Workflow Analysis and Mobile Health Applications in Healthcare, Exams of Nursing

Download Workflow Analysis and Mobile Health Applications in Healthcare and more Exams Nursing in PDF only on Docsity! NR599 Final exam NR599 Final Exam Study Guide Questions Containing 76 terms With Certified Answers 2023-2024. Smart documentation forms - Answer: forms that are tailored based on patient data to emphasize data elements pertinent to the patient's conditions and healthcare needs. Order sets, care plans and protocols - Answer: Structured approaches to encourage correct and efficient ordering, promote evidence-based best practices, and provide different management recommendations for different patient situations. Parameter guideline - Answer: algorithms to promote correct entry of orders and documentation. NR599 Final exam Critiques and "immediate warnings" - Answer: Alerts that are presented just after a user has entered an order, a prescription or a documentation item, to show a potential hazard or a recommendation for further information. Relevant data summaries - Answer: A single-patient view that summarizes, organizes and filters a patient's information to highlight important management issues. Multiple monitors - Answer: a display of activity among all patients on a care unit, which helps providers prioritize tasks and ensures that important activities are not omitted while providers are multitasking among patients. Predictive and retrospective analytics: - Answer: Analytic methods that combine multiple factors using statistical and artificial intelligence techniques to provide risk predictions, stratify patients and measure progress on broad initiatives. "Info" buttons - Answer: filtered reference information and knowledge resources within fields or "buttons" where info is provided to the end user in the context of the current data display also referred to as metadata, or "data about data". Expert workup and management advisers - Answer: Diagnostic and expert systems that track and advise a patient workup and management of the patient based on evidence-based protocols. NR599 Final exam - a progression of steps (tasks, events, interactions) that consitute: 1) a work process 2) involves two or more persons 3) creates and adds value to the organizations activities. - also known as a process or process flow particularly in the context of implementation. swim-lane technique - Answer: because workflow crosses many different care providers, it may be useful to construct the process map using this technique, which uses categories such as functional work groups and roles to visually depict groups of work and to indicate who performs the work. Value-added activity - Answer: - is a step that brings the process closer to completion or changes the product or service for the better. - an example is placing a label or name tag on a specimen sample, The name tag is necessary for the laboratory personnel to identify the specimen. Non-Value-Added Activities - Answer: does not alter the outcome of a process or product - activities such as handling, moving, and holding. these activities should be evaluated during workflow analysis. -ex: manipulating papers, moving through computer screens, and walking or transporting items. - Tasks that are not necessary for the purpose of compliance or regulatory reasons should be eliminated. NR599 Final exam waste - Answer: a key underpinning of the lean philosophy is the removal of _____ activities. - Seven forms: 1. overproduction 2. waiting 3. transport 4. inappropriate processing 5. unnecessary inventory 6. unnecessary motion 7. defects Variation - Answer: in workflow this is considered the enemy of all good processes and should be eliminated when possible. - this occurs when workers perform the same function in different ways. - it usually arises because of flaws in the way a process was originally designed, lack of knowledge about the process, or inability to execute a process as originally designed due to disruption or disturbances in the workflow gap analysis - Answer: necessary to move from the current state to the future state; - zeros in on the major area most affected by the change--namely, technology. - generates ideas from the group about how best to utilize the technology to transform practice. NR599 Final exam 6 techniques to overcome resistance to change - Answer: 1. Education and Communication 2. Participation and Involvement 3. Support and Facilitation 4. Negotiation and Agreement 5. Manipulation and Co-optation 6. Explicit and Implicit Coercion Metrics - Answer: provide an understanding about the performance of a process or function. -within clinical technology projects, we identify and collect ___________ about the performance of the technology or capture the level of participation or adoption. -should focus on the variables of time, quality, and costs. - examples include: turnaround times, cycle times, throughput, change-over time, set-up time, system availability, patient satisfaction, and employee satisfaction The goal of workflow analysis - Answer: is to create a future-state solution that maximizes the use of technology and eliminates non-value added activities. Health Information exchange/Medical Home model - Answer: - requires the NI to visualize how patients move through the entire continuum of care and not just a specific patient care area. - an information technology platform that enables the seamless exchange of important patient information among many providers in a healthcare system. NR599 Final exam Summarization - Answer: a data mining technique - business intelligence (BI) tools that aggregate cubic views of data or report certain outcomes. - tools allow an end user to drag and drop and quickly identify patterns and trends in the data based on the summarization of tables. mobile health (mHealth) - Answer: - the use of wireless communication to support efficiency in public health and clinical practice. - generation, aggregation, and dissemination of health information via mobile or wireless device. - examples of areas of growth are: 1. prevention medicine and health promotion can be leveraged through education and awareness applications. 2. portable diagnostic devices that allow monitoring of human conditions in clinical settings or offsite locations. 3. applications for data management, training medical personnel and mobile payments. mobile applications - Answer: to facilitate mHealth; -can be executed on either a mobile platform( i.e. a handheld commercial off the shelf computing platform, with or without wireless connection) or on a web-based software application that is tailored to a mobile platform but is executed on a server NR599 Final exam mobile medical applications - Answer: - incorporates device software functionality that meets the definition of devices intended to be used as an accessory to a regulated medical device or are software that transforms a mobile platform into a regulated medical device. - these mobile devices may include mobile phones, smartphones, tablet computers, smartwatches and point of care testing (POC). Medical Applications - Answer: 1. Apps providing access to electronic copies. 2. Apps for general patient education. 3. Generic aids or general purpose apps. 4. Apps as educational tools. 5. Apps automating office operations. medical device - Answer: "an instrument, apparatus, implement, machine, contrivance, implant, in vitro reagent, or other similar or related articles, including any component, part or accessory that is intended for use in performing a function for diagnosis of disease or other conditions or the cure, mitigation, treatment of prevention of disease" FDA regulated devices - Answer: An intended use of a mobile app determines whether it meets the definition of a "device" - "intended" use may be shown by labeling claims, advertising materials, or oral or written statements by manufacturers or their representatives. When the intended use of the mobile app is for the diagnosis of disease or other conditions, or the cure, mitigation, treatment, or prevention of disease or is intended to affect the structure or any NR599 Final exam function of the body of man, the mobile app is a device under section 201h of the FD&C act ; - if a software function is intended for use in performing a medical device function it is a medical device, regardless of the platform on which it runs. ex: mobile apps intended to run on smartphones to analyze and interpret EKG waveforms to detect heart function irregularities would be considered similar to software running on a desktop computer that serves the same function, which is regulated by the FDA. -FDA applies oversight and regulation only to those software applications whose functionality could pose a risk to a patient's safety if the software application were to no function as intended. Examples of regulated medical devices - Answer: glucose test system, calculator processing module for clinical use, monitoring spirometer, esophageal stethoscope with electrical conductors, apnea monitor, blood pressure computer, etc. apps providing access to electronic copies - