IAHSS Exam Questions: Healthcare Security and Safety Regulations, Exams of Nursing

Download IAHSS Exam Questions: Healthcare Security and Safety Regulations and more Exams Nursing in PDF only on Docsity! IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Schedule I Substances - correct answer ✅LSD, Herion, and Methaqulone Schedule II Substances - correct answer ✅Morphine, Fentanyl, cocaine, methadone, and meperidine (Demerol) Schedule III Substances - correct answer ✅Anabolic Steroids, Codeine, combinations with Hydrocodone, or Oxycodone (the pain medications OxyContin, Percodan, Vicodin, and Percocet, Tussionex Suspension cough syrup, and paregoric. Schedule IV Substances - correct answer ✅Darvon, Valium, Xanax, and Phenobarbital. Schedule V Substances - correct answer ✅Cough medications with codeine, and diarrhea medications, combining diphenoxylate and atropine. Fire Triangle - correct answer ✅Fuel, Heat, Oxygen Seven Signs of Terrorism - correct answer ✅1. Surveillance 2. Suspicious questioning, 3. Test of Security, 4. Acquiring supplies and assets, 5. Suspicious people or activity, 6. Dry runs, 7. Deploying assets and getting into positions. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Bomb Threat Plan: Basic Steps - correct answer ✅1. Take preventive measures, 2. Establish authority-via Incident Command, 3. Gather as much information as possible as the threat is received, 4. Search for the Bomb, 5. Evacuate, as appropriate, 6. Terminate response, 7. Document and debrief. Three main security preventive measures to deter those who would bring a bomb to your facility - correct answer ✅1. Control access by locking sensitive areas (e.g. computer rooms, air handlers, boiler rooms, telecommunication areas, and loading docks. 2. Use deterrents such as lighting, fences, cameras, and detection devices. 3. Identify suspicious individuals and their behaviors. Communication Do's and Don'ts during a bomb search - correct answer ✅1. Do use the existing telephone system or 2. runners, but not with cell phones or two way radios. Don't use Cell phones or two way radios because they can detonate the bomb. Questions on the Telephone Bomb Threat Checklist - correct answer ✅1. When is the bomb going to explode? 2. Where is the bomb? 3. What does it IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Response Plan - correct answer ✅Needed to effectively manage and minimize the potential for negative outcomes and developing the framework needed to respond to a civil disturbance. Key Assumptions to Address in the Written Response Plan - correct answer ✅1. Disturbances will adversely effect facility operations. 2. Access to the facility will affected: patients and employees will have difficulty reaching the facility; delivery of supplies will be difficult. 3. Response by the police and fire to the facility may be delayed and will likely be under-resourced at first. 4. Availability or adequate staffing may be affected. 5. Facility-wide lockdown with restricted access will be implemented. 6. Media will be present and may need to be controlled and managed in a separate location. 7. Planning and coordination will be an ongoing activity based on the changing nature of the incident. 8. Coordination with local agencies will occur, including law enforcement and public safety agencies. Security Management Plan - correct answer ✅This plan typically outlines the hospital's response to civil disturbances and references the full response plan within the Emergency Operation Plan (EOP) IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Strategies to Reduce Risk - correct answer ✅1. Access Control, 2. Presenting Identification, 3. Inspections, 4. Protecting Security-Sensitive Areas. 5. Adequate Security Staffing. OSHA's strategies to prevent workplace violence - correct answer ✅Policy; Commitment; Patient History; Training; Employee Participation; Reporting; Alert System; Plan; Law enforcement Participation; Protection; Counseling; Legal Actions. Risk Identifying for workplace violence - correct answer ✅Particular departments; Activities; Workstations; and Time of Day Measurable Indicators for workplace violence - correct answer ✅Prior Incidents; Employee Surveys; Independent Reviewers. Facilitating De-escalation in regards to workplace violence - correct answer ✅Listening, empathy, and collaboration. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Some Facts on WPV's - correct answer ✅Workplace violence affects an estimated 1.7 million US employees directly and millions more indirectly each year. Forty eight percent of all non-fatal assaults and violent acts in US workplaces occur in healthcare settings. The overall injury rate for nursing or personal care workers is 25 per 10,000 full time employees. This rate is much higher than that of all private-sector injuries, which is only 2 per 10,000 full time employees. Forty-three percent of healthcare establishments report having employees affected by workplace violence. Preventing Workplace Violence - correct answer ✅Policy, Commitment, Patient History, Training, Employee Participation, Reporting, Alert System, Plan, Law Enforcement, Protection, Counseling, Legal Actions. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ High risk Areas for hostage taking - correct answer ✅Obstetrics, Emergency Department, Pharmacy, and Administration. Felonies - correct answer ✅These are usually punishable by death, imprisonment for more than one year, and or a fine. Misdemeanors - correct answer ✅These crimes are usually punishable by imprisonment for more than less than one year and or a fine. Violations (Infractions) - correct answer ✅These are usually minor illegal acts punishable by fine. A violation, depending on the jurisdiction, may or may not be. considered a crime. Sworn Officers - correct answer ✅Those recognized by the state as law enforcement officials, having the same legal authority as any police officer in the state. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Non-Sworn Officers - correct answer ✅Those not granted law enforcement powers, in criminal matters, these officers generally have the same authority as a regular citizen of the state. Probable Cause - correct answer ✅Probable cause is the constitutional foundation or cause for most arrests and searches and seizures. Arrest - correct answer ✅As it relates to an arrest probable cause exists when there is sufficient evidence for a reasonable person to believe that a crime has been, or is being committed by the suspect. Search and Seizure - correct answer ✅As it relates to a search and seizure, probable cause is sufficient evidence for a reasonable person to believe that a certain contraband, evidence, or fruit of a crime may be found at a specific location. Reasonable Suspicion - correct answer ✅Reasonable Suspicion is the amount of evidence a sworn officer needs to make a "stop" or conduct a "frisk." The IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ amount of evidence required is less than probable cause but more than a mere hunch. Ability to Detain or Arrest - correct answer ✅Your power to detain or arrest depends on 1. The illegal behavior of the suspect. 2. The amount of force of evidence available to you , and 3. whether you are acting as a private citizen or law enforcement officer. Non-sworn Security Officers ability to detain - correct answer ✅Non-sworn Security Officers have a citizen's power to detain others. In general they main detain an individual when a felony has "in fact" been committed in their presence. Non sworn Security Officers ability to detain for Assault - correct answer ✅In some states, a non sworn security officer may detain an individual for an assault committed in the officer's presence, a breach of the peace, or a crime involving theft or destruction of property. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Under this rule, union members are entitled to have a union representative present for meetings that might result in disciplinary action. Sanctions for Constitutional, Civil Rights, and Criminal Violations The 3 main areas: - correct answer ✅1. Exclusion of evidence obtained unconstitutionally, 2. Civil and criminal liability for violation of a party's civil rights, 3. criminal prosecution for illegal acts. Civil (tort) Law Sanctions: 2 major categories - correct answer ✅Intentional Torts-A party purposefully commits an act that harms another Negligent Torts- A party has legal duty act reasonably and fails to do so; as a result; another is injured. Common intentional torts that security officers might commit when comforting suspicious persons. - correct answer ✅Assault, battery, false arrest, false imprisonment, invasion of privacy, malicious prosecution, defamation of character, intentional infliction of emotional distress, negligence. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ False Arrest - correct answer ✅False arrest may occur when one party, without probable cause, arrest another party. Battery - correct answer ✅Battery may occur when one party touches another party in a manner that is without consent and offensive to a reasonable person. False Imprisonment - correct answer ✅False Imprisonment may occur when a one party wrongfully denies another voluntary freedom of movement. Invasion of Privacy - correct answer ✅Invasion of privacy may occur when a party intrudes upon the reasonable expectation of privacy of another and the intrusion is one that would be highly offensive to a reasonable person. Malicious Prosecution - correct answer ✅Malicious prosecution may occur when one party, without probable cause and for a malicious purpose, initiates or continues criminal charges against another and there is a decision in the criminal proceedings in favor of the accused. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Defamation of Character - correct answer ✅Defamation of character may occur when one party makes an untruthful statement about another party that is harmful to the named party's reputation, to a third "dis-interested" party. Privileged Communication - correct answer ✅A privileged communication may be either absolute or conditional. In general, comments made in judicial proceedings are absolutely privileged. Intentional Infliction of Emotional Distress - correct answer ✅Intentional infliction of emotional distress may occur when a party's malicious or outrageous manner leads to severe emotional distress in another. Negligence - correct answer ✅Negligence may occur when a party has a legal duty to act reasonably, the party fails to do so, and this failure is the proximate cause of injury to another. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ The difference between Police and conservator of the peace - correct answer ✅Police officers always have the power to act whenever they believe a crime is being committed. Conservator of the peace can only use those police powers granted specifically by the conservatorship. OSHA Regulations - correct answer ✅Hazard communication; Workplace emergency action plans; Confined spaces; Personal protective equipment; Respiratory protection; allowance for state plans; general duty clause; Guidelines for prevention of workplace violence Hazard Communication - correct answer ✅This standard describes employees' "right to know" what hazardous chemicals and substances may exist in the workplace. Workplace Emergency Action Plans - correct answer ✅This standard explains how to respond to various workplace emergencies, such as fire and evacuation. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Confined Spaces - correct answer ✅This standard describes the regulations for working with and around confined spaces. Personal Protective Equipment - correct answer ✅This standard requires employers to furnish employees with personal protective equipment (PPE) Respiratory Protection - correct answer ✅The standard includes guidelines for respirator use to protect against exposure to tuberculosis (TB). Allowance for State Plans - correct answer ✅Individual states are allowed to develop and enforce statewide occupational safety and health programs. General Duty Clause - correct answer ✅For hazards not specifically addressed by a particular OSHA standard, the OSHA may rely on the general duty clause. This clause says: the healthcare organization where you work "has a general duty to furnish each employee with employment and places of employment free from recognized hazards causing or likely to cause death or serious physical harm." IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Workplace Violence - correct answer ✅The OSHA has published guidelines for preventing workplace violence for healthcare and social service workers. While not enforced as standards, these are extremely helpful to security personnel and healthcare organizations tasked with preventing and reducing workplace violence Privacy Rule - correct answer ✅This rule is designed to protect the confidentially of a patient's health information. The rule designates what is considered "protected health information" (PHI) and set the standards regarding disclosure of this information. Security Rule - correct answer ✅This HIPPA rule covers the disclosure and protection of PHI by primarily electronic means. Security departments with a responsibility to provide physical security to their organization's computer assets must be familiar with this rule. The Joint Commission (Physical Environment Standards) - correct answer ✅Joint Commission standards that directly affect occupant health and safety IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ What is on the MSDS? - correct answer ✅Chemical name, manufacturer's name and address, physical characteristics, health hazards, fire and explosion data, personal protective equipment recommened, medical treatment if exposed. What do security officers need to know when respoding to a chemical emergency? - correct answer ✅Proper training, know the location of the MSDS, know the hazard before entering the area, and be protected from it, know the the appropriate clean-up procedures, know the access allowed during an incident. Blood-borne Pathogens - correct answer ✅Being exposed to blood or body fluids of another person presents a potential biological hazard. How can security offiers be exposed to blood and bodily fluids while on duty? - correct answer ✅When you are assisting in the emergency department, when you are responding to nedical emergencies, when you are restraining combative patient, when you are handling biohazardous material. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ National Fire Protection Association (NFPA) Codes - correct answer ✅NFPA 101: the Life Safety Code; NFPA 1: the Uniform Fire Code; NFPA 13: The standard for the installation of sprinkler systems; NFPA 72: the National Fire Alarm Code: NFPA 70: the National Electrical Code- the most widely used code in the world. NFPA and compliance for funding - correct answer ✅The US Department of Health and Human Services (HSS) requires all healthcare facilities that receive Medicare and Medicaid funds to meet the 2000 edition of the NFPA 101, the Life safety Code. Environmental Protection Agency (EPA) To assure the safety and health of America's workers the EPA has been given these responsibilities. - correct answer ✅To set and enforce standards To provide training, outreach, and education IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ To encourgage continual improvement in workplace safety. Common interactions between Security and Police - correct answer ✅Weapons, gangs activity, and violence, in the emergency department; Reminders of facilty policies and procedures; Prisoner patients; Relase of property, and personal effects; requests to locate employess. Joint Commission' 4 FStandards for prisoner patients - correct answer ✅1. How to interact with patients, 2. Procedures for responding to unusual clinical events and incidents, 3. The hospital's channels of clinical, security, and administrative communication, 4. The ddistinctions between adminstrative and clincal seclusion and restraint. Regulatory and Governmental Agencies- These agencies have jurisdiction over the manner in which a healthcare facility operates. Among these agencies are the following: - correct answer ✅Staee and fire marshals; state and local health departments, building inspectors, EPA, OSHA, The joint commission. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ or other gatekeepers oversee and help control how healthcare is delivered to patients. Managed Care and the difernt types of manged care - correct answer ✅Preferred Provider Organization, Point-of-service; Health Maintenance Organization. Perferred Provider Organization (PPO) - correct answer ✅Members have the option of receiving services from healthcare providers who are not part of the perferred network. Point-of-service (POS) - correct answer ✅Members freely choose their physicians and hospitals. If the provider is not part of the network, the member has a higher co-pay. Health Maintencance Orgaization (HMO) - correct answer ✅This is a health plan that receives a discount from hospitals, physicians, and other providers based on volume of patients. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Patient's Visitors - correct answer ✅Patient's visitors should be thought of in two distinct groups: family and non-family. Patient and Family-centered care - correct answer ✅Patient and family centered care is an innovative approach to planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care patients, families and providers. In this care model family members do not typically have visiting hours. Vendors - correct answer ✅Vendors can also be visitors coming into the facility. Vendors typically have access to some very sensitive areas and infrastructure of the facility. Yet the healthcare system their working in typically has little or no knowledge of the backgrounds of vendor personnel. Required Skills - correct answer ✅Modern healthcare security professionals must be of good character and socially adept. You need superior communication and people skills. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Evaluation Surveys - correct answer ✅Security Departments often use questionnaires to measure their effectiveness. Accurate unbiased results are the most useful. Benchmarking - correct answer ✅Benchmarking involves finding other healthcare security organizations of similar size and style and performing a detailed comparison between the facilities. Comparisons are made on cost- effectiveness and the level of services offered. Almost every operational aspect of the involved department is compared and studied. What should the most primary overriding concern of any security department be? - correct answer ✅The safety and well-being of anyone in the facility. Three facets of healthcare customer relations - correct answer ✅Public Relations; Employee Relations; Labor Relations. Public Relations - correct answer ✅A public relations program consists of strategies and tactics that accomplish the following: Communicate key IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Three powerful reason for learning to provide great customer service - correct answer ✅More job satisfaction; Less stress and hassle; More job success. What do customers want? - correct answer ✅Problems solved, acknowledgement and understanding, someone displaying effort to help, someone willing to listen, offered choices and options, help provided at a reasonable speed, confidentiality maintained, importance of request affirmed, feel, like they are the reason for someone's work, courteous and attentive treatment. How can you provide better customer service? - correct answer ✅Acknowledge the customer's needs, Allow venting, acknowledge that the customer is part of the business, apologize for the perceived inconvenience, use appropriate body language, do not try to match wits, use appropriate communication, arrange follow-up, display common courtesy, finish off and follow up on the encounter, ask appropriate probing questions, provide alternatives, provide explanations, know when to refer to supervisor, set limits when appropriate, summarize the conversation when needed, say thank you, use the customer's name if appropriate. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following is NOT one of the classifications of healthcare organizations in Chapter one? - correct answer ✅Individual healthcare. Which of the following is NOT a risk issue for healthcare? - correct answer ✅High percentage of technical and professional staff. Which of the following is usually at the top of the organizational chart? - correct answer ✅Board of Directors Which of the following statements best describes employees? - correct answer ✅All staff directly employed by the facility. Security uses senior management's endorsement to build what kind of program? - correct answer ✅Strong and effective. How many federal laws regulate private security? - correct answer ✅Zero IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Why are security cameras NOT allowed to be placed in a locker room? - correct answer ✅Invasion of privacy Proprietary security officers operate under which authority to act? - correct answer ✅Agent of the owner What is the Constitutional foundation or grounds for most arrests, searches, and seizures? - correct answer ✅Probable cause Which phase of emergency management includes activities (such as training, exercises, and the acquisition of emergency equipment and supplies) that prepare the facility foe an emergency? - correct answer ✅Preparedness Where can terrorism occur in the world? - correct answer ✅Anywhere in the world A class B fire extinguisher is used to fight what kind of fire? - correct answer ✅Flammable liquid fire IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Employees of which department are found all over the facility and often unlock all the doors to the department they are working in at the time? - correct answer ✅Housekeeping Theft of film for its silver content is a risk for which department? - correct answer ✅Radiology A security threat to the facility usually involves which sources? - correct answer ✅Internal and External Which of the following is NOT a function security provides for the business office/ financial services area? - correct answer ✅Refunding payment True or False: Escorts for valuables and cash should be at the same