Download MGMT 3242 Test 1 Review | MGMT 3243 - Employment Law and more Quizzes Labour Law in PDF only on Docsity! TERM 1 Performance Management DEFINITION 1 Managers ensure that employees activities and outputs are congruent with organizational goals. TERM 2 Performance Feedback DEFINITION 2 Provides employees info regarding their performance effectiveness. TERM 3 Performance Appraisal DEFINITION 3 Organization gets info on how well an employee is doing on the job. TERM 4 3 Purposes of Performance Management (PMS) DEFINITION 4 Administrative Strategic Developmental TERM 5 Administrative DEFINITION 5 Use performance appraisalto make decisions: Pay raises Promotions Retention-termination Layoffs Recognition of individual performance Identify strongest, weakest employees Legal justification and/or documentation Decision documentation Historical trail of common practices Salaries, raises, discipline, layoffs TERM 6 Strategic DEFINITION 6 Produce Desired Strategic Results Link employee performance to organizational goals: Define desired results Explain desired behaviors Design processesthat will help employees maximize their performance Develop measurement systems Develop feedback systems TERM 7 Developmental DEFINITION 7 Help employees be effective at their job Identify, encourage desirable behaviors Promote continued desirable results Identify deficiencies in performance Remove obstacles preventing their success TERM 8 Cascading Goals DEFINITION 8 Systematic, consistent, strategically aligned. Employees know what is expected. SMART Narrow, limiting goals reduce creativity, innovation, reduce motivation TERM 9 5 Criteria of Performance Measures DEFINITION 9 Strategic Congruence Validity Reliability Acceptability Specificity TERM 10 Strategic Congruence DEFINITION 10 Measuring meaningful criteria when evaluating effectiveness of employee performance. Must be consistent with what? measure all, or most critical? evolves, changes as organization needs change quantitative or qualitative? continuously review for effectiveness? Employee involvement, customer satisfaction, loyalty, production Surveys of customers, employees, focus groups, interviews.
