for the development of the appropriate transforming resources. These can be looked as value adding activities, for instance in corporation the use of technology such as being able to place orders by text message add to the convenience Dominos provides and increases the accuracy of order. All these constitute the business processes of the organization. Figure 12 product value chain F.Shaistha COL/A-061864 Batch-084 32 | P a g e HND in computing 2.8 Operations Strategy Implications (Store Level) Dominos operations strategy mainly focuses on the providing high service quality to the customer: 1. Minimize operations cost: To minimize the operating cost by improving the efficiencies and process at the stores. 2. Strategic store locations to facilitate the delivery service: To leverage the strategic location of the store in order to facilitate quick service to the customer and maximize the revenue. 3. Production oriented store designs: To utilize the production oriented store designing order to facilitate efficient production and quick service to the customer. 4. Efficient order taking, production and delivery: To execute an efficient operational process that includes order taking, pizza preparation, and cooking, boxing and delivery. 5. Use of Dominos PULSE point-of-sale system: Use of Dominos PULSE system to improve operating efficiencies, provide corporate management with easy access to financial and marketing data and reduce time consumption and expenses. 6. Product and process innovations: To promote an innovative culture that increases both quality and efficiency. 7. A focused menu: To maintain a focused menu that is designed to present an attractive quality offering to customers, while minimizing order errors, and expediting the order taking and food preparation processes. 8. A comprehensive store operations evaluation program: To utilize a comprehensive store audit program to ensure that stores are meeting both as the expectations of the customers. F.Shaistha COL/A-061864 Batch-084 35 | P a g e HND in computing above), which is a visual progress bar that provides customers with real-time updates on their delivery as it makes its way through Domino’s supply chain. While not particularly complex on the surface, this innovation was tremendously expensive and complex for Domino’s to implement because it required the company to digitally link each step of their production and delivery process in a way that it could be visually displayed to customers on a real-time basis. However, the value this technological capability provides Domino’s and its customers is equally significant. From the customer’s perspective, the transparency this tracker created eliminated many of the “unknowns” as it relates to pizza delivery (no more guessing and/or calling the store multiple times to ask where the pizza is!), and as a result, significantly improved levels of customer satisfaction. For Domino’s, tremendous value has been created because the improved customer satisfaction leads to a higher likelihood of a repeat and/or word of mouth purchase. Intentional Innovation Process: This is just one example of an innovation Domino’s has implemented in its operating model to maintain its edge in executing its business model. In order to generate such innovations, Domino’s utilizes the “fast-fail” managerial approach that is most famously applied in Silicon Valley firms (such as Facebook) to ensure they are providing innovative products for ever changing consumer demands. This approach/mantra is an organizational ethos that stems from a debacle/recovery it experienced when it publicly acknowledged in the late 2000’s that its pizza tasted terribly and that it was doing everything it could to listen to customers and fix its pizza. The organizational learning from this experience was that failing often leads to product/process improvements (see results below) and, therefore, that risks should be embraced. This approach led the company to embrace innovations such as the Domino’s Tracker, investments in iOS and Android Apps, partnerships with Ford (to order pizza directly from the in-car control panel), and Siri/voice based ordering. By continuously investing in operating model innovations, Domino’s is doing its best to ensure that they maintain a leadership position in delivering customers superior total value which will result in continued shareholder value creation. Risks: By leveraging technology and data, Domino’s is able to remove much of the friction that previously existed in the pizza delivery process. However, as they continue to push further into the digital technology/connectivity, Domino’s management team remains conscious of cyber security risks and how sensitive their good/service (highly discretionary) is to a change in perception about personal information security. F.Shaistha COL/A-061864 Batch-084 36 | P a g e HND in computing The company, very like the opposite corporations of a similar structure is hierarchically primarily based. There are many sorts of jobs on the market within the company, from the highest rank hierarchy to a variety of smaller jobs, within the retailers and stores. Here are some hierarchically structured posts within the Domino’s company. Figure 14 dominos hierarchy  The President- Like most companies of its rank, the post of the President of the corporate is that the highest post during this chain and international franchise. It’s the duty of the President to produce the corporate with the correct leadership. It’s additionally up to him to supervise the assembly of the corporate. There are 2 posts of Presidents within the company, the President of Domino’s International and therefore the President of Domino’s the United State of America. The primary post holder is meant to appear once the company’s international section, whereas the opposite president is to think about the company’s functioning inside the yank territory. From the year 2011 to the year 2014, the president of the international section was productive in adding quite 1800 stores worldwide.  The Chief treasurer- The duty of the chief monetary officer of a corporation is to appear when and manage the monetary affairs department of the corporate. It’s the responsibility of the chief treasurer to appear when the price of production and therefore the earnings, and therefore the profits of the corporate.  Manager, Human resource- In any company of repute human resource management is very important to work. Within the Domino’s company too there are a variety of human resource managers WHO is chargeable for the development of human resources and thus a growth F.Shaistha COL/A-061864 Batch-084 37 | P a g e HND in computing within the production system. Below the Human resource managers, there are sever Assistant managers, human resources, whose duty is to appear up to their own groups and report back to the Managers, human resource.  