Communication Terms and Definitions, Quizzes of Organization Behaviour

Download Communication Terms and Definitions and more Quizzes Organization Behaviour in PDF only on Docsity! TERM 1 Communication DEFINITION 1 Transfer and understanding of meaning transfer- message was received in form that can be interpreted by receiver understanding- not same as agreeing with TERM 2 Interpersonal Communication DEFINITION 2 Communication between 2 or more people TERM 3 Organizational Communication DEFINITION 3 All the patterns, networks, and systems of communication within an organization TERM 4 Functions of Communication DEFINITION 4 Control- individuals' behaviors in organization Motivation- clarify what's to be done and improvements Emotional Expression- social interaction Information- needed to make decisions and do work TERM 5 Communication Process DEFINITION 5 Seven elements involved in transfer of meaning from one person to another Noise- any disturbance that can interfere Message- purpose to be conveyed Encoding- converting message into symbols Channel- medium message travels along Decoding- re-translating sender's message TERM 6 Nonverbal Communication DEFINITION 6 Communication transmitted without words TERM 7 Body Language DEFINITION 7 Gestures, facial configurations, and other body movements that convey meaning TERM 8 Verbal Intonation DEFINITION 8 Emphasis given to words or phrases that conveys meaning not just what you say but how you say it TERM 9 Filtering DEFINITION 9 Deliberate manipulation of information to make it appear more favorable to the receiver hearing what you want to hear TERM 10 Information Overload DEFINITION 10 When information exceeds our processing capacity