Social Exchange Theory and Relational Dialectics: Key Concepts and Applications, Quizzes of Communication

Download Social Exchange Theory and Relational Dialectics: Key Concepts and Applications and more Quizzes Communication in PDF only on Docsity! TERM 1 Social Exchange Theory DEFINITION 1 Posits that the major force in interpersonal relationships is the satisfaction of both people's self-interest. Self-interest is not considered necessarily bad and can be used the enhance relationships. Interpersonal exchanges are thought to be analogous to economic exchanges where people are satisfied when they receive a fair return for their expenditures. TERM 2 Costs DEFINITION 2 Elements of relational life with negative value TERM 3 Rewards DEFINITION 3 Elements of relational life with positive value TERM 4 Outcome DEFINITION 4 Whether people continue in a relationship or terminate it TERM 5 Comparison level (CL) DEFINITION 5 A standard for what a person thinks he or she should get in a relationship TERM 6 Comparison levels for alternatives (CLalt) DEFINITION 6 How people evaluate a relationship based on what their alternatives to the relationship are. TERM 7 Behavior sequences DEFINITION 7 A series of actions designed to achieve a goal TERM 8 Power DEFINITION 8 The degree of dependence a person has on another for outcomes TERM 9 Fate control DEFINITION 9 The ability to affect a partner's outcomes TERM 10 Behavior control DEFINITION 10 The power to change another's behavior TERM 21 Totality DEFINITION 21 Acknowledges the interdependence of people in a relationship. TERM 22 Contradiction DEFINITION 22 The central feature of the dialect approach; refers to oppositions. TERM 23 Motion DEFINITION 23 Refers to the processual nature of relationships TERM 24 Praxis DEFINITION 24 Refers to the choice-making capacity of humans. TERM 25 Autonomy and connection DEFINITION 25 An important relational tension that shows our conflicting desires to be close and to be separate. TERM 26 Openness and protection DEFINITION 26 An important relational tension that shows our conflicting desires to tell our secrets and to keep them hidden. TERM 27 Novelty and predictability DEFINITION 27 An important relational tension that shows our conflicting desires to have stability and chance. TERM 28 Interactional dialects DEFINITION 28 Tensions resulting from and constructed by communication. TERM 29 Contextual dialectics DEFINITION 29 Tensions resulting fro the place of the relationship within the culture. TERM 30 Public and private dialectic DEFINITION 30 A contextual dialectic resulting from a private relationship and public life. TERM 31 Real and ideal dialectic DEFINITION 31 A contextual dialectic resulting from the difference between idealized relationships and lived relationships. TERM 32 Cyclic alternation DEFINITION 32 A coping response to dialectic tensions; refers to changes over time. TERM 33 Segmentation DEFINITION 33 A coping response to dialectical tensions; refers to changes due to context. TERM 34 Selection DEFINITION 34 A coping response to dialectic tensions; refers to prioritizing oppositions. TERM 35 Intergation DEFINITION 35 A coping response to dialectic tensions; refers to synthesizing the opposition; composed of three sub- strategies. TERM 46 Group insulation DEFINITION 46 A group's ability to remain unaffected by outside influences. TERM 47 Lack of impartial leadership DEFINITION 47 When groups are led by individuals who put their personal agenda first, TERM 48 Lack of decision-making procedures DEFINITION 48 Failure to provide norms for solving group issues. TERM 49 Internal and external stress DEFINITION 49 Pressure exerted on the group by issues and events both inside and outside of the group. TERM 50 Concurrence seeking DEFINITION 50 Efforts to search out group consensus. TERM 51 Overestimation of the group DEFINITION 51 Erroneous belief that the group is more than it is. TERM 52 Illusion of invulnerability DEFINITION 52 Belief that the group is special enough to overcome obstacles. TERM 53 Belief in the inherent morality of the group DEFINITION 53 Assumptions that the group members are thoughtful and good; therefore the decisions they make will be good. TERM 54 Close-mindedness DEFINITION 54 A group's willingness to ignore differences in people and warnings about poor group decisions. TERM 55 Out-group stereotypes DEFINITION 55 Stereotyped perceptions of group enemies or competitors. TERM 56 Collective rationalization DEFINITION 56 Situation in which group members ignore warnings about their decisions. TERM 57 Pressure toward uniformity DEFINITION 57 Occurs when group members go along to get along. TERM 58 Self-censorship DEFINITION 58 Group members minimize personal doubts and counterarguments. TERM 59 Illusion of unanimity DEFINITION 59 Belief that silence equals agreement. TERM 60 Self-appointed mind-guards DEFINITION 60 Individuals who protect the group from adverse information. TERM 71 Task rituals DEFINITION 71 Routines associated with a particular job in the workplace. TERM 72 Social rituals DEFINITION 72 Routines that involve relationships with other in the workplace. TERM 73 Organizational rituals DEFINITION 73 Routines that pertain to the organization overall. TERM 74 Passion performances DEFINITION 74 Organizational stories that employees share with one another. TERM 75 Social performances DEFINITION 75 Organizational behaviors intended to demonstrate cooperation and politeness with others. TERM 76 Political performances DEFINITION 76 Organizational behaviors that demonstrate power or control. TERM 77 Enculturation performances DEFINITION 77 Organizational behaviors that assist employees in discovering what it means to be a member of an organization.