Management and Organizational Terms: A Comprehensive Glossary, Quizzes of Introduction to Business Management

Download Management and Organizational Terms: A Comprehensive Glossary and more Quizzes Introduction to Business Management in PDF only on Docsity! TERM 1 intellectual capital DEFINITION 1 shared knowledge TERM 2 glass ceiling affect DEFINITION 2 invisible barrier of a feeling of empowerment (race/religion/gender) TERM 3 3 u's DEFINITION 3 what happens to you is up to you TERM 4 external locust DEFINITION 4 blaming things on everyone but yourself TERM 5 internal locust DEFINITION 5 you control your own destiny TERM 6 manager does... DEFINITION 6 supports and accomplishes things through others TERM 7 middle manager DEFINITION 7 oversees large departments TERM 8 line manager DEFINITION 8 directly over people who do work TERM 9 staff manager DEFINITION 9 specialized (CFO) technical people TERM 10 functional manager DEFINITION 10 organization broke up into divisions (departments) TERM 21 knowledge management DEFINITION 21 process of using intellectual capital for competitive advantage TERM 22 micro-credit (lending) DEFINITION 22 small loans @ very low interest rates to people operating small enterprises TERM 23 stakeholders DEFINITION 23 persons directly affected by organization TERM 24 sustainability DEFINITION 24 capacity to endure, creates least impact on environment TERM 25 8 environmental factors DEFINITION 25 1. Economic 2. Legal 3. Technological 4. Sociocultural 5. Natural Environment ***6. Competitive ***7. Globalization ***8. Customers TERM 26 competitive advantage DEFINITION 26 something you do alot better that competition cant copy easily TERM 27 strategic positioning DEFINITION 27 position in business (finding your niche-what your good at) TERM 28 environmental uncertainty DEFINITION 28 lack of complete info about environment TERM 29 customer relationship w/ management DEFINITION 29 building lasting relationships TERM 30 workplace spirituality DEFINITION 30 shared communities of diverse value and are respected TERM 31 prejudice DEFINITION 31 negative, irrational attitude of a group/race TERM 32 discrimination DEFINITION 32 acting upon prejudice to take negative action TERM 33 productivity DEFINITION 33 quality/quantity TERM 34 efficiency DEFINITION 34 max out w/ min in TERM 35 upside down pyramid DEFINITION 35 customers on top, workers (managers) on bottom