Apology Letter for Delayed Payment and Improved Communication from a Business Client, Exercises of Business English

Download Apology Letter for Delayed Payment and Improved Communication from a Business Client and more Exercises Business English in PDF only on Docsity! Dear Mr. Dat Pham, We are currently in receipt of your invoice and note dated Dec 23. I understand that my company owes your company $5,075. We are very sorry for this delay, and we wish to apologize for any inconveniences caused as a result of this. The payment will be sent to you by March 25. We have had a slight problem with our accounts systems although we have now corrected it. We promise to do everything in our power to prevent this happens again. I would be appreciated it if you could maintain our regular deliveries. Furthermore, I wish to apologize profusely for not recognizing that our confusing instructions were to blame for the errors and delays in deliveries. When placing an order, we will now provide you with more specific details such as size, color, and so on. However, I would be grateful if you could take our offer into consideration. As you know your price now is quite not competitive compared to other supplies and my e- business has not run well recently; therefore, If you cannot accept I must cooperate with another company. Please reply to us as soon as possible within ten days. I am looking forward to hearing from you. Best regards, Thu Tran