Effective Business Communication: Developing Persuasive Messages and Writing Résumés, Quizzes of Linguistics

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TERM 1 COM 295 Entire Course With Final Guide DEFINITION 1 COM 295 Entire Course COM 295 Final Exam Guide (3 Sets) COM 295 Week 1 Mobile Technology Paper COM 295 Week 1 Communication Process Worksheet COM 295 Week 1 Communication Process COM 295 Week 1 Knowledge Check (2 Sets) COM 295 Week 2 Ethics in Business Communications COM 295 Week 2 Global Communications COM 295 Week 2 Knowledge Check (2 Sets) COM 295 Week 2 Assignment Collaboration Definitions Paper COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers) COM 295 Week 2 Ethics & Credibility in Business Communications COM 295 Week 3 Knowledge Check (2 Sets) COM 295 Week 3 New Hire Communication Com 295 Week 3 Technology and Communications COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers) COM 295 Week 4 Knowledge Check (2 Sets) COM 295 Week 4 Peer Review New Hire Communication COM 295 Week 4 Persuasive Messages COM 295 Week 4 Resume COM 295 Week 4 Career Connection Resume Building COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers) COM 295 Week 5 Persuasive Presentation COM 295 Week 5 Resume Review COM 295 Week 5 Career Connection Persuasive Presentation COM 295 Week 5 Career Connection Resume Review COM 295 Week 5 Assignment Designing Effective Presentations Part III (2 PPT) TERM 2 COM 295 Final NEW (3 Sets) DEFINITION 2 COM 295 Final NEW (3Sets) Score 25/30 1 The career summary section of a rsum should provide the candidate's ________. objective for the job search memberships, awards, certifications and licensure, and activities list of personal references major accomplishments, abilities, and attributes 2 Javier is an editorial manager at a publishing company. He wants to give one of his supervisors an "Employee of the Year" award. Which of the following supervisors should he choose if he is looking for an employee with a strong sense of caring? Jenny, who helps her employees develop the skills that will allow them to advance Jon, who sets short- and long-term deadlines for every project and meets them promptly Paul, who is the best copy editor and proofreader in the department Ayesha, who always takes on extra work to help the department meet its deadlines 3 Performing at the highest standards, not just for oneself, but for the team, for the supervisor, for the consumer, and for the company's shareholders, indicates a sense of _________. accountability individuality opportunity future-orientation 4 Your coworker LaRita has asked you to review her slide presentation. You notice that it is difficult to recognize and process the most important ideas and information. To help her fix this, what will you recommend that she change? She should limit her text to five words per line and three to four lines per slide. She should include a compelling image every few slides. She should choose dark backgrounds and text colors. She should use bold or italics to highlight key ideas. 5 Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought? Generate her own conclusions and recommendations Use the most current documentation guidelines Adopt a methodical approach to decision making Cite all her research sources 6 Your rsum should tell a story of: the value can provide to a company everything you have learned and done in your previous job how you plan to improve your areas of weakness your educational accomplishments 7 In order to focus your presentation on people, you should: make individuals and groups the subject of your sentences use a lot of "I" statements include as many photographs as possible in your slides avoid using presentation software or other technology 8 In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of competence? adopting the tone of mass advertising such as over-the-top appeals developing strong ideas in the interest of your audience focusing only on logical appeals using only emotional appeals in your persuasive messages 9 Rick is trying to schedule a video teleconference with colleagues at several locations. To do so, he needs to coordinate their schedules and also check to see if the company needs to invest in any additional resources to make it happen. By addressing coordination and resource issues, he is dealing with: constraint richness immediacy control 10 A mistake that many job applicants make while creating rsums is: trying to display everything they do well highlighting only a few of their abilities and attributes neglecting to include areas they need to improve on forgetting to include their hobbies and other interests 11 Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the cloud. What aspect of communications relates to the storage of messages? permanence planning coordination constraint 12 A colleague asks you for advice on how to understand the audience of his persuasive message. Which of the following pieces of advice will you offer? Wait until the message is perfected before choosing the right audience. Focus on their values and not their needs. Consider the psychological principles that impact people's decisions. Ask as few questions as possible to avoid annoying them. 13 Which of the following should contain all your research sources and should be provided at the end of your report? the executive summary citations the reference list table of contents 14 Which of the following is useful advice on conducting business across cultures with those who have limited English ability? Use slang and jargon instead of literal language as much as possible. Allow those with limited English ability enough time to process their thoughts into English. Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful. Determine a person's level of communication proficiency within the first few moments of your interactions with them. 15 _____ is the process of converting meaning into messages composed of words and nonverbal signals. Filtering Translating Encoding Decoding 16 Which of the following is a trait of individualists? They communicate directly to efficiently deal with work tasks and outcomes. They stay in TERM 3 COM 295 Week 1 Communication Process Worksheet NEW DEFINITION 3 COM 295 Week 1 Communication Pr cess Worksheet NEW Instructions Complete the Communication Process worksheet. Click the Assignment Files tab to submit your assignm nt. Communication Process Complete e following table. Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. Identify one personal r business communication scenario. Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in th box provided. TERM 4 COM 295 Week 1 Knowledge Check (2 Sets) DEFINITION 4 COM 295 Week 1 Knowledge Check Set 1 1. Which of the following terms best describes the process of sending and receiving verbal and nonverbal messages between two or more people? 2. _____ is the process of interpreting messages from others into meaning. 3. All outgoing messages are encoded and all incoming messages are decoded through: 4. _____ is the component of active listening in which nonverbal communication plays a vital role. 5. Reflecting is the component of active listening which entails: 6. Which of the following communication trends is considered a barrier to effective listening? 7. Which of the following statements about defensive comments is true? 8. Which of the following is characteristic of high cultural intelligence? 9. How do individualists differ from collectivists? 10.Which of the following is a feature of low performance societies? 11.The cultural dimension of assertiveness deals with: 12. Which of the following is characteristic of people from low humane orientation cultures? 13.In what way does caring help establish credibility in the business world? 14.A _____ takes a stakeholder view that includes all groups in society affected by a person's business. 15. People can demonstrate competence by: 16. Character can be defined as: 17. Tess is the general manager of Choc-a- block, an international sweet-manufacturing company. She wishes to give one of her managers the "Employee of the Year" award, and one of her teams the "Stars of the Year" award. Which of the following teams should she choose for the "Stars of the Year" award if she is looking for one that operates in a high-trust environment? Set 2 1. As part of an effort to hire younger workers, a multinational organization assures applicants that they will get to visit its offices in other countries and work with the employees there. However, only two out of every nine workers actually get selected for such projects. What moral dilemma best fits this scenario? 2. Hesters organization has put her in charge of setting up their first office in a different country. She hires a construction firm to oversee the building operations. A project manager at the firm tells her that the building work is almost complete, but when Hester goes in person a week later she finds that work hasnt even begun. What moral dilemma best describes this situation? 3. Which of the following could lead to an ethical dilemma as a result of a cosmetic half-truth? 4. Dave is a member of the talent acquisition team at a TERM 5 COM 295 Week 1 Mobile Technology Paper DEFINITION 5 COM 295 Week 1 Mobile Technology Paper Write a 350 o 700-word response to the questions below Discuss how m bile technology is changing the pr ctice of business commun cation. Define ethical communication. Explain how the widespread use of social media has increased the atten ion giv n t the i sue of transparency. Give an exampl of how mobi e co nication can be used to in a business setting. TERM 6 COM 295 Week 2 Assignment Collaboration Definitions Paper DEFINITION 6 COM 295 Week 2 Assignment Collaboration Definitions Paper COM 295 Week 2 Assignment Collaboration Definitions Paper TERM 7 COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers) DEFINITION 7 COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers) Think back over conversations you have had with friends, family members, co-workers, or classmates. Select a conversation in which the other person wanted to talk about something that was troubling him or her. As you replay this conversation in your mind, think about how well you did in terms of empathic listening. Develop a 1,050-word analysis including: Explain whether you found yourself being critical when the person really just needed someone to listen. Identify whether you let the person know, by your words or actions, you cared about his or her dilemma, even if you were not able to help in any other way. Analyze your listening performance. Note: Be sure not to disclose any private information; you can change the names of the people involved or the circumstances as needed to maintain privacy. Format the assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. TERM 8 COM 295 Week 2 Ethics & Credibility in Business Communications NEW DEFINITION 8 COM 295 Week 2 Ethics & Credibility in Business Communications NEW Instructions Write a 350- to 700-word paper (not including title and reference page) on the event you have chosen in the Learning Team Collaboration Activity according to the following criteria: Explain the situation of the event. Describe the companys ethical obligation in their communications to the public. Answer the following questions: Did you find any evidence of communications to the general public? How effective was the communication in terms of establishing credibility? If not, what approach would you suggest the company take to communicate to the public to gain credibility? Cite and reference at least two sources. Format your paper consistent with APA guidelines. Use one of the templates for APA papers provided in the Center for Writing Excellence. Click the Assignment Files tab to submit your assignment. TERM 9 COM 295 Week 2 Ethics in Business Communications DEFINITION 9 COM 295 Week 2 Ethics in Business Communications Based on your Week 2 collaborative learning team discussion: Compose a 350-word individual summary of your team's discussion. Click the Assignment Files tab to submit your assignment. TERM 10 COM 295 Week 2 Global Communications Worksheet DEFINITION 10 COM 295 Week 2 Global Communications Worksheet Your supervisor wants to send a brief e-mail message, welcoming employees recently transferred to your department from different regions across the company, which are Brazil, Russia, India, and China. Create a clear and concise welcome message that would be appropriate for these groups of employees. Research the communication style of each of the following countries: Brazil Russia India China Transcribe the following welcome message for the employees from each country: I wanted to welcome you ASAP to our little family here in the States. Its high time we shook hands in person and not just across the sea. Im pleased as punch about getting to know you all, and I for one will do my level best to sell you on America. Complete the table below with your transcribed welcome messages. Also indicate whether each of the countries are more individualistic or relationship focused, and whether they are direct or indirect in their communication.