University of Hertfordshire Security Regulations: Access, Weapons, and Property, Study Guides, Projects, Research of Structural Design and Architecture

Download University of Hertfordshire Security Regulations: Access, Weapons, and Property and more Study Guides, Projects, Research Structural Design and Architecture in PDF only on Docsity! Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 1/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) Security and Public Access UPR HS05 version 08.1 Policies superseded by this document This document replaces version 08.0 of UPR HS05, with effect from 30 March 2021. Summary of significant changes to the previous version This document has been amended to reflect the merge of the Schools of Physics, Astronomy and Mathematics and the School of Engineering and Computer Science. Other minor amendments have been made for clarification purposes only. Glossary A glossary of approved University terminology can be found in UPR GV08. Table of contents 1 Introduction ............................................................................................................... 3 2 Instructions to managers ........................................................................................... 4 3 Management of security within the University and Students’ Union ......................... 4 3.1 Head of Security and Resilience ............................................................................. 4 3.2 Control Room .......................................................................................................... 4 3.3 Closed circuit television .......................................................................................... 4 3.4 Emergencies ........................................................................................................... 4 4 General security and public access regulations and procedures .............................. 5 4.1 Public access to University grounds ....................................................................... 5 4.2 Entry to University premises ................................................................................... 6 4.3 Electronic Access Control ....................................................................................... 6 4.3.1 Unlimited access, including access to restricted areas ........................................ 6 4.3.2 Access, excluding access to restricted areas ....................................................... 6 4.3.3 Access to areas controlled by Head of Strategic Business Units ......................... 7 4.3.4 Electronic access system and electronic access cards (University Identity Cards) ............................................................................................................................. 7 4.4 Identification ............................................................................................................ 8 4.4.1 University identity cards........................................................................................ 8 4.4.2 University accommodation ................................................................................... 9 4.5 Attendance at the University during weekday evenings, at weekends, on public holidays, University statutory holidays and other periods of closure ...................... 9 Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 2/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4.5.1 Library and Computing Services .......................................................................... 9 4.5.2 Teaching accommodation service ........................................................................ 9 4.5.3 Lectures, classes, laboratory and group activities .............................................. 10 4.5.5 Working after 22.30 hours .................................................................................. 10 4.5.6 University accommodation hired via Conference Hertfordshire ......................... 11 4.5.7 Public holidays, University statutory holidays and other periods of closure ....... 12 4.6 Contractors ........................................................................................................... 12 4.6.1 General regulations ............................................................................................ 12 4.6.2 College Lane and de Havilland Campuses ........................................................ 12 4.7 Personal security .................................................................................................. 13 4.7.2 Immediate personal danger ................................................................................ 13 4.8 Security of University property .............................................................................. 13 4.9 Weapons ............................................................................................................... 13 4.10 Removal of equipment and materials from University premises ........................... 14 4.10.2 Loans of equipment and materials ..................................................................... 14 4.10.3 Movement of equipment and materials between campuses and sites ............... 14 4.10.4 Equipment and materials which have been purchased from the University ....... 14 4.11 Unattended baggage ............................................................................................ 14 4.12 Political and public meetings ................................................................................ 