Manager, nutriment- Among many managers of many departments there's additionally the manager of the quick food section, whose duty is to stay an eye fixed on the food production and food quality among different things. There square measure many different posts within the company that square measure hierarchically structured. Equally within the stores to a stuff hierarchy is at work. There’s a mercantile establishment Manager, whose duty is additional or less restricted to the Retail section of the corporate. Apart from these, there square measure many posts, and permanent and temporary stuff holding those posts. https://www.hierarchystructure.com/dominos-hierarchy/ F.Shaistha COL/A-061864 Batch-084 40 | P a g e HND in computing 1.5. What are the application software used in the given process models.  Bpm’online Studio — they sell cloud-based and process-driven software for sales, marketing and service automation. The unique advantage of this product is the easy out-of-the-box processes that help the users get up to speed very quickly so that they can see immediate results. They have an engaging interface, and its look and feel makes the user focused on what’s relevant, not on information that’s redundant. They have been recognized with several industry awards for their superior product. Their customers number over 6,500 worldwide. You can sign up for the bpm’online Studio free trial here.  Promapp — Over 60,000 users worldwide use this particular brand. Some of their clients are Toyota, Coca-Cola Amatil, Amcor, McDonald’s and Audi. This bpm’online Studio alternative specializes in critical process techniques for SMEs to enterprise clients. They do this using a cloud-based library which could potentially replace procedure manuals and ignored processes. It forms the hub whereby teams collaborate on ways to improve processes and deliver helpful feedback and ideas to drive the next innovative breakthroughs. Their client retention rate is 98% and they also have a year-over-year revenue growth of 30-40% for the last five years.  KiSSFLOW — reducing chaos while automating work is the mantra of Kiss FLOW, another reliable Promapp alternative. Over 10,000 companies use this leading workflow management software. You can actually create an unlimited number of automated business apps with their business process management software. You start with 45 pre-installed apps but you can create your own. Some of these include travel reimbursement, purchase request, vacation request, employee onboarding, and more. You can create apps quickly and make your workflow as simple or as complex as you want, with over 14 customizable field types. The software shows you the progress of any particular item. Reporting is tailor-made to meet your specific workflow automation requirements. You can also identify bottlenecks quickly. What’s more, KiSSFLOW can be connected to your other automation tools like Office 365, G Suite, and more through their respective APIs.  Nintex — using just a few clicks instead of code, Nintex tackles a whole lot of things from the basic functions to complex company-wide processes. This workflow automation software is the definition of point-and-click intuitiveness. For the last ten years, they have focused on creating software and cloud-based services that automate a wide variety of processes. Now, people can define the way they want to work, not on how technology forces them to work. With the Nintex Workflow Platform, powerful software has been made easy.  TIBCO BPM — the mission of TIBCO is to build a digital business on the foundation of analytics, integration, and innovation. Their goal is to build the heart and brain of digital business in consultation with, and with input from, their very best customers. They want to give their customers as much competitive advantage as possible by integrating and F.Shaistha COL/A-061864 Batch-084 41 | P a g e HND in computing interconnecting everything using their broad analytics platform. This integration includes people, systems, and data. With this goal in mind, their customers can better understand and manage their business better and make key decisions on the spot.  The Business360 – The Business360 is a feature-rich business management app offered as a SaaS (Software as a Service) platform. This interesting Tibco alternative offers a robust set of tools and capabilities, giving you a complete business management solution that addresses your various needs and requirements, including customer relationships, invoice management, password management, calendar management, and more.  Triaster – a business process management solution designed to help enterprises manage and improve their existing processes and create powerful workflows to solve business problems, address issues, and enhance their overall efficiency and productivity. The software is built with the functionalities to ensure the delivery of the 4 pillars of Continual Improvement – Capture, Share, Use, and Improve.  NebuCore – an integrated business management software that provides businesses with a turnkey solution that unifies all their processes and workflows such as e-commerce, Sales, Inventory, Purchasing, Receiving, Shipping, and more, eliminating the need for multiple systems and software that impede functionality, efficiency, and overall productivity.  Symphony – MaxVal’s flagship intellectual property management software that provides businesses, organizations, and individuals with a cloud-based, end-to-end solution to all their IP management problems. This tool is ideal for invention capture, docketing, renewals, and more. With Symphony, all the facets of IP management are put together on a unified stage. Symphony is curated and can be easily configured to suit your needs and requirements even if you don’t have IT expertise or support.  QwikSubmit – an insurance applications management system that enables you to store any information about your Insureds as well as the applications you created for them. Rather than gather their details and then insert them into PDF forms, QwikSubmit takes all the data and you can generate PDF forms whenever you are ready.  Metatask – a business processes and workflow management software that simplifies and streamlines the way enterprises manage and control their internal processes so that teams are able to perform repetitive tasks effectively on a consistent basis. F.Shaistha COL/A-061864 Batch-084 42 | P a g e HND in computing  Online Check Writer – a web-based check writer and printing platform that provides companies and organizations with a fast, seamless, and secure way to create and issue checks for various purposes, including payments for goods and services, employee salary, donations, and more.  Gluu – an intuitive and easy to use business process management solution that simplifies distribution of tasks and responsibilities to employees. With the platform, managers also get a clear view of all projects and their current status, which helps them appropriately optimize resource management as they see fit.  