Decision Making Process, Study Guides, Projects, Research of Organization Behaviour

Download Decision Making Process and more Study Guides, Projects, Research Organization Behaviour in PDF only on Docsity! IUBAT-International University of Business Agriculture and Technology Exploring PRAN-RFL Group Prepared For Drs. Md Yusuf Hossein Khan Assistant Professor CTHM- College of Tourism and Hospitality Management IUBAT-International University of Business Agriculture and Technology Date of Submission: 29 November 2018 Prepared By Md. Zehadi Hassan Kiam ID:16311018 Section:DAY P a g e | 2 Table of Contents #S.No . Particulars Page s 01 Cover page 01 02 Table of contents 02 03 Task 1 03 04 Introduction 04 05 Background 04 06 Objective 05 07 Company Overview 5-6 08 Activities 07 09 Task 2 08 10 Organizational Diagram 09 11 The managers can do to improve their decision making at PRAN-RFL 10 12 PRAN-RFL do regarding Job Rotation if employees suffer from over reutilization of their work 11 13 The thoughts of PRAN-RFL regarding Alternative Work Arrangements (Flextime, job sharing and telecommuting)? 12 14 Name the existing Variable-Pay Programs that PRAN- RFL has for rewarding individual employees 13 15 The Corporate Social Responsibility (CSR) task that PRAN-RFL has done 14-15 16 Conclusion 15 17 Reference 16 18 Appendix 17 P a g e | 5 6. Objective We visited the PRAN-RFL Group. Our Primary objective was to know an insight regarding internal working of companies. How a business can be started and what are the challenges come across while we run our own business. And also industrial visits provide us excellent opportunity to interact with industries and know more about industrial environment. How they organize their organizational diagram/chart, How manager implement their decision making, How PRAN-RFL do regarding job Rotation and what are facilities an employees get from alternative work arrangement? What are the corporate social responsibilities PRAN-RFL does? And our secondary objective was to get knowledge about professional life. 7. Company Overview PRAN-RFL GROUP 105, Progoti Sarani Middle Badda, Dhaka 1212, Bangladesh PRAN-RFL Centre Figure 1:PRAN-RFL Centre  Established in 1981  Founder-late Major General Amjad Khan Chowdury  CEO & Chairman- Ahsan Khan Chowdury P a g e | 6  Consist of two Group- PRAN & RFL  No of company- 27  Exported-138 countries included Oman, India, Malaysia, KSA, UAE, Saudi Arabia.  Employees-Direct 84 thousand and Indirect 200 thousand.  Business Area- Food & Beverage, Pharmaceutical & Health Care, Agricultures, Automobiles and Autos, Electronics, Household Accessories, Furniture, Developer, Media, Online Shop, Catering, Industrial Products and Chain shop etc.  They Believe- Poverty & hungers are cures and their aim is to generate employment and earn dignity & Self-respect for their competitors through profitable enterprise. Common Structure: 4. HRM 5. Accounts 6. Finance 7. MIS 8. Admin 9. SCM 10. Operation 11. Sales 12. Marketing 13. Distribution & transportation Customer Relations Department – Marketing  Information Gateway of company  Manage complain, quarries, telemarketing and sales  Hotline:- 08007777777 and 09613737777  Operate by- Software CRM & i-ticketing  Support- World wide 8. Activities Our honorable faculty Drs. Md Yusuf Hossein Khan worked hard to arrange the visit of PRAN- RFL GROUP. He talked both IUBAT authority and the authority of PRAN-RFL Group to P a g e | 7 arrange this visit for us. He also arranged a date of consultation and informed us to be ready on the following date and time (At 8:30 am, 31 October 2018 ).There were about 20 student, one driver and one faculty. We all were ready to go with a pen and pad. We took the University provided bus to reach there. After reaching there (12:30 am) we sit on a meeting room and waited 05 min for Executive Sales Manager. After that he came and started his excellent Presentation about PRAN-RFL with lots of information about the industries. When he finished, we started to ask six formal questions and open questions and answer session. After all these, we handed him a gift hampered of IUBAT-University and He also provide all of us a snacks bundle. After returning Uttara we had lunch at Entro restaurant and return home safely. ---------------------------------------------Task 1 end ------------------------------------------------------- P a g e | 10 11.The managers can do to improve their decision making at PRAN-RFL: We make decision every day of our live personally or professionally. And the ability to make decision timely is not only one of the traits that the greatest leader poses, but also one of the fundamental employability skills stated by the Conference Board of Canada. There are several ways of making a decision. Before making a decision I suggest to the Managers of PRAN-RLF Group to try those seven steps to improve their decision making. 1. Analyze the decision: When you realize you are the only one that you need to make a decision. Try to clearly define the nature of the decision you must make. This first step is very important. 2. Gather relevant Information: Collect some important information as needed before you make your decision: what information is needed, the best sources of information, and how to get it. This step involve both internal and external `work` some information is internal: you will collect it through a process of self-assessment. And external information: you will find it online, in book, from other people and other sources. 3. Identify the Alternative: As you collect information, you will probably identify several possible ways of action, or alternatives. You can also use your imagination and additional information to construct a new alternative. In this step you list all the alternatives. 