Notes on Information Policy and Management - Special Topics | PUBP 4803, Study notes of Public Policy

Download Notes on Information Policy and Management - Special Topics | PUBP 4803 and more Study notes Public Policy in PDF only on Docsity! INFORMATION POLICY AND MANAGEMENT PUBP 4803/PUBP 6501 Spring 2011 INSTRUCTOR AND OFFICE HOURS Prof. Juan D. Rogers Office Hours: MW 2-3pm or by appointment. Office: 9 D. M. Smith Tel: 404-894-6697 Email: jdrogers “at” gatech.edu MEETING TIMES AND PLACE: Time: MW 3:05-4:25pm Room: DM Smith 208 COURSE REQUIRED BOOKS: (Should be available at both Ga Tech bookstore and Engineer’s Bookstore) The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions (TKO) by Chun Wei Choo, Oxford: Oxford University Press, 2nd edition, 2005. Information and Organizations by Arthur Stinchcombe, Berkeley: University of California Press, 1990. Annals of Cases in Information Technology (ACIT), Volume 6. by Mehdi Khosrow-Pour (editor). Idea Group Inc. 2004 (ISBN: 1-59140-259-X) Public Information Technology and E-Governance: Managing the Virtual State (PITEG), by David Garson, Jones and Bartlett Publishers, 2006 (ISBN: 0-7637-3468-3). REQUIRED ARTICLES AND REPORTS: The additional readings listed for each session are available from the course’s homepage on T- Square (t-square.gatech.edu). COURSE DESCRIPTION: The course is an introduction to the role of information and knowledge in modern private and public organizations. It covers theoretical aspects of information seeking, gathering and use in organizations as well as knowledge creation and its role in management. The course also addresses the practical implementation of organization strategies on information using 1 information technology. The first part of the course introduces the issues of organization strategy and its relation to information. The second part focuses on the notion of organizational learning. The third part focuses on the applications of information technology in government both in the United States and across the world. The final section focuses on the organization of information itself using contemporary information technologies, especially in the form of digital libraries. Case examples are used throughout the course to illustrate the concepts of each section. GOALS OF THE COURSE: The purpose of this course is to enable students to think conceptually about the modern organization, both in the private and the public sector, as a knowledge-based, information processing organization and to acquire analytical skills necessary to be a successful manager of a knowledge-based organization. GRADES AND ASSIGNMENTS: The course will be conducted under the presumption that all students are aware of the Academic Honor Code and have pledged to abide by it. The full text is available from: http://www.gatech.edu/honor. Grading will follow the following scheme: Case Reports 45 points Term Project 40 points Daily Class Participation and Critiques 15 points The same requirements apply for graduate and undergraduate students. However, the grading standards will be adjusted for each group. a. Written Assignments There are two types of written assignments to be completed as the course progresses. 1. Critiques This written assignment requires that you select two topics or notions presented in the reading for a week and write critical reflection in a maximum of 2 pages due at the beginning of Wednesday’s class every week from week 2 through week 14 (except for week 10 which is Spring Break). Undergrads are allowed to drop two critiques in the term, so it’s a total of 10 critiques for undergrads and 12 for graduate students. 2. Case Reports Three written case reports are required, from sections I through III. They must be selected from the Annals of Cases, however, cases scheduled for class discussion are not eligible for case 2 The Productivity Paradox Required Readings: Brynjolfsson, E. 1993. "The Productivity Paradox of Information Technology: Review and Assessment." Communications of the ACM. December. ———. 1996. "Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending." Management Science 42, No 4: 541–58. ——— and Loring Hitt. 1998. "Beyond the Productivity Paradox." Communications of the ACM. August. Kraemer and Dedrik. (2001). “The Productivity Paradox: Is it Resolved? Is There a New One? What Does it All Mean for Managers?” Case: “Challenges in the Adoption of Information Technology at Sunrise Industries: The Case of an Indian Firm”, in Khosrow-Pour, pp. 457-479. WEEK 5 Monday, February 14th Wednesday, February 16th IT and the Achievement of Strategic Goals Required Readings: Tallon and Kraemer. (1998) “A Process Oriented Assessment of the Alignment of Information Systems and Business Strategy: Implications for IT Business Value,” Fourth AIS Conference, Baltimore. Tallon, P. and K. Kraemer. (2003). “Investigating the Relationship between Strategic Alignment and IT Business Value: The Discovery of a Paradox,” in Creating Business Value with Information Technology: Challenges and Solutions, edited by Namchul Shin, Idea Group Publisher, Chaper 1, pp. 1-22. Melville, N., K. Kraemer, and V. Gurbaxani. (2004). “Information Technology and Organizational Performance: An Integrative Model of IT Business Value,” MIS Quarterly, vol. 28, No. 2, pp. 283-322. Case: “Enterprise Information Portals: Efficacy in the Information Intensive Small to Medium Sized Business”, Khosrow-Pour, pp. 90-103. 5 Section II: Introduction to Organizational Learning WEEK 6 Monday, February 21st Wednesday, February 23rd Knowledge and Learning in Organizations Required Readings: Choo, Chapters 1 through 4, pp. 1-154 WEEK 7 Monday, February 28th Wednesday, March 2nd Management of the Knowing Organization Required Readings: Choo, Chapters 5 trough 7, pp. 155-273 Case: “Towards a Knowledge Sharing Organization: Some Challenges Faced on the Infosys Journey”, Khosrow-Pour, pp. 244-258. WEEK 8 Monday, March 7th Wednesday, March 9th Knowledge Management Required Readings: Gray, Paul. (2000). “Knowledge Management Overview.” CRITO, University of California, Irvine. Spender, J.C. (2004). “A note on Making Use of Knowledge Management” MIT/UCI Knowledge and Organizations Conference, Laguna Beach, CA. 6 Chua, A. (2004). “Knowledge Management System Architecture: A Bridge Between KM Consultants and Technologists,” International Journal of Information Management, Vol. 24, pp. 87-98. Case: “Deutsche Bank: Leveraging Human Capital with the Knowledge Management System HRBase” Khosrow-Pour, pp. 114-127 Section III: IT in Public Organizations -- E-Government WEEK 9 Monday, March 14th Wednesday, March 16th History, Policy and Politics of E-Government Required Readings: Garson, Chapters 1 through 5, pp. 1-149. Case: “Toward Citizen-Centered Local E-Government – The Case of the City of Tempere,” Khosrow-Pour, pp. 370-386. WEEK 10 Monday, March 21st Wednesday, March 23rd NO CLASS, Spring Break WEEK 11 Monday, March 28th Wednesday March 30th Public Management of E-Government Required Readings: Garson, Chapters 9 through 12, pp. 259- 382. Case: “Eliciting the Requirements for Intelligent Systems in Law Enforcement”, Khosrow-Pour, pp. 418-439. WEEK 12 7