Conversation Principles and Techniques: Terms and Definitions, Quizzes of Communication

Download Conversation Principles and Techniques: Terms and Definitions and more Quizzes Communication in PDF only on Docsity! TERM 1 the conversation process DEFINITION 1 1) opening2) feedforward3) business4) feedback5) closing TERM 2 opening DEFINITION 2 greeting TERM 3 verbal greetings DEFINITION 3 verbal salute, initiation of the topic TERM 4 feedforward DEFINITION 4 message before the main message. the functions include opening the channels of communication with a phatic message, preview future messageexample: ive got to tell you about jack TERM 5 business DEFINITION 5 substance and focus of the conversation TERM 6 feedback DEFINITION 6 reflect back on the conversation TERM 7 closing DEFINITION 7 the goodbye. signals intention to end access and suportiveness TERM 8 the principle of turn taking DEFINITION 8 both speaker and listener exchange cues for conversational turns; enable the speaker and listener to communicate about the communication in which they're currently engaged (metacommunication) TERM 9 turn-requesting cues DEFINITION 9 let the speaker know you would like to say something and take turn as a speaker TERM 10 turn-denying cues DEFINITION 10 indicate your reluctance to assume the role of the speaker