Term 1: Great Man Theory, Emotional Intelligence, Maslow's Hierarchy, Rewards, Justice, an, Quizzes of Introduction to Business Management

Download Term 1: Great Man Theory, Emotional Intelligence, Maslow's Hierarchy, Rewards, Justice, an and more Quizzes Introduction to Business Management in PDF only on Docsity! TERM 1 Great man theory DEFINITION 1 _____ _____ _____: believed only a certain group (ex: royalty) could be leaders. Leaders were unique/hereditary TERM 2 Emotional Intelligence DEFINITION 2 ______ ______: can be developed, can be changed. Know the 4 elements: -self-awareness (do you know your strengths and weaknesses -self regulation (controlling your emotions, ability to adapt -awareness of others (being empathic, show people compassion, service oriented -build relationships TERM 3 1) self-awareness 2) self regulation 3)awareness of others 4) build relationships DEFINITION 3 what are the 4 elements of emotional intelligence TERM 4 Maslows hierarchy of needs DEFINITION 4 ______ _____ __ ____: lower needs (physiological and safety) must be satisfied first before other needs can be fulfilled. Proposed that humans are motivated by multiple needs and that those needs exist in a hierachoral order. From bottom to top: physiological (heat, air, base salary)safety (safe work, fringe benefits, job security)Belongingness ( work groups, clients, coworkers, supervisors)Esteem (recognition, approval, high status, increased responsibilities)Self-actualization (opportunities for advancement, autonomy, growth, creativity) TERM 5 Physiological Safety Belongingness Esteem Self-actualization DEFINITION 5 list maslows hierarchy of needs from bottom to top TERM 6 physiological DEFINITION 6 these are examples of which of maslows hierarchy of needs? heat, air, base salary TERM 7 Safety DEFINITION 7 these are examples of which of maslows hierarchy of needs? safe work, fringe benefits, job security TERM 8 belongingness DEFINITION 8 these are examples of which of maslows hierarchy of needs? work groups, clients, coworkers, supervisors TERM 9 esteem DEFINITION 9 these are examples of which of maslows hierarchy of needs? recognition, approval, high status, increased responsibilities TERM 10 Self-actualization DEFINITION 10 these are examples of which of maslows hierarchy of needs? opportunities for advancement, autonomy, growth, creativity TERM 21 Organization justice DEFINITION 21 ___________ _______: a cognitive approach based on the premised that people are treated unfairly are less productive, satisfied, and committed to their organizations. Companies do a poor job at being fair with their employees.if you dont have this people begin to lack fairness TERM 22 Distributive justice, Procedural justice, and Interactional justic DEFINITION 22 what 3 components make up organization justic? TERM 23 distributive DEFINITION 23 _________ justice: when the outcomes of the decisions you make are perceived to be equally applied. Be consistent with punishment for employees.Concerns followers perceptions of whether the level of reward or punishment is commensurate with an individuals performance or infraction. Dissatisfaction occurs when followers believe someone has received too little or too much reward or punishment. TERM 24 Procedural justice DEFINITION 24 _______justice: process you useinvolve the process by which rewards and punishments areadministered. TERM 25 Interactional justice DEFINITION 25 _______ justice: degree that people are treated with fairness and dignity.Reflects thedegree to which people are given information about different reward procedures and are treated with dignity and respect. TERM 26 NO! DEFINITION 26 Is fairness in the workplace anywhere near where it needs to be? TERM 27 issues DEFINITION 27 Companies dont want to deal with ____ TERM 28 People are afraid of legal recourses DEFINITION 28 People are afraid of______ _____ TERM 29 Intelligence DEFINITION 29 _________: a persons all-around effectiveness in activities directed by thought. TERM 30 Empowerment DEFINITION 30 ________ : power sharing, the delegation of power or authority to subordinates in the organization -elements:-employees receive info about company performance-employees receive knowledge and skills to contribute to the company goals-employees have the power to make substantive decisions-employees understand the meaning and impact of their jobs-employees are rewarded based on company performance TERM 31 Goelm effect DEFINITION 31 _______effect: leaders who have little faith in their followers ability to accomplish a goal are rarely disappointed. TERM 32 Pygmalion DEFINITION 32 ______effect:occurs when leaders articulate high expectations for followers; in many cases these expectations alone will lead to higher-performing followers and teams. TERM 33 hygiene factors, Motivators DEFINITION 33 Herzburg 2 factor theory: -_______ ______: doesnt motivate people but can cause you to become dissatisfied ________: tends to be more intrinsic (ex: achievement, recognition-, responsibility, work itself, personal growth) TERM 34 Expectancy DEFINITION 34 ________Theory: Expectancy (will putting effort into the task lead to desired performance?) Instrumentality (will high performance lead to the desired outcome?) Valance (are the available outcomes highly valued? **employer mess this stage up a lot) Motivation TERM 35 Equity DEFINITION 35 _______Theory: a theory that proposes that people are motivated to seek social equity in the rewards they expect for performance