15 4.13 Security fences ..................................................................................................... 15 4.14 Emergency Telephones ........................................................................................ 15 4.15 Disturbance and/or damage to University grounds ............................................... 15 5 Leaving vehicles on university premises overnight, at the weekend, on public holidays or on University statutory holidays ............................................................ 15 6 Sanctions and Penalties.......................................................................................... 16 7 University Identity Cards ......................................................................................... 16 7.3 How to obtain a University Identity Card ............................................................... 16 7.4 Validity .................................................................................................................. 16 7.5 Leaving the University .......................................................................................... 16 7.6 Loss of a University Identity Card ......................................................................... 16 8 Individual campuses and sites – security arrangements and additional local rules and regulations ....................................................................................................... 17 8.1 Bayfordbury site .................................................................................................... 17 8.1.2 Additional general Rules and Regulations.......................................................... 17 8.1.3 Astronomy .......................................................................................................... 18 8.1.4 Environmental Sciences ..................................................................................... 19 8.2 College Lane campus ........................................................................................... 21 8.3 De Havilland campus ............................................................................................ 21 Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 5/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4 General security and public access regulations and procedures (Note: B The General Security Regulations and Procedures (section 4) may be supplemented by additional requirements which apply specifically to particular University campuses or sites. These supplementary regulations, together with information concerning the security arrangements which apply on the campus or site in question, may be found elsewhere to this document (see section 1.2, ii). C It should be noted that where it is suspected that a criminal offence has been committed, University management may refer the matter to the Police.) 4.1 Public access to University grounds 4.1.1 Save to the extent permitted by law, access to University grounds is restricted to staff, Students, visitors and legitimate users of University facilities such as the clients of the University’s subsidiary companies and their clients. 4.1.2 Other individuals and organisations not associated with the University are not permitted on any site without official sanction in writing. 4.1.3 Where permitted, access to any University site does not imply access to the buildings. The right to enter buildings on any site is restricted to staff and students of the University and to people who have legitimate business with the University (see sections 4.1.1 and 4.1.2). 4.1.4 Access to University grounds and premises is subject to the following prohibitions: NO Vehicles including cycles (save as permitted otherwise by University regulations); NO Horses other than on Bridleways; NO Dogs (other than guide or assistance dogs as defined in Appendix I, UPR HS05)5; NO Litter; NO Weapons (see section 4.9); NO Camping or lighting of fires; NO Cutting of timber or damage or removal of plants or turf; NO Unauthorised Social & Recreational Activities; NO Flying of Small Unmanned Aircraft (SUA) (drones); the carrying out of any action likely to cause nuisance to members of the University or to authorised contractors working on the site or to any person authorised to be on site at the time. 5 UPR HS05, Appendix I ‘Assistance Dogs on University Premises’ Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 6/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4.1.5 Members of staff of the University or organisations working for the University are duly authorised to ask any member of the public contravening these regulations to leave the University. In case of refusal, they will seek the assistance of the Police to enforce their request6. 4.2 Entry to University premises 4.2.1 All persons entering University premises may be challenged and required to provide satisfactory proof of identity and/or evidence that they have been authorised to enter University premises. 4.2.2 The University, at its absolute discretion and at any time, reserves the right to refuse entry to any member of staff or other person, regardless of whether they can provide satisfactory proof of identity and/or satisfactory evidence that they have been authorised to enter University premises. 4.3 Electronic Access Control 4.3.1 Unlimited access, including access to restricted areas The following members of staff are permitted unlimited access to all areas, including access to restricted areas where access must be authorised specifically by the Secretary and Registrar: a Members of the University Gold Emergency Team; b Head of Security and Resilience; c Members of staff and other individuals to whom the Secretary and Registrar has authorised access on a temporary basis. 