Download Business Ethics and Globalization: Terms and Concepts and more Quizzes Introduction to Business Management in PDF only on Docsity! TERM 1 compliance orientation DEFINITION 1 creates order by requiring that employees identify with and commit to specific required conduct; uses legal terms, statutes, and contracts to teach employees the rules and penalties for noncompliance TERM 2 values orientation DEFINITION 2 strives to develop shared values; although penalties are attached, the focus is more on an abstract core of ideals such as accountability and commitment TERM 3 codes of conduct DEFINITION 3 formal statements that describe what an organization expects of its employees TERM 4 code of ethics DEFINITION 4 the most comprehensive and consists of general statements, sometimes altruistic or inspirational, that serve as principles and the basis for rules of conduct TERM 5 statement of values DEFINITION 5 serves the general public and also addresses distinct groups such as stakeholders; conceived by management and are fully developed with input from all stakeholders TERM 6 ethics officers DEFINITION 6 responsible for managing their organization's ethics and legal compliance programs TERM 7 ethics audit DEFINITION 7 a systematic evaluation of an organization's ethics program and performance to determine whether it is effective TERM 8 social audit DEFINITION 8 the process of assessing and reporting a business's performance in fulfilling the economic, legal, ethical and philanthropic responsibilities expected of it by its stakeholders TERM 9 integrity DEFINITION 9 implies a balanced organization that not only makes ethical financial decisions but also is ethical in the more subjective aspects of its corporate culture TERM 10 Six Sigma DEFINITION 10 a methodology to manage process variations that cause defects, defined as unacceptable deviations from the mean or target, and to systematically work toward managing variation to eliminate those defects TERM 21 social democracy DEFINITION 21 allows for private ownership of property and also features a large government equipped to offer such services as education and health care to its citizens TERM 22 bimodal wealth distribution DEFINITION 22 occurs when the middle class shrinks, resulting in highly concentrated wealth amongst the rich and large numbers of poor people with very few resources TERM 23 Rational economics DEFINITION 23 based upon the assumption that people are predictable and will maximize the utility of their choices relative to their needs and wants TERM 24 Behavioral economics DEFINITION 24 assumes that humans may not act rationally because of genetics, learned behavior, and heuristics, or rules of thumb TERM 25 framing effect DEFINITION 25 the idea that the way something is presented to the consumer can affect choice TERM 26 global common values DEFINITION 26 values shared across most culturesDesirable: integrity, family and community unity, equality, honesty, fidelity, sharing, and unselfishnessUndesirable: ignorance, pride and egoism, selfish desires, lust, greed, adultery, theft, deceit, lying, murder, hypocrisy, slander, and addiction TERM 27 country cultural values DEFINITION 27 values specific to groups, sects, religions, or countries that express actions, behavior, and intent TERM 28 culture DEFINITION 28 consists of everything in our surroundings that is made by people -- both tangible items and intangible things including values, norms, and artifacts TERM 29 amakudari DEFINITION 29 Japanese term that means "descent from heaven" TERM 30 self-reference criterion (SRC) DEFINITION 30 in business, the idea that "we" differ from "them"; the unconscious reference to one's own cultural values, experiences, and knowledge TERM 31 dumping DEFINITION 31 the practice of charging high prices for products in domestic markets while selling the same products in foreign markets at low prices, often below cost (often viewed as anti- competitive) TERM 32 cultural relativism DEFINITION 32 the concept that morality varies from one culture to another and that business practices are therefore differentially defined as right or wrong by different cultures TERM 33 made-to-break DEFINITION 33 planned obsolescence products TERM 34 human rights DEFINITION 34 an inherent dignity with equal and inalienable rights as the foundation of freedom, justice, and peace in the world TERM 35 sustainable development DEFINITION 35 a systematic approach to achieving human development in such a way that the earth's resources are preserved for future generations