Process Bliss – a process management platform built to ensure that everyone in your team is able to accomplish all your tasks and projects in accordance with your standard procedures. The software documents all types of activities and interactions for easy auditing. To keep everyone on the same page, it automatically syncs the information regarding your set projects, priorities, deadlines, and other information. F.Shaistha COL/A-061864 Batch-084 45 | P a g e HND in computing 1.7. Discuss on business intelligence functionalities and the tools and techniques associated with them using specific examples chosen from the selected organization processing. The start line is predicated on group action with business priorities, which is supported by a classic campaign promoting coming up with method supported new product introductions, for instance, therefore on-line campaign activities are aligned with these. At a top-ranking, we tend to build Associate in Nursing investment-split call for search promoting, affiliates and show supported previous performance trends examination the previous year to totally different quarters and in fact our current business targets and forecasts. We need to use the most effective mixture of media to draw in customers who are exhibiting totally different behaviors in their shopping for the call. Therefore, some customers are within the method of obtaining dish tonight and are searching for the most effective deals immediately. Affiliates are vital in driving that call. However, others are also considering feeding in an exceedingly few days, the show is often necessary here and that we do see a halo-effect of show ads prompting searches for Domino’s, therefore it’s necessary to balance performance and complete investments. At a sensible level, like all Ecommerce sites, we glance at our year-on-year performance fastidiously – all selections square measure supported beating year-on-year performance mentality. Careful selections square measure concerned here, for instance around search, we tend to might have a research budget wherever we’ve to balance investment in paid and natural search to induce the simplest potency. Likewise, looking at the market factors we are going to amendment the balance of targeting completely different terms in AdWords, some terms square measure demand creation like generics, whereas others mop-up demand like whole or native search terms. Adjusting the media combine month-by-month is often an associate degree in progress activity owing to four factors: First, contender action like a promotion or competitor on a whole term or alternative media activity. Second, new promoting choices we tend to might want to check to achieve blessings, for instance, the present targeting choices in Gmail or custom audiences on Facebook. Then there square measure changes to business desires like weather poignant demand – we’ve to come up with a lot of demand, which may be mean up weight generic or native search targeting for brand new customers. I have not mentioned physical media nevertheless since it’s not so vital from an instantaneous sales point-of-view. That said, we have a tendency to do use content promoting wherever customized content is developed around our audience’s passion, for instance, to associate the USA with soccer. However, it’s crucial for alternative aspects like community management on social networks wherever we have a tendency to produce and share content ceaselessly around this. We have a tendency to do provide social sign-in through Facebook Connect, for instance, however that’s not want to a big degree. Of course, social media is additionally vital for client service wherever we’ve to manage this proactively. We have a tendency to use some outsourced services for various social media activities. F.Shaistha COL/A-061864 Batch-084 46 | P a g e HND in computing Task 2 2.1.Compare the types of support available for Business Decision making at different levels of the organizational structure (P2 Compare the types of support available for business decision-making at varying levels within an organization.) Decision making is all about where organisation wants to be during a specific period of time with allocated budgeting. That’s only possible when an organisation has tactical plans of resources, obstacles and therefore the time frames which will break down strategic plan and make it attainable. Organisation must have an operational plan of how they need to realize their strategic plan in consideration with the tactical requirements. Operational plan must answer all the management questions of who, when, where, how, what and have interaction their team choose of these factors. Management Levels: An Overview of Domino’s pizza Dominos have three management levels:  Low-level managers;  Middle-level managers; and  Top-level managers. These managers are classified during a hierarchy of authority and perform different tasks. In dominos, the amount of managers at every level resembles a pyramid. Below, the specifications of every level’s different responsibilities and their likely job titles have provided. Top-level managers  The committee of directors, president, vice-president, and CEO are top-level managers.  These managers are liable for controlling and overseeing the whole dominos organization. They build aim, strategic plans, company policies, and make decisions on the direction of the business.  In addition, top-level managers play a big role within the mobilization of out of doors resources.  Top-level managers are accountable to the shareholders and therefore the general public. Middle-level managers F.Shaistha COL/A-061864 Batch-084 47 | P a g e HND in computing General Managers, branch managers, and department managers are all samples of middle-level managers. They’re accountable to the highest management for his or her department’s function. Middle-level managers devote longer to organizational and directional functions than top-level managers. Their roles are often emphasized as:  Executing organizational plans in conformance with the company’s policies and therefore the objectives of the highest management;  Defining and discussing information and policies from top management to lower management, and most significantly  Motivating and conditioning guidance to low-level managers towards better performance.  