NHA CCMA Study Guide (Latest 2022/2023) Updated Version, Exams of Nursing

Download NHA CCMA Study Guide (Latest 2022/2023) Updated Version and more Exams Nursing in PDF only on Docsity! NHA CCMA Study Guide Where do cardiac electrical impulses originate in the heart? - THE CORRECT ASNWER IS Sinoatrial node According to the regulation of controlled substances, which of the following is true of a Schedule 1 drug? - THE CORRECT ASNWER IS have no accepted medical use A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. What following action should the assistant take? - THE CORRECT ASNWER IS remain within the patient's view to allow lip-reading A Medical Assistant is preparing a patient who has anemia for an examination by a provider. what manifestation should the assistant expect to find? - THE CORRECT ASNWER IS irregular heartbeat The patient's bill of rights protects individuals from - THE CORRECT ASNWER IS denial of care due to the patient's age A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. what instrument should the assistant include on the tray? - THE CORRECT ASNWER IS scissors what technique should a medical assistant use for the routine cleaning of EKG cables? - THE CORRECT ASNWER IS Disinfection What additive should be used when performing a CBC? - THE CORRECT ASNWER IS EDTA what dressing should a medical assistant use on a partial-thickness burn? - THE CORRECT ASNWER IS non adherent dressing A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying? what action should the assistant take? - THE CORRECT ASNWER IS allow the patient to cry what position is appropriate for a pelvic examination? - THE CORRECT ASNWER IS lithotomy what document indicates how a patient's medical records will be used and disclosed by a medical office? - THE CORRECT ASNWER IS Notice of Private Practices (NPP) A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet. what instructions should the assistant give the patient? - THE CORRECT ASNWER IS "place the tablet between the gums and cheek." A medical assistant is cleaning an examination room after assisting a provider with a biopsy. what action should the assistant take? - THE CORRECT ASNWER IS hold sharps by the blunt end to avoid needlestick injury a medical assistant is monitoring an infant patient for mircocephaly. what describes the anthropometric measurement that the assistant should perform? - THE CORRECT ASNWER IS head circumference what action should a medical assistant take when obtaining the length of an infant during a well-child visit? - THE CORRECT ASNWER IS position the infant on his back what instructions should a medical assistant give to a patient when administering an enteric-coated tablet? - THE CORRECT ASNWER IS "swallow the tablet whole with a glass of water." A provider examines an older adult patient who is disabled and has a lesion on her arm. And medical assistant should anticipate a referral for this patient to which of the following ancillary services? - THE CORRECT ASNWER IS Home health care A medical assistant in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which patient first? - THE CORRECT ASNWER IS an older adult patient who has diabetes and has a high blood pressure of 80/42 mm Hg a medical assistant is checking a patient's hearing using the Weber test. what action should the assistant take? - THE CORRECT ASNWER IS ask the patient if he hears the vibration louder in one ear than the other a medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should assistant perform a capillary collection rather than a venipuncture? - THE CORRECT ASNWER IS previous thromboses when performing the palpatory method for obtaining blood pressure, what is the level at which the medical assistant should inflate the cuff? - THE CORRECT ASNWER IS 30 mm Hg above the radial pulse cessation a medical assistant should insert the needle at what angle during a venipuncture? - THE CORRECT ASNWER IS 15 degree angle a medical assistant is collecting information from a patient who reports persistent pain in the left upper quadrant. the assistant should note that this area contains which of the following organs? - THE CORRECT ASNWER IS stomach what position should a medical assistant place a healthy patient in preparation for a rectal examination? - THE CORRECT ASNWER IS Sims Within 1 min of application of the tourniquet - THE CORRECT ASNWER IS A clinical medical assistant is drawing five blood collection tubes. When should the tourniquet be released? hello. welcome to our office - THE CORRECT ASNWER IS a first-time patient is late arriving to the office. which of the following should the medical assistant say first? Wrap the wound from distal to proximal - THE CORRECT ASNWER IS which of the following techniques should a medical assistant use when bandaging a wound? I can crush or chew the pill if it is too hard for me to swallow - THE CORRECT ASNWER IS a medical assistant is providing instruction to a patient on how to take an extended- release medication PO. which of the following statements made by the patient indicates a need for further teaching? circulatory and respiratory - THE CORRECT ASNWER IS a medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. the assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body system? current procedural terminology code - THE CORRECT ASNWER IS a medical assistant is preparing a CMS-1500 insurance claim form for a patient who was treated for a burn injury. which of the following pieces of information is required on the form? Helminths - THE CORRECT ASNWER IS parasites called "worms" that live in host organisms, such as animals and humans send the specimen to the testing laboratory on the same day as the collection - THE CORRECT ASNWER IS a medical Assistant is collecting a urine specimen from a patient for a drug screening. which of the following actions should the Assistant take to adhere to the chain of custody for this specimen? verify the order with the provider prior to confirming the e-prescription - THE CORRECT ASNWER IS a pharmacist calls the clinic to confirm an e-prescription request to fill a patient's medication order. which of the following actions should the assistant take? make sure the midpoint of the patient's arm is at the level of the patient's heart - THE CORRECT ASNWER IS a ma is measuring a patient's blood pressure with an android sphygmomanometer and a stethoscope. which of the following actions should the Assistant take? insert the tips of the cannula into the patient's nostrils - THE CORRECT ASNWER IS a provider asks a medical assistant to administer oxygen to a patient who is experiencing respiratory distress. which of the following actions should the medical assistant take when administering oxygen to the patient? a subject line in all capital letters - THE CORRECT ASNWER IS a medical assistant is composing business correspondence using the simple letter style. which of the following features should the assistant use? Gastrointestinal - THE CORRECT ASNWER IS which of the following body systems should be evaluated for a diagnosis of pyloric stenosis a tongue blade - THE CORRECT ASNWER IS a medical assistant is preparing to apply ointment to several abrasions on a patient's leg. which of the following supplies should the medical assistant use to remove the medication from the jar? 150/90 mmHg - THE CORRECT ASNWER IS a medical Assistant is measuring vital signs of an adult patient. the assistant should identify which of the following blood pressure readings as primary hypertension? Physician Assistant - THE CORRECT ASNWER IS a medical assistant is speaking with a patient who has seasonal allergies. which of the following healthcare providers should the assistant identify as being able to make diagnosis and initiate the necessary treatment? adjust the patient's account to reflect no unpaid charges and write off the balance - THE CORRECT ASNWER IS a medical Assistant is reviewing a Medicare claim denial. the Assistant determines that there are charges that exceed the usual, customary and reasonable fees. which of the following actions should the Assistant take? you may experience a watery discharge for up to 1 week after your procedure - THE CORRECT ASNWER IS a ma is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. which of the following statements should the Assistant include? provider's name - THE CORRECT ASNWER IS a medical assistant is making a new sign-in sheet for the patients who have appointments that day. which of the following information should the sign-in sheet include? normal weight - THE CORRECT ASNWER IS a medical assistant is caring for a patient who has a body mass index (BMI) of 23. this patient should be categorized as which of the following? Goniometer - THE CORRECT ASNWER IS measures joint movement in a single plane use hand gestures - THE CORRECT ASNWER IS when speaking with a patient who has moderate hear loss and reads lips, which of the following actions should a medical assistant take to aid in communication with the patient? Emphysema - THE CORRECT ASNWER IS a condition in which the air sacs of the lungs are damaged and enlarged, causing breathlessness. place the zero mark of the measuring tape against the infant's eras - THE CORRECT ASNWER IS a medical assistant is measuring the circumference of an infant's head. which of the following actions should the assistant take the provider should review alternative procedures with the patient - THE CORRECT ASNWER IS when informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form? kyphosis - THE CORRECT ASNWER IS curvature of the thoracic spine that is a common result of aging 15 mL - THE CORRECT ASNWER IS the provider orders the medical assistant to prepare a tablespoon of medication for a patient. how many milliliters of medication should the assistant draw up? 1 tbsp parasitic - THE CORRECT ASNWER IS a common parasitic infection that is highly contagious. also known as lice warm the patient's hands - THE CORRECT ASNWER IS a medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. which of the following techniques should the assistant use to increase circulation at the collection site? Cytobrush - THE CORRECT ASNWER IS when assisting a provider with a vaginal examination and Papanicolaou (Pap) test, a medical assistant should identify that which fo the following instruments is necessary? source-oriented - THE