Exam 2 study guide - Leadership and Supervision in Recreation | PRT 359, Study notes of Hospitality and Tourism

Download Exam 2 study guide - Leadership and Supervision in Recreation | PRT 359 and more Study notes Hospitality and Tourism in PDF only on Docsity! PRT 359 – Supervision and Leadership in PRTM Exam #1 Review General Information: When: Tuesday February 20th, 2011 – 11:30am ‐1:00pm Where: Biltmore 3018 Time Frame: You will have the whole class period to complete. Format: 5 multiple choice, short answer and essay questions (application) Weight: 75 points This is an exam review which should also act as a resource to help guide your reading. DO NOT just rely on class notes. Make sure you have done the readings assigned. Also, wherever possible use examples brought up in class or your own examples from personal experience to highlight points. If you weren’t in class you will have to rely on those who were. Some of the questions will need you to have read from the text or assigned readings. Contact me with any questions to highlight points you may not understand. Good luck!! One piece of advice for the exam...I want you to understand the PRINCIPLES of aspects of leadership/supervision/management not JUST memorize aspects. So try to apply examples of topics or aspects we've talked about in class. Learning and being able to apply examples will help clarify points and will help you. FORMAT Short answer/short essay and longer essay (and 5 multiple choice questions). Use examples wherever possible to understand concepts. Case study analyses similar to what we have done in class may be used to highlight your understanding of the material. TOPICS Chapter 1: Hurd et al (2008) ‐ Competent Leisure Services Manager  Be able to describe at least 2 of the 4 reasons/advantages why PRT and SMT managers have moved to a more competency based approach  What are the “Big 6” general competency categories in PRTM. Do you think PRTM majors are weaker in some and stronger in others? Why is that?  Provide an example of how you would turn a broad interview question into a competency based interview question  What is the universality of management – give me an example of what it is. Chapter 2: Hurd et al. (2008) ‐ Foundations of Management and handouts on leadership on Moodle  Understand the history behind management and be able to explain and describe the 4 (some would say 5) different eras. Be able to compare and contrast these different eras. Make sure you have can describe at least 2 specific and pertinent facts from reading the chapter (not just from your notes) that will help you answer a question related to the history of mgt as a discipline.  From Chapter 2 and our discussion be able to describe differences and similarities between leadership and management.  What are trait leadership theories and how do they differ from behavioral leadership theories?  What did the research say about the 3 different leadership styles from Kurt Lewin’s research?  What are contingency/situational leadership theories and how did they differ from earlier behavioral theories.  In relation to the Leadership Grid? What are the 5 different types of leaders (be able to identify them in relation to the axis ‐ concern for task vs. concern for people).  Give an example of each of Kouzes and Posner’s practices of exemplary leadership and how you would practice each of these in your future career as a supervisor.  Tierza Watts discussed issues related to people’s personality type. Be able to discuss how you might use tests such as these to enable to make decisions in a supervisory role. Be able to apply an example from the personality types she discussed (refer to handouts from that class that are posted on Moodle).  Look at the grid related to outcomes based management (inputs, outputs etc..). Be able to apply your own example highlighting you understand this mgt based philosophy.  Your chapter summarizes the work of leadership mgt gurus such as Covey Minzberg, Drucker, etc. and lists 8 key best mgt practices that are key. Looking at the list pinpoint the top three that you feel are most CRITICAL. Be able to describe (with an example) why you’ve picked those top 3. Ethics (pp. 161‐162) and handouts on leadership on Moodle  Be able to explain the 4 different ethical levels we discussed in class and the 4 ethical decision‐making processes (described in class and in your text). Be able to give a real life example from your own life or one you can make up how at least two of these different ethics levels of ethics may conflict. Also be able to apply an example of this similar to the Moodle ethics case studies (see readings on pp.161‐162 of text).  What is credentialing? What are the three types of credentials? What are some of the pros and cons behind credentialing? Be able to apply that to an example (we discussed/will discuss this in class).