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Download CPPB Exam-with 100% verified solutions 2024-2025-tutor verified.docx and more Exams Advanced Education in PDF only on Docsity! CPPB Exam-with 100% verified solutions 2024-2025- tutor verified 436Q&A Procurement Technology Helps accelerate business improvements Results Oriented Budgeting Attempts to link a resource allocation to performance criteria Budget Cycle 1. Planning 2. Formalization 3. implementation 4. evaluation Procurement Cards payment method whereby internal customers are empowered to deal directly with suppliers using a credit card Four principles of negotiation 1. separate people from the problem 2. create a variety of options before deciding which to pursue 3. focus on interests, not positions 4. use objective criteria people elements to negotiation differences of perception, emotions, communications differences of perception it is crucial for both sides to understand the other's viewpoint emotions negotiation can be a frustrating process communications negotiators may not be speaking to each other, but may simply be grandstanding for their respective constituencies establish a BATNA The Best Alternative To a Negotiated Agreement stonewalling this occurs when one side has no intention of reaching an agreement unless there is an irresistible offer. good samaritan the other side is using this technique when it acts as if it is doing you a favor or making a great sacrifice with its offer in order to put you off guard and persuade you to accept it opposition negotiation tactics stonewalling, good samaritan, take it or leave it, splitting the difference, nickel and dime, good/bad cop, pity me, piece-by-piece, total package, refusal to negotiate, status, escalating demands, divide and conquer, defense, win/win take it or leave it when the other side has made its final offer and says it will no longer negotiate splitting the difference gathering information ask for information from the other party to clarify their position making the cake bigger offer alternatives that may be agreeable to the other party, without changing the terms four activities of a price analysis 1. review the competitive prices offered 2. compare with catalog or published price data 3. compare with historical prices 4. obtain data from other jurisdictions that have procured the same product or service Conflict resolution mediation, arbitration, litigation mediation a voluntary, flexible technique used to resolve disputes arbitration a process by which a dispute between parties is presented to one or more disinterested parties for a decision whose decision the contending parties agree to accept with no further appear process. litigation a process by which one party to a contract brings suit against the other party in a court of law general conflict resolution skills communication, listening, summarize, clarify, good speaking skills, communication side-trackers, win-win options, brainstorming, find a fair solution communication conflicts are often caused by problems in communication listening it is important to listen carefully summarize when a person is finished expressing a thought, summarize the facts and emotions behind what they have said so that they know you have understood what they've said and how they are feeling. clarify ask questions to clarify or make clearer different parts of the problem to make sure that you fully understand the other person's perspective good speaking skills send a clear message, with a specific purpose and with respect to the listener communication side-trackers don't interrupt, criticize, laugh at the other person, offer advice or bring up your own experiences or change the subject win-win options an idea or suggestion in which both sides can benefit is called a win-win option brainstorming the first step in problem solving is to come up with as many ideas as possible find a fair solution then go through the ideas using fair criteria to see which idea might be best basic steps to conflict resolution 1. personal preparation 2. obtain agreements 3. state your initial positions/issues all processes, people and resources should be aligned to business goals Process first improvement focuses on incorporating cost effective and goal oriented processes non-value added activities generate zero or negative return on investment value added activities increase the value of output Customer focus align processes to achieve higher customer satisfaction benchmark regularly continually and frequently determine if the costs of performing business process outweigh the benefits establish who owns the process personal responsibility build central points into process points where customers decide if the process is meeting current benchmarks Standardize similar processes saves time and money make change now change process should be done immediately use right measures use measurements to improve process process improvement programs benchmarking, customer surveys benchmarking measuring a process service or product against the characteristics of the recognized leaders in the given area of review economy and efficiency audits examine a governmental unit's managerial and administrative priorities for economy and cost efficiency customer surveys measure client satisfaction by rating the procurement staff performance over the stated period program audits or evaluations monitor results to determine the extent to which a governmental unit has achieved program objectives standard result of a particular standardization effort approved by the recognized authority performance audits reviews all governmental operations and includes all of the other types of audits standardization adoption of a single product or group of products to be used by different organizations or all parts of one