Training and Development: Terms, Concepts, and Processes, Quizzes of Human Resource Management

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TERM 1 Training DEFINITION 1 _____ Teaching employees the skills needed to perform a job. * TERM 2 Competency models DEFINITION 2 ______ _____Identifies the training needed to perform a particular job in organization.* TERM 3 Employee Development DEFINITION 3 _____ _____Ongoing education to improve the knowledge and skill for current job and future jobs * TERM 4 Organizational; Onboarding DEFINITION 4 ______ Training * New Employee Orientation Introduction of the new employee to the company and their job ______ The new term for orientation Introduce the EE to their team Complete the paperwork necessary to pay the EE, enroll in their benefits, employee handbook, I-9, other administrative requirements Organizational culture Job assignment how the role fits Key people in the organization and department TERM 5 Needs assessment DEFINITION 5 Steps in Training Process * I. ???? II. Learning shaping behavior Design the training Delivering the training Evaluating the training methods TERM 6 Learning shaping behavior DEFINITION 6 Steps in Training Process *I. Needs assessmentII.???? Design the training Delivering the training Evaluating the training methods TERM 7 Design the training DEFINITION 7 Steps in Training Process *I. Needs assessmentII.Learning shaping behavior???? Delivering the training Evaluating the training methods TERM 8 Delivering the training DEFINITION 8 Steps in Training Process *I. Needs assessmentII.Learning shaping behavior Design the training ???? Evaluating the training methods TERM 9 Evaluating the training methods DEFINITION 9 Steps in Training Process *I. Needs assessmentII.Learning shaping behavior Design the training Delivering the training ?? TERM 10 Process DEFINITION 10 Steps in Training ____ *I. Needs assessmentII.Learning shaping behavior Design the training Delivering the training Evaluating the training methods TERM 21 Classroom; Distance; Simulations DEFINITION 21 Training Delivery * ______training beneficial for large numbers of people. EX: call center; laborers; electricians ______or e-Learning -synchronous all participate webinar, GoToMeeting, etc. - asynchronous online courses instructor may not be on at the same time as the student ______ Flight simulators or driving simulators, etc. TERM 22 synchronous DEFINITION 22 Training Delivery * Distance or e-Learning -_______ all participate webinar, GoToMeeting, etc. TERM 23 asynchronous DEFINITION 23 Training Delivery * Distance or e-Learning - ________ online courses instructor may not be on at the same time as the student TERM 24 metrics; Reaction DEFINITION 24 V. Assessment of Training * Our role is to develop ____ to ensure we are presenting appropriate return on training dollars spent Douglas Kirkpatrick Four Level Evaluation Method _____ evaluations survey the participants asking how they felt about training, instructor, material. Asked about the skills learned during training TERM 25 Learning DEFINITION 25 V.Assessment of Training *Our role is to develop metrics to ensure we are presenting appropriate return on training dollars spentDouglas Kirkpatrick Four Level Evaluation Method2._____ evaluations Determine what skills have been learned by the participants. Exams, quizzes, and discussions of topics to determine if what students have learned. TERM 26 Behavior DEFINITION 26 V.Assessment of Training *Our role is to develop metrics to ensure we are presenting appropriate return on training dollars spentDouglas Kirkpatrick Four Level Evaluation Method3. _______evaluations Observations whether the trainees behavior on the job has changed as result of the training. Done by observing the employee on the job (phone double jacking or shadowing). Determining if knowledge transfer has occurred from the training to the employee TERM 27 Results DEFINITION 27 V.Assessment of Training *Our role is to develop metrics to ensure we are presenting appropriate return on training dollars spentDouglas Kirkpatrick Four Level Evaluation Method4. _____ Whether we have seen positive results in the employees who we have trained.Have we seen a translation of results to the bottom line. TERM 28 EMPLOYEE DEVELOPMENT DEFINITION 28 ______ _____ Ongoing education programs designed to improve KSAs for present and future jobs: Advancement plans for employees Less technical more directed at improving human, communication, conceptual, and decision making skills. Substantial competitive advantage To provide current up to date development to compete against competition TERM 29 Development DEFINITION 29 Criticisms of ______* Employer criticisms that college students are unprepared to meet work demands and company needs. Monetary issues so employees need to develop on their own company offers tuition reimbursement for further employee development. Commitment to development requires commitment to the expenditures of development. Lack of understanding as to what development is needed and how to implement.