Some of their functions are as follows:  Designing and imposing effective group and intergroup work and knowledge systems;  Defining and monitoring group-level performance indicators;  Diagnosing and resolving problems within and among workgroups;  Creating and assessing reward system cooperative behavior. Low-level managers Supervisors, section leads, and foremen are samples of low-level management titles. These managers specialize in controlling and directing. Low-level managers usually have the responsibility of:  Assigning employees tasks;  Guiding and supervising employees on day-to-day activities;  Ensuring the standard and quantity of production;  Making recommendations and suggestions; and  Up channeling employee problems. Also mentioned as first-level managers, low-level managers are role models for workers. These managers provide:  Basic supervision;  Motivation;  Career planning;  Performance feedback; and  Staff supervision. F.Shaistha COL/A-061864 Batch-084 50 | P a g e HND in computing supplies data to the domino’s ledger system, which is liable for managing records of the firm’s income and costs and for out coming reports like income statements and balance sheets.) DSS role in the senior middle-level process Junior managers A (MIS) is a centralized process that gives past, present, and projected data on internal operations also as external intelligence to support deciding. According to the increased advancement in technology, many organizations and businesses are using MIS to manage themselves efficiently and effectively. Ex: Decision support systems (DSS) are bilateral software-based systems bound to help managers in decision-making by accessing large volumes of knowledge generated from various related information systems involved in organizational business processes, like office automation systems, transaction processing systems, etc. DSS utilize the finalized data, exceptions, structures, and features utilizing the analytical models. Programmed and Non-programmed Decisions There are two sorts of decisions - programmed and non-programmed decisions. Finalizes decisions are primary automated processes, general routine work, where − • These decisions are taken several times. • These decisions follow some guidelines or rules. For example, selecting a reorder level for inventories may be a programmed decision. On- finalizes decisions explore in unusual and no-determined situations, so – • It would be a replacement decision. • There won't be any rules to follow. • These decisions are made to support the available information. • These decisions are supported the manger's discretion, instinct, perception, and judgment. For example, investing during a new technology may be a non-programmed decision. Decision support systems generally involve non-programmed decisions. Therefore, there'll be no exact report, content, or format for these systems. Reports are generated on the fly. F.Shaistha COL/A-061864 Batch-084 51 | P a g e HND in computing Attributes of a DSS  Flexibility and adaptability  High level of bilaterally  Utilization  Efficiency and effectiveness  Complete control by decision-makers  Ease of development  Extendibility  Support for modeling and analysis  Support for data access  Standalone, integrated, and Web-based Figure 19 DSS process of dominos Figure 20staergic, tactical and operational management F.Shaistha COL/A-061864 Batch-084 52 | P a g e HND in computing Characteristics of a DSS  Aid for decision-makers in semi-structured and unstructured problems.  Aid for managers at various managerial levels, starting from the highest executive to line managers.  Aid for people and groups. Low featured issues often expect the involvement of several individuals from distinguished departments and organization level.  Aid for interdependent or sequential decisions.  Aid for intelligence, design, choice, and implementation.  Aid for a spread of decision processes and designs.  DSSs are adaptive over time. Benefits of DSS  Improves efficiency and speed of decision-making activities.  Develops the competitiveness, and tenability of futuristic decision-making of the organization.  Facilitates interpersonal communication.  Encourages learning or training.  Since it's mostly utilized in non-programmed decisions, it reveals new approaches and sets up new evidence for an unusual decision.  It helps automate managerial processes. Components of a DSS Following are the components of the choice network −  Database Management System; − to unravel a drag the required data may come from an internal or external database. In a corporation, internal data are generated by a system like TPS and MIS. External data come from a spread of sources like newspapers, online data services, databases (financial, marketing, human resources).  Model Management System − It stores and accesses models that managers use to form decisions. Such models are used for designing a manufacturing facility, analyzing the financial health of a corporation, forecasting demand of a product or service, etc.  Assist Tools − this like online help; pulls down menus, user interfaces, graphical analysis, error correction mechanism, facilitates the user interactions with the system. Figure 21 decision making process F.Shaistha COL/A-061864 Batch-084 55 | P a g e HND in computing one among the Dominos developed strategies is to open 50 stores within the first 2 years in France, Belgium and therefore the Netherlands with an estimated turnover of 100 million Euros a year and ultimately total of 200 pizza stores across these three countries within the following 3 years with a market share of 30% which can make Dominos favorite pizza company in Europe within a period of 5 years. A good strategic plan determines where a corporation is heading and whether it's within the right direction. It gives a sign of a corporation fulfilling its vision within the determined period of time which will have a positive impact on its stake holders which may again end in a far better stake holder faith in organization’s growth and position within the market.  Operational Reports At the top of every day, business intelligence features like these can provide your organization’s executives with an in depth summary of the daily events, giving them the knowledge they have to form critical decisions. Dominos operational report An organization’s strategic planning comprises and considers various factors affecting the method of strategy planning, development, execution and evaluation. Dominos entering Europe market and therefore the company vision is to become favorite pizza company in Australasia and Europe within the next 5 years. So as to fulfil their vision, Dominos must prepare a strategic plan considering following factors that determines the effectiveness and success of their strategy. https://www.selecthub.com/business-intelligence/critical-business-intelligence-features/ F.Shaistha COL/A-061864 Batch-084 56 | P a g e HND in computing D2 Compare and contrast a range of information systems and technologies that can be used to support organizations at operational, tactical and strategic levels. Tactical level BI application Tactical Pad may be a sports software for tactical analysis, draw exercises and drills, plan training sessions, performance and opponents analysis. It’s an intelligent and powerful tool to draw formations, animations, see them in 3D, edit videos (Windows only) and export all the content created to videos and pictures. Of these features are accessible employing a user-friendly graphical interface, easy to find out, practical and efficient. Strategy level BI application Envisio Figure 22 Envisio Envisio has been designed for strategy management in education and governmental organisation. However, if you're employed in either of these sectors, you will find Envisio to be a robust strategy management platform. Because it uses a framework familiar to public sector organizations, it builds upon the processes governments are likely to use, with an easy-to-use interface offering