CORRECT ASNWER IS which of the following medical record documentation templates is organized by the entity that supplied the data right ear facing up with the earlobe pulled down and back - THE CORRECT ASNWER IS in which of the following positions should a medical assistant place an 18-month- old patient when administering ear drops to the right ear? Papules - THE CORRECT ASNWER IS solid elevations that are less than 0.5 cm (0.2 in) in diameter. a common cause is allergic eczema document the statement in the patients chart - THE CORRECT ASNWER IS a medical assistant in an acute care facility is checking in a patient who has a deep laceration. the patient tells the assistant that he cannot accept blood transfusions due to his religious beliefs. which of the following actions should the assistant take? on the left anterior axillary line, horizontal to V4 - THE CORRECT ASNWER IS Where should a medical assistant place the electrode for lead V5? Parentage testing - THE CORRECT ASNWER IS a medical assistant should follow chain of custody guidelines for which of the following types of laboratory results? Remove any chemical-covered clothing - THE CORRECT ASNWER IS a medical assistant is assisting in the treatment of a patient who experienced a chemical burn. which of the following steps should the Assistant take? lying face up, with the legs bent and feel flat on the table - THE CORRECT ASNWER IS dorsal recumbent position Nitroglycerin - THE CORRECT ASNWER IS a vasodilator that is used to treat angina or chest pain. it is available in a sublingual tablet or sublingual spray mineral deposits from tap water - THE CORRECT ASNWER IS when unloading an autoclave machine, a ma notifies spots on the instruments. the Assistant should recognize that this a result of which of the following? inspect the integrity of the needles seal - THE CORRECT ASNWER IS Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw? A clean-up kit - THE CORRECT ASNWER IS a ma discovers an unidentifiable liquid on the floor of ones of the clinic's treatment rooms. which of the following materials should the Assistant use to remove and dispose of the liquid? Rinne test - THE CORRECT ASNWER IS the patient is instructed to raise his hand when the sound disappears Recent laboratory results - THE CORRECT ASNWER IS prior to a patient's follow-up appointment, which of the following information should a MA report to the provider? chondr - THE CORRECT ASNWER IS cartilage Standard of Care - THE CORRECT ASNWER IS the degree of care, skill, and diligence an equally qualified caregiver in theHeaalth profession would provide in similar circumstances Roles and Responsibilities of the Medical Assistant - THE CORRECT ASNWER IS is primarily to work alongside a provider in an outpatient or ambulatory setting (medical office), MA might be cross-trained to perform administrative and clinical duties. Administrative Duties - THE CORRECT ASNWER IS Greet patients, handle correspondence, schedule appointments, answer telephone, arrange hospital admissions Clinical Duties - THE CORRECT ASNWER IS obtaining medical histories from patients, explaining treatments or procedures, drawing laboratory tests and preparing and administering immunizations Medical Doctors (MDs) - THE CORRECT ASNWER IS allopathic providers and are the most widely recognized type of doctor. they diagnose illnesses, provide treatments, perform procedures such as surgical intervention, and write prescriptions. Osteopathic providers (DOs) - THE CORRECT ASNWER IS complete requirements that are similar to the MDs to graduate and practice medicine. In addition to using modern medicine and surgical procedures, DOs use osteopathic manipulative therapy (OMT) in treating their patients. Nurse Practitioners - THE CORRECT ASNWER IS Provide basic patient care services, including diagnosing and prescribing medications for common illnesses. Medical Laboratory Technicians - THE CORRECT ASNWER IS collect samples and perform tests to analyze body fluids, tissue, and other substances. Physician Assistants - THE CORRECT ASNWER IS practice medicine under the direction and supervision of a licensed MD or DO. Are able to make clinical decisions and be responsible for a variety of services Medical Receptionists - THE CORRECT ASNWER IS check patients in and out, answer phones, and perform filing, faxing, and other tasks. Occupational Therapists - THE CORRECT ASNWER IS assist patients who have developed conditions that disable them developmentally, emotionally, mentally, or physically Pharmacy Technician - THE CORRECT ASNWER IS assist pharmacists with duties that do not require the expertise or judgement of a licensed pharmacist Physical Therapist - THE CORRECT ASNWER IS assists patients in regarding their mobility and improving their strength and range of motion Radiology Technician - THE CORRECT ASNWER IS uses various types of imaging equipment to assist the provider in diagnosing and treating certain diseases. Professionalism - THE CORRECT ASNWER IS consists of the skills, behavior, and appropriate judgement that represent the best qualities of a person in a specific profession. MA must exhibit a courteous, conscientious and a businesslike manner in the workplace. Dependability, initiative, flexibility, confidentiality and a good attitude are all necessary with a high level of professionalism Appropriate Dress - THE CORRECT ASNWER IS includes good personal hygiene and appropriate work attire. Avoid perfumes and colognes due to possible patient sensitivities. Wear makeup conservatively and keep nails clean (no acrylic) and at a reasonable length. Dress code vary, but clothing should be comfortable and fit appropriately. Many facilities do not allow facial piercings, extreme hairstyles or visible tattoos Work Ethic - THE CORRECT ASNWER IS A set of values based on the moral virtues of hard work and diligence. based on an individuals diligence, virtues, morals, and desire to put forth a strong effort in their chosen profession. Integrity - THE CORRECT ASNWER IS the quality of being honest and having strong moral principles. All members of the health care team must have a high level of integrity. Honest, truthfulness and equal treatment of all patients is a necessity for quality care in administrative and clinical settings Accountability - THE CORRECT ASNWER IS Being responsible for one's own actions. it also means being able to explain and answer questions relating to their actions. MAs must be accountable for their actions regarding any clinical or administrative tasks at all times Flexibility - THE CORRECT ASNWER IS a MA must be able to acclimate to a wide variety of situations. in the event of an emergency in the office, the staff must be flexible enough to adjust to schedule changes for all patients. being flexible also means that staff members are willing to assist each other when workloads are uneven. open-mindedness - THE CORRECT ASNWER IS a willingness to try new things or to hear and consider new ideas Scope of practice - THE CORRECT ASNWER IS describes the duties that can be delegated to medical assistants based on their education, training and experience. Variables for the Scope of Practice - THE CORRECT ASNWER IS include regulations and policies issues by state medical boards. A MA with appropriate training may safely provide technical supportive services that are simple, routine medical tasks under the supervision of a licensed physician. Health Care Delivery - THE CORRECT ASNWER IS the organization of individuals, establishments, and resources to deliver health care services and meet the health needs of specific populations. guarantor's demographic and insurance information; diagnostic test, treatment or procedure information; and billing information. CMS-1500 Form Sections - THE CORRECT ASNWER IS Section 1: Carrier Block contains the address of the insurance carrier and is located at the top of the form Section 2: Patient/Insured Section contains information about the patient or insured (if other than the patient); Includes boxes 1 through 13 Section 3: Physician/Supplier Section contains information about the physician or supplier; includes boxes 14 through 33 AD, AS, AU - THE CORRECT ASNWER IS right ear, left ear, both ears OD, OS, OU - THE CORRECT ASNWER IS right eye, left eye, both eyes Schedule 1 controlled substances - THE CORRECT ASNWER IS includes substances that have a high potential for abuse and no approved medical use in the USA Schedule 2 Controlled Substances - THE CORRECT ASNWER IS includes substances that have a high potential for abuse, are considered dangerous and can lead to a psychological and physical dependence Schedule 3 Controlled Substances - THE CORRECT ASNWER IS includes substances that have a moderate to low potential for physical and psychological dependence Schedule 4 Controlled Substances - THE CORRECT ASNWER IS Includes substances that have a low potential for abuse and dependence. Includes diazepam, zolpidem, eszopicline, aprazolam, chlordiazepoxide, and clonazepam. Substance 5 Controlled Substances - THE CORRECT ASNWER IS includes substances that contain limited quantities of some narcotics, usually for antidiarrheal, antitussive, and analgestic purposes CMS-1500 Form Blocks 1-8 - THE CORRECT ASNWER IS Block 1: Check the box indicating what kind of insurance is applicable, such as Medicare Block 1A: the patient's Medicare Health Insurance Claim Number (NICN). Block 2: The Patient's first name, middle initial (if any) and last name Block 3: The patient's eight-digit birth date recorded as MM/DD/CCYY and sex Block 4: if there is insurance primary to Medicare, obtained through the patients or spouses place of work or through any other source, list the name of the insured here Block 5: the patient's mailing address and telephone number Block 6: check the appropriate box for patients relationship to the insured Block 7: enter the insured's address and phone number Block 8: leave blank CMS-1500 Form Blocks 9-13 - THE CORRECT ASNWER IS Block 9: write the last name, first name and middle initial of the Medigap enrollee if it is a different person form the one listed in block 2 Block 9A Enter the policy and/or group number of the Medigap insured preceded by MEDIGAP, MG or MGAP Block 9B: leave blank Block 9c: leave blank Block 9D: write in the coordination of benefits Agreement Medigap-based