4.3.2 Access, excluding access to restricted areas The following members of staff are authorised to access all areas, other than restricted areas: a Director of Estates; b. Security Services and Contracts Manager; c Director of Health, Safety and Sustainability; d Security Patrol Master Cards; e Holders of Estates, Maintenance Master Cards; f Head of Internal Audit; g Members of staff and other individuals to whom the Secretary and Registrar has authorised access on a temporary basis. 6 Board of Governors Minute: 454.3, 19 October 2000, refers. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 7/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4.3.3 Access to areas controlled by Head of Strategic Business Units With the exception of those staff whose access requirements must be authorised by the Secretary and Registrar (see section 4.3.1), all access must be approved by the relevant Head of Strategic Business Unit (SBU) or nominee for any area that falls within their area of responsibility. 4.3.4 Electronic access system and electronic access cards (University Identity Cards) i Head of Security & Resilience a The Head of Security and Resilience is responsible for controlling the electronic access system and for authorising University Identity Cards with approved levels of access. University Identity Cards are programmed and issued by Student Services located within the Ask Herts Student Administration Service Hub. b Where 4.3.1 and 4.3.2 apply and temporary access by a member of staff or another individual is required, access must be approved by the Secretary and Registrar, or where section 4.3.3 applies, the request must be made to the Head of Security and Resilience. c The Security Manager – Security Systems will either programme the temporary access requirements onto a University Identity Card of the member of staff concerned or, where appropriate, will issue a Temporary Electronic Access Card and programme it with the level of access approved. d Where a Temporary Electronic Access Card is issued, it will be valid for 30 (calendar) days up to a maximum of 60 (calendar) days. The Temporary Electronic Access Card may be extended or reactivated by the Security Manager – Security Systems for periods of up to 30 (calendar) days provided that they have received confirmation of further authorisation from the Secretary and Registrar or the Head of SBU (or nominee), as appropriate. e The Secretary and Registrar or, as appropriate, the relevant Head of SBU (or nominee), will be personally accountable for the security of any Temporary Electronic Access Card during the term of its activation and will ensure that the Card is returned to the Head of Security & Resilience when the agreed period of access concludes. f Where a Temporary Electronic Access Card is lost or stolen, the holder must report this to Head of Security and Resilience immediately. The Head of Security and Resilience will delete the Card from the Electronic Access System and where appropriate, issue a replacement. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 10/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4.5.3 Lectures, classes, laboratory and group activities i Prior to the commencement of each term, each School will provide the Head of Security and Resilience with a list of those lectures, classes, laboratory and group activities which are scheduled to take place on weekday evenings from 20:00 hours onwards or at any time during weekends, public holidays or University statutory holidays, during the next term. ii Schools will ensure that the Head of Security and Resilience is informed at the earliest opportunity of any amendments to this list. 4.5.4 Attendance by individual members of staff or research students 20.00 – 22.30 hours (Note: D Different arrangements apply on the Bayfordbury site (see section 8.1). i Members of staff and research students wishing to work - other than in lectures, classes, laboratory or group activities (see section 4.4.3) or in Learning Resources Centres (see section 4.4.1) - after 20.00 hours on any weekday or at any time during weekends, public holidays or University statutory holidays may be permitted to do so subject to their Head of SBU/Head of Research Centre (or nominee) providing prior written notification to the Head of Security and Resilience. ii The Head of SBU/Head of Research Centre (or nominee) will specify the dates and times during which access is permitted, the areas to which the member of staff or research student concerned may have access and will notify the Head of Security and Resilience of any relevant health and safety issues, for example, hazards or restrictions that may be relevant when working alone. iii The member of staff or research student is required to inform the Control Room (1010) as soon as possible if they intend to work at the times and in the areas authorised by their Head of SBU/Head of Research Centre (or nominee) and to report any incident to the Control Room (5555) immediately.) (Note: E Heads of SBU/Heads of Research Centre (or nominees) may provide the required information up to three (3) months in advance.) 4.5.5 Working after 22.30 hours (Note: F Different arrangements apply on the Bayfordbury site (see section 8.1).) i With the exception of those carrying out their normal duties for the University, members of staff and research students should leave University premises by no later than 22.30 hours. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 11/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) ii Where, in exceptional circumstances, a member of staff or research student wishes to be present after 22.30 hours, they must obtain the prior approval of their Head of SBU/Head of Research Centre (or nominee). Where such approval is given, it is the responsibility of the employee’s or research student’s Head of SBU/Head of Research Centre (or nominee) to lodge prior written notification with the Head of Security and Resilience and with the Control Room (1010). iii The Head of SBU/Head of Research Centre (or nominee) will specify the dates and times during which access is permitted, the areas to which the member of staff or research student concerned may have access and will notify the Head of Security and Resilience and the Control Room of any relevant health and safety issues, for example, hazards or restrictions that may be relevant when working alone and/or out of hours. iv The member of staff or research student is required to inform the Control Room (1010) as soon as possible if they intend to work at the times and in the areas authorised by their Head of SBU/Head of Research Centre (or nominee) and to report any incident to the Control Room (5555) immediately.) v The member of staff or research student is to maintain regular welfare checks (not to exceed 1-hour intervals) with the security control room on ext 1010 throughout the period of work. (Note: G Head of SBUs/Heads of Research Centre (or nominees) may provide the required information up to three (3) months in advance.) 4.5.6 University accommodation hired via Conference Hertfordshire i The Assistant Director (Property and Development) (or nominee) will ensure that the Head of Security and Resilience is notified in advance where University accommodation has been hired. The information provided will include: a the name of the hirer; b a contact name and telephone number for use in the event of an emergency; c the date of the hire and the times at which the hire will commence and cease; d the dates and times during which access is permitted where these differ from 4.5.6, i, c; e the location of the accommodation which has been hired; f the areas to which the hirer may have access; g the approximate number of individuals who are expected to attend. ii The Assistant Director (Property and Development) (or nominee) will notify the Head of Security and Resilience of any relevant health and safety issues. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 12/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) iii The Assistant Director (Property and Development) (or nominee): a will comply with the University Prevent Strategy/Guest Speaker Policy; b ensure that all relevant checks have been conducted and c should notify the Head of Security and Resilience of any relevant concerns. iv The Assistant Director (Property and Development) (or nominee) may provide the required information up to three (3) months in advance. 4.5.7 Public holidays, University statutory holidays and other periods of closure i The dates of Public Holidays, University statutory holidays and other periods of closure are set out in the Calendar for the relevant Academic Year. ii The University is closed during these periods. iii Other than in exceptional cases where they have obtained the prior written permission of the Secretary and Registrar, given at their absolute discretion, access to University premises by staff and students is not permitted in any circumstances. iv This restriction does not apply to staff listed on the Critical Incident Rota who may be required to attend the University during periods of closure. 4.6 Contractors 4.6.1 General regulations i ‘Contractor’ badges must be displayed at all times. ii Contractors who fail to comply with this requirement may be challenged and may be asked to leave University premises if they are unable to produce a valid ‘contractor’ badge. 4.6.2 College Lane and de Havilland Campuses i With the exception of telephone engineers who are required to report to Reception, all contractors must report, on arrival, to the Department of Estates where they will be required to register. ii The Department of Estates will provide each person who will be working on University premises with a ‘contractor’ badge together with any other documentation which may be required. iii The Department of Estates will provide appropriate information to the Security Department and to the Control Room concerning the contractors who have been authorised to work on the site. iv In their capacity as Head of SBU, The Director of Estates (or nominee) will request any electronic access requirements for their contractors to the Security Manager – Security Systems. v Contractors requiring temporary Electronic Access Cards should refer to section 4.3. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 15/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 4.12 Political and public meetings The organiser of any activity, event or public meeting, political or otherwise, which is to take place on premises owned or occupied by the University or its subsidiary companies (including the Students’ Union) which may attract publicity and/or may be controversial, is required to notify the Secretary and Registrar not less than ten (10) working days prior to the event (see UPR EQ048). The Secretary and Registrar will inform the Head of Security and Resilience and/or the Dean of Students at the earliest opportunity. 