organization supplier manuals provide formal and extensive information for suppliers seeking to do business with the organization electronic commerce goal attainment, financial control, managerial accountability express authority explicitly given in direct language rational budget decision model inter sector efficiency, inter program efficiency, intra program efficiency inter sector efficiency determines whether or not the cost of a government activity yields more benefits to society than if it remained in the private sector financial and compliance audits performed by accounting firms to determine whether transactions are recorded and verify accuracy inter program efficiency judges competing programs and allocates resources to the program that provides the greatest benefits intra program efficiency determine within each program if resources should be combined to maximize the net benefits from any given expenditure increment performance budgets relate expenditures to workloads line item budgets fixed budgets with monies appropriated for a particular period, usually one year other types of budgets performance budgets, program budgets, zero based budgets, results oriented budgeting implied authority determined by inferences and reasonable deductions arising out of the conduct of the principal toward the agent apparent authority principal allows or permits a person to function in a capacity that creates the illusion the person is an authorized agent how are policies and procedures maintained? policy manuals, procedure manuals, supplier manuals program budgets long range with multiyear plans prepared along with budget requests policy manuals centrally written and used to guide behavior toward specific organizational objectives higher level management reports issued to senior management and other key personnel electronic procurement conducting all or some of the procurement function over the internet simplification program screening the agency's inventory in order to determine which items should be consolidated, updated, or disposed zero based budgets relate expenditures and revenue to workloads and organize budget presentations according to "decision packets" of cost centers where alternative levels of service delivery can be specified joint use agreements agreements between various government agencies that may involve the shared use of public property supplier analysis evaluates potential new sources along with current providers value analysis organized effort directed at analyzing the functions of a product or service service function one in which a designated unit relieves the rest of an organization from performing a function that is common to all units in that organization staff function to advise and assist affected groups within the organization without the connotation of authority line functions includes inventory management, warehouse, shipping and receiving considerations for keeping inventory lead time, recovery, stockless purchasing, just-in-time lead time period from date of ordering to date of delivery recovery ability of procurement to obtain urgently required materials and services from a supplier at premium cost stockless purchasing organization has no responsibility for inventory of the goods being purchased just-in-time delivery was developed in order to reduce inventory and warehouse management problems statutory laws constitutions, statutes, ordinances, and charters passed by governments administrative laws written rules and regulations and entity policy common law based on customs and traditions and codified through the legal system laws of agency someone who acts on behalf of a principle specification precise description of the physical or functional characteristics of a product or service requirements analysis value analysis applied to the writing of specifications to eliminate products or services that are not cost effective design specification establishes the characteristics an item must possess including details of how its manufactured performance specifications description of a product or service that provides a general functional recital of performance characteristics confirmation specification incorporates, to the degree necessary, attributes of both design and performance specifications qualified products list list of items that have been examined and have satisfied all applicable qualification requirements proposal risk describes the item of service purchased through legal documents and scopes surety and liability risk protects financial and legal interests of the agency contractual risk establishes change procedures schedule risk ensures timely delivery performance risk defines conditions under which acceptance will occur and what inspection is required definite specific requirement quantity and delivery date have been established requirements delivery contract when the public agency agrees to purchase all requirements for a certain period of time from the contractor bid bond bidder will accept contract as bid or else the surety will pay a specific amount fidelity bond insurance against losses due to dishonesty of an employee payment bond guarantees subcontracts will be paid for labor and materials expended on contract performance or completion bond protects public entity from loss due to the inability of the bidder to complete contract competitive negotiation method for obtaining goods, services and construction for public use in which may be conducted identification action of the public agency in recognizing the availability of products or services within marketplace investigate collecting and analyzing information related to a specific commodity or service market surveillance high level review of the industry examines all of the activities of the market market research process market