identifier Blocks 10A-10C: Check "yes" or "no" to indicate whether employment, auto liability or other accident improvement applies to one or more of the services listed in Block 24. An "yes" answer indicates there may be other insurance primary to Medicare Block 11: This is an important field. This is the place to indicate that a good faith effort has been made to determine whether Medicare is the primary insurance. Information about insurance primary to Medicare should be listed in blocks 11A-11C Block 11A: this is where the insured's birth date goes. Block 11B: for insurance primary to Medicare, enter employers name, if applicable. If there is a changed in insured's insurance states (e.g., retired), enter either a 6 digit (MMDDYY) or 8 digit (MMDDCCYY) retirement date preceded by the word "RETIRED". For Tricare and CHAMPVA, enter the sponsors branch of service, using abbreviations (e.g., United States Navy = USN) Block 11C: enter the nine-digit payer ID number of the primary insurer Block 11D: For Medicare, leave blank. For all other payers, enter an "x" in the correct box Block 12: this is the place where the patient or an authorized person signs to authorize the release of medical information. The field must be dated and entered as a six- or eight-digit date. Block 13: this signature authorizes payment of benefits to the provider or supplier. CMS-1500 Form Blocks 14-18 - THE CORRECT ASNWER IS Block 14: For Medicare, for the current illness, injury or pregnancy, enter either an 8-digit (MMDDCCYY) or 6- digit (MMDDYY). For Chiropractic services, enter the date of initiation of the course of treatment and enter the date of x-ray. For commercial claims: enter the date of the first date of the first date of the present illness, injury, or pregnancy. For pregnancy, use the date of the last menstrual period (LMP) as the first date. Enter the applicable qualifier to identify when date is being reported (e.g.,:431 Onset of Current Symptome or Illness, 484 Last Menstrual Period) Block 15: For Medicare, leave blank (not required) For all other carriers, check the payer-specfic instructions Block 16: Dates patients is unable to work in his/her current occupation. this is required if the patient is eligible for disability or workers compensation benefits. to fill out this field, enter the "From" and "To" dates as follows: MMDDYYY or MMDDCCYY Block 17: this is where the name of the referring or ordering provider goes. if Medicare requires that a supervising provider be listed, this is where to put that name. if a claim involves more than one referring, ordering or supervising provider, a separate claim must be submitted for each one Block 17A: leave blank Block 17B: the NPI number goes here Block 18: Dates enter in a six- or eight- digit format when a medical service rendered is a result of, or subsequent to, a related hospitalization CMS-1500 Form Blocks 19-23 - THE CORRECT ASNWER IS Block 19: this block is used in numerous ways, based on the circumstances and payer type Block 20: mark yes to the question asked if lab tests were done by an entity order than the one doing the billing Block 21: this is where the diagnosis coded go. use ICD-10-CM codes to the greatest specificity possible Block 22: carrier-specific block; use for Medicaid claims Block 23: the quality improvement organization (QIO) prior authorization number goes here for those procedures that require it. Enter the investigational device exemption (IDE) when an investigation device is used in an FDA-approved Clinical trial CMS-1500 Form Blocks 24A-J - THE CORRECT ASNWER IS Block 24A: dates of services are listed here Block 24B: this is where places of services codes go. Block 24C: carrier-specific block; used by Medicaid Block 24D: enter procedures, services, and supplies Block 24E: this field is for the diagnosis reference code Block 24F: enter the providers billed charges for each service Block 24G: Enter the number of days or units. mostly used for multiple visits, units of supplies, anesthesia minutes or oxygen volume. Block 24H: carrier specific block. Block 24I: Enter the ID qualifier 1C in the shaded position Block 24J: Enter the providers NPI in the unshaded position CMS-1500 Form Blocks 25-33A - THE CORRECT ASNWER IS Block 25: Enter the providers or suppliers federal ID number or Social Security number and check the appropriate box Block 26: enter the patients account number Block 27: check the appropriate box to indicate whether the provider or supplier accept the assignment of benefits Block 28: Enter total charges for all services Block 29: for secondary claims only. Enter the total amount the patient's primary insurance paid Block 30: leave blank Block 31: Enter the signature of the provider or the signature of an authorized representative Block 32: Enter the name, address and ZIP Code of the facility where services were rendered Block 32A: Enter the NPI of the facility Block 33: the providers or suppliers billing name, address, ZIP code and telephone number Block 33A: the NPI of the billing provider DTap - THE CORRECT ASNWER IS diphtheria and tetanus toxoids and acellular pertussis vaccine dx - THE CORRECT ASNWER IS diagnosis ECG, EKG - THE CORRECT ASNWER IS electrocardiogram ED - THE CORRECT ASNWER IS emergency department EEG - THE CORRECT ASNWER IS electroencephalogram ENT - THE CORRECT ASNWER IS ear, nose, throat F - THE CORRECT ASNWER IS fahrenheit FBS, FBG - THE CORRECT ASNWER IS fasting blood sugar/glucose f/u - THE CORRECT ASNWER IS follow up FUO - THE CORRECT ASNWER IS fever of unknown origin fx - THE CORRECT ASNWER IS fracture GI - THE CORRECT ASNWER IS gastrointestinal GTT - THE CORRECT ASNWER IS glucose tolerance test GU - THE CORRECT ASNWER IS genitourinary GYN - THE CORRECT ASNWER IS gynecology h, hr - THE CORRECT ASNWER IS hour Hct - THE CORRECT ASNWER IS hematocrit HEENT - THE CORRECT ASNWER IS head, eyes, ears, nose, throat HF - THE CORRECT ASNWER IS heart failure Hgb - THE CORRECT ASNWER IS hemoglobin HIV - THE CORRECT ASNWER IS human immunodeficiency virus HPV - THE CORRECT ASNWER IS human papillomavirus Htn, HTN - THE CORRECT ASNWER IS hypertension I&D - THE CORRECT ASNWER IS incision and drainage ICU - THE CORRECT ASNWER IS intensive care unit IUD - THE CORRECT ASNWER IS intrauterine device K - THE CORRECT ASNWER IS Potassium KUB - THE CORRECT ASNWER IS kidney, ureter, bladder L - THE CORRECT ASNWER IS liter lb - THE CORRECT ASNWER IS pound LLE - THE CORRECT ASNWER IS left lower extremity LLQ - THE CORRECT ASNWER IS left lower quadrant LLL - THE CORRECT ASNWER IS left lower lobe LMP - THE CORRECT ASNWER IS last menstrual period LUE - THE CORRECT ASNWER IS left upper extremity MI - THE CORRECT ASNWER IS myocardial infarction MM - THE CORRECT ASNWER IS mucous membrane mm Hg - THE CORRECT ASNWER IS millimeters of mercury MRI - THE CORRECT ASNWER IS magnetic resonance imaging aden - THE CORRECT ASNWER IS gland pancreat - THE CORRECT ASNWER IS pancreas thyr - THE CORRECT ASNWER IS thyroid gland hem, hemat - THE CORRECT ASNWER IS blood phleb - THE CORRECT ASNWER IS vein arthr - THE CORRECT ASNWER IS joint brachi - THE CORRECT ASNWER IS arm cervic - THE CORRECT ASNWER IS neck cost - THE CORRECT ASNWER IS rib crani - THE CORRECT ASNWER IS skull dactyl - THE CORRECT ASNWER IS finger, toe fibr - THE CORRECT ASNWER IS connective tissue my - THE CORRECT ASNWER IS muscle oste - THE CORRECT ASNWER IS bone pod - THE CORRECT ASNWER IS foot sacr - THE CORRECT ASNWER IS sacrum spondyl - THE CORRECT ASNWER IS vertebra ten, tendin - THE CORRECT ASNWER IS tendon vertebr - THE CORRECT ASNWER IS vertebra an - THE CORRECT ASNWER IS anus appendic - THE CORRECT ASNWER IS appendix bil, chol - THE CORRECT ASNWER IS bile, gall col - THE CORRECT ASNWER IS colon dent - THE CORRECT ASNWER IS teeth enter - THE CORRECT ASNWER IS intestine esopag - THE CORRECT ASNWER IS esophagus gastr - THE CORRECT ASNWER IS stomach gingiv - THE CORRECT ASNWER IS gum gloss - THE CORRECT ASNWER IS tongue hepat - THE CORRECT ASNWER IS liver vas - THE CORRECT ASNWER IS vessel ven - THE CORRECT ASNWER IS vein blephar - THE CORRECT ASNWER IS eyelid cephal - THE CORRECT ASNWER IS head cerebr - THE CORRECT ASNWER IS cerebrum, brain encephal - THE CORRECT ASNWER IS brain esthesi - THE CORRECT ASNWER IS sensation irid, ir - THE CORRECT ASNWER IS iris mening, meningi - THE CORRECT ASNWER IS membranes, meninges myel - THE CORRECT ASNWER IS spinal cord, bone marrow myring - THE CORRECT ASNWER IS eardrum, tympanic membrane neur - THE CORRECT ASNWER IS nerve ocul, op - THE CORRECT ASNWER IS ot - THE CORRECT ASNWER IS ear adip - THE CORRECT ASNWER IS fat bi - THE CORRECT ASNWER IS life carcin - THE CORRECT ASNWER IS cancer cry - THE CORRECT ASNWER IS cold dors - THE CORRECT ASNWER IS back portion of the body gluc, glyc - THE CORRECT ASNWER IS sugar herni - THE CORRECT ASNWER IS hernia hist - THE CORRECT ASNWER IS tissue hydr - THE CORRECT ASNWER IS water lact - THE CORRECT ASNWER IS milk later - THE CORRECT ASNWER IS side lip - THE CORRECT ASNWER IS fat lith - THE CORRECT ASNWER IS stone med, medi - THE CORRECT ASNWER IS middle narc - THE CORRECT ASNWER IS numbness, stupor necr - THE CORRECT ASNWER IS death onc - THE CORRECT ASNWER IS tumor path - THE CORRECT ASNWER IS disease ped - THE CORRECT ASNWER IS child, foot psych - THE CORRECT ASNWER IS mind py - THE CORRECT ASNWER IS pus pyr - THE CORRECT ASNWER IS fever septic - THE CORRECT ASNWER IS infection therm - THE CORRECT ASNWER IS heat a-, an- - THE CORRECT ASNWER IS without ab- - THE CORRECT ASNWER IS away from ad- - THE CORRECT ASNWER IS toward ambi- - THE CORRECT ASNWER IS both ante- - THE CORRECT ASNWER IS before anti- - THE CORRECT ASNWER IS against auto- - THE CORRECT ASNWER IS self bi- - THE CORRECT ASNWER IS two, twice, double brady- - THE CORRECT ASNWER IS slow circum- - THE CORRECT ASNWER IS around contra- - THE CORRECT ASNWER IS against de- - THE CORRECT ASNWER IS down dys- - THE CORRECT ASNWER IS bad, painful, difficult endo- - THE CORRECT ASNWER IS within epi- - THE CORRECT ASNWER IS above eu- - THE CORRECT ASNWER IS good, normal ex-, extra-, exo- - THE CORRECT ASNWER IS outside of hemi- - THE CORRECT ASNWER IS half hyper- - THE CORRECT ASNWER IS above, excessive hypo- - THE CORRECT ASNWER IS below infra- - THE CORRECT ASNWER IS beneath inter- - THE CORRECT ASNWER IS between, among intra- - THE CORRECT ASNWER IS within