Master's Degree in Health Administration: Course Structure and Competencies, Exercises of Knowledge Management

Download Master's Degree in Health Administration: Course Structure and Competencies and more Exercises Knowledge Management in PDF only on Docsity! 21 -2 2 DEGREE MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 INTRODUCTION OBJECTIVES AND COMPETENCES CAREER OPPORTUNITIES ACCESS PREREQUISITES ADMISSION CRITERIA NUMBER OF NEW STUDENTS CURRICULUM RULES PRACTICES OFFICIAL DOCUMENTATION INTERNAL QUALITY ASSURANCE SYSTEM FOR THE TITLE PROFESSIONAL ATRRIBUTIONS INFORMACIÓN SESIONES PRESENCIALES PERFIL DE EGRESO ACTIVIDADES FORMATIVAS ENGLISH VERSION CLAUSTRO DE PROFESORES 21 -2 2 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 INDEX UNED 2 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 delegate, show skills in interpersonal relationships, show critical reasoning and act with personal autonomy and creativity. Specific competencies of the Master are: Acquire the fundamentals and principles of economics and social sciences applied to the field of health and systems and services in the health environment. To assess the efficiency of public policies in health through the comparison of models and systems, characterizing the position of the National Health System in Spain. Knowledge of the principles and fundamentals of public health and the epidemiological method. Specific Apply statistical methods and techniques. To analyze situations and problems of community and population health from the perspective of the epidemiological method. Value the perspectives and foundations of public policies. Relevant knowledge of the ability to apply the integral factors of health law, bioethics and sociology of health. Analyze the global economic frameworks related to health. Assess performance in complex organizational and social systems. Ability to use the scientific method and its application in research. To know the elements that characterize health production and the tools for management control. To evaluate interventions and technologies applicable in the health field. To assess professional performance and competencies in the context of clinical management. Acquire the fundamentals and principles of administration and governance of the healthcare enterprise. Relevant knowledge of the factors involved in the management of human capital in the health organization and services. Ability to apply negotiation and communication techniques. To know how to operate with the methods for the calculation of health staff. Relevant knowledge of the ability to manage budgets in health centers. Specific Relevant knowledge of the ability to apply the integral factors of financial and analytical accounting of the company. Specific To know how to apply budgeting and expenditure control techniques. Knowledge of the methods for the management and control of sanitary and environmental engineering projects. To know how to elaborate management contract models. Relevant knowledge of the ability to apply operational methods of total quality management and patient safety. Perform tasks related to the mechanisms of access and analysis of scientific evidence and its relationship with knowledge management. Perform review, evaluation and supervision tasks on drugs and other health technologies. Knowledge of the essential aspects of the philosophy of science applied to biomedical research. UNED 5 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 Perform tasks related to the use of new technologies and web 2.0 in health sciences. CAREER OPPORTUNITIES Students graduating with the MUAS will be qualified to: Serve in technical, managerial and senior management positions in the State and Autonomous Health Administration. Be a researcher in research projects in the field of Health Administration and health sciences. Access to doctoral programs related to health, economic and social sciences. In summary, the student who has passed the MUAS will have acquired the knowledge, abilities, tools and skills that will enable him/her to be competent in a varied profile of tasks, among which we highlight the following five: (a) Develop policies and management processes of institutions and corporations that govern systems and networks of health and social-health services, both in the field of health risk insurance, as well as in the coordination of networks of centers and services, and in the implementation of programs for the improvement of population health. b) Plan, organize, direct and evaluate health centers and services, providing significant competencies from the student's own disciplinary perspective: financing, economic evaluation, regulation, information, technology, organization, assistance, care, pharmacy, personnel, administration, general services, public health, health information and documentation, patients' rights, safety, quality, etc. c) Collaborate with the management of healthcare microsystems, either by leading the processes, in the case of clinical and care disciplines, or by acting as support and liaison for these microsystems in the healthcare centers and networks in which they are located. d) Implement projects to improve quality and efficiency, organizational change or innovation, based on a good command of technical tools from the world of management, organizational sciences, biomedical research