4.13 Security fences Attempts to climb, or non-accidental damage to, security fences will be regarded as a breach of discipline and may be a criminal offence. 4.14 Emergency Telephones The misuse of, or damage to, emergency telephones will be regarded as a breach of discipline and may be a criminal offence. 4.15 Disturbance and/or damage to University grounds Disturbance and/or damage to University grounds will be regarded as a breach of discipline and may be a criminal offence. ‘University’s grounds’ include, but are not limited to, all woodland areas and the lake at Bayfordbury. 5 Leaving vehicles on university premises overnight, at the weekend, on public holidays or on University statutory holidays 5.1 Members of staff who wish to leave a vehicle unattended on University premises overnight or during the weekend, on a public holiday or on a University statutory holiday, may do so only with the prior approval of the Director of Estates (or nominee). 5.2 The University of Hertfordshire does not accept liability for any loss or damage to vehicles parked on University premises and the granting of permission by the Director of Estates (or nominee) (see 5.1 (above)) does not constitute any admission of liability by the University. 5.3 In granting permission, the Director of Estates (or nominee) may stipulate where on University premises the vehicle must be parked. It should be noted that permission will be conditional on this and any other conditions which may be imposed by the Director of Estates (or nominee) being met by the member of staff. 5.4 A vehicle may be left on University premises only where this will not, at any time, constitute a breach of the University’s parking and traffic regulations and procedures as set out in UPR ET011. 8 UPR EQ04 ‘Freedom of Speech’ Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 16/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 5.5 A vehicle may be left on University premises for no more than five (5) consecutive days. Any exception to this regulation will require the prior approval of the Secretary and Registrar (or nominee). Such permission will be conditional on the member of staff meeting any conditions which the Secretary and Registrar (or nominee) may impose. 6 Sanctions and Penalties 6.1 The University reserves the right to take disciplinary action against members of staff and students who fail to comply with the regulations and procedures set out in this document. 6.2 Breaches of discipline will be dealt with in accordance with the relevant University disciplinary procedure. 7 University Identity Cards (See section 4.4.1, also.) 7.1 A University Identity Card will be programmed with the holder’s levels of permitted access and may have certain user rights associated with it by the Ask Herts Student Administration Service Hub. 7.2 The University Identity Card should be shown upon request of a member off the University’s security staff. 7.3 How to obtain a University Identity Card a Cards may be obtained from an Ask Herts Student Administration Service Hub (Telephone: 4800). b Employees and students applying in person for an ID card will have a photograph taken at the Ask Herts Student Administration Service Hub. 7.4 Validity a Employees’ identity cards are valid for the duration of their employment. b Students’ identity cards are valid for the duration of the programme for which they have registered. 7.5 Leaving the University a At the end of their employment, employees are required to return their identity cards to an Ask Herts Student Administration Service Hub. b At the conclusion of their programmes, students are required to return their identity cards to an Ask Herts Student Administration Service Hub. 7.6 Loss of a University Identity Card a Individuals who have reason to believe that they may have lost their University Identity Cards or that their identity cards have been stolen, must notify an Ask Herts Student Administration Service Hub or the Control Room (1010) and Learning and Information Services, immediately. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 17/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) b Employees and students are required to obtain a replacement card from an Ask Herts Student Administration Service Hub immediately and may be required to pay an administration charge determined from time-to-time by University management. 8 Individual campuses and sites – security arrangements and additional local rules and regulations 8.1 Bayfordbury site 8.1.1 The attention of staff, students and visitors is drawn to the isolated location of the site and to a consequent need for vigilance particularly by individuals who work there outside normal working hours. 