NHA CCMA 2023 Actual Exam with 100% Correct Answers (Latest Updated Version) (Recent Exa, Exams of Nursing

Download NHA CCMA 2023 Actual Exam with 100% Correct Answers (Latest Updated Version) (Recent Exa and more Exams Nursing in PDF only on Docsity! NHA CCMA 2023 Actual Exam with 100% Correct Answers (Latest Updated Version) (Recent Exam) Which of the following cell structures is the source of energy for a cell? -------- Correct Answer --------- Mitochondria *Mitochondria assist with converting energy from nutrients into a form that can be used by cells.* A medical assistant is test a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take? -------- Correct Answer --------- Make sure the patient does not lean forward during the test During a routine venipuncture, the patient becomes pale and diaphoretic. What condition is most likely to occur in this patient? -------- Correct Answer --------- Syncope *The assistant should recognize these manifestations as the onset of syncope and should take the necessary precautions in case the patient faints.* A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a late date. For which of the following reasons should the medical assistant document this information on the patient's chart? -------- Correct Answer -------- - To prove that the office was not negligent When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take? -------- Correct Answer --------- Draw a line through the error and initial Which of the following items included on the CMS-1500 claim form should a medical assistant recognizes as indicating the medical necessity of a procedure? -------- Correct Answer --------- Diagnosis code Which of the following techniques should a medical assistant use to confirm a patient's understanding of insulin administration? -------- Correct Answer --------- Observe the patient as she performs a self-demonstration A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first? -------- Correct Answer --------- Complete a list of local community agencies A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take? -------- Correct Answer --------- Drop the syringe, needle first into the biohazardous sharp container A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following? -------- Correct Answer --------- Silvery, scaly *Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly patches that have a silvery appearance.* A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "non-covered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take? -------- Correct Answer --------- Instruct the patient to contact the insurer about the denial of payment *The assistant serves as an advocate on behalf the patient in terms of treatment and care. In an instance of denial of payment due to a non-covered service, it is the responsibility of the patient to contact the insurer to discuss any existing disputes regarding payment.* Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw? -------- Correct Answer --------- Inspect the integrity of the needle's seal *Inspecting the needle's seal helps ensure the sterility of the needle.* Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet? -------- Correct Answer --------- "Swallow the tablet whole with a glass of water." *Enteric-coated tablets should not be crushed, chewed, or dissolved. The tablets need to arrive in the small intestines whole.* A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take? -------- Correct Answer --------- Remain within the patient's view to allow lip-reading A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant take? -------- Correct Answer --------- Gown *A medium pear with skin contains 4 g of insoluble fiber per serving.* A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect? -------- Correct Answer --------- Shortness of breath *Expected manifestations of CHF include shortness of breath, fatigue, and edema.* A medical assistant is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take? -------- Correct Answer --------- Reinforce teaching about the frequency of medication administration A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill? -------- Correct Answer --------- Paid in full by workers' compensation A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity? -------- Correct Answer --------- Ask the patient to state and spell their full name and provide their date of birth A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take? -------- Correct Answer --------- Lower the horizontal bar gently so that it rests on the top of the patient's head A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident? -------- Correct Answer --------- OSHA Form 301 *The assistant should recognize that the OSHA Form 301 is an incident report used when reporting details about a work-related injury or illness.* Which of the following medical record documentation templates is organized by the entity that supplied the data? -------- Correct Answer --------- Source-oriented Which of the following laboratory results should the medical assistant recognize is abnormal? -------- Correct Answer --------- Potassium 3 mEq/L *The potassium level is below the expected reference range of 3.5 to 5 mEq/L.* A medical assistant is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication? -------- Correct Answer --------- Magnesium sulfate *When transcribing a prescription for magnesium sulfate, the medication name should always be spelled in full.* Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? -------- Correct Answer --------- Interrupted baseline *Interrupted baseline is caused by an electrical disconnection or a detached electrode and results in the tracing moving into the margins of the paper.