and health services, and the set of disciplinary knowledge provided in the Master's program. e) To take the initiative to maintain self-training, through "learning to learn" skills, which are projected in the ability to convert experience into tacit knowledge, and through participation in communities of knowledge and professional practice, to convert this into explicit knowledge published and disseminated with the guarantees of the scientific method. ACCESS PREREQUISITES The requirements for access to the Master's Degree are: To be in possession of an official Spanish university degree of Bachelor or Graduate in Medicine, of Diploma or Graduate in Nursing, of other degrees of Bachelor or Graduate in Health Sciences, or in other disciplines and areas of knowledge oriented to health management. Degrees issued by an institution of Higher Education of the EHEA (Degrees) that allow access to postgraduate studies in the country issuing the degree are also considered valid. Other graduates from educational systems outside the EHEA may also be admitted without the need for homologation of their degrees, subject to verification by the selection committee UNED 6 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 that they accredit a level of training equivalent to the corresponding official Spanish degrees and that they qualify in the country issuing the degree for access to postgraduate studies. Access to the master's degree through this route will not imply, in any case, the homologation of the previous degree held by the interested party, nor its recognition for purposes other than that of taking the master's degree. Guaranteed availability to attend the sessions scheduled (9 over two years). Given its admission criteria, this Master's Degree does not contemplate adaptation or leveling courses, so that the student's access once evaluated and accepted is direct. ADMISSION CRITERIA Previous training initiatives in this sector of health administration and management, show the existence of students with an important background of work practice, who seek to rework their experience and grow as professionals with a university knowledge base. This also coincides with the mission of the UNED, particularly open to the progression and improvement of students who have had a cycle of work performance. Selection mechanisms: The following three blocks of merit will be scored for the selection of students in the MUAS. Academic record: 25%. In this section, the academic degrees presented by the student will be valued: Doctor, Bachelor or Graduate, as well as courses and other continuing education formats that are certified according to the number of credits/hours related to the administration of health services. In addition, continuing education training actions related to the direction, administration, management, governance and planning of health care services and units will also be valued. Professional experience: 35%. In this section, professional experience in health and social- health centers, units and services, and in the management, administration, governance and direction of health care institutions will be valued. Projects for the improvement of the quality of care, elaboration of technical reports, protocols and scientific production: 40%. In this section, participation in projects, programs, plans; works published as author in books and scientific journals related to the world of management, improvement programs and administration of health services will be valued. The Academic Committee may request the applicants to justify the merits provided. Only CVs with the defined structure and with specific sections according to the MODEL PROPOSED BELOW will be evaluated.  MODEL CV (word format) MODEL CV (pdf format) UNED 7 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 5,5 Health Insurance and Health Law Block 05: Health Insurance and Network Management Block 06: Health Law and Bioethics Semester (First year - 2nd semester) Available in the academic year 2021/2022 Compulsory 6 Health Evaluation and Knowledge Management I Block 07: Evaluation of health services Block 08: Analysis and control of clinical activity management Semester (First year - 2nd semester) Available in the academic year 2021/2022 Compulsory 5,5 Managerial Functions Block 09: Management function and strategy Block 10: People Management Semester (Second year - 3rd semester) Available in the academic year 2022/2023 Compulsory 6 Management Functions Block 11: Financial, purchasing, logistics and hospitality management. Block 12: Infrastructure, Technology and Investment Management Semester (Second year - 3rd semester) Available in academic year 2022/2023 Compulsory 5 Clinical Management Block 13: Clinical Management 1. Organization and operation. Block 14: Clinical Management 2. Instruments and Key Areas Semester (Second year - 4th semester) Available in the UNED 10 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 • • • • • • • academic year 2022/2023 Compulsory 6 Health Evaluation and Knowledge Management II Block 15: Knowledge Management Semester (Second year - 4th semester) Available in the academic year 2022/2023 Compulsory 4 Master's Thesis (TFM) Annual (semesters 3 and 4) Compulsory 8 Case studies and applied experiences Annual (semesters 3 and 4) Required RULES RD 1393/2007, de 29 de octubre, por el que se establece