Introducing Electronic Commerce - E-Commerce - Lecture Slides, Slides of Fundamentals of E-Commerce

Download Introducing Electronic Commerce - E-Commerce - Lecture Slides and more Slides Fundamentals of E-Commerce in PDF only on Docsity! The Internet and the Web Docsity.com Points to cover • Introducing Electronic Commerce – Ecommerce main areas – Types of ecommerce sites • Web Storefronts • Web Auctions – Methods of Ecommerce Payments • Checks • Credit cards • E-cash • Browser Utilities – Helper Applications – Plugins – Java applets • Web Portals • Types of internet Docsity.com Types of Ecommerce Sites 1. Web Storefronts – Storefronts on web are offering customers to visit virtual (may not exist physically) retail stores – Promotes B2C Commerce – Special software packages available to create a web storefront, called Commerce Servers – Consumer activities on a web store front • Registration: – Consumers need to provide their details (name, shipping address, credit card number etc.) once – Next purchase doesn’t need them to enter it again • Product Browsing – Look for different product details – Can be done without registration also. • Placing products into virtual shopping carts – A cart is a virtual space to put different items. Docsity.com … Web Storefronts • Behind the scene activities – Calculate taxes and shipping costs – Handle a variety of payment options – Update and replenish inventory – Ensure reliable and safe communications • Collect the data about visitors and generate reports to evaluate the site’s profitability Docsity.com … Types of Ecommerce Sites • Web Auctions – Promotes C2C Commerce – Let sellers put the product details and buyers submit bids electronically – Like traditional auctions – Two basic types of Web Auction Sites • Auction house sites – Site owner normally asks bids for some company’s surplus stock – These sites are normally safer site for electronic auctions • Person-person auction sites – Operates more like flea (free) markets – The site owner allows buyers and sellers meet electronically – Site owner is not involved in the purchase (get some %age of it or just a facilitator) – The credibility of such sites may be shaky (sellers & buyers need to be cautions) Docsity.com …Methods of Electronic Payments • Electronic Money – Also called E-cash or cyber cash or digital cash – Denotes digitally encoded currency balances (Numbers saved on a smart card, also called e-wallet) – A third party (banks) is involved • Any one can pay the third party to increase the count on its card • After a purchase done, the seller can transfer the count on a customer’s smart card to its own card • A device called “Card Reader/ writer” is used • Seller’s card reader should have an access to customer’s card reader for an e-cash transfer – The method is still in infancy: • The third parties offering e-money services are not many • Card reader devices are not widely available with customer computers Docsity.com Browser Utilities • Helper Applications – Some files which are attached to the hyperlinks of a page can not be shown by the browser – Example: • Video clips, Sound clips, Microsoft Power point slides – A separate program is needed to show different types of files – Examples: • Microsoft Media Player for video and sound clips • Microsoft power point – A Web Browser can be configured to open the needed programs (called Helper Applications) directly – To properly use a helper application • It must already be installed on the user computer • Browser must be configured properly to invoke the application when needed Docsity.com …Browser Utilities • Plugins – Helper application programs run in separate windows – A plug-in program lets the browser to deal with non-html files within their windows – A plug-in • Adds new functionality to the browser (sometimes adding new menu options) • Doesn’t let the user to configure the browser or to install any separate program – Users need to obtain and install the plug-in program – Examples: • Acrobat reader plug in lets the user read pdf documents within the browser window (available differently for different browsers) • Cosmos plug-in for showing 3D animations • Media Player from Microsoft to play audio files • Quicktime from Apple, RealPlayer for Real Networks, Shockwave from Macromedia Docsity.com More Web Concepts • Web Portal – Portals are sites which offer a bunch of services (instead of just displaying some information) – The services may include: • Email space for the visitors – On registering the service, the user will get an email address and a limited space to the site’s email server • Updated News • Links to other web sites for – Weather – Sports – Financial • Web Service – Users can allocate a web space to launch their pages on the Internet Docsity.com … More Web Concepts • Two main types of portals are: – Horizontal portals • Designed to appeal the mass audience (general public) • Offer general interest services and links – Vertical portals • Present focused content to appeal to special interest groups • Examples: – Sports portal discuss only links/ services relevant to sports Docsity.com Helper Applications • Most popular helper application categories: • Offline browsers • Information Pushers • Filters • Information pushers – User selects channels – Program retrieves relevant information – Stores it for later viewing – PointCast Network and BackWeb Docsity.com Web Publisher: Backweb | File Edit View Go Favorites Help | aoe | Q eH go Y | oa 8&8 4 4 Back "foward "Stop Reftesh Home | Search Favorles History Channels | Fulscreen Mail Pint | Address [4] htp://wum.backweb com Stinks ~ =a a Evie BACKWEB Internet Communication Applications = TECHNOLOGIES pT b CS Re 4 i Bui PEC a eeie ese eae to focus and adapt quickly to changing customer needs and market conditions by improving their ability to ere heuer cera a Ui oleae ACh TOP NEWS INTRODUCING EVENTS ¢ WatchGuard and BackWeb Sales Accelerator DCI’s Customer Relationship BackWeb Join Forces to Management Conference & Deliver LiveSecurity BackWeb Technologies Expo revolutionizes the Front Office = (B] Done [ [| [ [@ ntemet zone Docsity.com Helper Applications • Filter – On Web, some content is inappropriate for youngsters – Filters • limit access • Set time limits for access time • Report usage statistics – Cyber Patrol, Cybersitter, Net Nanny Docsity.com Types of internets • Intranets – Private networks within an organization – Like the Web outside, browsers, web pages and web sites are used – Prime objective • information availability and flow Docsity.com Internet2 • A private Internet • Limited access • More costly • High speed • Primary beneficiaries are Federal Government and major corporations • Advanced nanomanipulators Docsity.com Docsity.com