Understanding E-Commerce: A Deep Dive into Online Transactions, Security, and Models, Essays (university) of Chemistry

Download Understanding E-Commerce: A Deep Dive into Online Transactions, Security, and Models and more Essays (university) Chemistry in PDF only on Docsity! Ajaz Khan Baig MANAGEMENT INFORMATION SYSTEM Class : BBA 6th Credit Hours (3) Lecture # 10/29/2019 1 Reference: Management Information Systems 8/e Chapter 1 Managing the Digital Firm Internet sources 10/29/20192 Unit : Ecommerce Ecommerce involves multiple transactions or transfer of payment information across a secure internet connection in exchange of goods & services. OR Ecommerce is the process of buying and selling, transferring or exchanging products, services and/or information via computer networks including the internet. Electronic Commerce (E-commerce) Online vs. Brick and Mortar 10/29/20196 Online Store Catalog Brick & Mortar Store Experience Online stores vs brick and mortar  Brick and mortar implies a physical store  Brick and mortar properties  Limited hours  Salespeople can offer assistance  Customers can handle the merchandise  Online store properties  Store is open 24 x 7  Salespeople usually not available  Can only view the merchandise Online vs. Brick and Mortar 10/29/20197 Secure Pages ea): eAccount - Microsoft Internet Explorer provided by MSN 10 10/29/2019 Grafton. eyes 1. Business - to - Business (B2B) 2. Business - to - Consumer (B2C) 3. Consumer - to - Consumer (C2C) 4. Consumer - to - Business (C2B) 5. Business - to - Government (B2G) 6. Government - to - Business (G2B) 7. Government - to - Citizen (G2C) Electronic Commerce Models 10/29/201911 Business-to-consumer (B2C) Refers to transactions between a business and the final consumer of the product. B2C (e shops):  www.amazon.com  www.symbios.pk Electronic Commerce Models 10/29/201912 C2B (Consumer-to-Business)  Organizations are using the C2B business model to receive feedback from the consumer. Electronic Commerce Models Business to Government (B2G) This model encompasses all marketing from business entities to government over the internet. Electronic Commerce Models Government To Business (G2B) This model of e-com helps the government to reach to business houses. Electronic Commerce Models Consumer to Government (C2G)  The C2G model based websites helps consumers to give their feedback to the polices of the government. C2G Example Income Tax Websites Electronic Commerce Models Payment Model ®E-Wallet ®E-Cash ® Cards Grafton... E-Wallet  E-wallet helps the user to store a wide range of information in one place. With the help of E- Wallet the user can store information regarding personal passwords , credit card information address , photo and so on. Payment Model Payment Models E-cash Concept Merchant = 1. Consumer buys e-cash from Bank 2. Bank sends e-cash bits to consumer (after charging that amount plus fee) 3. Consumer sends e-cash to merchant 4. Merchant checks with Bank that e-cash is valid (check for forgery or fraud) 5. Bank verifies that e-cash is valid 6. Parties complete transaction: e.g., merchant present e-cash to issuing back for deposit once goods or services are delivered Submitted By :- ABHISHEK KUMAR VERMA 95 ITT REG NO. :- BKN\2014-45\075, = Grafton...  Cards Different types of cards 1. Debit Cards 2. Credit Cards 3. Smart Cards Payment Model Credit Cards Borrow Money from a bank or financial institute. Pay Monthly Bills Need To Pay interest on the amount borrowed. Debit Cards Money that already in your bank account. No Monthly Bill No Need To Pay interest on the amount Credit Cards Vs Debit Card The Next Step for E-commerce Mobile commerce (m-commerce) is the use of cell phones and personal digital assistants (PDAs) to engage in wireless e-commerce. Third generation (3G) telecommunications is data-capable wireless technologies. Virtual vs. Hybrid Sales Virtual sales are those made by a firm that does not operate a physical storefront.  Customer can’t enter and purchase the product.  Example: www.shophive.com Hybrid sales occur when firms have both a physical storefront and a Web site where customers can purchase products.  Example: www.nirala.com 1. E-Commerce 2. Online vs. Brick and Mortar 3. Security 4. E-Commerce Models 5. Payment Models 6. Virtual Vs. Hybrid Sales Markets Summary 10/29/201932