la ordenación de las enseñanzas universitarias oficiales RD 861/2010, de 2 de julio, por el que se modifica el Real Decreto 1393/2007, de 29 de octubre, por el que se establece la ordenación de las enseñanzas universitarias oficiales RD 43/2015, de 2 de febrero, por el que se modifica el Real Decreto 1393/2007, de 29 de octubre, por el que se establece la ordenación de las enseñanzas universitarias oficiales, y el Real Decreto 99/2011, de 28 de enero, por el que se regulan las enseñanzas oficiales de doctorado. Actualización de los procedimientos de organización y gestión académica de los Másteres Universitarios oficiales y Doctorado de la UNED, para su adaptación en lo dispuesto en el RD. 1393/2007. Normas y criterios generales de reconocimiento y transferencia de créditos para los másteres. Normas de permanencia en estudios conducentes a títulos oficiales de la Universidad Nacional de Educación A Distancia. Regulación de los trabajos de fin de master en las enseñanzas conducente al título oficial de master de la UNED. UNED 11 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 • • • • • • • • • • • PRACTICES This Master's Degree in Health Administration does not include an internship. OFFICIAL DOCUMENTATION De acuerdo con la legislación vigente, todas las Universidades han de someter sus títulos oficiales a un proceso de verificación, seguimiento y acreditación. En el caso de la UNED, el Consejo de Universidades recibe la memoria del título y la remite a la ANECA para su evaluación y emisión del Informe de verificación. Si el informe es favorable, el Consejo de Universidades dicta la Resolución de verificación, y el Ministerio de Educación eleva al Gobierno la propuesta de carácter oficial del título, ordena su inclusión en el Registro de Universidades, Centros y Títulos (RUCT) y su posterior publicación en el Boletín Oficial del Estado. Los títulos oficiales de máster han de renovar su acreditación antes de los cuatro años desde su verificación o bien desde la fecha de su última acreditación, con el objetivo de comprobar si los resultados obtenidos son adecuados para garantizar la continuidad de su impartición. Si son adecuados, el Consejo de Universidades emite una Resolución de la acreditación del título. Estas resoluciones e informes quedan recogidos en el Registro de Universidades, Centros y Títulos (RUCT).   VERIFICACIÓN / MODIFICACIÓN Memoria del Título Informe de Verificación de la ANECA Resolución de verificación del CU Informe/s de modificación del Plan de Estudios Inscripción del Título en el Registro de Universidades, Centros y Títulos Publicación del Plan de Estudios en el BOE SEGUIMIENTO Informe de seguimiento del título 2015 ACREDITACIÓN Informe de renovación de la acreditación 2016 Resolución de acreditación del CU 2016 Informe de renovación de la acreditación 2020 Resolución de acreditación del CU 2020 UNED 12 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101   1. STUDIES OF LEARNING UNITS The basis of the distance learning is the reading, study and reflection on the learning units configured as didactic units, articles and texts, study guidelines and self-assessment tools, all materials prepared and selected by teachers with a high level of competence and practical knowledge in the field. In each learning unit, grouped by thematic blocks, links to texts and study materials will be included. A good part of these will be Didactic Units prepared specifically for the Master, and which are available in open access in the Espacio UNED Platform (Collections of the National School of Health), or in a new publication, the GAPS Journal, which will include review and dissemination articles for specialized teaching, specifically commissioned for the courses on the general subject of "Government, Administration and Health Policies" that are developed in the ENS and the UNED.  LINK LIST OF COLLECTIONS The course guides contain the following information for each Teaching Block: a brief introduction; an outline of the Teaching Blocks (objectives and contents), and instructions on study and evaluation. To this information will be added later the scheme of Learning Units, ordered by weeks.  The Learning Units are built on the platform - virtual course. In each Learning Unit the teachers-coordinators of the thematic block will make a brief introduction and will indicate the essential readings that allow to cover the learning objectives; they will also provide a series of items or questions that facilitate the identification of these objectives. Finally, they will provide links and further reading, as well as open-ended self-assessment questions. All the material or links necessary for learning will be specified and accessible from these Units.  Each subject will be able to count on Video-lessons, dedicated to : Introduction to the didactic block of each subject. Synthesis of the compulsory contents. Practical cases. 2. GENERAL COURSE FORUMS The accompaniment to the study of the Units is essential, and it is developed through the Virtual Classroom of the course; in it appears a Work Plan structured in chronological sequence to stimulate the sequential follow-up of the study; there is a General Forum where the students can communicate with the Academic Direction of the MUAS any doubt, question, suggestion or problem that arises in the course. Along with this instrument a Student Forum is provided, where at the beginning of the course students are encouraged to make a brief self-introduction, and which remains as an arena for horizontal communication of students (among themselves), and with their student representatives of the course. 