* A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take? -------- Correct Answer --------- Check capillary refill in the patient's finger *If capillary refill is adequate, the assistant should apply the sensor to the patient's finger. If not, an earlobe or the nose should provide an accurate measurement.* A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following modes of transmission? -------- Correct Answer --------- Airborne *Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission. Contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person.* Which of the following steps for a fingerstick should a medical assistant complete first? - ------- Correct Answer --------- Confirm the correct identity of the patient A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed? -------- Correct Answer --------- Digestive *The liver and pancreas are both accessory organs to the digestive system. Performing diagnostic tests on these organs provide assessment data about the digestive system.* At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make? -------- Correct Answer ----- ---- "I can't share any information about what happens at my job." A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters? -------- Correct Answer --------- 170 cm *When making this conversion, the assistant should first convert 5'2" to 67 inches. Next, the assistant should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to 170 cm.* A medical assistant is using a butterfly needle to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take? -------- Correct Answer --------- Hold the needle by its wings A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare? -------- Correct Answer --------- 79 g *To convert from lb to kg, multiply 176 lb by 0.45. The correct answer is 79.2, which is rounded to 79. Since the preparation of activated charcoal is 1 g/kg, the ratio of grams of activated charcoal to the patient's weight in kg should be 1:1. Therefore, the amount of activated charcoal the assistant should prepare is 79 g.* A medical assistant is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medication is available in a sublingual form? -------- Correct Answer --------- Nitroglycerin *Nitroglycerin is a vasodilator that is used to treat angina or chest pain. It is available in a sublingual tablet and sublingual spray.* When should the code on glucose cuvettes be compared to the code on the glucometer? -------- Correct Answer --------- Before a patient is tested *The assistant should check the coding every time the glucometer is used to ensure most accurate results.* A medical assistant should follow chains of custody guidelines for which of the following types of laboratory results? -------- Correct Answer --------- Parentage testing *Chain of custody guidelines apply to drug screens, forensic studies, blood alcohol levels, and parentage testing.* In which of the following locations should a medical assistant place the electrode for lead V4? -------- Correct Answer --------- The fifth intercostal space, left midclavicular line A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take? -------- Correct Answer --------- Dispose of the linen hamper's contents as a biohazard A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter? -------- Correct Answer --------- January 1, 2020 A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site? -------- Correct Answer --------- Left heel *If a child is under 12 months of age, an assistant should select the child's heel as the collection site for routine testing, even if there is a well-developed vein available. The heel stick is sufficient and causes less trauma.* The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed? -------- Correct Answer --------- Negligence *Medical negligence, also known as malpractice, is a tort in which a medical professional did not perform an essential action or performed an improper one, resulting in harm to a patient. The assistant's failure to maintain a sterile field was a negligent act, resulting in the patient's infection.* The primary code in the CPT coding system consists of how many digits? -------- Correct Answer --------- Five digits Which of the following groups of EKG leads are bipolar? -------- Correct Answer --------- Leads I, II, and III *Leads I, II, and III are three limb leads that make up Einthoven's Triangle.* Which of the following techniques should a medical assistant use when bandaging a wound? -------- Correct Answer --------- Wrap the wound from distal to proximal When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform? -------- Correct Answer --------- Receive and prepare tissue specimens for processing A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment? -------- Correct Answer --------- Physician assistant A medical assistant is reinforcing teaching with a patient about the self-administration of insulin. Which of the following patient statements indicates an understanding of the teaching? -------- Correct Answer --------- "I will roll the bottle between my hands before drawing the medication." A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures? -------- Correct Answer --------- Chlorhexidine *Chlorhexidine is an antiseptic agent that is used to clean skin before a blood culture draw.* A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture? -------- Correct Answer --------- Previous thromboses *The assistant should consider a capillary puncture when the amount of blood needed is minimal and a patient has a history of thromboses.