4. Weigh the Evidence: Draw on your information and emotions to imagine what it would be like if you carried out each of the alternatives to the end. You’ll begin to like certain alternatives: those that seem to have a higher potential for reaching your goal. Finally place the alternatives in a priority order, based upon your own value system. 5. Choose Among Alternatives: After weighing all the evidence you are ready to choose the alternative that seems the best one for your decision. Also you may even choose the combination of alternatives. And place your choices at the top of your alternative list (which you made at the end of step 4). 6. Take Action: You are now ready to take some positive action by beginning to implement your alternatives you chose in step 5. 7. Review Your Decision & It`s Consequence: In this final step, you consider the result of your decisions and evaluate whether you are making the best decisions or not. If the decision does not met with your goal. Then you may want to repeat certain steps of the process to make a new decision. For example, you might want to gather more detailed or somewhat different information or explore additional alternatives. P a g e | 11 [www.umassd.edu] 12.PRAN-RFL do Job Rotation if employees suffer from over reutilization of their work. Job rotation is the systematic movement of employees from one job to another within the organization or the periodic shifting of an employee from one task to another to achieve various human resources objectives such as orienting new employees, training employees, enhancing career development, increase employability skills and capability in order to place the employees at the right place. Job rotation can be well-planned practice of PRAN-RFL group to decrease boredom of doing same type of job everyday and explore the hidden potential of an employee. The purpose of this process serves both the management and the employees. It helps management in discovering the hidden talent of an employee and determined what s/he best at. On other hand it gives an employee a chance to explore his/her own interest and gain experience in different field or task. P a g e | 12 Job rotation advantages and disadvantages: There are many reasons for job rotation programs in PRAN-RFL. Before implementing this, weigh the advantages and disadvantages. 13.The PRAN-RFL thoughts regarding Alternative Work Arrangements (Flextime, job sharing and telecommuting): One of the most popular management concepts of recent years has been the scheduling concept known as alternative work arrangement. An alternative work arrangement refers to any work arrangement that differs from the organizations standard work schedule and location. It includes  Flexible time: Flexible time is an arrangement where employees work the standard number of hours in a work day which is 8 hours a workday. For Example: An employee d v a n t GH P a g e | 15 Excelling country’s education standard was a dream of Late Maj. Gen. Amjad Khan chowdhury, founder of PRAN-RFL Group. As embodiment of his dream, PRAN-RFL Group has established PRAN-RFL Public School (PRPS) in Ghorashal. The school is located in a prominent location by the side of Dhaka-Narshingdi Highway, only 35 kilometers away from the heart of Dhaka. Campus of PRPS, the Bangla medium school, is spread over 19 acres having a lush green landscape. Its learning environment and modern facilities has, in very short period of time, has raised awareness among locals in and around Narshingdi about quality education. Presently PRPS is operating with 512 students. P a g e | 16 Figure 2:PRAN-RFL PUBLIC SCHOOL [http://prps.edu.bd] 2. Amjad Khan Chowdhury Memorial Hospital – AKCMH PRAN is keenly aware of its responsibility for society and this awareness is reflected in its activities. Amjad Khan Chowdhury Memorial Hospital (AKCMH), Chadpur, Natore, a sister concern of PRAN-RFL Figure 3:Amjad khan chowdhury memorial hospital [WWW.Facebook.com] 16.Conclusion P a g e | 17 PRAN-RFL Group is one of the largest conglomerates in Bangladesh. It is the largest agro food producer and one of the fast growing industries in Bangladesh founded by retired army Major General Amjad Khan Chowdhury. Their vision is improving livelihood and mission is to remove hunger and poverty and aim is to generate employment and earn dignity & self- respect for their compatriots through profitable enterprises. PRAN-RFL trying to produce all kinds of products that a human need from morning to night such as food & beverage, furniture, electric & electronics, building materials, stationary, toy, household item, cloths, even watch as well and so on. In 2016, Ahsan Khan Chowdhury has been appointed as the new chairman and chief executive officer (CEO) of PRAN-RFL Group and now he is leading his father`s dreams of excelling country`s education standard and giving medical treatment for 50 tk only for poor people at Amjad khan hospital. From this report we will able to know about the PRAN-RFL group as well as managerial activities & the corporate social responsibilities that it has done in recent years. -----------------------------------------Task 2 end----------------------------------------- 17.Reference 1. https://www.umassd.edu/fycm/decisionmaking/process/ 2. https://www.managementstudyguide.com/job-rotation.htm 3. https://www.pranfoods.net/about/pran-society 4. http://prps.edu.bd/ 5. https://www.facebook.com/pages/category/Health-Beauty/Amjad-Khan- Chowdhury-Memorial-Hospital-AKCMH-181368865707519/ 6. Slides by Md. Yusuf Khan