surveillance, investigation, identification, procurement of the producer, or product market research collecting and analyzing information about capabilities within the market to satisfy agency needs lease-purchase decision based on the results of a cost/benefit analyses of the costs to own costs to lease, and the advantages and disadvantages disadvantages of leasing cost and control types of training initial, horizontal, vertical, remedial, retraining initial training provided to new employees to expose them to the body of knowledge to master position cross-functional team represent a variety of functions and levels in the organization but share a clear purpose and their combined efforts are needed to achieve that purpose self-directed teams responsible for carrying out an entire process all the way to the customer functional teams follow traditional models characterized by a manager and subordinates types of teams functional teams, self-directed teams, cross-functional teams adjourning when goals have been accomplished performing team reaches maturity to accomplish the goal and ability to cope with conflicts or problems norming group interaction changes as members agree on a common goal, assign individual tasks and roles storming members are comfortable with one another and have assessed everyone's strengths and weaknesses forming team comes together and members get acquainted phases of a team forming, storming, norming, performing, adjourning team roles leader, team facilitator, team recorder, time keeper training may also be provided to suppliers about policies and procedures websites increasingly used communication channel trade shows/expos brings clientele and suppliers together in a non-competitive atmosphere loyalty demands that the procurement staff first be faithful and dedicated to the entity and remain free from any conflict of interest honesty demands that procurement professionals must tell the truth in all of their dealings, both with contractors and public impartiality demands that procurement professionals treat all suppliers and contractors equally without discrimination codes of ethics impartiality, honesty, loyalty can be used during the supplier evaluation phase of an RFP for evaluating software to determine if the proposed software meets specifications tests can be performed on samples after the contract award, but before production begins inspection another technique used to ensure that the supplier has provided acceptable goods or services three types of inspections in-process inspection, receiving inspection, final inspection in-process inspection performed during the manufacturing process receiving inspection performed upon receipt of goods final inspection performed upon completion of the contract and prior to final payment to ensure that the item received conforms to the contract requirements methods to ensure compliance pre-sourcing, during sourcing, post award performance assessment plan used to evaluate supplier performance seven elements of a contract offer, acceptance, definiteness, legal consideration, mutuality of obligation, competent parties, legal purpose offer response to a solicitation that, if accepted, would bind the offeror to perform the resulting contract what is acceptance 1. indication that an offeree is bound by the terms of the offer 2. an indication by one party of a willingness to act in accordance with the contract or offer 3. the assumption of a legal obligation by a party to a contract to the terms and conditions of that contract 4. the act of receiving by an authorized representative with the intention of retaining definiteness the important, or material, terms of an agreement, which are specifically expressed legal consideration something of consideration which is exchanged between parties that serves to form or bind a contract mutuality of obligation all the parties to an agreement are obligated or none of the parties is obligated competent parties these are classes of persons that the law deems are capable of entering into an agreement legal purpose the law will not enforce agreements which are for illegal acts express contract may be written or oral and is created when the formal elements for establishing a contract exist implied-in-fact contract occurs when some of the formal contractual elements occur through a person's conduct rather than being explicitly stated in words acceptance the acceptance process is a critical part of contract administration remedies for defects the solicitation and contract should suggest a variety of remedies for defects prior to acceptance rejection the formal process used by the public agency to officially notify the contractor that the product or service is defective and that it will not be accepted post acceptance rights acceptance substantially limits the public agency's ability to reject goods or services if a defect is found at a later date types of post acceptance rights latent defects, fraud latent defects these exist at the time of acceptance, but could not have been discovered through normal and reasonable inspection procedures fraud misrepresentation of fact, knowledge of falsity or reckless or wanton disregard of the facts, intend to mislead the agency into relying on misrepresentations, injury suffered by the public agency gross mistakes amounting to fraud this is a major mistake by the contractor that is so serious and uncalled for as not to be reasonably expected or justifiable warranties warranty clauses provide the public agency a remedy for latent or patent defects discovered after acceptance types of warranties implied and express warranties implied warranties obligations of the contractor that have not been assumed in express language express warranties explicit, written promises by the contractor to provide a specified level of