* A medical assistant is collecting a urine specimen from a patient for a drug screening. Which of the following actions should the assistant take to adhere to the chain of custody for this specimen? -------- Correct Answer --------- Send the specimen to the testing laboratory on the same day as the collection A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take? -------- Correct Answer --------- Inject the medication slowly *The assistant should insert the needle quickly, release the skin, and then slowly inject the medication.* Which of the following laboratory values should a medical assistant immediately report to a patient's provider? -------- Correct Answer --------- Blood glucose 500 mg/dL *This blood glucose level is higher than the expected reference range of 70 to 110 mg/dL.* A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation? -------- Correct Answer --------- Divide 1,500 by the number of small boxes between two R waves *The assistant should use the 1500 method to calculate a full cardiac cycle.* A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he listens with a stethoscope. When should he read the diastolic pressure? -- ------ Correct Answer --------- When the sound disappears *The assistant should measure the patient's diastolic pressure when the sound disappears, also known as the Korotkoff V sound.* Which of the following types of written correspondence can be signed by a medical assistant? -------- Correct Answer --------- A notification letter to a patient about surgery arrangement *An assistant can sign a notification letter to a patient about surgery and medical facility arrangements.* A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness? -------- Correct Answer --------- Validate the patient's signature *The assistant should validate the patient's signature when acting as a witness.* A medical assistant is performing spirometry testing for a patient who has shortness of breath. Which of the following results of this spirometry test indicates a successful maneuver? -------- Correct Answer --------- A fast and steady flow with no variability Where should a medical assistant place the electrode for lead V5? -------- Correct Answer --------- On the left anterior axillary line, horizontal to V4 Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse? -------- Correct Answer --------- Whistleblower Protection Act * The Whistleblower Protection Act protects employees from retaliation when reporting suspected unsafe activities in the workplace.* A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site? -------- Correct Answer ---- ----- Warm the patient's hands A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services? -------- Correct Answer --------- American Red Cross A medical assistant is performing a review of items in a clinic's inventory. How should the assistant classify dressings and bandages for inventory purposes? -------- Correct Answer --------- As clinical supplies An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. Which policy is the primary A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading? -------- Correct Answer --------- Place the stethoscope's diaphragm over the patient's palpated artery When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form? -------- Correct Answer --------- The provider should review alternative procedures with the patient A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine information for this report? -------- Correct Answer --------- Database management Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables? -------- Correct Answer --------- Disinfection A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take? -------- Correct Answer --------- Hold sharps by the blunt end to avoid a needlestick injury In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination? -------- Correct Answer --------- Sims' *The Sims' position is appropriate for a rectal examination.* According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face shield, and protective apparel? -------- Correct Answer --------- Assisting a provider with the removal of a cyst *OSHA designates assisting with minor surgical procedures as a Category I task, which means the assistant is at risk for exposure to blood, bodily fluids, body tissues, and the possibility of splashes and spills. These tasks require an assistant to wear complete personal protective equipment.* A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make? -------- Correct Answer --------- "Liniments contain a higher portion of oil than medicated lotions." A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant use? -------- Correct Answer --------- Autoclave Prior to a patient's follow-up appointment, which of the following information should a medical assistant report to the provider? -------- Correct Answer --------- Recent laboratory results A medical assistant is explaining to a female patient how to collect a clean-catch urine specimen. Which of the following instructions should the assistant include? -------- Correct Answer --------- With the labia spread, urinate a small amount into the toilet before collecting the sample Which of the following methods is used to notify a provider of the denial of a claim by an insurance carrier? -------- Correct Answer --------- Remittance advice *A remittance advice document itemizes all paid, denied, and allowable charges for a patient. This document notifies the provider of any and all claim denials.