complete transparency. Managers are ready to view planned progress, measure performance outcomes, review comments, and generate reports to boards or other bodies to demonstrate their progress. On Strategy Figure 23 on strategy F.Shaistha COL/A-061864 Batch-084 57 | P a g e HND in computing On Strategy is not just a software platform; the corporate is additionally a team of advisors which will assist you implement your strategy by building a custom platform consistent with your business's specific needs. You'll work alongside a fanatical strategist to offer your business the simplest chance of success in executing the strategy within a specified timeframe, too. The software covers the whole end-to-end strategic process, from building a company plan, directing tasks to specific departments, executing the strategy, transparently reporting progress across the whole organisation, and in fact the power to trace performance from one dashboard. SAP Strategy Management Figure 24 SAP Strategy Management From one among the foremost well-known business management companies, SAP's contribution to the strategic management sector takes an operational approach to strategic management, combining planning, benchmarking, strategic management, performance score-carding and collaboration tools in one easy-to-use product. You can track your performance against competitors, and therefore the board can easily see whether you're hitting KPIs with scorecards that present the knowledge during a clear and concise way. SAP's Strategy Management tool encourages collaboration, with the power to feature comments associated with KPIs, objectives and initiatives, so everyone can have input within the business strategy. One of our favorite features is that the ability to ascertain the status of every strategy via status indicators that change consistent with how well you're doing. Operational level BI application Electronic Document Management System To effectively sort out, locate and retrieve documents by converting from paper documents to our Electronic Document Management System. Transform the way your business shares and accesses information. An e-document management system allows for simultaneous access to documents 24/7 throughout a corporation, while also providing centralized electronic storage and backup for critical documents to help with business continuity F.Shaistha COL/A-061864 Batch-084 60 | P a g e HND in computing  Model Visualization The model visualization technique is employed to rework the discovered facts into histograms, plots, charts, and other visuals that aid in the proper interpretation of the insights. BI techniques BI tools are all about helping you better understand trends and derive insights from data so as to form strategic and tactical business decisions. Here’s a rundown of a couple of popular business intelligence tools companies leverage to derive insights. Sisense If you’re not tech-savvy, the Sisense BI tool might be an excellent option. it's incredibly user friendly and allows everyone within a corporation to manage, analyze and visualize complex datasets without involving the IT department. This tool allows you to gather data from various sources, including Google Analytics and AdWords. Since this tool uses in-chip technology, the processing is quicker compared to other BI tools. SAP Business Intelligence Support with an array of advanced analytics solutions including machine learning, BI predictive analytics, and planning and analysis. These enterprise-level applications for client/server systems offer data visualization and analytics applications, reporting and analysis, mobile analytics and office integration. SAP may be a robust solution intended for all roles (management, end uses and IT) and offers plenty of functionalities during a single platform. Dundas BI Dundas BI may be a browser-based BI tool that permits users to attach to multiple data sources in real-time. It provides great visualizations in tables, graphs, and charts that would be customized and viewed from mobile devices and desktops. Users can easily build reports and extract certain performance metrics for purposes of the study. Dundas offers support to all or any company types and across different industries. F.Shaistha COL/A-061864 Batch-084 61 | P a g e HND in computing To get the most out of business intelligence tools and solutions, these are best practices to follow.  Select BI Tools That Align together with your Business Needs It is essential that you simply understand all the requirements of a business so as to properly implement a BI system. This understanding has two perspectives – both IT departments and end- users have critical needs, and that they are often different. to realize a critical understanding of business intelligence requirements, the organization should analyze the various needs of all its constituents.  Ensure Data Quality A BI determine will only succeed if it integrates high-quality data. Poor data often leads to poor decisions, so data quality is paramount.  Choose Tools That Provide an honest User Experience Good user experience can promote user adoption, which successively allows organizations to get greater value from their BI programs and tools. A seamless user experience, including a user- friendly, intuitive interface, is crucial for user adoption. The sheer volume of knowledge and sort of BI techniques can easily get overwhelming for companies. While it often is sensible to enlist the assistance of a knowledge scientist or an analytics expert to assist you to decide on the proper methods and solutions, implementing user-friendly solutions that meet the requirements of each department is that the best thanks to maximizing your ROI. Conclusions: BI consumers seem to think their needs are generally basic, but there also seems to be a scarcity of awareness of more advanced features and therefore the benefits they might offer them. This is often apparent within the trend towards prioritizing familiarity. When choosing from the various sorts of business intelligence software, buyers tend to gravitate to features they know, hoping to streamline the decision- making process without adding too many layers of complexity. This signifies a requirement among buyers for more in-depth exploration of feature options. F.Shaistha COL/A-061864 Batch-084 62 | P a g e HND in computing 3.1. P4 Design a simple business intelligence tool/application with user M3 friendly and functional interfaces that can perform a specific task to support problem solving or decision making at an advanced level the selected organization. 