time each day and should follow the same route through the facility. - correct answer ✅False IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ The act of a patient using someone else's information to fraudulently obtain medical services is called what? - correct answer ✅Medical identity theft Which of the following is NOT a typical function of the business office? - correct answer ✅Environmental Services When placing a person in handcuffs: - correct answer ✅Place hands behind the back Which of the following should be protected by bollards? - correct answer ✅Hydrants Access to patient information is limited to those who "need to know" by which of the following? - correct answer ✅Health Insurance Portability and Accountability Act (HIPAA) Which of the following are examples of schedule V substances? - correct answer ✅Cough meds (w/Codine), diarrhea meds (w/atropine) IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following are examples of schedule IV substances? - correct answer ✅Darvon, Valium, Xanax Which of the following are examples of schedule III substances? - correct answer ✅Codeine, Vicodin, OxyContin Which of the following are examples of schedule II substances? - correct answer ✅Morphine, Cocaine, Methadone Which of the following are examples of schedule I substances? - correct answer ✅Heroin, LSD, Marijuana, Methaqualone Which of the following is NOT an appropriate response to a disturbance? - correct answer ✅Step up to the person(s) Which of the following describes the inner zone in the theory of protection? - correct answer ✅Inside the structure that is being protected IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ In an Incident Command System, which General Staff position conducts tactical operations, develops the tactical objectives and organization, and directs all tactical resources? - correct answer ✅Operations Which position is the only one always staffed in Incident Command System applications? - correct answer ✅Incident Commander Depending on the type and size of the incident or event, the Incident Commander may need to designate personnel to provide information, safety, and liaison services for the entire organization. What are these personnel called? - correct answer ✅Command staff When incidents expand, authority for performance of these functions may need to be delegated: Operations, Planning, Logistics, and Finance/Administration. What are the personnel who perform these four management functions called? - correct answer ✅General staff Identify the object of the Safety Management Program. - correct answer ✅To improve organizational performance IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ To minimize accidents and injuries To reduce or control costs for Workers' Compensation To assist in compliance documentation There are several external organizations that healthcare institutions collaborate with to maintain a safe environment. What is the common mission among them? - correct answer ✅Continuously promote, improve, and assure health and safety A class D fire extinguisher is used to fight what kind of fire? - correct answer ✅Flammable metals fire A class C fire extinguisher is used to fight what kind of fire? - correct answer ✅Electrical fire A class A fire extinguisher is used to fight what kind of fire? - correct answer ✅Ordinary combustible materials (paper, wood, fabric) IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ PASS is an acronym that describes what process? - correct answer ✅How to use a fire extinguisher (pull, aim, squeeze, sweep) What does the acronym NFPA stand for? - correct answer ✅(National Fire and Protection Association) Fire creates heat through many methods, Which of these is NOT a method by which fire spreads? - correct answer ✅Osmosis What does the acronym ROARR stand for? - correct answer ✅Report, Observe, Anticipate, React or Recommend Which of the following prohibits the unlawful use of force and violence against persons or property to intimidate or coerce a government? - correct answer ✅US Code of Federal Regulations IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Who should handle any demonstrator action on public sidewalks or streets? - correct answer ✅Local law enforcement Which of the following is NOT a valid assumption when developing a plan for response to a civil disturbance? - correct answer ✅Outside services such as transportation and deliveries will not be affected Which of the following best describe de-escalation techniques: - correct answer ✅Use listening skills and respond in a way that shows empathy A protection order is designed to do what? - correct answer ✅Provide a legal mechanism to enforce no contact between victim and assailant and protect the physical well being of the victim Which answer best describes security's role in a workplace violence program? - correct answer ✅Workplace violence programs are a partnership between security and many other healthcare disciplines IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Security officers face sanctions under criminal law if they violate the constitutional or civil rights of a party or engage in criminal acts. The sanctions are in which two areas? - correct answer ✅Constitutional and Civil Rights Which of the following is a physical environment consideration, as defined by the Joint Commission? - correct answer ✅Life safety Which organization requires the hospital to train forensic staff? - correct answer ✅The Joint Commission (TJC) You cannot effectively patrol a facility unless you are: - correct answer ✅Are prepared Which organization developed a code of ethics for