3. WORK AND TUTORING FORUM OF THE COURSES UNED 15 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 Within the Virtual Classroom, and in each Subject, an essential instrument of communication between the students and the Coordinating Professors of each Subject is established. In each Block there will be two Professor-Coordinators who will dynamize the Work and Tutoring Forum; these forums are much more than mere "doubt forums" and are promoted as a place where the Professors launch ideas, propose activities, bring current topics, and rely on questions or comments from students to encourage new discussions and work; the ease with which documents or links are now incorporated into these platforms and forums, creates an enormously creative and enriching dynamic. The aLF-UNED Platform Forums are designed to send to the internal internet address of all professors and students (and also other external addresses) immediately or periodically, the communication and transcription of new messages incorporated to the discussion threads. From the initial impulse (as has been observed in all previous editions of the MUAS) the function of the Professor-Coordinator becomes more of a moderator and synthesis of the contents that have been emerging; the closing of the course also allows the Forums to reach some conclusions in the threads of debate and work that have been developed. 4. TUTORIALS AND DIRECT COUNSELING FOR STUDENTS As a complementary means of support to the students' non-attendance study, the possibility of connecting via email with the Academic Direction and with the Professors-Coordinators of the Subjects is offered; for purposes of greater academic control, this is done through a unified email address, although emails of the Academic Directors are also provided; telephone consultation with the MUAS Secretariat is easy and available every morning; and a call can be arranged with the teaching staff. This direct channel can be particularly useful for very specific problems or difficulties of the student (with the course or with some subject) whose resolution is preferable to be done bilaterally and through direct interaction. 5. ELABORATION OF CASES AND ESSAYS This activity, framed in Subject number 10 (Case studies and applied experiences) consists of the elaboration by the students of a Case or Essay on a health problem, health services, organization of services, management, or development of health policies, which combines the student's interest with its importance from the health and management perspective, and its academic projection. Specific instructions will be given in the Guide, and in the first classroom session training will be provided on how to develop a case study or a thematic essay; and finally, a collection of the best cases and essays from previous promotions will be made available to the students to serve as a guide and model for their development. At the beginning of the course, a sequence of presentation of the cases and essays will be established, and in the Virtual Classroom there will be a tool to upload the work, which will be located in an area of the Classroom accessible to all other classmates, so that everyone can share and learn from the work of others. UNED 16 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 The Academic Direction of the MUAS and the Professors-Coordinators of Subject 10, will be available to support in the realization (and to evaluate through the court the cases and essays for grading purposes of the subject). 6. ELABORATION OF THE MASTER'S THESIS (TFM) MUAS students must develop an original work of study and research, which may have different modalities: it can be an original research work with primary or secondary information, elaborated according to the usual characteristics of an article for a scientific journal; it can also be a practical case of management and organization of services, in which a management problem and its improvement alternatives are documented in a sufficiently broad and deep way; It can also be a project of reorganization or transformation of a center, service, unit, technology or service, in which the situation of a given organizational structure is analyzed and documented and the necessary transformation processes are developed (planned or carried out); an essay with a broad and in-depth review of a management or research problem in health services can be an interesting alternative. Given the practical orientation of the Master, the course allows other formats of TFM (portfolio of description and strategic analysis of a health service, map and analysis of care processes, evaluation of interventions, etc.) always with the prior agreement of the Professors-Coordinators of the Subject 9 , and also of the Academic Direction of the MUAS. As resources for the realization of the TFM, students can count on the support of "external" tutors (experts in the methods of the study or close to the object and data of the research), and "internal" tutors (academic guidance provided by MUAS, ENS and UNED professors who may be familiar with the specific contents of the TFM). In Subject 9, the guidelines for the TFM are set out more specifically; however, already from the first year (although this subject is in the second year), information and guidelines will be provided, encouraging students to outline their work and identify in advance the relevant information they will need (and, as far as possible, to collect it). 