3.2. D3 Provide a critical review of the design in terms of how it meets a specific user or business requirement and identify what customization has been integrated into the design. Here set of application created to domino’s pizza staffs and customers. This is really useful to entire department of dominos staffs, such as HR, sales, marketing, I.T and customers to communicate each other. Mostly this BI used for decision making of entire organization and count the business strategy level, growth of business, competition with each organization, employer motivation and customer management. So, let’s have a watch upon this apps how it work with each staffs and customers. BI interface 1 This interface use to setup account for ordinary staffs of organization. (Sales, food preparation department staff, delivery boys, call attendants, cleaning department and servants) F.Shaistha COL/A-061864 Batch-084 65 | P a g e HND in computing BI interface 6 This used to find customer needs and feedbacks.  Their expectation  Taste they prefer  Service of organization  Updating parts These issues will be comminuted by HR for further development. These are the interfaces I have used to problem solve and keep communication between each department and customer with user friendly thoughts. F.Shaistha COL/A-061864 Batch-084 66 | P a g e HND in computing Task 4 4.1. Discuss the importance and the impact of business intelligence tools and technologies that can be used by the organization for effective decision making. (P5 Discuss how business intelligence tools can contribute to effective decision-making.) There are many reasons why organizations adopt business intelligence and analytics tools, especially in the dominos food industry and lots of ways these solutions are put to figure to profit the organization. All projects, however, have the common goal to use business intelligence software to show data into insights and action. As the primary competitive advantage business intelligence should deliver a rise within the understanding of the forces shaping markets and businesses, and help companies to act thereon knowledge. Ultimately, the hope is to be ready to outsmart and out-deliver competitors, while proactively addressing customer needs. Respondents got an inventory of a number of the potential importance & impact of business intelligence and were asked to point to what level they had made decision making with BI:  Faster reporting, analysis or planning  More accurate reporting, analysis or planning  Better business decisions  Improved data quality  Improved employee satisfaction  Improved operational efficiency  Improved customer satisfaction  Increased competitive advantage  Reduced costs  Increased revenues  Saved headcount Figure 29 BI tools of frequency F.Shaistha COL/A-061864 Batch-084 67 | P a g e HND in computing The chart ranks the specified benefits from BI tools so as of frequency. Above all else, BI and IT managers see their tools and platforms as a way to deliver faster and more accurate information to decision-makers. Faster and more accurate reporting, analysis or planning; better business decisions; improved employee satisfaction and improved data quality top the list. Advantages achieved least frequently include cutting edge of costs, increasing revenues and reducing IT headcount. With growing efforts to monetize data by improving commercial offerings, we'd see the “increased revenues” outcome rising in frequency within the future. The impact of bi tools Among the foremost difficult challenges companies face are slow decision-making processes. They’ll become even more daunting as they proportion and expand as teams pursue new strategic goals and navigate new communication challenges. Combined with siloed data and limited access to information, these suboptimal processes may discourage employees and reduce their productivity which in fact can hurt your company’s bottom line. In order to encourage your teams to figure together and sustain your competitive edge, introducing Business Intelligence dashboards can empower your teams to be decisive and introduce long-lasting cultural improvements to the way your organization works. Timely Access to Information Among the various benefits of Business Intelligence dashboards are the fast and straightforward access to information that impacts your employees’ efficiency. Rather than dalliance to trace down — or worse, speculate on — key data, workers receive performance metrics data whenever necessary. Super modified business dashboards display updates for reports which save precious time and resources. Accordingly, to result, decision-making time goes down and morale and eventually go up. Figure 30 timely access information F.Shaistha COL/A-061864 Batch-084 70 | P a g e HND in computing 4.2. (P6 Describe the legal/ regulatory issues involved in the secure exploitation of business intelligence tools in an organization.) What are the legal issues you can identify in the system designed by you. Law firms face similar pressures from their customers, expecting greater innovation and flexibility in business procedure. Conventional hourly billing structures are altering in response to demands for expended transparency of legal costs, and negotiated fixed, flat or task-based fees. The consequences for the firm is to manage the mix of resources—from partners and associates to paralegals and litigation support staff—and capture activity and cost data effectively so that it can be analyzed to track performance to KPIs (key performance indicators) and to support decisions on staffing, budgeting, service offerings and pricing. Most resistants’ report that data is in categorized silos. Different systems hold financial information, budgets, case acknowledgement, and e-discovery project management activity. This hampers the ability to provide meaningful real-time information to lawyers and project managers. In fact, 63% of law resistant’s giving feedback to the 451 survey said that reports on e-discovery KPIs are created manually by analysts, who gather raw data from various silo systems and assemble it in a spreadsheet—a cumbersome and high cost use of sources. Fewer supporters record using manual processes to report on e-discovery, likely because they are relying on outside counsel to provide that data. These resources for increased innovation and data-driven operations, the growth in adoption of BI solutions in legal management is quick process. BI puts Actionable Information in the Right Hands A dashboard supports insight into data that's not readily available in an easily consumable structure by collecting databases, framing data points and summarizing an array of records to get detailed reports. For instance, a pricing calculator focused on spending offers quite raw financial figures. A chart tracking the quantity of your time users spend on each matter can reveal staffing or training gaps during a single glance. Consolidating a huge amount of knowledge into a consumable metric, graphic or indicator is vital to raising user satisfaction levels, both in law firms and company legal teams who are liable for decisions on case strategy, staffing, workflows, and budgets. Data and Dashboard Best Practices A proper dashboard assignation expects careful discussion and planning with the participation of groups through the organization who will use the dashboard. Focus these early discussions on the present reports and knowledge they need now, the business purpose of every, and respective strengths and weaknesses. Smart business consumers should also participate in the development, testing, deployment and training phases of the project. Shamir Colhoff, CTO at e-discovery provider FRONTEO has managed a variety of e-discovery dashboard implementation projects. He offers the following pointers for success: F.Shaistha COL/A-061864 Batch-084 71 | P a g e HND in computing  Centralize data with one discovery provider to optimize utilization. Those employing a sort of vendors receive random reports and erratic tracking, instead of seamless support.  