healthcare security? - correct answer ✅International Association for Healthcare Security and Safety (IAHSS) IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ The best way to avoid loss of patient valuables is: - correct answer ✅Discourage from bringing valuables into the facility Which of the following do NOT regulate and accredit healthcare facilities? - correct answer ✅International Association for Healthcare Security and Safety (IAHSS) The areas with the highest potential for hostage taking are: - correct answer ✅Administration, Emergency Department, Obstetrics, Pharmacy The security department is considered which type of department? - correct answer ✅Support Which of the following defines vulnerability? - correct answer ✅Something with the potential to be physically wounded or open to attack or damage Which is the most common source of identity theft from healthcare facilities? - correct answer ✅Unattended purses and wallets IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ The measurable indications that workplace violence programs should include are: - correct answer ✅Employee surveys, prior incidents, independent reviewers The Joint Commission (TJC) requires how many disaster drills each year? - correct answer ✅Two Which is the best method to control a bomb threat? - correct answer ✅Prepare before the threat is received Standard precautions are a set of precautions that the CDC had called for in order to minimize the risk of infection. Which of the following is NOT covered under standard precautions? - correct answer ✅Sweat Which of the following is NOT one of the three basic purposes of the Incident Command System? - correct answer ✅Assuring constant communication between agencies IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ What two things should be used regardless of the type of vehicle patrol used? - correct answer ✅Preventative maintenance programs and sift-by- shift inspections What three components make up the Access Control Triad? - correct answer ✅Identification systems, staff education & training, physical security safeguards Which of the following defines property risk: - correct answer ✅Damage, theft, or vandalism to buildings, equipment, and supplies Which of the following is a security issue for employees of support or ancillary services? - correct answer ✅Isolated at night Business offices are often measured by: - correct answer ✅Accounts receivable days (A/R days) IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ What are the two types of criminal acts? - correct answer ✅Misdemeanors and Felonies According to IAHSS Hospital Crime Survey, assaults have - correct answer ✅Increased Which accreditation body provides standards to address Environment of Care, Emergency Management, and Life Safety in the healthcare environment? - correct answer ✅The Joint Commission (TJC) The most primary overriding concern of any security department should be - correct answer ✅The safety and well-being of anyone in the facility The basic structure of a typical healthcare organization resembles a - correct answer ✅Pyramid IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Why are departments and units that provide care for infant and pediatric patients of special concern to security officers? - correct answer ✅In addition to the heartbreak the family experiences, an abduction brings a swarm of reporters, bad publicity, and law enforcement agencies to the facility. Who needs to be trained about the facility's system for protecting children from abduction? - correct answer ✅Mothers, husbands, significant others, and family; Nursing on affected units; Security; All facility employees Which statement best describes the ways to secure the medical records department? - correct answer ✅Use one of the following access control systems: Lock and key, combination locks, badge readers with access cards, bio- metrics. Which of these conditions make it difficult to work effectively with behavioral patients? - correct answer ✅Drug and alcohol impairment. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of these actions is a HIPPA violation? - correct answer ✅You observe a victim being brought into the emergency department suffering from a gunshot wound. You hear medical staff comments about the victim's condition. You tell the paramedic from the ambulance about the victim's condition. You are on duty signing in visitors at the hospital. You have a patient census for reference. You leave to direct a visitor and leave the patient census in plain view for passers-by. You have finished your shift and throw the old patient census in the trash. Which of the following is true of behavioral patients in emergency departments? - correct answer ✅Often have longer lengths of stays due to placement issues. Must be managed with both situational control and empathy. Are often placed in retrofitted areas. Which of the following is NOT an example of a drug diversion method? - correct answer ✅Obtain a prescription from your physician. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ In which year was the Controlled Substances Act (CSA) enacted? - correct answer ✅1970. Which of the following is NOT true about video surveillance? - correct answer ✅Dummy cameras are accepted methods of surveillance. Which of the following defines over-the-counter medications? - correct answer ✅Do not require a prescription and are generally displayed on the consumer side of the pharmacy counter. Which of the following staff may enter the compounding area in a pharmacy? - correct answer ✅Licensed pharmacist. Which of the following are examples of schedule II substances? - correct answer ✅Morphine, cocaine, methadone. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following is NOT one of the most common forms used by security officers in reporting incidents.? - correct answer ✅Investigation security report. In criminal law, how must guilt be determined. - correct answer ✅Beyond a reasonable doubt In any trial, who is the trier of law? - correct answer ✅The judge. Which of the following is NOT a time of heightened risk in an emergency department or behavioral patient care unit? - correct answer ✅Voluntary hospitalization. When should reports be written? - correct answer ✅By the end of the shift. Define ADA. - correct answer ✅Americans with Disabilities Act. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following is NOT one of the basic steps in report writing? - correct answer ✅Examine the report. A warrant is issued by whom? - correct answer ✅A judicial officer. A security officer should carry a notebook for all of the following reasons except which one? - correct answer ✅To keep track of food orders. Which of the following is in a medical record? - correct answer ✅Information about physical health. Information about family relationships. Information about sexual behavior. Information about substance abuse. A good report writer has a balanced blend of which of these? - correct answer ✅Attitude, skills, knowledge. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following is an example of a tort committed by a security officer that may result in civil litigation and liability? - correct answer ✅Excessive use of force; False arrest; Malicious prosecution. Which of the following is NOT a reason that management would close an investigation? - correct answer ✅The situation was corrected. Which of the following is a role of the National Center for Missing children and Exploited Children? - correct answer ✅Provide things that healthcare organizations can do to "harden the target". Develop a profile of the typical kidnapper. Provide suggested training for nursing, security, and other personal. Which governing body's legal statute governs whether an interview may be tape-recorded? - correct answer ✅State. Which of the following types of questions should NOT be used in an interview? - correct answer ✅Leading. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which organization developed a code of ethics for healthcare security? - correct answer ✅International Association for Healthcare Security and Safety. (IAHSS) Non-verbal communication accounts for what percentage of communication? - correct answer ✅94 percent. The self-disciplined officer does NOT do which of the following? - correct answer ✅Call a routine duty a waste of time. Which of the following is a professional attribute? - correct answer ✅Image, Posture, Attitude, Initiative. Which of the following does NOT apply when an officer has decided to use force for self-defense or to defend another person? - correct answer ✅Must be able to inflict pain. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which factor can contribute to behavior escalation in a patient? - correct answer ✅Food selection. Which of the following items is NOT security equipment? - correct answer ✅CPR pocket mask. Which of the following is NOT a disadvantage of a protective vest? - correct answer ✅Avoiding or minimizing injury. Generally, a security officer does what during a robbery? - correct answer ✅Observes and reports. Which accreditation body mandates the provision of a secure healthcare environment? - correct answer ✅The Joint Commission. Which of the following should a security officer NOT do when interacting with a visitor? - correct answer ✅Use sarcasm. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which is the most common location where missing patients are found. - correct answer ✅In the cafeteria or near an entrance. In which way is a security officer likely to interact with a patient? - correct answer ✅Picking up or returning patient's valuables; Investigating lost or stolen property; Helping resolve domestic disputes occurring at the facility. When an infant abduction is suspected, what should security's first response be? - correct answer ✅Immediately go to the property's exits, doors, garages, etc.. Stop each person walking or driving out who has anything a baby could be in. Which trait or skill is NOT desirable for a security officer to possess? - correct answer ✅Ability to speak loudly. Security officers must interact in a professional manner with which group of people? - correct answer ✅Patients, Visitors, Employees, Physicians. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ To be successful, teams need which of the following? - correct answer ✅Access to resources; Clearly defined boundaries; Access to people who know; Clearly defined purposes and goal. What is a misdemeanor? - correct answer ✅Any offense other than a felony. Security uses senior management's endorsement to build what kind of program? - correct answer ✅Strong and effective. How should friendships and inter-personal relationships between security officers and staff members from other departments be treated? - correct answer ✅Encouraged, but security staff educated about ethics and avoiding favoritism. Which of the following allows a department to assess its cost-effectiveness within an organization? - correct answer ✅Bench-marking. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ What should the most primary overriding concern of any security department be? - correct answer ✅The safety and well-being of anyone in the facility. Which of the following are skills a security professional should have and use at all times? - correct answer ✅Good observation skills, Good communication skills. Tolerance. Why are vendors potentially a high security risk to a healthcare facility? - correct answer ✅Vendors often have access to sensitive areas yet staff of the healthcare organization may know very little about vendor's background. In the patient- and family-centered care philosophy, who determines which individuals are part of the patient's family? - correct answer ✅The patient provided he or she is developmentally mature and competent to do so. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Which of the following is not an example of an external costumer? - correct answer ✅Employees. Which of the following does NOT help the security uniform communicate an appropriate message to the public? - correct answer ✅Wearing the uniform shirt outside of the trousers. Which of the following is NOT an example of undesirable behavior and demeanor in a security officer? - correct answer ✅Confidence. What is the relationship between employees and management sometimes called? - correct answer ✅Employee relations. Which of the following may union members NOT do during picketing? - correct answer ✅Block entrances to the building. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Teamwork - correct answer ✅The work or activity of a number of persons acting in close association as members of a unit. Team Building - correct answer ✅The selection of members and the resources, effort, and dedication an organization employs, through teams, to reach a common mission and goal important to the organization. Types of Teams - correct answer ✅Project teams; ongoing or functional, work teams. Project Teams - correct answer ✅A project team is temporary. It has both core members and affiliated members. Natural Work Team - correct answer ✅Is all the people who work in a specific work area. A security Department is a natural work team. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Self Directed Work Team - correct answer ✅Shares administrative and management functions for a functional area. An example is a security team working only in the Emergency Department. Process Improvement Team - correct answer ✅Shares responsibilities or monitoring or controlling a work process. Uses full-time or part-time members. For maximum impact, is inter-disciplinary. For example, an inter- disciplinary team reviewing forensic patient admissions and stays in the healthcare organization draws its members from nursing, security, risk management, food services, and admissions. Management Team - correct answer ✅Represents independent functions and coordinates efforts and priorities across departmental or inter- disciplinary lines. The environment of care/safety committee is an example. The 5 stages in all teams - correct answer ✅1. Forming, 2. Storming, 3. Norming, 4. Performing, 5. Adjourning. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ The Forming Stage - correct answer ✅Teams go through the forming stage when the team is formed and when a new member joins the team. In this stage, the ground rules for future meetings are established as well as the mission, purpose, and goals of the team. The Storming Stage - correct answer ✅The storming stage is often marked by conflict. Team members are deciding the direction of the team and the roles and responsibilities of the team members. The conflict can be productive if team members are comfortable voicing their opinions and open enough to listen. The Norming Stage - correct answer ✅When norming occurs, conflicts from the previous stages have been resolved. Team members find they can work together to solve the tasks at hand. The Preforming Stage - correct answer ✅In this stage, the team displays the ability to work smoothly together. Decision making, troubleshooting, and clearly developed channels for disagreement and complaints are in position. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Inconspicuous patrols - correct answer ✅In these you want to remain unnoticed by others. Community-oriented Policing or Patrolling - correct answer ✅To address the cause of crime and other community issues, some organizations use community-oriented policing and patrol. This nontraditional form of patrol is both a philosophical and management approach. The community, healthcare organization's administration, and security department work in partnership to solve problems proactively. Key elements in conducting patrols - correct answer ✅Observing, perceiving, remembering. Senses used in observing by importance - correct answer ✅Sight; hearing; smell; touch. Perception in regards to effective patrol - correct answer ✅Perception can be defined as a person's mental picture of a situation at any given point in time. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+ IAHSS Exam Questions (100% Correct Answers) Latest 2024 RATED A+ Protective Equipment - correct answer ✅Protective vest; baton; chemical agent; handcuffs; pocket mask for CPR; firearm or stun gun; protective mouth and eye equipment; flashlight; latex and leather gloves; portable radio. Guidelines for use of force with defensive weapons - correct answer ✅Use should be defensive only; never use a weapon to threathen or coerce anyone. If weapons are used on a suspect, or innocent bystander, medical treatment must be provided, as required. Any use of weapons should be fully document in an incident report, including a clear explanation of why such force was necessary. IAHSS Exam Questions (100% Correct Answers) Latest 2023 RATED A+