GEB 3213 Exam 1: Culture, Business Communication, and Writing Techniques, Exams of English Literature

Download GEB 3213 Exam 1: Culture, Business Communication, and Writing Techniques and more Exams English Literature in PDF only on Docsity! GEB 3213 Exam 1 (Trammell) 100% Correct Questions & Answers. What is culture? - ANS Coherent, learned, shared view of a group of people about life concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior What are the 3 keys to understanding culture? - ANS 1. Attitudes 2. Behaviors 3. Values What are stereotypes vs prototypes? - ANS Stereotype- mental representation of other people and culture that fits into specific pre judge behavioral patterns (rigid) Prototype- Examine person using stereotyped information, but this approach allows flexibility and can leave room for differences in individuals What is High Context culture vs Low Context culture? - ANS High Context- relies on minor details to communicate necessary info (rank, setting, nonverbal). Value personal relations and goodwill. Trust is established first, through slow, ritualistic negotiations Low Context- relies on words spoken in a message to deliver and understand communicated info. Value expertise and performance. Fast and efficient negotiations What the 5 High highest Context cultures and 5 Lowest Context cultures? - ANS High 1. Japanese 2. Chinese 3. Korean 4. Middle East 5. Latin America Low 1. Swiss 2. German 3. Scandinavia 4. North America 5. France What is Denotation vs Connotation (Meaning Types)? - ANS Denotation- dictionary definition Connotation- contextual associations (preferred) What Abstract vs Concrete Noun types? - ANS Abstract- conceptual nouns such as emotions Concrete- tangle, physical things (preferred) What are some issues with words in foreign countries? - ANS -False cognates P a g e 1 | 5 -Translation of phrases may have different meaning What are 3 types of Company language? - ANS 1. Ethnocentric Staffing- primary language used for multinational business will be same no matter the official location (prevalent but now deemed insensitive) 2. Polycentric Staffing- managers are hired from their host country 3. Geocentric- manager at each location must be there best person for job regardless of cultural background (BEST) Is Collaborative writing common with business reports? - ANS Yes What are the 3 purposes of business writing? - ANS 1. Inform 2. Persuade 3. Collaborate What are the audiences and how many support points are needed? - ANS Primary and secondary audience 3-4 primary points to support main idea What are 4 things to keep in mind while writing the document? - ANS 1. Make main point clear towards beginning 2. Do not include irrelevant info 3. Present in logical fashion 4. Include all important details What is Style? - ANS Word choice, sentence length, and tone create style US business writing is North American Journalism style" concise, quick, direct, few adjectives and adverbs with short words/sentences. Formal What are 5 things to avoid in business writing? - ANS 1. Humor is risky 2. Don't be over friendly 3. Be yourself 4. Don't use flattery 5. Don't preach or brag What are the 3 important characteristics of word choice is business writing? - ANS 1. Powerful 2. Familiar 3. Bias Free What are deadwood phrases? - ANS "in the event that" = if "at this point in time" = now What do you do with infinitives? - ANS Change them to gerunds "to allow" = allowing P a g e 2 | 5