Customize your data with a dashboard designed specifically to deal with the inquiries to which you would like answers. An inclusive dataset behind the dashboard will leave the addition or changes to the display as needs change.  Translate your data so it's portable, downloadable and even mobile. In case, few end-users will consume the technology directly, every member of the legal team will want to review summaries of its contents in PDF or Excel, also as on a good sort of device.  Interact together with your data by manipulating its contents for planning and budgeting.  Integrate your data by importing information from different systems within your organization. With files typically stored during a myriad of systems, it's imperative to integrate and access them on a universal scale. The Business Benefits of BI Dashboards in a Litigation Practice The first movers of e-discovery dashboards show improvements in workflow efficiency and cutting edge of cost, in addition, faster, better data for clients and for firm management, and direct savings as a result of monitoring software license management. A country firm assigned an e-discovery dashboard and located that the new system delivers data in an easily useable form, raising the understanding of litigation and e-discovery operations on the part of partners and practice managers, and allowing them to form informed decisions on staffing, forecasting, budgeting, and case strategy assessments – enhancing the worth proposition to their corporate counsel clients. As another bonus, law firms often find that metrics on data volumes in collected databases help them deliver valuable guidance to clients within the areas of data governance, data retention, and litigation readiness. System legal issues  Not factoring in security or legal requirements. Don't make the error of forgetting about data governance [when selecting your business intelligence solution. conveying all the data to all or any the people and just letting them explore is unwise. to guard the corporation and your customers, confirm your new BI system works in accordance together with your company's data security policies and legal obligations.  Struck by features and forgetting about law systems and integration. Most companies evaluate BI [solutions] in terms of the features available within the tool, like reporting and querying, dashboards, exploration and discovery, OLAP and analyses, data visualization, predictive analytics and performance management KPIs (e.g., balanced scorecards). Yet they forget one vital feature: integration. Various materials integrated with Excel, but as far as do so with Outlook, merging with BI objects in other applications and integration with thin and thick clients, including with custom mobile devices. F.Shaistha COL/A-061864 Batch-084 72 | P a g e HND in computing They also ditch integration capability with enterprise applications (such as ERP), cloud applications (Salesforce.com) or contextual services (MDM, DQ or external services like D&B), the point: While features are important, it's also important to form sure the BI solution you select integrates well together with your other business systems.  Not choosing an answer which will scale and adapt. One among the most important mistakes you'll make is selecting an answer that's not agile, at fast-moving, cutting-edge companies, self-service analytics are getting the norm, the monolithic infrastructure stack is crumbling in favor of solutions which will work with new data sources, and adaptability and usefulness from dashboards are key. You also want to form sure the business intelligence solution you select can grow, or adapt, to your business needs, so you are doing not need to search for a replacement BI solution directly.  Not factoring within the mobile workforce. Many companies forget to think about mobility [when selecting a BI solution], in some cases, an easy KPI displayed on a smartphone is as useful as all the paper-based reports within the world.  Not leveraging intelligence (collected data) and reporting. Some companies collect valuable information from their BI software, on the other hand, don't share it, analyze it or act thereon and that is an enormous mistake, it is vital to think outside the box when assessing what to try to with BI. By leveraging the knowledge gathered and applying it to their own business models, companies can avert risk and make informed decisions to drive their business forward. BI software is often wont to report on many various data points, identify risks and opportunities and forecast trends. still, several organizations become self-satisfied with a pre-defined set of reports and do not take under consideration the changing business environment, Instead, companies should maximize the reporting capabilities of their BI software, in order that they are]better ready to predict and leave problems and identify risks. https://www.cio.com/article/2464167/9-common-bi-software-mistakes-and-how-to-avoid- them.html F.Shaistha COL/A-061864 Batch-084 75 | P a g e HND in computing scientist is going to be performed by a tool, providing business users with access to high-quality insights and a far better understanding of their information, even without a robust IT background. 4) Collaborative Business Intelligence Today, managers and workers got to interact differently as they face an always-more competitive environment. More and more, we see a replacement quite business intelligence rising: the collaborative BI. It’s a mixture of collaboration tools, including social media and other 2.0 technologies, with online BI tools. This is often developed during a context of enhanced collaboration addressing the new challenges the fast-track business provides, where more analyses are done and reports edited. When talking about collaborative BI, the term “self-service BI” quickly pops up within the sense that those self-service tools don't require an IT team to access, interpret and understand all the info. 5) Data-driven Culture We have mentioned the importance of data-driven deciding in businesses, but next year, creating a data-driven culture within the whole organization are going to be one among the highest priorities for BI professionals and business managers – one among the trends in data analytics which will certainly be most discussed. Making a choice without counting on data could lead on to potential damages which will be hard to get over, but implementing the info culture across departments can convince be beneficial across the board: the mentality of employees will change, data are going to be stored on the cloud where is definitely accessible, accurate market segmentation will become a typical, and therefore the costs will significantly decrease. 