Understanding Quality in the Fashion Industry: Terms and Definitions, Quizzes of Production and Operations Management

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TERM 1 Conformance to Requirements DEFINITION 1 industry terminology to define quality TERM 2 Quality DEFINITION 2 a product that fits the perception or image held by a consumer TERM 3 Meetin Customer Expectations DEFINITION 3 Retailer definition of quality TERM 4 Distribution Channel DEFINITION 4 each trading partner is a customer of the previous company and the customer of the retailer is called the consumer who shops for sewn products from the company in the store, on the Web or from a catalog TERM 5 Pipeline DEFINITION 5 Raw Materials Producers Product manufacturers retailers TERM 6 Internal Customer DEFINITION 6 those working within the company processes TERM 7 External Customer DEFINITION 7 those that purchase or handle the product TERM 8 Quality Expectations DEFINITION 8 consumer's perceptions of timeliness, stylishness and aesthetic appeal TERM 9 Point of Sale Evaluation DEFINITION 9 what the consumer does while shopping and purchasing a product Color Brand Overall look (style) Price Care Fabric Country of Origin TERM 10 End Use Evaluation DEFINITION 10 a consumer will use another set of criteria for evaluating the product Peer feedback Comfort Fit Wearing performance Post Care appearance TERM 21 Process of Conformance DEFINITION 21 knowing the expectations of customers and creating systems to produce products and to provide services to meet these expectations TERM 22 Consumercentric Firms DEFINITION 22 directly involve the consumer in the product development stage TERM 23 Mass Customization DEFINITION 23 a product development and production process that is dependent on consumer input for product output; ranges from consumer-driven color choices to codesigned products TERM 24 Specifications DEFINITION 24 when general standards are written for specific products; more specific than standards and contain additional details beyond the general descriptors used in standards; unique to a product and a company TERM 25 Evaluation of Data DEFINITION 25 comparison of the measurement data to the standard based on the consumer expectations TERM 26 Consumer Satisfaction DEFINITION 26 only achieved when the data are equal to the standard TERM 27 Raw Materials DEFINITION 27 the basic building blocks of each sewn product; can be composed of a wide array of materials including textiles, leather, fur, metals and vinyl films TERM 28 Textiles DEFINITION 28 mad of fibers and constructed through weaving, knitting, bonding or other composition type processing and the final product of these processes is often called fabric TERM 29 Fiber DEFINITION 29 smallest component for sewn products cross sectional structure (tube, dog bone) surface texture (scaly, etched) Length (staple, filament) Finish (crimp, textured) type (man- made, natural, synthetics) TERM 30 Natural Fibers DEFINITION 30 include but are not limited to cotton, wool, linen, silk, ramie and cashmere TERM 31 Man Made Fibers DEFINITION 31 fibers with their origins in natural fiber but with changes occurring in the laboratory or production facility to develop altered chemical or physical structures from the original natural fiber; acetate and rayon TERM 32 Synthetic Fibers DEFINITION 32 typically generated in production facilities from derivatives of crude oil or petroleum; acrlic, nylon, polyester, spandex TERM 33 Staple Length DEFINITION 33 short fiber TERM 34 Filament DEFINITION 34 miles long fiber because of their creation in the manufacturing plant from a vat of 'chemical soup' TERM 35 Yarns DEFINITION 35 interlaced fibers that form long threadlike strucutres TERM 46 Back of Plain Weave DEFINITION 46 characterized by the more horizontal aspect of the yarns or the courses TERM 47 Durability DEFINITION 47 functionality test; describes the ability of the product and/or its components to withstand use TERM 48 Comfort DEFINITION 48 functionality test; associated with function but is best described as cross-functional; often a blend of consumer's perception of air and water transfer from body to and through fabric as well as stretch TERM 49 Hand DEFINITION 49 fit test; describes how fabric feels to the human touch TERM 50 Pantone System DEFINITION 50 fashionality test; color numbering or naming; attempts to provide standardized colors TERM 51 Color Matching DEFINITION 51 fabric is evaluated for its similarity to the color of the sample or standard TERM 52 Shade Sorting DEFINITION 52 the process of identifying the exact color for each roll of fabric; which should all be the same color TERM 53 End to End Consistency DEFINITION 53 examines the color within one roll of fabric TERM 54 Metamerism DEFINITION 54 the effect that various lights have on the color of fabric and other textured surfaces TERM 55 Specification Book DEFINITION 55 a set of specifications from design through fabric and findings to assembly and final inspection TERM 56 Specification buying DEFINITION 56 have a set of specifications that retail buyers use for guiding purchases TERM 57 Product Data Management DEFINITION 57 software that helps the team share information and maintains a data base on a product or product line that can be accessed by multiple people involved anywhere in the entire process from intial design to final inspection and product sale; changes are tracked TERM 58 Design Specification DEFINITION 58 the introduction to the product for everyone who accesses the specification book Sketch w/ notations Style description Companion items TERM 59 Fabric and Findings Specs DEFINITION 59 provides detailed information about the fabric used as the base or body of the product and all findings needed to complete the assembly Sample Fiber, fabric Source (supplier) Finish, color Tests w/ standards TERM 60 Colorways DEFINITION 60 potential color combinations found in a product or across a product line TERM 71 Body Landmarks DEFINITION 71 standard provides several figures with landmarks and measurements with explanations TERM 72 Fit Requirements Table DEFINITION 72 terms and descriptions should be provided along with numbers or letters that correspond to the sketch TERM 73 Final Inspection Spec DEFINITION 73 the final guidelines used to evaluate the product Flat or sketch of item Table with measurement locations and dimensions Clean up info TERM 74 Final Inspection Protocol DEFINITION 74 includes the measuring information and a listing of additional tasks to be performed or checked during final inspection TERM 75 Mathis Pilling Tester DEFINITION 75 Random tumble pilling testI don't want those fuzzy little balls TERM 76 Vertical Flammability Tester DEFINITION 76 I hope this doesn't catch on fire with my child in itFlammability TERM 77 Hunter Lab Scan DEFINITION 77 I hope this matches the shoes I'm going to have dyedColor Matching TERM 78 AATC Accelerator DEFINITION 78 I hope I can wear it 20 times before I get a hole in the toeAbrasion or bursting stregnth TERM 79 Elemendorf Tearing Test DEFINITION 79 what if it rips if I snag itTear Strength TERM 80 Crockmeter DEFINITION 80 I hate it when a red shirt rubs on my underwear and turns it pinkCrocking TERM 81 Scott Tester DEFINITION 81 After I put it on I want this stretchy band to go back into shapeElasticity or tensile strength TERM 82 Microscope DEFINITION 82 I want a fiber that is fuzzy not one of those smooth onesFiber Identification or smoothness TERM 83 Waltex 8x Magnifier DEFINITION 83 I like a sheet that is really really smooth- has one of those high countsYarn count TERM 84 Macbeth Spectralight DEFINITION 84 The color should look the same if I am in flourescent light or day lightLight or Metamerism