levo- - THE CORRECT ASNWER IS left macro- - THE CORRECT ASNWER IS large mal- - THE CORRECT ASNWER IS bad mega- - THE CORRECT ASNWER IS exceptionally large meso- - THE CORRECT ASNWER IS middle meta- - THE CORRECT ASNWER IS over, beyond micro- - THE CORRECT ASNWER IS small mono- - THE CORRECT ASNWER IS one bilaleral - THE CORRECT ASNWER IS pertaining to both sides caudal - THE CORRECT ASNWER IS tail cephalic - THE CORRECT ASNWER IS head dextro - THE CORRECT ASNWER IS right distal - THE CORRECT ASNWER IS farther away from dorsal recumbent - THE CORRECT ASNWER IS lying on the back with knees up and feet flat on the table eversion - THE CORRECT ASNWER IS turning outward or inside out extension - THE CORRECT ASNWER IS bringing a limb to a straight position external - THE CORRECT ASNWER IS outside flexion - THE CORRECT ASNWER IS bending a limb or body part at the joint Fowler's - THE CORRECT ASNWER IS raising the head of the bed up to 90 degrees inferior - THE CORRECT ASNWER IS below or directed downward internal - THE CORRECT ASNWER IS inside knee-chest, knee-elbow - THE CORRECT ASNWER IS drawing the knees up to the chest lateral - THE CORRECT ASNWER IS side, away from the middle lithotomy - THE CORRECT ASNWER IS on the back, flexing the legs on abducted thighs medial - THE CORRECT ASNWER IS midline oblique - THE CORRECT ASNWER IS slanting, on an incline peripheral - THE CORRECT ASNWER IS outside the central area posterior - THE CORRECT ASNWER IS back prone - THE CORRECT ASNWER IS lying on the abdomen proximal - THE CORRECT ASNWER IS toward the center or point of attachment quadrant - THE CORRECT ASNWER IS dividing an area horizontally and vertically into four parts recumbent - THE CORRECT ASNWER IS lying down rotation - THE CORRECT ASNWER IS turning around an axis Sims' - THE CORRECT ASNWER IS lateral with one knee and thigh up sinistro - THE CORRECT ASNWER IS left superior - THE CORRECT ASNWER IS above or directed upward Trendelenburg - THE CORRECT ASNWER IS lying with the head lower than the legs amp - THE CORRECT ASNWER IS ampule cap - THE CORRECT ASNWER IS capsule cr - THE CORRECT ASNWER IS cream elix - THE CORRECT ASNWER IS elixir liq - THE CORRECT ASNWER IS liquid ID - THE CORRECT ASNWER IS intradermally IM - THE CORRECT ASNWER IS intramuscularly inj - THE CORRECT ASNWER IS inject, injection IV - THE CORRECT ASNWER IS intravenously PO - THE CORRECT ASNWER IS by mouth, orally PR - THE CORRECT ASNWER IS rectally r, rec - THE CORRECT ASNWER IS rectally subcut - THE CORRECT ASNWER IS subcutaneously top - THE CORRECT ASNWER IS topically Agit - THE CORRECT ASNWER IS shake, stir ag - THE CORRECT ASNWER IS water ASA - THE CORRECT ASNWER IS aspirin cmpd - THE CORRECT ASNWER IS compound DAW - THE CORRECT ASNWER IS dispense as written dil - THE CORRECT ASNWER IS dilute disp - THE CORRECT ASNWER IS dispense eq - THE CORRECT ASNWER IS equivalent Fe - THE CORRECT ASNWER IS iron MDI - THE CORRECT ASNWER IS metered dose inhaler MO - THE CORRECT ASNWER IS mineral oil NKA - THE CORRECT ASNWER IS no known allergies N/V - THE CORRECT ASNWER IS nausea and vomiting nr - THE CORRECT ASNWER IS no refills rept - THE CORRECT ASNWER IS repeat sig - THE CORRECT ASNWER IS write on label susp - THE CORRECT ASNWER IS suspension sx - THE CORRECT ASNWER IS symptoms tinc - THE CORRECT ASNWER IS tincture TO - THE CORRECT ASNWER IS telephone order VO - THE CORRECT ASNWER IS verbal order analgesic - THE CORRECT ASNWER IS relieves pain antacids/anti-ulcer - THE CORRECT ASNWER IS neutralize stomach acid antibiotics - THE CORRECT ASNWER IS kill bacteria The right route The right time The right assessment The right to refuse The right technique The right documentation The right reason The right to know The right evaluation The Right Patient - THE CORRECT ASNWER IS Medical Assistants should use two patients identifiers to verify that they are about to administer medication to the right person the right medication - THE CORRECT ASNWER IS check the label three times to verify the medication, strength and dose the right dose - THE CORRECT ASNWER IS compare the dosage on the prescription in the patient's medical record with the dosage on the medication's label the right route - THE CORRECT ASNWER IS MAs must compare the route on the prescription in the medical record with the administration route they are planning to use the right time - THE CORRECT ASNWER IS it is essential to confirm whether the medication has any timing specifications the right assessment - THE CORRECT ASNWER IS before administering any medications, ask the patient about any allergies that might make it unsafe for receiving the medication the right to refuse - THE CORRECT ASNWER IS patients have the right to refuse any prescribed medication or treatment the right technique - THE CORRECT ASNWER IS MAs must know the correct techniques for administering every medication the right documentation - THE CORRECT ASNWER IS always document administering a medication after the patient receives it, not before the right reason - THE CORRECT ASNWER IS inform patients about why the provider has prescribed the medication for them the right to know - THE CORRECT ASNWER IS inform patients about the medication they are receiving, as well as any precautions or adverse effects to watch for and to report to the provider the right evaluation - THE CORRECT ASNWER IS evaluate for effects and intervene as appropriate, especially for medications that require observing for a reaction before allowing the patient to leave the facility essential nutrients - THE CORRECT ASNWER IS the body cannot produce and come from foods nonessential nutrients - THE CORRECT ASNWER IS those the body can make. examples are vitamin D and cholesterol digestion - THE CORRECT ASNWER IS body breaks down all the nutrients in the diet into substances it can use. nutrients that contain calories are: - THE CORRECT ASNWER IS proteins, carbohydrates and fats (lipids) how many calories per day do young adults need per day? - THE CORRECT ASNWER IS 1,800 to 2,200 calories how much water is the human body made of? - THE CORRECT ASNWER IS 50% to 80% water proteins - THE CORRECT ASNWER IS large, complex molecules that the body makes from amino acids, which are the natural compounds that plants and animals food contain. essential amino acids - THE CORRECT ASNWER IS one's that the body cannot produce nonessential amino acids - THE CORRECT ASNWER IS ones that the body can make from essential amino acids or as proteins break down conditional amino acids - THE CORRECT ASNWER IS are not usually essential but might become essential when the body is undergoing stress or illness how many amino acids does the body need? - THE CORRECT ASNWER IS 20 amino acids Complete protein - THE CORRECT ASNWER IS come from animal sources and contain all nine essential amino acids. example: Soy incomplete protein - THE CORRECT ASNWER IS come from plant sources and do not contain all the essential amino acids carbohydrates - THE CORRECT ASNWER IS organic compounds that combine carbon, oxygen, and hydrogen into sugar molecules and come primarily from plant sources. body uses them primarily for energy. complex carbohydrates - THE CORRECT ASNWER IS long chains of hundreds to thousands of sugar molecules. includes starch, which is glucose plants do not need immediately for energy. glucose - THE CORRECT ASNWER IS the simple sugar the body requires for energy needs and the body burns it more completely and efficiently than it does protein or fat. fats (lipids) - THE CORRECT ASNWER IS a highly concentrated source of energy the body can use as a backup for available glucose. an important nutrient that is essential for the absorption of fat-soluble vitamins. provide structure for cell membranes, promote growth in children, maintain healthy skin, assist with protein functions, and help form various hormone-like substances that have important roles. unsaturated fatty acids - THE CORRECT ASNWER IS less dense and heavy, they are bascially oils and have less potential for raising cholesterol levels than saturated fats do. Unsaturated fats can be monounsaturated or polyunsaturated. trans fat - THE CORRECT ASNWER IS a fatty acid used to preserve processed food products. saturated fats - THE CORRECT ASNWER IS are solid at room temperature. primarily from meat products as well as palm and coconut oil, this type of fat also raises LDL fiber - THE CORRECT ASNWER IS a complex carbohydrate that humans cannot digest. helps prevent constipation, gallstones, hemorrhoids, irritable bowel syndrome, and diverticulitis. also helps with managing diabetes and reducing the risk for colon cancer. provides an estimated 15 to 25 calories per gram vitamins - THE CORRECT ASNWER IS organic substances the body needs for various cellular functions. with the exception of vitamins D, A and B, the body cannot make them or cannot make enough of them. Fat-soluble vitamins - THE CORRECT ASNWER IS A, D, E, K Water-soluble vitamins - THE CORRECT ASNWER IS B1, B2, B3, B6, folate, B12, pantothenic acid, biotin, C Erikson's stages of psychosocial development - THE CORRECT ASNWER IS 1. trust vs. mistrust 2. autonomy vs. shame and doubt 3. initiative vs. guilt 4. industry vs. inferiority undoing - THE CORRECT ASNWER IS defense mechanism; canceling out an unacceptable behavior with a symbolic gesture superior (cranial) - THE CORRECT ASNWER IS above or closer to the head inferior (caudal) - THE CORRECT ASNWER IS below or closer to the feet anterior (ventral) - THE CORRECT ASNWER IS toward the front of the body posterior (dorsal) - THE CORRECT ASNWER IS toward the back of the body medial - THE CORRECT ASNWER IS Closer to the midline of the body lateral - THE CORRECT ASNWER IS further away from the midline of the body proximal - THE CORRECT ASNWER IS closer to the trunk of the body distal - THE CORRECT ASNWER IS farther away from the trunk superfical - THE CORRECT ASNWER IS closer to the surface of the body deep - THE CORRECT ASNWER IS farther from the body surface sagittal plane - THE CORRECT ASNWER IS divides the body into left and right sides. midsagittal refers to an equal division of left and right sides, running along the midline of the body transverse plane - THE CORRECT ASNWER IS divides the body into upper and lower sections, not necessarily equally frontal plane - THE CORRECT ASNWER IS also called the coronal plane, divides