6) Augmented Analytics We’re continuing our list of trends in business analytics with the augmented properties that have entered the analytics world in recent years and next year are going to be even more focused on changes in analytics. Connected with our trend in creating a data-driven culture to be ready to make better decisions, augmented analytics is, consistent with Gartner, on place no.1 for data analytics trends in 2020. Automating findings and optimizing decision-making will definitely impact businesses of all sizes. The central notion of augmented analytics is that uses machine learning automation and AI techniques to “augment human intelligence and contextual awareness.” It drives less biased decisions and more awareness across the business and it'll cause a replacement wave of analytics disruption in 2020. That doesn’t mean that the talents of a knowledge scientist or advanced analytical capabilities will completely vanish. They’re going to be augmented to the purpose that analytics might be employed by everyone during a company without the necessity to review complex mathematics or computing but utilizing them with the assistance of recent software. it'll bring the likelihood that even average business users are going to be ready to build analytics models and cash in of complex formulas during a more simple and approachable way. https://www.datapine.com/blog/business-intelligence-trends/ F.Shaistha COL/A-061864 Batch-084 76 | P a g e HND in computing 4.4. (D4 Evaluate how organizations could use business intelligence to extend their target audience and make them more competitive within the market, taking security legislation into consideration) Here is the business intelligence usage which will be employed by companies, in regard to deploying Business Intelligence, within the absolute best manner: • Customized Strategizing BI tools help a corporation aggregate data from multiple sources besides identifying the various strategies that might be relevant to every location. Moreover, BI tools are powerful enough to match and even benchmark the prevailing and upcoming performances of every strategy concerning an equivalent location. Therefore, Business Intelligence clubbed with predictive analytics makes sure that the simplest location are often selected by the concerned firm, on the idea of the strategy it must deploy. In this manner, the resources are often selectively allocated and optimally used with minimal wastage. • Optimization of the prevailing Business Model Business Intelligence is one option that companies can use to focus on their marketing efforts within the absolute best manner. Firstly, BI makes selective data analysis easier, precisely for marketers that struggle in reference to gathering disparate information sets which too manually. BI tools help corral all of the various customer insights, including behavioral analysis and even the prevailing aspirations. All the procured data can then be paired together so as to optimize the business model on the idea of the prevailing audience. • Marketing Optimization This is the age of data-driven insights and deciding and so as to form profits organizations must abandoning of instincts and experiences besides relying solely on facts for getting the work done. BI tools are often extremely powerful and rewarding as they analyze each aspect of the involved physical assets, including pedestrian traffic and even sales for creating highly targeted marketing decisions. It also wouldn’t be wrong to infer that the inclusion of BI tools into the marketing mix also will improve the prevailing SMM and SEO strategy of the concerned marketing team. • Inventory Analysis This is where the role of Business Intelligence is pivotal because it allows organizations to streamline their supplies and storage essentials; thereby making inventory management easier than ever. Most significantly, it all starts by watching the history of consumption, the small print of which are fed into the prevailing BI platform. F.Shaistha COL/A-061864 Batch-084 77 | P a g e HND in computing This feature helps generate massive profits while minimizing wastage within the absolute best manner. Most significantly, the seamless implementation of BI also makes it possible for firms to accumulate the required overview regarding the host of operations. In this manner, all the choice-making constraints and bottlenecks are often eliminated. • Analysis of Customer Behavior Every business features a specific clientele as even the more generic ones target a couple of sections of the society. Therefore, so as to form it big within the competitive landscape, it's necessary to involve BI tools, in reference to customer behavior. BI is one quite extrapolated solution set that uses the AI and ML inputs to know the customer persona and even the customer base that’s loyal and rewarding in nature. There could be customers who are loyal but aren’t as productive as desired. • Inference Business Intelligence is not any way a standalone process and requires the right amalgamation of massive data with the prevailing organizational inputs. Moreover, the simplest usage of BI involves a correct understanding of the AI, Big Data, and Machine Learning systems. It goes without saying that during this keenly contested arena, it's necessary for organizations to leverage these strategies for focusing precisely on customer satisfaction and loyalty. There are 2 ways to reach your target audience through search engines. The first is targeted BI ads and the second is content marketing. Targeted program Ads One option is to run targeted program ads. You have already got the knowledge to try to do this if you’ve done research on your audience. An equivalent variable that you simply won’t to find your audience is often wont to reach your audience. Check out their demographics. Where are they located? What languages do they speak? Check out their interests. What do they like? What quite things do they search for? Apply these demographics and interests to your program ad campaigns and your website will show up in your target audience’s search results. Content Marketing Content marketing is the process of gaining brand awareness and conversions through the utilization of content. What’s the content? We’re talking about blog posts, infographics, videos and more. Create content that matches your target audience’s interests. Destination itineraries for travel lovers. Recipes for foodies. Toilet training advice for stay-at-home moms. Not only does the topic of the content matter, where you post your content matters too. Consider which medium goes to be better received by your audience. If you’re targeting people ages 18-24, a video might the higher F.Shaistha COL/A-061864 Batch-084 80 | P a g e HND in computing F.Shaistha COL/A-061864 Batch-084 81 | P a g e HND in computing F.Shaistha COL/A-061864 Batch-084 82 | P a g e HND in computing