quality, condition, description or performance of a good or service three types of electronic data rights unlimited rights, limited rights, no rights unlimited rights the public agency gains the right to use, reproduce, alter and disclose the technical data as it sees fit limited rights the public agency retains the right to use the technical data under certain circumstances, as negotiated by the contracting parties no rights the public agency retains no rights to technical data late or missed delivery this problem occurs when the contractor fails to deliver as required by the contract non-conforming products or services these occur when the contractor attempts to deliver or delivers products or services that do not conform to the specifications in the contract force majeure unexpected or uncontrollable events, including those caused by nature that can impact the contract price, terms and conditions. previous action previous acceptance of nonconforming work does not relieve the contractor of strict compliance if the public agency was unaware of the nonconformance guiding principles in contract conflict resolution think before reacting, listen actively, assure a fair process, attack the problem, accept responsibility, use direct communication, look for interests, focus on the future think before reacting it is important to think before reacting, consider the options, weigh the possibilities listen actively active listening means not only listening to what another person is saying with words but also to what is said by intonation and body language assure a fair process assure that the resolution method chosen as well as the process affecting that method is fair to all parties to the conflict attack the problem conflicts are resolved when the problem rather than the person is attacked accept responsibility each party must accept its own share of the responsibility and eliminate the concept of blame use direct communication individuals should say what they mean and mean what they say look for interests each party must uncover why they want something and what is really important about the issue in conflict focus on the future it is important to understand the dynamics of the relationship including the history of the relationship types of alternative dispute resolution meditation, arbitration, partnering meditation a neutral third party helps to resolve a dispute partnering the contracting parties meet after the contract award has been made but before work has begin on a project to identify expectations and set goals types of modifications bilateral and unilateral bilateral modifications require the approval of both parties in signatory form unilateral modifications the public agency's right to make a change to the contract pursuant to the changes clause of a contract, only require execution by the public agency's contracting officer constructive changes any actions or inactions on the part of the public agency that have not been made through formal change order authority but have caused the contractor to perform additional work that is outside the scope of the existing contract types of constructive changes contract interpretation, interference, failure to cooperate, nondisclosure of important information, work acceleration, defective or ambiguous specification or work statement contract interpretation contract clause which may be contained within boilerplate language that allows either contracting party the right to cancel a contract, either in whole or in part, due to failure of the other party to perform satisfactorily discharge by mutual assent termination of a contract by mutual agreement of all parties routing a determination of how a shipment will move from the point of origin to the destination including the selection of carriers and geographic routes demurrage a fee charged by a carrier against a consignee, consignor or other responsible party to compensate for the detention of the carrier's equipment in excess of allowable free time for loading, unloading, re- consigning or stopping in transit follow-up to delivery and receipt to review the status of a transaction; in connection with purchasing transactions expedite an attempt to rush or improve the contractually agreed upon delivery time or schedule types of losses and damages known loss, concealed loss, known damage, concealed damage known loss carrier fails to deliver the shipment intact to the consignee due to destruction, disappearance or damage concealed loss loss not visibly apparent at time of delivery, but is discovered later upon opening containers and checking contents known damage damage that is apparent and acknowledged by the carrier at the time of delivery concealed damage damage that is not readily visible at the time of delivery by the carrier or the receiver ABC classification of inventory class A items, class B items, class C items class A items mission critical to the agency's operation and cannot be without class B items general commodity items, off-the-shelf materials, high usage rates class C items very low dollar value and generally high volume activity such as office supplies scrap consists of ferrous and no-ferrous metals as well as non-metallic scrap such as wood, paper, plastic and other materials that do not meet requirements and cannot be used obsolete supplies and equipment items that are out of date, no longer in use or are effectively unusable excess materials no longer needed by the current owner but designated for transfer to another unit within the entity surplus equipment government equipment that is no longer needed by the agency and is designated for disposal outside of a government organization SWOT analysis speculation and supply and demand this applies to unstable commodities such as oil and petroleum-based products term contract a