the body into anterior and posterior sections cranial cavity - THE CORRECT ASNWER IS within the bony cranium, houses the meninges (brain) spinal cavity - THE CORRECT ASNWER IS a continuation of the cranial cavity as it travels down the midline of the back thoracic cavity - THE CORRECT ASNWER IS within the chest, houses the lungs, heart and major vessels abdominal cavity - THE CORRECT ASNWER IS within the abdomen, houses several major organs pelvic cavity - THE CORRECT ASNWER IS inferior to the abdominal cavity, houses the bladder body quadrants - THE CORRECT ASNWER IS nine body regions - THE CORRECT ASNWER IS skin - THE CORRECT ASNWER IS responsible for protection, temperature regulation, sensation, excretion and Vitamin D production. THE LARGEST ORGAN IN THE INTEGUMENTARY SYSTEM hair follicles - THE CORRECT ASNWER IS Generate hair Sebaceous (oil) glands - THE CORRECT ASNWER IS Produce sebum to keep skin and hair soft, and prevent bacteria from growing on the skin fingernails and toenails - THE CORRECT ASNWER IS protect ends of fingers and toes sudoriferous (sweat) glands - THE CORRECT ASNWER IS Produce sweat to aid in cooling the body epidermis layer - THE CORRECT ASNWER IS outermost layer of epithelial tissue, covers the external surface of the body dermis layer - THE CORRECT ASNWER IS Thick layer beneath the dermis that contains arteries, veins, nerves subcutaneous layer - THE CORRECT ASNWER IS loose, connective tissue composed of adipose tissue and lipocytes Skin Functions - THE CORRECT ASNWER IS Protection, temp regulation, excretion, sensation and vitamin D production integumentary system - THE CORRECT ASNWER IS Axial Skeleton - THE CORRECT ASNWER IS the adult axial skeleton has 80 bones including the skull, vertebrae and ribs appendicular skeleton - THE CORRECT ASNWER IS the adult appendicular skeleton has 126 bones including arms, legs and pelvic girdle ligament - THE CORRECT ASNWER IS attaches bone to bone for joint stability long bones - THE CORRECT ASNWER IS have epiphysis, diaphysis and medullary cavity containing yellow bone marrow. the end of long bones are covered by articular cartilage to allow joint movement without causing friction. examples: femur, humerus, tibia, fibula, ulna and radius short bones - THE CORRECT ASNWER IS found in the wrist and ankle, typically small and round. examples: carpals and tarsals flat bones - THE CORRECT ASNWER IS majority of surface area is flat or slightly curved. Examples: skull, ribs irregular bones - THE CORRECT ASNWER IS unusual shape that is typically related to their function. examples: vertebrae and pelvis sesamoid bones - THE CORRECT ASNWER IS small, round bones found in joints that are held in place by tendons. example: patella Skeletal System - THE CORRECT ASNWER IS Hematopoiesis - THE CORRECT ASNWER IS formation of blood cells skeletal muscle - THE CORRECT ASNWER IS responsible for voluntary movement smooth muscle - THE CORRECT ASNWER IS Involuntary muscle found within the walls of hollow organs, blood vessels, and in the iris of the eye cardiac muscle - THE CORRECT ASNWER IS found only in the heart, cross-fibered to allow the heart to contract from the top and bottom in order to pump blood tendon - THE CORRECT ASNWER IS ends of skeletal muscles that attach the muscle to the bone lymph nodes - THE CORRECT ASNWER IS small, glandular structures concentrated in the neck, axilla and groin, which produce and store lymphocytes, and are home to macrophages that filter lymph lymph nodules - THE CORRECT ASNWER IS Masses of lymphoid tissue comprised of macrophages and lymphocytes. Lymph nodules are not encapsulated like lymph nodes. thymus - THE CORRECT ASNWER IS located posterior to the sternum. the thymus is large in children and atrophies (shrinks) after adolescence. it is responsible for the production and maturation of T-cells spleen - THE CORRECT ASNWER IS largest lymphatic organ, located in the upper-left abdominal quadrant. it is home to macrophages that filter the blood interstitial fluid - THE CORRECT ASNWER IS tissue fluid found between cells. once collected and filtered, its called lymph SA node - THE CORRECT ASNWER IS pacemaker of the heart atrioventricular node - THE CORRECT ASNWER IS Gatekeeper for ventricles, all current going to ventricles must pass through here kidneys - THE CORRECT ASNWER IS located on either side of the vertebral column at the level of the top lumbar vertebrae. the kidneys are responsible for removing waste from the blood and producing urine ureters - THE CORRECT ASNWER IS long tubes responsible for carrying urine from the kidneys to the urinary bladder urinary bladder - THE CORRECT ASNWER IS small muscular sac located within the pelvic cavity that is responsible for storing urine urethra - THE CORRECT ASNWER IS tube responsible for carrying urine from the urinary bladder to the outside of the body. longer in males due to pelvic shape and position of the prostate urinary system - THE CORRECT ASNWER IS responsible for filtering blood in order to remove waste products. this waste is then prepared for elimination by combining with water to form urine. urine is produced in the kidneys and then stored in the urinary bladder to await elimination gastrointestinal system (gastrointestinal tract) - THE CORRECT ASNWER IS mouth (oral cavity) pharynx esophagus stomach small intestine: duodenum, jejunum and ileum large intestine: cecum, ascending colon, transverse colon, descending colon and sigmoid colon rectum anus liver gallbladder pancreas mouth (oral cavity) - THE CORRECT ASNWER IS responsible for initiating digestion, both mechanical (chewing) and chemical (saliva) pharynx - THE CORRECT ASNWER IS throat or the passageway for food between the oral cavity and the esophagus (also part of the respiratory system) Esophagus - THE CORRECT ASNWER IS muscular tube connecting the mouth to the stomach stomach - THE CORRECT ASNWER IS located below the diaphragm in the left upper quadrant (LUQ) of the abdominal cavity. receives food from esophagus and continues breakdown using gastric juices. propels food to small intestine. contains rugae small intestine - THE CORRECT ASNWER IS takes up most of the space within the abdominal cavity. primary responsible for absorption of nutrients. divided into sections: Duodenum Jejunum Ileum large intestine - THE CORRECT ASNWER IS also called the colon, absorption is completed here and the feces is formed from solid waste products. divided into sections: cecum: connects to ileum; where the appendix is located ascending colon transverse colon descending colon sigmoid colon rectum - THE CORRECT ASNWER IS the end of the colon that stores feces until defecation anus - THE CORRECT ASNWER IS the end of the rectum, opens to the outside of the body to allow for elimination of feces liver - THE CORRECT ASNWER IS a large organ located in the right upper quadrant (RUQ) of the abdomen. produces bile needed to break down fats gall bladder - THE CORRECT ASNWER IS located inferior to the liver. stores bile and connects to the duodenum pancreas - THE CORRECT ASNWER IS posterior to the stomach, and connects to duodenum. produces enzymes that aid with digestion Respritory system - THE CORRECT ASNWER IS functions by moving air in and out of the lungs called respiration or breathing. the respiratory and cardiovascular systems work together to help deliver oxygen to the blood via the blood and eliminate carbon dioxide. nose pharynx larynx trachea lungs external respiration - THE CORRECT ASNWER IS Exchange of oxygen and carbon dioxide in the lungs internal respiration - THE CORRECT ASNWER IS exchange within the hemoglobin of a red blood cell nose - THE CORRECT ASNWER IS made of bones, cartilage and skin. contains small hairs called cilia to prevent large particles from entering larynx - THE CORRECT ASNWER IS superior to the trachea. produces a person's voice trachea - THE CORRECT ASNWER IS also called the windpipe, extends the larynx and branches into bronchi. lined with cilia. lungs - THE CORRECT ASNWER IS two cone shaped organs located in the chest. contain bronchi, alveoli, and many blood vessel. the right lung is larger and divided into three lobes. the left lung has two lobes. both lungs are surrounded by a membrane called pleura nervous system - THE CORRECT ASNWER IS controls all the body systems and is divided into two main sections; the central nervous system (CNS) and peripheral nervous system (PNS). the CNS includes the brain and spinal cord. the PNS is made of peripheral nerves found throughout the body. PNS is broken down further into two separate branches - the somatic nervous system and autonomic nervous system somatic nervous system - THE CORRECT ASNWER IS controls the body's skeletal muscles autonomic nervous system - THE CORRECT ASNWER IS controls the body's autonomic muscles like breathing and digestion endocrine system - THE CORRECT ASNWER IS is made up of organs and glands that produce, store and release hormones. there are two types of glands within the system: exocrine and endocrine exocrine glands - THE CORRECT ASNWER IS release hormones into a duct for delivery to the target cells endocrine glands - THE CORRECT ASNWER IS release hormones directly into the bloodstream organs of the endocrine system - THE CORRECT ASNWER IS adrenal glands, hypothalamus, ovaries, pancreas, parathyroid glands, pineal gland, posterior and anterior pituitary gland, testes, thymus and thyroid gland cilia - THE CORRECT ASNWER IS Hairlike projections that help move substances through various tracts and paths in the body Organism - THE CORRECT ASNWER IS A living thing Micro-organisms - THE CORRECT ASNWER IS Tiny living things Bacteria - THE CORRECT ASNWER IS single cell microorganism that reproduces rapidly and causes many different infections Common shapes of bacteria - THE CORRECT ASNWER IS coccus (round), spirillum (spiral-shaped), vibrio (shaped like a comma), and bacillus (rod-shaped) virus - THE CORRECT ASNWER IS a tiny mirco-organism that causes many infections and dieases. require living tissue to survive and grow; so unlike bacteria, they are actually parasites. common viruses include the human immunodeficiency virus (HIV), influenza viruses and human papilloma virus (HPV) fungi - THE CORRECT ASNWER IS a micro-organism that grows on or in animals and plants. the single-cell fungi are yeasts; multi-cell varieties are