7. PRESENTATION AND DISCUSSION OF THE MASTER'S THESIS The TFM will be submitted for evaluation according to the teaching guide of this subject; students may present and publicly defend their work in face-to-face mode or in non-face-to- face mode (submission of the TFM and oral presentation). In Subject 9 the guidelines for the development of this activity of presentation and discussion of the TFM are set out more specifically. The activities carried out in face-to-face mode (at the headquarters of the National School of Health, or at the Faculty of the UNED indicated as appropriate), which involve all subjects, will be the following 1. PRESENTATION OF THE MASTER'S DEGREE At the beginning of the Master (first year), a session will be held either at the headquarters of the National School of Health, or at one of the UNED Faculties in Madrid, to present the UNED 17 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101 Managerial Functions Management Functions Clinic Management Health Assessment and Knowledge Management (II) Placements in Master of Health Management Dissertation for the Master in Health Management     Subjects Asignatura 01 GOBIERNO DE LOS SISTEMAS DE SALUD   01 The Governance of Health Systems   Asignatura 02 EPIDEMIOLOGÍA Y SALUD PÚBLICA   02 Epidemiology and Public Health   Content blocks 01 Economía y Sociedad   01 Health Economy and Society   02 Salud y Sistemas Sanitarios   02 Health and Healthcare Systems   03 Salud Pública y Epidemiología Clínica   03 Public Health and Clinical Epidemiology   04 Estadística aplicada     04 Applied Statistics             Subjects Asignatura 03 ASEGURAMIENTO Y DERECHO SANITARIO   03 Health Insurance and Health Law   Asignatura 04 EVALUACIÓN Y GESTIÓN DEL CONOCIMIENTO I   04 Monitoring, Evaluation and Knowledge Management I UNED 20 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101     Content blocks 05 Aseguramiento Sanitario y Gestión de Redes   05 Health Insurance and Health Networks Management 06 Derecho y Sociedad     06 Health Law and Society 07 Evaluación de Servicios Sanitarios   07 Health Services Research and Evaluation 08 Análisis de actividad clínica   08 Clinical Activity Analysis           Subjects Asignatura 05 FUNCIONES DIRECTIVAS   05 Leadership &Management Functions   Asignatura 06 FUNCIONES GESTORAS   06 Management Competencies Content blocks 09Función Directiva y Estrategia     09 Leadership and strategy     10 Gestión de Personas   10 Human resource management 11Gestión económico- presupuestaria   11 Economic &Financial Management 12 Infraestructuras e inversiones   12 Investments and Facilities Management           Subjects Asignatura 07 GESTIÓN CLÍNICA   07 Clinical Governance   Asignatura 08 EVALUACIÓN Y GESTIÓN DEL CONOCIMIENTO II   08 Evaluation and Knowledge Management II     UNED 21 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101         Grading scheme In the Spanish university system, modules/courses are graded on a scale of 0 to 10 points with the following qualitative equivalence: 0-4.9: "suspenso"; 5-6.9: "aprobado"; 7-8.9: "notable"; 9-10: "sobresaliente". A special mention, "Matrícula de Honor" may be granted to up to 5% of the students in a group provided they have got a "sobresaliente". To pass a module/course it is necessary to get at least 5 points. In cases of recognition of ECTS, professional experience, cultural or sports activities, or student representation no grading will be recorded but, where appropiate, the word "Apto". INFORMATION ON THE FUNCTION OF THE QUALIFICATION Access to further study This qualification gives access to Doctoral studies, provided that the student had completed a minimum of 300 ECTS credits in the overall teachings of Bachelor and Master. Stated objectives associated with the qualification and professional status (if applicable) The main aim of this degree is the students acquire an advanced multidisciplinary training on the attitudes, abilities and skills necessary to undertake the management and administration of healthcare systems and services. The students will be able to develop their professional career according to the social demands and needs. In order to achieve this aim, each subject has a series of general and specific competences. These competences include knowledge, skills and actions related to strategy, instrument management, systematic action and personal development.   The main learning outcomes and competencies acquired are: Be able to characterize the elements of the socio-economic environment and its impact on healthcare services; be able to lead and use management instruments in healthcare centres and facilities; be able to run Content blocks 13 Gestión Clínica 1: organización y funcionamiento   13 Clinical Organization and Operations 14 Gestión Clínica 2: instrumentos y áreas clave   14 Clinical Management: Tools and Key Areas 15 Gestión del Conocimiento   15 Knowledge Management             UNED 22 COURSE 2021/22 MÁSTER UNIVERSITARIO EN ADMINISTRACIÓN SANITARIA CODE 261101