type of contract in which a source of supply is established for a specified period of time for specified services or supplies SMART objectives specific, measurable, assignable, realistic, time-based specific objectives should be specific measurable in order to be able to use the objectives as a part of a review process it should be very clear whether or not the department has met the objectives assignable make sure the objective is assigned to someone to achieve realistic realistic objectives recognize factors which cannot be controlled time-based the final factor for a good objective is that it is time-based strategic and procurement planning the transformation of the organization's mission, goals and objectives into measurable activities to be used to plan, budget, and manage the procurement function within the organization supply positioning an analysis of the complexity of the supply marketplace and its impact on agency service delivery based on such factors as: dependency of agency service delivery upon particular goods and service supply positioning matrix illustrates the supply continuum and the potential procurement strategies for each quadrant quadrant I - supply positioning matrix goods and services with a low degree of risk and a low expenditure relative to total procurement spend quadrant II - supply positioning matrix goods and services with a low degree of risk and a high expenditure relative to total procurement spend quadrant III - supply positioning matrix goods and services with a high degree of risk and a low expenditure relative to total procurement spend quadrant IV - supply positioning matrix goods and services with a high degree of risk and a high expenditure relative to total procurement spend cost-benefit analysis a comparative evaluation of the trade-off between the cost of a good or service and the value or benefit to be obtained in order to choose among alternatives COOP continuity of operations plan elements of a COOP essential functions, order of succession, delegation of authority, continuity facilities, continuity, communications, reconstitution, vital records management, human capital, tests-training-exercise, devolution of control and direction essential functions a subset of government and other organizational functions that are determined to be critical activities used to identify supporting tasks and taken to address and correct the inefficiencies? A. creation of performance specifications B. sole sourcing C. benchmarking D. standardization standardization A buyer has been invited to join a supplier account rep for lunch to discuss the performance of a contract. How should the buyer respond to the invitation? A. decline the supplier's offer and suggest a meeting in the office B. join the supplier for lunch, but pay for himself C. ask the end user to join the supplier and the buyer for lunch anc count it as a business meeting D. report the supplier to the supervisor decline the supplier's offer and suggest a meeting in the office A buyer has been working on a solicitation for several days. Now the end users have requested that the buyer mail the bid only to local suppliers. How should the buyer respond to this request? Add language to the bid that only local suppliers can submit proposals B. explain that agency procedures require that all bids be electronically posted to allow for open and fair competition C. explain that he can only put "Buy America" language in bid specifications explain that agency procedures require that all bids be electronically posted to allow for open and fair competition The ratio between inputs such as staff hours or salary and outputs is a way of measuring what attribute? A. efficiency B. effectiveness C. contributions D. progress efficiency Legislation enacting a sustainable procurement initiative was passed during this legislative session. The agency has a limited staff and resources with which to implement the legislation. What type of program would be most easily implemented? A. alternative fuel vehicles B. energy efficient equipment C. recycled paper D. comprehensive recycling program recycled paper At an entity hosted small business educational and outreach workshop, the entity small business program coordinator noticed that only a few suppliers are actively participating in asking questions and discussion. In reaction, she works diligently to engage other suppliers who are not contributing. What role is she assuming? A. encourager B. observer C. information seeker D. gate keeper gate keeper The city's IT dept has a need to purchase 20 copies of a how-to-use over- the-counter software book for various user departments within the agency. The book is commonly available and it is estimated that the total cost would be $900, which is below the established bid threshold. The buyer has confirmed that the book is not currently on any agency contracts. Which type of purchase is considered most economical in this case? A. emergency B. sole source C. pcard D. invitation for bids pcard A buyer wishes to enter into a cooperative purchase with a regional alliance that could save a great deal of money. What is the buyer's first step? A. Determine if there is legal authority to do this B. Determine if the cost is advantageous C. Determine if local suppliers are impacted D. Determine if your terms and conditions are in compliance determine if there is legal authority to do this While on vacation the Chief Procurement Officer left a Procurement Manager in charge of operations via an interoffice memo. The Procurement Manager was faced with an emergency purchase that needed signature for $50K. What gives him the authority to sign for this emergency purchase? A. apparent authority B. express authority C. the Procurement Manager has authority to sign because it is an emergency