spore-producing molds. most fungi do not normally cause disease. those that do tend to cause superficial infections like athlete's foot and vaginal yeast infections. fungi can have useful functions. fungi are a source of antibiotics. protozoa - THE CORRECT ASNWER IS a single-cell parasite that can be microscopic or large enough to see without a microscope. protozoa thrive in damp environments and in bodies of standing water. they replicate rapidly inside a living host. nonpathogens - THE CORRECT ASNWER IS a microorganism that is not capable of causing a disease pathogens - THE CORRECT ASNWER IS mircoorganism that cause infectious disease and infestations infectious agents - THE CORRECT ASNWER IS pathogens that cause disease, infection or infestation. chain of infection - THE CORRECT ASNWER IS infectious agent reservoir hose portal of exit mode of transmission portal of entry susceptible host open-ended questions - THE CORRECT ASNWER IS questions a person is to answer in his or her own words nonverbal communication - THE CORRECT ASNWER IS communication using body movements, gestures, and facial expressions rather than speech Chief Complaint (CC) - THE CORRECT ASNWER IS the main reason for the patient's visit Newborn (birth to 1 month) average heart rate - THE CORRECT ASNWER IS 120 to 160/min Infant (1 - 12 months) average heart rate - THE CORRECT ASNWER IS 80 to 140/min Toddler (1 to 3 years) average heart rate - THE CORRECT ASNWER IS 80 to 130/min Preschool (3 to 5 years) average heart rate - THE CORRECT ASNWER IS 80 to 120/min School-age (6 to 15 years) average heart rate - THE CORRECT ASNWER IS 70 to 100/min Adult (older than 15 years) average heart rate - THE CORRECT ASNWER IS 60 to 100/min Newborn Average respiratory rate - THE CORRECT ASNWER IS 30 to 50 breaths per minute Adult respiratory rate - THE CORRECT ASNWER IS 12-20 breaths per minute infants and childrens average blood pressure - THE CORRECT ASNWER IS ranges between 60/30 to 100/80 mm Hg adult average blood pressure - THE CORRECT ASNWER IS ranges between 100/60 to 140/80 mm Hg hypertension - THE CORRECT ASNWER IS blood pressure 140/90 or higher Prehypertension - THE CORRECT ASNWER IS Systolic: 120-139 Diastolic: 80-89 to convert height from inches to feet and inches - THE CORRECT ASNWER IS divide inches by 12 to convert pounds to kilograms - THE CORRECT ASNWER IS divide the weight in pounds by 2.2 1 kg - THE CORRECT ASNWER IS 2.2 lb to convert kilograms to pounds - THE CORRECT ASNWER IS Multiply the weight in kilograms by 2.2 intradermal (ID) - THE CORRECT ASNWER IS Needle gauge: 27-28 Needle length: 3/8 inch Subcutaneous (SC) - THE CORRECT ASNWER IS Needle gauge: 25 to 26 Needle length: 1/2 inch, 5/8 inch Intramuscular (IM) - THE CORRECT ASNWER IS Needle gauge: 20 to 23 Needle length: 1 to 3 inches (depending on muscle and patient size) Parenteral Instramuscular Injection Sites (IM) - THE CORRECT ASNWER IS Deltoid Muscle Ventrogluteal Muscle Vastus Lateralis Muscle 90 Degree Angle Parenteral subcutaneous and intradermal injection sites (SQ, ID) - THE CORRECT ASNWER IS Subcutaneous: 45 degree angle Intradermal: 10 to 15 degree angle oral route of administration - THE CORRECT ASNWER IS in the mouth buccal route of administration - THE CORRECT ASNWER IS between the cheek and gum Sublingual route of administration - THE CORRECT ASNWER IS under the tongue Inhalation route of administration - THE CORRECT ASNWER IS typically used for targeted areas such as the bronchial passage tropical route of administration - THE CORRECT ASNWER IS designed to react locally and systematic absorption is minimal mucosal route of administration - THE CORRECT ASNWER IS designed to absorb into and through mucous membranes Transdermal route of administration - THE CORRECT ASNWER IS for continuous slow absorption of various medications Abrasion - THE CORRECT ASNWER IS scrape or rub point of care testing - THE CORRECT ASNWER IS various tests related to chemistry, immunology, microbiology and hematology are identified as CLIA-waived and easily performed in physician office laboratories Common point of care tests - THE CORRECT ASNWER IS Pregnancy Testing Rapid Streptococcus testing Dipstick, tablet or multi-stick urinalysis Hemoglobin Spun hematocrit Blood glucose Hemoglobin A1c Cholesterol testing Helicobacter pylori Mononucleosis screening Nasal smear Drug testing Fecal occult blood moderate and high complexity - THE CORRECT ASNWER IS are considered nonwaived. Hemoglobin (Hgb) Reference Range - THE CORRECT ASNWER IS Males: 13 to 18 g/dl Females: 12 to 16 g/dl Hematocrit (Hct) Reference Range - THE CORRECT ASNWER IS Males: 42% to 52% Females: 36% to 48% fasting blood glucose (FBG) reference range - THE CORRECT ASNWER IS 60 to 110 mg/dl total cholesterol reference range - THE CORRECT ASNWER IS less than 200 mg/dl low-density lipoprotein (LDL) - THE CORRECT ASNWER IS less than 130 mg/dl High-density lipoprotein (HDL) - THE CORRECT ASNWER IS greater than 40 mg/dL Triglycerides - THE CORRECT ASNWER IS less than 150 mg/dL erythrocyte sedimentation rate (ESR) - THE CORRECT ASNWER IS Male: 0-20 mm/hr Female: 0-30 mm/hr International Normalized Ratio (INR) - THE CORRECT ASNWER IS 0.8-1.2 Prothrombin Time (PT) - THE CORRECT ASNWER IS 10.4 to 15.7 seconds Urine pH - THE CORRECT ASNWER IS 4.5-8 Urine Specific Gravity - THE CORRECT ASNWER IS 1.005-1.030 Urine urobilinogen - THE CORRECT ASNWER IS 0.1-1 Order of Draw - THE CORRECT ASNWER IS yellow light blue red gold or tiger top (red-grey) green lavender gray yellow - THE CORRECT ASNWER IS Additive: SPS Test: CBC Light blue - THE CORRECT ASNWER IS Additive: Sodium Citrate Test: PT, PTT, PT/INR red - THE CORRECT ASNWER IS Additive: Plastic: Clot activator Glass: no additive Test: serum determinations, may be used for routine blood donor screening and diagnostic testing for serum for infectious diseases Gold or tiger top (red-grey) - THE CORRECT ASNWER IS Additive: Serum separator tube (SST) Clot Activator Thixotropic gel Test: serum determinations, may be used for routine blood donor screening and diagnostic testing for serum for infectious diseases Green - THE CORRECT ASNWER IS Additive: Sodium Heparin Lithium heparin Test: plasma determinations Lavender - THE CORRECT ASNWER IS Additive: EDTA Test: CBC - Complete Blood Count Gray - THE CORRECT ASNWER IS Additive: potassium oxalate and sodium flouride Test: Glucose testing (GTT) preferred sites for venipuncture - THE CORRECT ASNWER IS median cubital vein cephalic vein basilic vein White lead - THE CORRECT ASNWER IS right arm black lead - THE CORRECT ASNWER IS left arm red lead - THE CORRECT ASNWER IS left leg green lead - THE CORRECT ASNWER IS right leg V1 - THE CORRECT ASNWER IS right side of the sternum at the 4th intercostal space V2 - THE CORRECT ASNWER IS left side of the sternum, directly across from V1 at the 4th intercostal space V4 - THE CORRECT ASNWER IS left side of the chest, 5th intercostal space, midclavicular line V3 - THE CORRECT ASNWER IS Left side of the chest, midway between V2 and V4 V5 - THE CORRECT ASNWER IS left side of the chest, 5th intercostal space, anterior axillary line V6 - THE CORRECT ASNWER IS left side of the chest, 5th intercostal space, midaxillary line P wave - THE CORRECT ASNWER IS atrial depolarization QRS wave - THE CORRECT ASNWER IS ventricular depolarization T wave - THE CORRECT ASNWER IS ventricular repolarization U wave - THE CORRECT ASNWER IS repolarization of the purkinje fibers P-R interval - THE CORRECT ASNWER IS Beginning of the P wave and ends at the beginning of the Q wave QT interval - THE CORRECT ASNWER IS starts at the beginning of the Q wave and ends at the end of the T wave ST segment - THE CORRECT ASNWER IS starts at the end of the S wave and ends at the beginning of the T Wave phychiatrist - THE CORRECT ASNWER IS are not MDs but have a doctor of psychology (PsyD) or a doctor of philosophy degree (PhD). they work with patients who are experiencing mental health challenges. social workers - THE CORRECT ASNWER IS assist patients and their families to cope with the impact of illness or injury and serve as liaisons between patients and community resources and services. Registered Dietitian Nutritionist (RDN) - THE CORRECT ASNWER IS an expert in diet and nurtrition. educate patients on the connection between chronic disease and poor nutrition, assist with meal planining and help low-income patients obtain healthier foods at lower prices support staff - THE CORRECT ASNWER IS are key players in scheduling appointments, answering phones, greeting patients, maintaining medical records, assisting providers during exams/procedures, performing measurements, processing billing, completing insurance forms, performing laboratory or other diagnostic services and managing financial records. clinic coordinator medical administrative assistant clinical medical assistant medical records specialist medical billing specialist financial counselor schedule Institute for Healthcare Improvement Triple Aim - THE CORRECT ASNWER IS improving the experience of care improving the health of populations reducing costs of health care Health care models that practice team-based care - THE CORRECT ASNWER IS expand health insurance coverage shift the focus of health care delivery system from treatment to prevention reduce costs and improve the efficiency of health care patient centered medical home - THE CORRECT ASNWER IS a care delivery model whereby patient treatment is coordinated through their primary care physician to ensure they receive the necessary care when and where they need it, in a manner they can understand comprehensive care - THE CORRECT ASNWER IS an approach that cares for all of the patient's needs patient-centered care - THE CORRECT ASNWER IS positions patients and their families as core members of the team. coordinated care - THE CORRECT ASNWER IS means that all specialty care, hospitals, home health care, and community services are overseen by the provider- directed medical practice accessible services - THE CORRECT ASNWER IS include providing tools (open- scheduling, extended hours, communication with providers) through patient information web portals quality and safety commitments - THE CORRECT ASNWER IS Include delivering quality health care Accountable Care Organization (ACO) - THE CORRECT ASNWER IS An organization of healthcare providers accountable