Download Human Resources Management: Key Concepts and Responsibilities and more Quizzes Human Resource Management in PDF only on Docsity! TERM 1 People Management, Human Capital Management, Employee Engagement DEFINITION 1 what are the three other names used for Human Resources? TERM 2 INDUSTRIAL AGE DEFINITION 2 -This was the period of time mainly during the industrial and manufacturing revolution in the US TERM 3 Industrial age DEFINITION 3 what time period?There were open physical battles between employees and company management TERM 4 industrial DEFINITION 4 -Many of todays unions got their start during the ________ Age and these battles gave us the foundation for todays employment laws TERM 5 cost center DEFINITION 5 OVERALL EXECUTIVE VIEW OF STAFF AND LINE POSITIONS* ______ ______- other functions (direct costs to operate the business) pay for these departments to exist.EX. Manufacturing process paying for HR, Accounting, Finance TERM 6 revenue centers DEFINITION 6 OVERALL EXECUTIVE VIEW OF STAFF AND LINE POSITIONS*_____ _____ these functions generate revenue to pay for COST CENTERS TERM 7 productivity centers DEFINITION 7 OVERALL EXECUTIVE VIEW OF STAFF AND LINE POSITIONS-_______ _______ these functions enhance profitability of business through their people TERM 8 -Productivity -Job satisfaction-Turnover- Absenteeism DEFINITION 8 PEOPLE CHALLENGES *In surveys Managers list these as concerns they have for people issues in the workplace: (4) TERM 9 -QUALITY OF WORKERS -AGING WORKFORCE DEFINITION 9 SHORTAGES *What are the 2 shortages? TERM 10 90% DEFINITION 10 Shortages:Aging Workforce-_____% of growth in workforce between 2006 and 2016 will be workers 55 or older TERM 21 -Society for Human Resource Management (SHRM) -Professional group for HR professionals DEFINITION 21 PROFESSIONAL ORGANIZATION *what are two examples of a professional organizaiton? TERM 22 -Risk management -Fair Labor Standards Act (FLSA) and Family Medical Leave ACT (FMLA) - Employer Practices Liability (EPL) Insurance DEFINITION 22 PROFESSIONAL LIABILITY * TERM 23 Risk management DEFINITION 23 PROFESSIONAL LIABILITY *____ _______ Protection by the company to potential employee legal action TERM 24 Fair Labor Standards Act (FLSA) and Familiy Medical Leave Act (FMLA) DEFINITION 24 PROFESSINAL LIABILITY: Courts have used individual liability TERM 25 EPL (Employer Practices Libaility) Insurance DEFINITION 25 PROFESSINAL LIABILITY:- must be action appropriately within due course of work