* A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take? -------- Correct Answer --------- Locate the area two to three finger-widths below the antecubital space A medical assistant is faxing a prescription to a patient's pharmacy. Which of the following actions should the assistant take? -------- Correct Answer --------- Call the pharmacy to confirm receipt of the faxed prescription A medical assistant is removing sutures from a patient who has a laceration on his left lower leg. After setting up the sterile field, which of the following actions should the assistant take? -------- Correct Answer --------- Lift the first knot away from the skin A provider examines an older adult patient who is disabled and has a lesion on her arm. A medical assistant should anticipate a referral for this patient to which of the following ancillary services? -------- Correct Answer --------- Home health care A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patient's injection? -------- Correct Answer ------- -- 90° *Subcutaneous injections are generally administered at a 45° angle. However, for a patient who is obese, the subcutaneous injection should be administered at a 90° angle.* A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges? -------- Correct Answer --------- Review the day's encounter forms to determine if another patient received the services A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure? -------- Correct Answer --------- "I will record any symptoms I experience in the event log." Which of the following positions is appropriate for a pelvic examination? -------- Correct Answer --------- Lithotomy *The lithotomy position is appropriate for pelvic examination.* A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication? -------- Correct Answer --------- ac *The abbreviation "ac" means "before meals".* A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems? -------- Correct Answer --------- Circulatory and respiratory A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process? -------- Correct Answer --------- Sanitization A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient's body should the assistant expect to find the injury? -------- Correct Answer --------- Just above the knee *The femur is the large bone that connects the hip to the knee. The term distal refers to a point farthest away from the trunk of the body. Therefore, the distal femur would be located just above the knee.* A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take? -------- Correct Answer --------- Apply a thin ribbon of ointment along the conjunctival sac *Ointment should be applied along the conjunctival sac from the inner canthus to the outer canthus.* A medical assistant is preparing to collect a patient's temperature via the tympanic membrane. In which of the following locations should the assistant place the thermometer? -------- Correct Answer --------- In the ear A medical assistant is measuring the circumference of an infant's head. Which of the following actions should the assistant take? -------- Correct Answer --------- Place the zero mark of the measuring tape against the infant's forehead A medical assistant is caring for a 4-month-old infant who has a temperature of 100.4° F. Which of the following is this temperature when converted to Celsius? -------- Correct Answer --------- 38° C *To convert a temperature from Fahrenheit to Celsius, the assistant should subtract 32 from the Fahrenheit temperature and multiply the result by 5/9: (100.4° F - 32) x 5/9 = 38° C* A medical assistant is reviewing a Medicare claim denial. The assistant determines that there are charges that exceed the usual, customary, and reasonable fees. Which of the following actions should the assistant take? -------- Correct Answer --------- Adjust the patient's account to reflect no unpaid charges and write off the balance Where do cardiac electrical impulses originate in the heart? -------- Correct Answer ------- -- Sinoatrial node *Impulses are initiated in the sinoatrial node and are then conducted to the atrioventricular node.* According to the regulation of controlled substances, which of the following is true of a Schedule I drug? -------- Correct Answer --------- Have no accepted medical use *Schedule I drugs have been deemed to have a high potential for abuse, are unavailable for prescription refills, are not available OTC, and are not accepted for medical use. Possession of these drugs is illegal.* A medical assistant is coding an office visit during which the provider reviewed the systems related to a patient's chief complain but did not discuss the patient's family or social history. Which of the following procedure codes should the assistant use for this visit? -------- Correct Answer --------- Expanded problem-focused history *An expanded problem-focused history includes the systems relayed to the chief complaint but does not include a family or social history.* A medical assistant is preparing a patient who has anemia for an examination by the provider. Which of the following manifestations should the assistant expect to find? ------ -- Correct Answer --------- Irregular heart beat *The assistant should recognize that an irregular heartbeat, fatigue, dizziness, and pale skin are manifestations The Patients' Bill of Rights protects individuals from which of the following? -------- Correct Answer --------- Denial of care due to the patient's age *The Patient's Bill of Rights protects patients from being denied fair treatment or participation in research studies due to criteria such as age.