for the quality, cost, and overall care of Medicare beneficiaries who are assigned and enrolled in the traditional fee-for-service program Determinants of health include - THE CORRECT ASNWER IS social factors health services individual behaviors genetic factors Social determinants - THE CORRECT ASNWER IS education and employment opportunities grocery store with adequate fresh foods minimal exposure to crime and violence adequate transportation exposure to mass media and emerging technologies physical determinants - THE CORRECT ASNWER IS the influence of the natural environments on health including weather or climate change, housing and neighborhoods, work sites, and recreational settings. Medicare Access and CHIP Reauthorization Act (MACRA) - THE CORRECT ASNWER IS signed into law on April 16, 2015. replaces the former Medicare reimbursement schedule with a new pay-for-performance program that focuses on quality, value, and accountability. Auditory Learning - THE CORRECT ASNWER IS Achieved by hearing the information. kinesthetic learning - THE CORRECT ASNWER IS Involves movement or performing the task. Visual Learning - THE CORRECT ASNWER IS Involves reading information and seeing diagrams or graphics. Wave scheduling - THE CORRECT ASNWER IS A method of scheduling patients in which multiple patients are scheduled at one same time and seen in the order they arrive at the office Modified wave scheduling - THE CORRECT ASNWER IS system where multiple patients are scheduled at the beginning of each hour, followed by single appointments every 10 to 20 minutes the rest of the hour Double booking scheduling - THE CORRECT ASNWER IS A type of appointment scheduling where two patients are given the same appointment time is called: established patient - THE CORRECT ASNWER IS a patient who has been seen by a provider in the practice in the same specialty within three years conditioning files - THE CORRECT ASNWER IS involves grouping related papers together, removing all paper clips and staples, attaching smaller papers to regular sheets and fixing damaged records Releasing Files - THE CORRECT ASNWER IS The marking of a document to indicate that the record is ready for filing Indexing and Coding Files - THE CORRECT ASNWER IS -Deciding where document is to be filed -Underline name or subject of how it is to be filed -Every paper in patient's chart should have a name and date sorting files - THE CORRECT ASNWER IS involves ordering papers in a filling structure and placing the document in specific groups Storing and Filing Files - THE CORRECT ASNWER IS -Inserted face up -Most recent date on top -Document completely in file alphabetic filing - THE CORRECT ASNWER IS A traditional system for patient records in providers' offices and the most widely used Files are arranged by last name, first name and middle initial Numerical Filing - THE CORRECT ASNWER IS combined with color coding and used for larger health centers or hospitals subject filing - THE CORRECT ASNWER IS used for general correspondence using the alphabetic or alphanumeric filling method SOAP - THE CORRECT ASNWER IS subjective objective Intuitive Communication - THE CORRECT ASNWER IS prefers to look at the big picture functional communication - THE CORRECT ASNWER IS uses a step by step method to solve problems and communicate information personal communication - THE CORRECT ASNWER IS uses emotional language and connections. cares about what people think and feel in response to the information given Communication with patinets - THE CORRECT ASNWER IS Display professionalism Use skilled interviewing techniques Provide empathy Practice collaboration Embrace Technology therapeutic communication - THE CORRECT ASNWER IS aims to enhance the patient's comfort, safety, trust or health and well-being. Active listening - THE CORRECT ASNWER IS mindfully hearing and attempting to comprehend the meaning of spoken words. Effective ways to engage with the patient and patient's family - THE CORRECT ASNWER IS Include the patient in the process Practice active listening Communicate effectively Internal communication - THE CORRECT ASNWER IS Communication within the business organisation external communication - THE CORRECT ASNWER IS the transmission of information between a business and another person or entity in the company's external environment Denial - THE CORRECT ASNWER IS Defense mechanism by which people refuse to accept reality. Regression - THE CORRECT ASNWER IS involves a patient reverting to a previous action or time in his/her life when he/she felt more secure Projection and displacement - THE CORRECT ASNWER IS used to protect the ego by placing blame on something or someone and displacing verbal or physical actions aimed at releasing the anger repression - THE CORRECT ASNWER IS Defense mechanism by which anxiety- provoking thoughts and feelings are forced to the unconscious. Sublimation - THE CORRECT ASNWER IS when an individual uses a socially acceptable and constructive substitute for an unacceptable action related to an impulse Criminal Law - THE CORRECT ASNWER IS addresses the rules and statutes that define wrongdoings against the community as a whole Battery - THE CORRECT ASNWER IS the intentional touching of a person without his or her consent Plaintiff - THE CORRECT ASNWER IS individual that files a lawsuit to initiate a legal action Defendant - THE CORRECT ASNWER IS the person who is being sued subpoena - THE CORRECT ASNWER IS a written order that commands someone to appear in court to give evidence Deposition - THE CORRECT ASNWER IS a formal statement in which the individual who is being deposed promises to the truth Civil Law - THE CORRECT ASNWER IS the system of law concerned with private relations between members of a community rather than criminal, military, or religious affairs. Mutual Assent - THE CORRECT ASNWER IS an agreement by both parties to enter into a contract Consideration - THE CORRECT ASNWER IS a benefit of some type for entering into the contract capacity - THE CORRECT ASNWER IS the parties to a contract must have contractual capacity Legality - THE CORRECT ASNWER IS subject matter must be legal Administrative Law - THE CORRECT ASNWER IS the body of law in the form of decisions, rules, regulations, and orders created by administrative agencies under the direction of the executive branch of the government used to carry out the duties of such agencies Affordable Care Act (ACA) - THE CORRECT ASNWER IS was put in place to reform the health care system by providing more Americans with affordable, quality health insurance to ultimately curb the growth in health care spending in the United States Occupational Safety and Health Administration (OSHA) - THE CORRECT ASNWER IS states that employers are accountable for providing a safe and healthful workplace for employees by setting and enforcing standards and providing training, outreach, education and assistance Health Insurance Portability and Accountability Act (HIPAA) - THE CORRECT ASNWER IS gives patients rights over their health information and sets rules and limits on who can look at and receive patients' private information. Controlled Substances Act - THE CORRECT ASNWER IS a federal policy that regulates the manufacture and distribution of controlled substances. can include narcotics, depressants, and stimulants. Title VII of Civil Rights - THE CORRECT ASNWER IS prohibits an employer with 15 or more employees from discriminating on the basis of race, national origin, gender, or religion Equal Pay Act - THE CORRECT ASNWER IS Mandates that men and women who do equal work receive the same wage Americans with Disabilities Act (ADA) - THE CORRECT ASNWER IS forbids discrimination against any applicant or employee who could perform an job regardless of a disability. also requires an employer to provide accommodations that are necessary to help the employee perform a job successfully Family and Medical Leave Act (FMLA) - THE CORRECT ASNWER IS a federal law that requires certain employers to give time off to employees for familial or medical reasons The Joint Commission (TJC) - THE CORRECT ASNWER IS Helps organizations position for the future of integrated care, strengthen patient safety and the quality of care, improve risk management and risk reduction, and provide a framework for organizational structure and management. standard of care - THE CORRECT ASNWER IS the degree of care, skill, and diligence an equally qualified caregiver in the profession would provide in similar circumstances tort - THE CORRECT ASNWER IS an action that wrongly causes harm to an individual but is not a crime and is dealt with in a civil court intentional tort - THE CORRECT ASNWER IS a deliberate act that violates the rights of another defamation of character - THE CORRECT ASNWER IS hurting someones reputation slander - THE CORRECT ASNWER IS verbal defamation libel - THE CORRECT ASNWER IS written defamation holistic health care - THE CORRECT ASNWER IS Comprehensive or total patient care that considers the physical, emotional, social, economic and spiritual needs of the person Diabetes mellitus type 1 - THE CORRECT ASNWER IS causes: unknown Pancreas symptoms: polyuria (excessive amount of urine), fatigue (feeling weak/tired), polydipsia (excessive thirst), and weight loss Treatment: insulin therapy diabetes mellitus type 2 - THE CORRECT ASNWER IS causes: obesity, inactivity, genetics Pancreas Symptoms: polyuria (excessive amount of urine), fatigue (feeling weak/tired), polydipsia (excessive thirst), and elevated glucose levels(high blood sugar) Treatment: Healthier lifestyle, medication,and insulin therapy polycystic ovary syndrome - THE CORRECT ASNWER IS causes: unknown symptoms: irregular menstrual cycles, elevated hormone levels and multiple cysts on ovaries treatment: weight loss, estrogen and progestin Hypothyroidism - THE CORRECT ASNWER IS causes: autoimmune disease, medications and thyroid surgery symptoms: fatigue, weight gain, muscle aches, bradycardia, depression, elevated cholesterol and dry skin treatment: synthetic thyroid hormone medication (levothroxine) Hyperthyroidism - THE CORRECT ASNWER IS causes: graves disease, thyroiditis and plummer's disease symptoms: weight loss, tachycardia, anxiety, fatigue, sleep disruption and goiter treatment: radioactive iodine, anti thyroid medication, beta blockers and thyroidectomy