Team Dynamics and Group Processes: Definitions and Concepts, Quizzes of Business Management and Analysis

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TERM 1 Team DEFINITION 1 is a collection of people regularly interact to pursue common goals TERM 2 Teamwork DEFINITION 2 is the process of people actively working together to accomplish common goals TERM 3 Synergy DEFINITION 3 is the creation of a whole great than the sum of its individual parts TERM 4 Social Loafing DEFINITION 4 is the tendency of some people to avoid responsibility by "free-riding" in groups TERM 5 formal group DEFINITION 5 is officially recognized and supported by the organization TERM 6 informal group DEFINITION 6 is unofficial and emerges from relationships and shared interests among members TERM 7 committee DEFINITION 7 is designated to work on a special task on a continuing basis TERM 8 project team or task force DEFINITION 8 is convened for a specific puprose and disbands when its task is completed TERM 9 cross-functional team DEFINITION 9 operates with members who come from different functional units of an organization TERM 10 virtual team DEFINITION 10 work together and solve problems through computer based interactions TERM 21 cohesiveness DEFINITION 21 is the degree to which members are attracted to and motivated to remain part of a team TERM 22 task activity DEFINITION 22 is an action taken by a team member that directly contributes to the group's performance purpose TERM 23 maintenance activity DEFINITION 23 is an action taken by a team member that supports the emotional life of the group TERM 24 distributed leadership DEFINITION 24 is when all members of a team contribute helpful task and maintencance behaviors TERM 25 Disruptive activities DEFINITION 25 are self-serving behaviors that interfere with team effectiveness TERM 26 decentralized communication network DEFINITION 26 allos all members to communicate directly with one another TERM 27 centralized community network DEFINITION 27 communication flows only between individual members and a hub, or center point TERM 28 restricted communication network DEFINITION 28 subgroups have limited communication with one another TERM 29 decision making DEFINITION 29 is the process of making choices among alternative possible courses of action TERM 30 lack of response DEFINITION 30 decision by lack of response TERM 31 authority rule DEFINITION 31 decision by authority rule TERM 32 minority rule DEFINITION 32 decision by minority TERM 33 majority rule DEFINITION 33 decision by majority opinion TERM 34 consensus DEFINITION 34 when most members favor the idea and the others agree to support it TERM 35 unanimity DEFINITION 35 mean that all members agree on the course of action TERM 46 filtering DEFINITION 46 is the intentional distortion of information to make it appear most favorable to the recipient TERM 47 active listening DEFINITION 47 helps the source of a message saw what he or she really means TERM 48 feedback DEFINITION 48 is the process of telling someone else how you feel about something that person did or said TERM 49 proxemics DEFINITION 49 involves the use of space in communication TERM 50 channel richness DEFINITION 50 is the capacity of a communication channel to effectively carry information TERM 51 electronic grapevines DEFINITION 51 use electronic media to pass messages and information among members of social networks TERM 52 management by wandering around (MBWA) DEFINITION 52 managers spend time outside their offices to meet and talk with workers at all levels TERM 53 enthnocentrism DEFINITION 53 is the tendency to consider one's culture superior to any and all others TERM 54 Conflict DEFINITION 54 is a disagreement over issues of substance and/ or and an emotional antagonism TERM 55 substantive conflict DEFINITION 55 involves disagreements over goals, resources, rewards, policies, procedures, and job assignments TERM 56 Emotional conflict DEFINITION 56 results from feels of anger, distrust, dislike, fear, and resentment, as well as from personality clashes TERM 57 functional conflict DEFINITION 57 is constructive and helps task performance TERM 58 dysfunctional conflict DEFINITION 58 is destructive and hurts task performance TERM 59 conflict resolution DEFINITION 59 is the removal of the substantial and emotional reasons for a conflict TERM 60 avoidance DEFINITION 60 or withdrawal, pretends that a conflict doesn't really exist TERM 71 effective negotiation DEFINITION 71 resolves issues of substance while maintaining a positive process TERM 72 distributive negotiation DEFINITION 72 focuses on win-lose claims made by each party for certain preferred outcomes TERM 73 principled negotiation or integrative negotiation DEFINITION 73 uses a "win-win" orientation to reach solutions acceptable to each party TERM 74 bargaining zone DEFINITION 74 is the space between one party's minimum reservation point and the other party's maximum reservation point TERM 75 mediation DEFINITION 75 a neutral party tries to help conflicting parties improve communication to reslove their dispute TERM 76 arbitration DEFINITION 76 a neutral third party issues a binding decision to resolve a dispute