Characteristics of Effective Teams: Definitions, Roles, and Stages of Team Development, Study notes of Communication

Download Characteristics of Effective Teams: Definitions, Roles, and Stages of Team Development and more Study notes Communication in PDF only on Docsity! 1 Characteristics of an Effective Team Jim Hughes, Lovelace Health System Agenda Team Simulation What is a Team? Characteristics of an Effective Team What is Team Building? Team Assessment Stages of Team Development 2 Activity: Team Simulation Activity: What is a Team? Please find a partner Take 3 minutes to discuss and come up with a definition of a Team Be prepared to share your responses with the group 5 Participation There is much discussion, and everyone is encouraged to participate. Everyone has a say in how things are done. Listening The members use effective listening techniques such as questioning, paraphrasing, and summarizing to get out ideas. 6 Civilized disagreement There is disagreement, but the team is comfortable with this and shows no signs of avoiding, smoothing over, or suppressing conflict. Consensus decisions For important decisions, the goal is substantial - but not necessarily unanimous - agreement through open discussion of everyone’s ideas. 7 Open communication Team members feel free to express their feelings on the tasks as well as on the group’s operation. There are few hidden agendas. Communication takes place outside of meetings. Clear roles and work There are clear expectations about the roles played by each team member. When action assignments are taken, clear assignments are made, accepted, and carried out. Work is fairly distributed among team members. 10 What is team building? If a team is a group of people working towards a common goal. Team Building is the process of enabling that group of people to reach their goal. What is team building? The major tasks involved in team building are: 1. To clarify the team goals 2. To identify those issues which inhibit the team from reaching their goals 3. To address those issues, remove the inhibitors and enable the goals to be achieved 11 Team Assessment Take a minute and think about the teams you lead or are involved with… Please complete the Team-Assessment Stages of Team Development Norming Tuckman’s Stages of development 12 Stage 1. Forming When teams first get together, members are generally cautious and uncertain about many things. People explore, dabble, try something. During the forming period everyone tries their best to look ahead and think about all the things that need to be done. Leader must set the focus. Stage 2. Storming Inevitably the process begins to heat up under the pressures of work and conflicting perspectives. People jockey for influence. Patient and impatient people clash. Trust is tested, and confusions around goals and roles begin to surface. If there are heavy deadlines, this stage can be quite tense.