basal cell carcinoma (BCC) - THE CORRECT ASNWER IS causes: light/fair skin, sun exposure symptoms: new growth or sore that does not heal treatment: curettage and electrodessication, mohs surgery, cryosurgery and laser surgery squamous cell carcinoma (SCC) - THE CORRECT ASNWER IS causes: light/fair skin, sun exposure and less common than BCC symptoms: spreads to surrounding tissues and most common on face and head treatment: curettage and electrodessication, mohs surgery, cryosurgery and laser surgery malignant melanoma - THE CORRECT ASNWER IS causes: light/fair skin, sun exposure symptoms: itchy/bleeding mole, new mole and mole with changes treatment: depends on stage of lesion, surgery, lymph node biopsy, chemotherapy, radiation therapy and immunotherapy acne vulgaris - THE CORRECT ASNWER IS causes: surge of sex hormones during puberty and excess sebum on skin surface symptoms: black heads, white heads, papules and pustules treatment: regular cleansing of affected area, OTC benzoyl peroxide products and prescription medication (topical or oral) alopecia - THE CORRECT ASNWER IS causes: often hereditary, hormone changes, chemotherapy, stress, burns and fungal skin infections symptoms: loss or lack of hair anywhere on the body, typically on the scalp and can include eyebrows and eyelashes treatment: no cure and hair transplants and medications can slow progression Cellulitis - THE CORRECT ASNWER IS causes: staphylococcal and streptococcal bacterial infections symptoms: red, tight skin, pain in inflamed area and fever treatment: oral/topical antibiotics and hospitalization if at risk for developing systemic infection Dermalitis - THE CORRECT ASNWER IS causes: multiple causative agents and contact with irritants symptoms: inflammation of skin resulting in rash and pruritus treatment: treatment is based on cause, corticosteriod creams and oral steriods eczema - THE CORRECT ASNWER IS causes: unknown symptoms: chronic dermatitis with vesicular eruptions developing into itchy, red, scaly rash treatment: topical or systemic steroids and NSAIDS for discomfort Folliculitis - THE CORRECT ASNWER IS causes: shaving or repeated rubbing of shaved area symptoms: red, itchy hair follicles treatment: regular cleansing of affected area, topical antibiotics and electric shaver instead of razor herpes simplex - THE CORRECT ASNWER IS causes: contact with herpes simplex virus symptoms: type 1: painful blisters on lips, mouth and face. type 2: similar lesions, located in the genital area treatment: no cure, antiviral medication to decrease frequency of outbreaks impetigo - THE CORRECT ASNWER IS causes: staphylococcal and streptococcal bacteria symptoms: itchy, oozing skin lesions with honey-like appearing crust treatment: antibiotics and frequent cleansing of area pediculosis - THE CORRECT ASNWER IS causes: lice symptoms: skin itching and nits (eggs) in hair treatment: prescription or OTC lice treatments/shampoos psoriasis - THE CORRECT ASNWER IS causes: inherited autoimmune disorder symptoms: silvery, scaly, severely itchy skin lesions and can cause systemic symptoms such as joint pain and inflammation treatment: oral NSAIDs, topical creams containing vitamins A and D, hydro-cortisone cream and UV treatments ringworm - THE CORRECT ASNWER IS causes: fungus symptoms: flat, circular lesions treatment: topical or oral anti-fungal medication rosacea - THE CORRECT ASNWER IS causes: dilation of small facial blood vessels and cause of dilation is unknown symptoms: redness and acne-like eruptions on face treatment: topical cortisone's, antibiotics and vascular laser therapy Osteoarthritis - THE CORRECT ASNWER IS causes: inflammatory processes and metabolic disorders symptoms: joint stiffness and pain, fluid surrounding the joint and grating sound with joint movement treatment: NSAIDs, intra-articular injections, arthroscopy and joint replacement surgery rheumatoid arthritis - THE CORRECT ASNWER IS causes: autoimmune symptoms: destruction of the joint capsule causing scar to form, visible joint deformity and lost of joint mobility treatment: NSAIDs, exercise, heat/cold therapies, cortisone injections and surgery to remove scar tissue bursitis - THE CORRECT ASNWER IS causes: overuse, joint trauma and bacterial infection symptoms: joint pain and swelling treatment: rest, pain medication, steroid injection, aspiration of joint fluid and antibiotics Ewing's sarcoma family of tumors - THE CORRECT ASNWER IS causes: unknown, age 10 to 20 years old and male sex symptoms: fever, pain at tumor site, fractures and bruising treatment: surgery, chemotherapy, radiation therapy, bone marrow transplant and stem cell transplant sanitization - THE CORRECT ASNWER IS reducing the number of microorganisms by removing debris with soap and water prior to disinfecting. disinfection - THE CORRECT ASNWER IS process used to destroy microorganisms; destroys all pathogenic organisms except spores sterilization - THE CORRECT ASNWER IS a technique for destroying pathogens and their spores on inanimate objects, using heat, water, chemicals or gases autoclave - THE CORRECT ASNWER IS Piece of equipment used to sterilize articles by way of steam under pressure and/or dry heat Repolarization - THE CORRECT ASNWER IS systole; relaxation Depolarization - THE CORRECT ASNWER IS asystole; contraction Bundle of His - THE CORRECT ASNWER IS a collection of fibers that conduct the electrical impulses from the AV node to the ventricular septum intradermal (ID) - THE CORRECT ASNWER IS 27 to 28 Needle Gauge 3/8 inch Needle Length Subcutaneous (SC) - THE CORRECT ASNWER IS 25 to 26 Needle Gauge 1/2 inch, 5/8 Needle Length Intramuscular (IM) - THE CORRECT ASNWER IS 20 to 23 Needle Gauge 1 to 3 inches Needle Length OSHA Form 301 (Injury and Illness Incident Report) - THE CORRECT ASNWER IS Form that requires much more detail about each injury or illness. Form 301 must be completed within six working days from the time the employer learns of an occupational injury or illness. Whistleblower Protection Act - THE CORRECT ASNWER IS protects employees from retaliation when reporting suspected unsafe activities in the workplace When choosing a diagnostic code, a medical assistant should consider which of the following actions in order to avoid an insurance denial? - THE CORRECT ASNWER IS coding to the highest level of specificity Department of Human and Health Services - THE CORRECT ASNWER IS provides immunizations and other health services for people who lack necessary insurance coverage what level should the MA inflate the cuff? - THE CORRECT ASNWER IS 30 mm Hg above the brachial pulse cessation chlorhexidine - THE CORRECT ASNWER IS an antiseptic agent that is used to clean skin before a blood culture draw sim's position - THE CORRECT ASNWER IS used for rectal examinations, rectal instillation's, and some pelvic examinations Varicella zoster virus - THE CORRECT ASNWER IS can cause chicken pox or shingles characteristic of anorexia nervosa - THE CORRECT ASNWER IS excessive exercising transdermal - THE CORRECT ASNWER IS used for a slow release of medication into the blood stream symptoms of anemia - THE CORRECT ASNWER IS irregular heartbeat, fatigue, dizziness, and pale skin which of the following statements made by a new medical assistant, regarding an artifact, demonstrates a need for further teaching? - THE CORRECT ASNWER IS electrical interference on the EKG is not caused by cell phones cerebrum - THE CORRECT ASNWER IS the largest and uppermost section of the brain open hours scheduling - THE CORRECT ASNWER IS patients arrive at their convenience and seen on first come, first served basis lithotomy position - THE CORRECT ASNWER IS appropriate for pelvic examinations chain of custody form - THE CORRECT ASNWER IS ensures accurate collection, transportation, and processing of a specimen patient's bill of rights - THE CORRECT ASNWER IS protects patients from being denied fair treatment or participation in research studies due to criteria such as age ac - THE CORRECT ASNWER IS before meals to provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients? - THE CORRECT ASNWER IS examine patients religious and cultural values and beliefs to identify any biases how to calculate a patient's heart rate from an EKG tracing - THE CORRECT ASNWER IS divide 1,500 by the number of boxes between two R waves candidiasis - THE CORRECT ASNWER IS type of fungal infection a medical assistant has just received a derogatory e-mail from a dissatisfied patient. what action should the assistant take? - THE CORRECT ASNWER IS print the e-mail and take notes about topics to be addressed prior to formulating a response what should the assistant ask the patient to do when performing a Weber test? - THE CORRECT ASNWER IS if he hears the vibration louder in one ear than the other why should the assistant place the removed sutures on a gauze pad? - THE CORRECT ASNWER IS to determine the number of sutures removed several patients arrive at the clinic at the same time requesting care. A MA should recognize that which of the following patient's chief complaints is the priority for the provider to address? - THE CORRECT ASNWER IS an adult patient who is experiencing dyspnea and congestion 90 degree angle - THE CORRECT ASNWER IS used primarily for intramuscular injections in adult patients hemostat - THE CORRECT ASNWER IS used in the suturing procedure a medical assistant is administering heparin subcutaneously to a patient. which of the following actions should the assistant take? - THE CORRECT ASNWER IS inject the medication slowly right upper quadrant contains - THE CORRECT ASNWER IS major portion of the liver varicella zoster virus (chickenpox) - THE CORRECT ASNWER IS spread by airborne or contact transmission pathology - THE CORRECT ASNWER IS ancillary diagnostic services and provide confirmation of patient diagnoses provider - THE CORRECT ASNWER IS the only one of these personnel who can practice medicine and give medical advice a medical assistant must invert anticoagulant tubes to prevent? - THE CORRECT ASNWER IS clotting fat-soluble vitamins - THE CORRECT ASNWER IS vitamin A, D, E and K rheumatologist - THE CORRECT ASNWER IS specializes in treating patients who have diseases in joints, muscles, and bones including fibromyalgia cyrosurgery - THE CORRECT ASNWER IS involves an extremely cold probe to freeze and kill abnormal cells