* A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray -------- Correct Answer --------- Scissors Which of the following additives should be used when performing a CBC? -------- Correct Answer --------- EDTA Which of the following dressings should a medical assistant use on a partial-thickness burn? -------- Correct Answer --------- Nonadherent dressing *The assistant should use a nonadherent dressing on a partial thickness burn. This type of dressing allows the wound to be exposed to air and heal.* A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying. Which of the following actions should the assistant take? -------- Correct Answer --------- Allow the patient to cry. *The patient should be permitted to express his emotions.* Which of the following documents indicates how a patient's medical records will be used and disclosed by a medical office? -------- Correct Answer --------- Notice of Privacy Practices (NPP) *An NPP details how a patient's medical records will be used and disclosed by a medical office.* A medical assistant in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which of the following patients first? ------- - Correct Answer --------- An older adult patient who has diabetes and has a blood pressure of 80/42 mm Hg *Because this blood pressure reading is low, the assistant should recommend the provider see this patient first.* A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collections rather than a venipuncture? -------- Correct Answer --------- Previous thromboses *The assistant should consider a capillary puncture when the amount of blood needed is minimal and a patient has a history of thromboses.* A medical assistant should insert the needle at which of the following angles during a venipuncture? -------- Correct Answer --------- 15 degree angle A medical assistant is collecting information from a patient who reports persistent in the left upper quadrant. The assistant should note that this area contains which of the following? -------- Correct Answer --------- Stomach *The assistant should recognize that the stomach is located left upper quadrant of the abdomen.* A medical assistant is preparing a patient who has a bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement? -------- Correct Answer --------- Abdomen A medical assistant is performing a fecal occult blood test using a gualac card. Which of the following actions should the assistant take? -------- Correct Answer --------- Interpret a blue color as a positive result *The color blue on the paper indicates that there is blood in the patient's stool.* Which of the following items included on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure? -------- Correct Answer --------- Diagnosis code *The assistant should recognize that a diagnosis code indicates the medical necessity for the performance of a procedure or provided treatment. Without a supported diagnosis, the provider will not receive reimbursement for the procedure.* A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means that the practice's heath care team will focus on improving care for patients who have which of the following types of medical coverage? -------- Correct Answer --------- Medicare *ACOs have a strong relationship with patient-centered medical homes as mandated by the Centers for Medicare & Medicaid. The intention of this relationship is to increase the quality of care for patient who have Medicare health coverage.* A medical assistant is talking with a patient who reports forgetting whether she has taken her prescribed medication each day. Which of the following responses should the assistant make? -------- Correct Answer --------- "Try putting your medications in a weekly medication dispenser for the upcoming week." To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients? -------- Correct Answer --------- Examine personal religious and cultural values and beliefs to identify any biases *The first step the assistant should take when providing culturally competent care is to understand his own individual beliefs and value system.* After a patient leaves an examination room, which of the following actions should a medical assistant take to prepare the examination table for the next patient? -------- Correct Answer --------- Roll up the disposable paper on the table tightly and quickly A medical assistant should identify that which of the following vitamins is fat soluble? ---- ---- Correct Answer --------- Vitamin A A medical assistant observes a hematoma developing at the site of a venous blood draw. The assistant should do which of the following? -------- Correct Answer --------- Release the tourniquet and stop the draw A medical assistant is performing an EKG on a patient. Which of the following described the appropriate placement of the electrodes? -------- Correct Answer --------- Tabs downward on the arm A medical assistant is assisting a provider with the repair of a laceration on a patient's head. The provider's prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic? -------- Correct Answer --------- To reduce bleeding at the site A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of schedules is the clinic using? -------- Correct Answer --------- Cluster-scheduling *Cluster scheduling is grouping patients who have similar conditions into specific time slots or days* A medical assistant is cleaning countertops and other surfaces after a surgical procedure in a provider's office. Which of the following disinfectants should the assistant use for this purpose? -------- Correct Answer --------- A 1:10 bleach and water solution Which of the following tests is granted waived status under Clinical Laboratory Improvement Amendments (CLIA)? -------- Correct Answer --------- Rapid strep test A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient? -------- Correct Answer --------- 1.5 tablets *The assistant should recognize that 250 multiplied by 1.5 = 375. Therefore, 1.5 tablets provides the required 375 mg.