purchase D. implied authority express authority An agency with a local small business preference program is accepting bids for a roofing project. Only Company C is in the local jurisdiction. Businesses located outside the local jurisdiction will have 5% of the bid amount added to their total bid amount. Company A bids $49,300. Company B bids $49,150. Company C bids $51,650. Company D bids $51,640. Which company should receive the award based on total low bid? B $49,150 When all mandatory requirements of a bid are met, what is the value of competitive quotes and competitive sealed bids? A. drives a decision based on price B. provides evaluation guidelines on which to base the award C. provides a reliable indicator of a robust supplier market D. it has no value drives a decision based on price We have an expert-written solution to this problem! What is the purpose of a cost analysis? A. compares each price quoted the entity as a result of the bid process B. an attempt to protect reasonable cost in a cost benefit analysis C. helps determine the supplier's costs actually incurred for the nonstandard items D. helps determine functional requirements at the lowest possible cost without impacting need and suitability helps determine the supplier's costs actually incurred for the nonstandard items project will be completed on time and within budget? A. bypass the low bid and award to the next responsive and responsible bidder B. conduct a post award startup and conference C. conduct a briefing D. issue a conditional award subject to contractor submitting a larger performance bond than originally requested conduct a post award startup and conference The procurement professional was tasked with organizing a negotiation with a new contractor for a long term contract for the supply of widgets. Neither side will budge on some moderate issues. What planning activity could the official have put more effort into to avoid this impasse? A. conducting a mock negotiation B. analyzing the other side's tactics C. generating a variety of options D. designing optimal solutions generating a variety of options During the negotiation, it may be necessary to do which of the following? A. hide your intentions from the other team B. rigidly adhere to specific details C. anticipate the other party's tactics and plan counter-tactics D. adjourn and conduct brainstorming sessions to develop team options anticipate the other party's tactics and plan counter-tactics A buyer is meeting with a new supplier for the first time to begin negotiating a maintenance contract for the company's products and equipment. What key items should the buyer cover with the supplier? A. terms and conditions of that contract B. agency procedures C. supplier handbook D. contractual terms and the supplier guidelines developed by the entity contractual terms and the supplier guidelines developed by the entity What is the responsibility of a procurement professional when conducting a negotiation? A. achieve the agency's expected results at all costs B. document, record and acknowledge each step of the process C. ensure that all members of the negotiation team have rehearsed strategies and roles D. ensure that the other party has a comfortable and amiable negotiation environment document, record and acknowledge each step of the process On what are good negotiated agreements based? A. the interests of both parties B. a balance of powers C. the position of both parties D. good friendships between both parties the interests of both parties The agency team is anticipating a tough negotiation. What action should they take to ensure that they are protecting themselves from making a bad agreement? A. conduct a mock negotiation B. establish a bottom line C. develop a BATNA D. bring in a mediator develop a BATNA A team is trying to reach an amicable agreement with a supplier. On what should they focus? A. the positions of both sides B. mutual interests C. the bottom line D. the problem mutual interests An agency is about to enter the negotiation of a complex agreement. What guidelines should be used to choose the team? A. high profile managers who will stand up to the other side B. a team member to match each of the members on the other side's team C. a team of lawyers and financial analysis D. those who have essential skills and knowledge relevant to the negotiation those who have essential skills and knowledge relevant to the negotiation What signals the completion of the negotiation? A. an agreement reached at the negotiation table B. a written and executed contract C. finalized negotiation documentation D. selection of the type of contract to be used a written and executed contract After the negotiation team is chosen what important preparatory step should be taken next? A. establish the ground rules B. conduct a mock negotiation C. agree on the goal of the negotiation D. determine who will document the negotiation establish the ground rules A contractor has appealed a decision rendered by the authorities. What determines if the contractor must continue working? A. contract termination clause B. contract terms and conditions C. contractor's scope of work D. request for equitable adjustment (REA) contract terms and conditions An agency's warehouse operator received a shipment of 50 boxes of screws. After a cursory expection, the operator begins using the screws immediately. After using about twenty of the screws over the next two days, the operator is disturbed by the fact that 8 of the 20 screws used, cracked after about six hours of use. At that point, the operator started to inspect the remaining boxes and realized that several screws in each box appeared to have a crack or had what looked dlike a weak spot in the middle, concluding that the screws were defective. The operator calls the seller