8.1.2 Additional general Rules and Regulations i During the University's normal working hours (08.30 to 17.00 hours Monday to Thursday, 08.30 - 16.00 hours Friday), access to the site will normally be restricted to appropriate staff and students of the Department of Biological and Environmental Sciences and the School of Physics, Engineering and Computer Science, bona fide visitors, members of staff from other areas of the University engaged on University business, members of the security staff and to those other persons or groups whose presence has been authorised by the Head of Department, Biological and Environmental Sciences or the Dean of School, Physics, Astronomy and Mathematics (or nominees). ii At all other times, access to the Bayfordbury site will normally be restricted to appropriate staff and students of the Department of Biological and Environmental Sciences and the School of Physics, Engineering and Computer Science, in accordance with the regulations and procedures described in sections 4 and 8.1.5 of this document, and to members of the security staff, unless permission has been given by the Head of Department, Biological and Environmental Sciences or the Dean of School, Physics, Engineering and Computer Science (or nominees). iii Staff and students authorised to work alone on the site during or outside normal working hours are required: a to notify the Control Room (01707 284010 (internal 1010)) when they first enter the site and provide the Control Room with their mobile telephone number; b at that time, to agree with the Control Room the frequency of the check calls that will be made between the member of staff/student and the Control Room and who is to make those calls during the period in which the member of staff or student is on-site; c to notify the Control Room (01707 284010 (internal 1010)) when they leave the site. iv The presence of contractors on the site must be authorised, in accordance with the requirements of the regulations set out elsewhere in this document (UPR HS05). Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 20/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 2 Out on site: these students may work out on site outside normal working hours provided that they have lodged a completed Authorisation Form with the Control Room in advance of the work and that they do not work alone. They must comply with the regulations and procedures set out in section 8.1.2, ii. iv Research staff and students a Research staff and students may work on the site during normal working hours without restriction. b Research staff and students wishing to work on the site outside normal working hours must hold an Authorisation Form which has been signed by their supervisor. (This Authorisation Form is valid for twelve (12) months and should, therefore, be renewed annually.) c Although a copy of the Authorisation Form will have been sent to the Control Room, research staff and students commencing work out of normal hours must, on arrival at Bayfordbury, contact the Control Room (01707 281010 (internal 1010)) and notify Security staff of their presence. They must comply with the regulations and procedures set out in section 8.1.2, ii. d Research staff and students may not work alone in the field unless: 1 other staff on the site at the same time have been informed that they intend to do so or 2 they are carrying a mobile telephone. v Academic staff a Members of the academic staff may work on the site at any time without an Authorisation Form but must have obtained the prior approval of the Head of Department, Biological and Environmental Sciences (or nominee). (This approval is valid for twelve (12) months and should, therefore, be renewed annually.) b When working outside normal hours, they must, on arrival at Bayfordbury, contact the Control Room (01707 281010 (internal 1010)) immediately and notify security staff of their of presence on the site. They must comply with the regulations and procedures set out in section 8.1.2, ii. c Staff working alone in the field must carry a mobile telephone. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 21/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) vi Technical staff a Members of the technical staff are authorised to work on the site on the same basis as members of the academic staff. b When working in the glass houses outside normal working hours they should carry a mobile telephone. 8.2 College Lane campus i At all times throughout the year, the supervision of security arrangements is the responsibility of the Head of Security and Resilience (4505). ii Security Arrangements Emergencies - telephone extension 5555. Routine enquiries - telephone extension 1010. 8.3 De Havilland campus i At all times throughout the year, the supervision of security arrangements at the de Havilland campus, Mosquito Way, Hatfield, is the responsibility of the Head of Security and Resilience (4505). ii Security Arrangements Emergencies - telephone extension 5555. Routine enquiries - telephone extension 1010. 8.4 Fielder Centre i At all times throughout the year, the supervision of security arrangements at the Fielder Centre, Hatfield Avenue, Hatfield Business Park, Hatfield, AL10 9FL, is the responsibility of the Head of Security and Resilience (4505). ii Security Arrangements 08.00 - 17.00 Hours Monday to Thursday 08.00 - 16.00 Hours Friday Emergencies - telephone extensions 5555 or 1010. Routine enquiries - telephone extension 4841. iii 17.00 - 08.00 Hours Monday to Friday 16.00 Hours Friday - 08.00 Hours Monday Emergencies - telephone extension 5555. Routine enquiries - telephone extension 1010. Security and Public Access - V08.1 UPR HS05 - Effective: 30 March 2021 22/22 University Policies and Regulations (UPRs) © University of Hertfordshire Higher Education Corporation (2021) 8.5 Meridian House i At all times throughout the year, the supervision of security arrangements at Meridian House, 32 - 36, The Common, Hatfield, AL10 ONZ, is the responsibility of the Head of Security and Resilience (4505). ii Security Arrangements Emergencies - telephone extension 5555. Routine enquiries - telephone extension 1010. Sharon Harrison-Barker Secretary and Registrar Signed: 30 March 2021 Alternative format If you need this document in an alternative format, please email us at governanceservices@herts.ac.uk or telephone us on +44 (0)1707 28 6006.