Effective Oral Communication: Structuring and Delivering Presentations, Study notes of Engineering

Download Effective Oral Communication: Structuring and Delivering Presentations and more Study notes Engineering in PDF only on Docsity! 1 Oral Communication (2) ENG 100 Lecture 8 Silvia Mah “According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy.” – Jerry Seinfeld American television actor & comedian 2 Re-cap: structure, form and rules Structure of presentation: 1. Attention-getting opener: a question, quotation 2. Tell 'em what you're gonna tell 'em 3. Tell 'em (using examples) 4. Tell 'em what you told 'em with memorable close. Effective oral presentation: • Be prepared. Know content & practice. • Know your audience. • Talk to your audience. Don’t read your presentation. • Be positive. Be enthusiastic about your subject. • Provide examples. Make it “down to earth”. • Use visual aids. Supplements, not replacements • Maintain eye contact. • Actively involve your audience. • Use your voice effectively. Tone variations good. • End on a high note. Audience should feel upbeat. 10/20/30 Rule of PowerPoint 5 Visual and Vocal / Verbal • Show self-confidence. – Don’t apologize. You know more than the audience. • Face the audience, not the screen. • Make eye contact, scan the audience. – Holds audience’s attention. • Use gestures and move around. – Hands, body, face – Some for emphasis – Avoid some: using laser as light saber • Voice – Loud enough – Slow enough – Clear enunciation – Vary the pitch, rate and pause patterns of speech. • Use pointer with control • Respond to audience cues – Therefore, you must continue looking at the audience…. 6 Never be nervous again • It is normal (and okay!) to be a little nervous before you speak - even seasoned professionals have such feelings! • Self-confidence Before uttering a word, take a very deep breath, scan the crowd, and repeat in your head: 1. I'm glad that I'm here. 2. I'm glad that you're here. 3. I know that I know. 4. I care about you. – Dorothy Sarnoff Stage actress and national speech expert, Wrote “Never be nervous again: The world- renowned speech expert reveals her time- tested method for foolproof control of nervousness in communication situations”. 7 Team exercise • Discuss Top ten reasons speakers flop. – Mark Sanborn Best-selling author, The Fred Factor, and noted speaker on leadership and team building, known to be "the high content speaker who motivates." His client list includes Exxon, BMW Financial, New York Life, Costco, and HP. http://marksanborn.com Top 7 Reasons Speakers Flop 1. A disregard for time 2. Unclear purpose 3. Inadequate preparation 4. Failure to capture attention 5. Pomposity 6. Boredom 7. False endings UCSD | School of Beeler tit) =) What Happens if the Audience Appears to be Bored? Always have eye contact with the audience in order to gage their state of mind. Rs 10 http:/Avww.matscieng.sunysb.edu/presentations1/Presentations_27.html 11 Team exercise • What Makes a Class/Presentation Boring/Interesting? • Discuss and report. – Differences/similarities between a class and (professional) presentation – What advantages and disadvantages are there in the use of PowerPoint • In this class • In regular classrooms • In presentations – What helps to make the presentation interesting? What makes it boring? UCSD | School of Beeler tit) Handling Questions PEOPLE DON'T 5% QUESTIONS. TO GET ANSWERS ~~ THEY ADK, QUESTIONS To SNOW HOW SMART THEY ARE, YOUR BEST STRATEGY 15 To SAY YOU'LL GET BACK T> THEM BUT NEVER DO IT HAVE ‘YOU COMPARED YOUR, PROPOSAL TD THE TECHNIQUES USED BY ANCLENT ELBYSINLAN SOCTETILES P \ecaar rea B= ja eine uN 12 http:/Avww.matscieng.sunysb.edu/presentations1/Presentations_34.html 15 Six Signals All Audiences Want to Hear 1. I will not waste your time. 2. I know who you are. 3. I am well organized. 4. I know my subject. 5. Here is my most important part. 6. I am finished. http://www.jaycross.com/jayhoo/giving%20presentations.htm 16 Next Agenda • Using team conflicts • Benefits of conflict • Detecting conflicts • Pitfalls in conflict resolution • Conflict strategies • Conflict tactics 17 Homework # 6 Due Wednesday, October 25, 2006 1. How would you pitch a presentation about your team project differently, if your audience were: • A group of foreign students? • A group of potential industry partners? • A group of elementary school students? Turn in. 2. What part of giving a presentation do you personally have the most trouble with? What can you try to improve this part? Turn in.