Download Motivation and Maslow's Hierarchy of Needs: An Overview of Key Concepts and Theories and more Quizzes Organization Behaviour in PDF only on Docsity! TERM 1 Motivation DEFINITION 1 processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal Intensity- how hard person tries Direction- effort channeled toward organization's direction Persistence- how long person can maintain effort TERM 2 Maslow's Hierarchy of Needs DEFINITION 2 Physiological Safety Social Esteem Self-Actualization As each need is satisfied, the next need becomes dominantNo research backing up! TERM 3 Lower-Order Needs DEFINITION 3 Needs that are satisfied externally Physiological Safety TERM 4 Self-Actualization DEFINITION 4 Drive to become what person is capable of becoming TERM 5 Higher-Order Needs DEFINITION 5 Needs that are satisfied internally Social Esteem Self-Actualization TERM 6 Theory X DEFINITION 6 Assumption that employees dislike work, are lazy, dislike responsibility, and must be coerced to perform negative thinking TERM 7 Theory Y DEFINITION 7 Assumption that employees like work, are creative, seek responsibility, and can exercise self-direction positive thinking Assumes higher-order needs dominate individuals TERM 8 Two-Factor Theory DEFINITION 8 Relates intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction can be satisfied & dissatisfied at the same time Hygiene- extrinsic, related to dissatisfaction--> ifadequate, will not be dissatisfied Motivators- intrinsic, related to satisfaction--> if given, can be satisfied but not dissatisfied TERM 9 McClelland's Theory of Needs DEFINITION 9 Three important needs that help explain motivation--> people have varying levels of each, hard to measure nAch- Need for Achievement: drive to excel, achieve in a relationship to a set of standards, strive to suceed nPow- Need for Power: need to make others behave in way in which would not have behaved otherwise nAff- Need forAffiliation: desire for friendly and close interpersonal relationships high nPow and low Naff needed for managerial success TERM 10 Self-Determination Theory DEFINITION 10 Concerned with beneficial effects of intrinsic motivation and the harmful effects of extrinsic motivation Cognitive Evaluation Theory- anything that makes a previously enjoyed (intrinsic) task feel more like an obligation (extrinsic) will undermine motivation Increase Extrinsic--> Decrease Intrinsic TERM 21 Distributive Justice DEFINITION 21 Perceived fairness of amount and allocation of rewards among individuals TERM 22 Organizational Justice DEFINITION 22 Overall perception of what is fair in the workplace TERM 23 Procedural Justice DEFINITION 23 Perceived fairness of process used to determine distribution of rewards Process Control- opportunity to present point of view about desired outcomes to decision maker Explanations- clear reasons management gives for outcome Important for manager to be consistent, unbiased, makes decisions based on accurate information, and is open to appeals TERM 24 Interactional Justice DEFINITION 24 Perceived degree to which an individual is treated with dignity, concern, and respect TERM 25 Vroom's Expectancy Theory DEFINITION 25 Strength of tendency to act in certain way depends on strength of expectation that act will be followed by given outcome and on attractiveness of outcome to individual Effort-Performance Relationship: expectancy of performance of success Performance-Reward Relationship: instrumentality of success in getting reward Rewards-Personal Goals Relationship: valuation of reward in eyes of employee
