Human Resource Management Assessment Evidence Task 1, Exams of Human Resource Management

Download Human Resource Management Assessment Evidence Task 1 and more Exams Human Resource Management in PDF only on Docsity! Human Resource Management Assessment Evidence Task 1 Provide answers to all of the questions below: 1. Explain the concept of self-appraisal and how can it contribute to a performance review. Self-Appraisal is effectively a self-performance evaluation and it can be also used as an integral part of performance appraisal. The self- appraisal method is useful for companies to use as a foundation to the Annual performance review meetings with their ‘people’. The approach gives employees a better understanding and vision to their own performance and at the same time, encourages the employees to take responsibility of their own career development. Furthermore, it substantially reduces dependence on the opinions of the manager/supervisor and hence making it more of a two-way discussion and shared evaluation. 2. Explain the concept of peer appraisal and outline one benefit of peer appraisal. Peer appraisal is a kind of advice system in the performance appraisal process. The system is intended to monitor and enhance the job performance. It is typically performed by associates who are a part of the same team.  Facilitating Accountability for Performance Improvement - The employee who receives feedback on their performance from peers, gain valuable insight into their strengths and advancements needs. 3. Outline three benefits of planning work.  Focuses attention on objectives and results – Planning the work early will energize the mind and with the focus centered on the current task, it is sure to hit optimum productivity.  Planning work in advance gives a clarity - having the tasks all planned out gives a clearer picture of what to do, when and how urgent. Therefore, its keep the employee on track towards achieving what is really important to the business. 4. Outline each of the letters in the acronym SMART in relation to goals.  Specific: Well defined, clear, and unambiguous  Measurable: With specific criteria that measure your progress towards the accomplishment of the goal  Achievable: Attainable and not impossible to achieve  Realistic: Within reach, realistic, and relevant to your life purpose  Timely: With a clearly defined timeline, including a starting date and a target date. The purpose is to create urgency. 5. Discuss the concept of the Pareto Principle in relation to time management. The Pareto principle is a basic time management technique that can increase your performance by simply starting on solving the personal and non-personal problems first so that things can work out better and smoother. The Pareto rule suggests that 20 percent of the activities will account for 80 percent of the results. The conducting behavioural assessments and appraisals improve Performance. It’s major focus on improving employees performance as it analyses and evaluates the opportunity factors like social process and technology. It helps determine who is in need of more training as it gives information regarding the strengths and potentials as well as weaknesses of the employees. behavioural appraisals are also more useful for employee counseling as well as rewards and promotions. It also provides an opportunity to discuss employee development opportunities. 17. Explain five learning styles and why it is important to identify learning styles.  Visual: The occipital lobes at the back of the brain manage the visual sense. Both the occipital and parietal lobes manage spatial orientation.  Physical: The cerebellum and the motor cortex (at the back of the frontal lobe) handle much of our physical movement.  Logical: The parietal lobes, especially the left side, drive our logical thinking.  Verbal: Prefer to use words both when speaking and when writing  Auditory: Prefer to use sounds, rhythms and music for your learning. Assessment Task 2: Plan personal work goals project Complete the following activities: 1. Prepare for a meeting with your assessor. Using the Internet, research and choose a company that you would be interested in working for, as well as a job role within that company. The role you choose should be at a managerial level, such as a Marketing Manager or Human Resources Manager. You will need to be able to access a position description and the company’s web site. Your assessor can provide you with assistance in identifying this information if you are having difficulty accessing such information. Review the company’s web site and position descriptions. Consider what your work goals for 12 months would be if you were in that position. One of the work goals should be in relation to your own professional development. List at least five personal work goals for the job role. Your goals must be SMART goals, so that your achievement of the goals can be measured. 2. Meet with your assessor to discuss your personal work goals. At the meeting, you will need to: Provide an overview of the business that you have chosen, including the purpose of the business and where it is located. Review the company web site with your assessor. Company Website: https:// www.rtg.com.au/  Discuss the company’s goals or objectives as evidenced by your review of their web site and position description. Company Website: https:// www.rtg.com.au/about/ Position description website :https:// www.rtg.com.au/careers/?ja-job=945764  Discuss the position description for the job role you are interested in. Explain why you are interested in the job role and describe the key responsibilities of the job role.  Discuss the five personal work goals that you have identified for the position, including why these goals are relevant to the company’s strategic goals and plans, as well as to the job role and how these are suitable goals for a 12-month period. During the meeting, demonstrate effective communication skills including:  Speaking clearly and concisely  Using non-verbal communication to assist with understanding  Asking questions to identify required information  Responding to questions as required  Using active listening techniques to confirm improvements to the client  Manage the budget including the determination and proposal of annual budgets and reporting  Be involved in project management ensuring all projects are on time, on budget, well communicated and that there is documentation and proper client handover. Personal work goals Personal development goals are essential to improve your performance, achieve more, and increase the value to the team and business. My personal goals for the next 12 months are: 1. Complete the Cisco Security certificate courses within 1 years from Cisco. This course will help to progress on the IT career at RTG 2. Improve the public speaking and presentations skill in 6 months’ time. As an IT manager my responsibility is to visit RTG client mainly private school to find out the IT needs. Therefore, it is necessary to prepare presentation and delivery in a manner the school recognize our service best. 3. Improve the team collaboration, also build and improve relationships with people at work in around 3months’ period. Team collaboration is a important skill especially for IT professionals to finish the project tasks on time and achieve the set business goals on time. 4. Improve my emotional intelligence - ability to understand both my emotions and others within 8 months. It is an important skill which helps improve communication, management, problem-solving, and relationships within the workplace. IT manager should have the above skill to understand the end users requirement and convey to the IT professional so I believe it is important to learn. 5. Enhance the listening skills in 5 months. RTG IT manger are the intermediates between the clients and RTG employees therefore I believe it is essential to listen and understand the clients need to achieve the business goal of the company. 4. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment. Attach your personal work goals report to the email. Good Morning Adib, The Reflex Technology Group (RTG) is long-established Australian ICT company delivering of quality solutions and service to their clients. RTG advertised for the post of IT manger which I am interested in joining so I have studied about them from their website. This helped me to prepare a personal work goals report. The personal work goal report includes overview of the company and my next 12 months plans for personal work goals. Please find the attached personal work goal report. Thanks & Regards, Thiriveni Puviraj 4. Write a weekly schedule. Using one of the tools you have researched, take the list of typical tasks set out in Communications Manager Tasks, and prepare a schedule for a typical week incorporating all of tasks included in the list. Factor in at least 30 minutes a day for relaxation to ensure a work-life balance. This can be any activity you choose. Take a screen shot of the weekly plan. Discussion happened on 19/10/2019 5. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachments and ask for a time and date of their meeting. Attach your work priorities planning report and your weekly schedule screen shot to the email. Good Morning Adib, Prioritizing the work and making a plan for daily or weekly provides a confident and work life balance. The work priorities planning report provide the three different tools and technology which helps me to prioritize and schedule my work also this report includes impact of stress and how to overcome these. In addition to this I have used google calendar to plan my weekly work. Thanks & Regards, Thiriveni Puviraj 6. Meet with your assessor. This meeting will be held at your workstation. Ensure that your workstation has been set up ergonomically. Before the meeting begins, ensure that the weekly schedule that you have prepared is ready to show to your assessor. At the meeting, you will be required to:  Discuss the research you conducted and technologies you have identified to assist managers in planning and prioritizing work tasks. Describe each of the technologies and their usefulness.  Discuss with your assessor the impact of workplace stress on personal well-being and strategies that you can be used to address it. Discuss the impacts of workplace stress and the strategies to address these that you recorded in your work priorities planning report.  Provide a weekly schedule using one of the technologies that you have researched and that incorporates all of the tasks in the list provided by your assessor and show how you have organized the week to reflect the priority of each job.  