* A medical assistant is reviewing laboratory results that confirm a patient has varicella zoster virus. The assistant should identify that this micro-organism causes which of the following types of infections? -------- Correct Answer --------- Chickenpox A medical assistant is collecting vital signs from a 6-year-old. The assistant should recognize that which of the following vital signs is outside of the expected reference range for this patient and should be reported to the provider? -------- Correct Answer ----- ---- Heart rate 140/min Which of the following parenteral medication routes should a medical assistant administer for a slow release of medication into the blood stream? -------- Correct Answer --------- Transdermal Which of the following is a step in the process of skin preparation prior to a surgical procedure? -------- Correct Answer --------- Clean the surgical site with antiseptic A medical assistant performing a 12-lead EKG on a patient. Which of the following electrodes should the assistant place to the left of the sternum at the fourth intercostal space? -------- Correct Answer --------- V2 Which of the following is the largest and uppermost section of the brain? -------- Correct Answer --------- Cerebrum A patient reports feeling depressed due to the recent loss of a partner. In which of the 5 stages of the grief process does depression present itself? -------- Correct Answer -------- - Fourth A medical assistant is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the assistant choose? -------- Correct Answer --------- 1/2 to 5/8 inch needle, 25 gauge Which of the following statements made by a medical assistant demonstrates an understanding of required patient identification techniques? -------- Correct Answer ------- -- "I will ask the patient to state and spell their full name and provide her DOB before administering vaccines" A medical assistant is assisting a patient whose insurance does not cover immunizations. To which of the following community resources should assistant refer the patient? -------- Correct Answer --------- Department of Health and Human Services (HHS) A medical assistant needs to type a professional business letter from the office. Which of the following formats is appropriate? -------- Correct Answer --------- Keep flush with the left margin *In block letter style, the entire text is left aligned* A medical assistant is talking with an older adult patient who has experienced several injuries at home over the past 6 months. The patient lives alone and has no family nearby. Which of the following responses should the assistant make to help ease the patient's transition to assisted living or long-term care? -------- Correct Answer --------- "It seems like it is no longer safe for you to be at home alone. Lets talk about other options" A medical assistant is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make? -- ------ Correct Answer --------- "You should refrain from talking during the procedure" Which of the following cardiac procedures us within a medical assistant's scope of practice and does not require a licensed technician or provider to assist or perform it? -- ------ Correct Answer --------- Holter monitor application The laboratory report on a patient indicates a hemoglobin level of 7 g/dL. Which of the following is the first action for the medical assistant to take? -------- Correct Answer ------ --- Notify the provider When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad? -------- Correct Answer --------- To determine the number of sutures removed A medical assistant is preparing a patient to have cryosurgery following an abnormal Papnicolaou test. Which of the following statements should the assistant make to explain the procedure? -------- Correct Answer --------- "Cyosurgery involves an extremely cold probe to freeze and kill abnormal cells" Which of the following statements made by a new medical assistant, regarding an artifact, demonstrates a need for further teaching? -------- Correct Answer --------- "Electrical interference on the EKG is not caused by cell phones" A medical assistant should identify which of the following as a characteristic of anorexia nervosa? -------- Correct Answer --------- Excessive exercising A medical assistant has just received a derogatory e-mail from a dissatisfied patient. What action should the assistant take? -------- Correct Answer --------- Print the e-mail and make notes about topics to be addressed prior to formulating a response According to OSHA's guidelines to proper waste disposal, which of the following should a medical assistant place in a regular waste container? -------- Correct Answer --------- An empty urine container A medical assistant requests that a patient pay her insurance copayment at the time she arrives for her appointment. The patient becomes defensive and asks why she should pay for her care she has not received. Which of the following responses should the medical assistant make? -------- Correct Answer --------- "I understand you're concerned, so you're welcome to pay at the end of your appointment"