and lets him know he is revoking acceptance of the shipment. The seller says he cannot revoke the shipment because the goods were accepted 2 days ago. Legally, what is the best explanation of this situation? A. Within a reasonable amount of time, the agency has a right to revoke acceptance when they become aware of a latent defect. B. Because the agency has used some of the items, that was an indication that these items were accepted and the agency could not exercise the right to revoke acceptance at this point. C. The agency's right to revoke An agency hired an architect through a competitive process to design a new civic center. After the conceptual design was approved, the agency's council pushed the project back five years due to a recession. If language in the contract permitted it, what would be the most likely step for the agency? A. termination for cause B. termination for convenience C. declare force majeure and terminate the contract D. suspend the contract until funds are available termination for convenience The operation of a municipal owned campground is licensed to ABC Corporation. After contract execution it was discovered that the address of the corporation listed for notices was incorrect. What type of contract modification would most likely be used? A. bilateral modification B. change order C. amendment D. unilateral modification amendment The loading dock crew at an entity warehouse took receipt of a shipment from a supplier. One day later the shipment was inspected and damaged goods were identified. When the supplier was notified they claimed that the entity had accepted the goods and that they (the supplier) were no longer responsible. What should the entity do first? A. immediately return the damaged goods to the supplier B. contact the user department to see if they will accept the damaged goods C. remind the supplier that taking receipt of a shipment is not the same as accepting a shipment D. find another supplier and break the contract with this supplier remind the supplier that taking receipt of a shipment is not the same as accepting a shipment New kitchen equipment in the Governor's residence kitchen was competitively bid, awarded and the order for the equipment has been placed. The Director of General Services discovered that the Governor and First Lady will be out of residence for the next three weeks. Knowing it would be easier for the Genral Services staff to install the equipment with the Governor and First Lady away, the Director calls her procurement officer to see if anything can be done to move the installation forward. What should the procurement officer do? A. call the supplier to see if the order can be expedited B. cancel the order and buy the equipment locally C. go forward with the project as it is currently scheduled in the contract documents D. review the order acknowledgment to check on the estimated ship date of the equipment call the supplier to see if the order can be expedited The buyer contacts Widgets-R-Us to see if an item can be shipped sooner than what had been originally contractually agreed upon. The supplier states they can deliver in one week. What should the buyer do? A. thank the supplier and wait for the delivery to arrive B. notify the ordering dept that the items will arrive in one week C. send the supplier an amended purchase order to accept D. cancel the delivery send the supplier an amended purchase order to accept A buyer ordered books from a contracted supplier, which would be used by students when school begins in two months. The following Monday, she received confirmation from the contractor confirming that the books have been received by the shipping company; however on Tuesday, she is notified that the delivery is currently delayed because the shipping company is experiencing a strike by its drivers. What would be the buyer's best response to this situation? A. demand the contractor ship more books with a different carrier in order to meet the delivery parameters set forth in the contractual agreement B. declare this delay unforeseeable and allow the contractor a reasonable amount of additional time for delivery C. declare this delay as grounds for default and issue a cure letter to the contractor D. refer to tort law and procedures in her jurisdiction declare this delay unforeseeable and allow the contractor a reasonable amount of additional time for delivery The statewide master contract for furniture systems requires that the supplier maintain safety stock levels that can accommodate the state's anticipated short-notice requirements due to lack of warehouse space in remote areas of the state. What type of inventory management is this? A. first in, first out B. min/max levels C. last in, first out D. just in time min/max levels While conducting post award activities, the procurement staff realizes that the delivery schedule is lagging behind. What should the buyer do to avoid problems with the delivery requirements? A. expedite the deliveries B. remind the supplier of the performance risk clause C. follow up with the supplier D. enact quality assurance steps follow up with the supplier What action should always be taken when an order is delinquent? A. document it B. investigate it C. protest it D. accept it document it Good inventory management focuses on what goal? A. providing internal customers with as many different choices as possible B. eventually discontinuing all goods maintained in inventory C. minimizing expenses while maximizing supplies D. shifting all supplies to just-in-time management minimizing expenses while maximizing supplies The O-rings used with hydraulic cylinder pistons have a shelf life of 2 years. What inventory methodology should the agency's warehouse use to issue these rings? A. LIFO B. FIFO C. JIT D. Procurement cards FIFO