Show how at least 30 minutes of relaxation time has been included in each day During the meeting, your assessor will ask you to respond to some unexpected information that will mean you need to adjust your weekly schedule. This work will involve you prioritising the urgent tasks but showing how you will still be able to achieve all of the tasks included in your weekly schedule, noting that some may need to be carried forward to the following week. When you have completed re-scheduling, discuss your revised schedule with your assessor. Tell your assessor how you have prioritized and rescheduled tasks to ensure that you can still complete all required tasks. You will be assessed on your skills in prioritizing, as well as rescheduling tasks. During the meeting, your assessor will also be assessing you on your ability to be a positive role model to others through the development of an organised and clear schedule, and your ability to make changes to it effectively. During the meeting, demonstrate effective communication skills including:  Speaking clearly and concisely  Using non-verbal communication to assist with understanding Thiriveni Puviraj | 5963273 | BSBWOR501 Self-Assessment Report Complete the self-assessment table for two units of competency. List the elements and performance criteria of the unit only. Use the following scale to rate your self-assessment of each 1 I have no skills and knowledge in this area 2 I have some skills and knowledge in this area 3 I have sound skills and knowledge in this area, but further development and experience would be valuable 4 I am fully competent in this area 5 I have strengths in this area and I can provide coaching and mentoring to others to develop their skills and knowledge Unit of competency: BSBHRM602 - Manage human resources strategic planning Elements Performance criteria Self-assessment Provide brief comments as to how you determined your assessment ranking1 2 3 4 5 1. Review programs, systems and processes 1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes 1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems 1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness 1.4 Analyse performance reports and variance from plans for key result areas of the X I have detailed analyses of supply chains, and operational, product and service delivery systems. I always seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities. Analysis of trend and changing market in relation to organization Thiriveni Puviraj | 5963273 | BSBWOR501 organisation 1.5 Identify and analyse changing trends and opportunities relevant to the organisation 1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities 2. Develop options for continuous improvement 2.1 Brief groups on performance improvement strategies and innovation as an essential element of competition 2.2 Foster creative climate and organisational learning by promoting interaction within and between work groups 2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful 2.4 Accept failure of an idea during trialling and recognise, celebrate and embed success into systems 2.5 Undertake risk management and cost- benefit analysis for each option or idea approved for trial 2.6 Approve innovations through agreed X Always try to accept failure of an idea during trailing and recognize, celebrate and embed success into systems. I have previous experience of Undertake risk management and cost-benefit analysis for each option or idea approved for trial. Thiriveni Puviraj | 5963273 | BSBWOR501 organisational processes 3. Implement innovative processes 3.1 Promote continuous improvement and sustainability as essential to doing business 3.2 Address the impact of change and consequences for people and implement transition plans 3.3 Ensure objectives, timeframes, measures and communication plans are in place to manage implementation 3.4 Implement contingency plans in the event of non-performance 3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively 3.6 Ensure that learnings from activities are captured and managed to inform future work 3.7 Regularly evaluate continuous improvement systems and processes 3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals X Always continuous improvement and sustainability as essential to doing business and also ensure that learning from activities are captured and managed to inform future work. Furthermore, I evaluate continuous improvement systems and processes Thiriveni Puviraj | 5963273 | BSBWOR501 non-performance 3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively 3.6 Ensure that learnings from activities are captured and managed to inform future work 3.7 Regularly evaluate continuous improvement systems and processes 3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals Thiriveni Puviraj | 5963273 | BSBWOR501 2. Professional competence research Interview at least two of the following people; a fellow student, a family member, friend or colleague who currently works as a manager, or your assessor. Use the Interview Response Form to document their responses. Ask the interviewees to identify the skills and knowledge that they consider most important for a manager, as well as any skills that they consider may be important to develop based on industry trends. In addition, ask them to discuss one example of a professional development activity they have undertaken recently and how this was beneficial to them. Ask them whether they would recommend this activity to others. Scan and save completed responses to provide as part of your assessment evidence. 3. Write a career review Prepare your response to the following questions and present your response as part of your presentation. Your response to each question needs only be a few dot points on a slide, which you can then explain verbally.  Discuss your career aspirations.  Discuss the possible career options that you have following completion of your course Thiriveni Puviraj | 5963273 | BSBWOR501 4. Write a networking review Identify and describe at least two formal networks that a Manager could participate in.Your response to each question needs only be a few dot points to include in your presentation which you can then explain verbally. For the two formal networks identify:  Organisation name and contact details including telephone and email.  The services offered by the networking organisation.  The costs involved in joining the networking organisation.  The benefits you believe joining the network brings to you.  Any other relevant information.  Details of an upcoming event provided by the organisation that you are interested in and why you are interested in the event. You will be including the results of your review in your presentation. 5. Write a Professional Development Plan Develop a professional development plan, using the Professional Development Plan Template to guide your work. The professional development plan will also be based on the activities you have already completed in this Assessment Task. For each of the professional development activities, complete all sections of the table in the Professional Development Plan Template. Professional Development Plan Name Thiriveni Puviraj Date of Development 28/10/2019 Date to be Reviewed 02/11/2019 Thiriveni Puviraj | 5963273 | BSBWOR501  Your personal and professional goals for the next 12 months, and for the next five years.  Your perceived strengths in your skills and knowledge. Also identify areas that you would like to improve or gaps you would like to fill. These will have been identified through your self-assessment, interviews, or in response to new industry trends.  Three professional development priorities based on your areas for improvement and/or gaps you have identified. For each of the priorities identified you will also need to provide the reasons why you have identified this as a priority and by when you would like to address the priority.  Three professional development activities that you feel would meet your desired areas for improvement or gaps and that you intend to participate in over the next 12 months. The professional development activities could also include the networks that you have identified.  At least one of the professional development activities you identified should be in response to the feedback provided during the professional development research you conducted.  For your presentation, you should provide examples of how you have ranked your skills and knowledge in the self-assessment ranking. Give at least four for each unit of competency. You should also discuss how useful you found the self-assessment process, as well as how it has informed your professional development plan.  Discuss each interview, including who you interviewed and their job role. Describe the feedback provided regarding important skills and knowledge and professional development activity and how this informed your professional development plan. 7. Conduct presentation Conduct your presentation to your assessor and at least two other students selected by your assessor using the PowerPoint slides that you have developed. During the presentation, demonstrate effective communication skills including:  Speaking clearly and concisely  Using non-verbal communication to assist with understanding  Asking questions to identify required information  Responding to questions as required  Using active listening techniques to confirm understanding Your assessor will also be assessing you on your ability to be a role model for others through your ability to provide a clear and organised presentation. At the end of the presentation, you will need to obtain feedback from your assessor and fellow students. Ask if they have any suggestions for any additional professional development activities you could complete, or if they have general comments on your professional goals and objectives. Document the feedback you receive, as you will use it to revise your professional development plan. 8. Evaluate your presentation. Assess your own performance by reflecting on your presentation abilities (for example, clarity of information presented, your communication skills, ability to meet timelines). The evaluation should be about half a page. Thiriveni Puviraj | 5963273 | BSBWOR501 The presentation was regarding the professional development. I have selected the charm and light colour for the presentation to focus on my contents of the presentation. Audience are liked it. And also I have used picture, table and chart to explain contents of my presentation. Furthermore, follow the order of the question to accomplish the assessment task. Thiriveni Puviraj | 5963273 | BSBWOR501 I was able to clear understand my next twelve months goals which are related to my personal and professional. Goals identified as per the SMART method. My 5 years goals are reasonable and achievable. Covered all the assessment task requirement. Read and clearly understood the purpose of the presentation which provided the confident to prepare the good presentation. I have delivered the presentation very well and the audience and the assessor was clear about my professional development plan. The only mistake was pointed out my assessor is wrong unit competency selection. He has requested to amend the presentation and upload it. Other than that it was went very well. I was able to interact with audience and asked question. I have finished my presentation on time delivery it on time. 9. Update your professional development plan Incorporate the feedback you received at the end of your presentation into your professional development plan. Communication Communication skill important to In 5 months, in next 2 months Skill interact with team members. To get better understand of task the communication skill is important 10. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachments. The email text should also should note the changes that you made to your professional development plan after your presentation. Attach the following to the email:  Self-assessment report  Scans of interview responses  Professional development plan  PowerPoint presentation  Presentation evaluation Good Morning Adib,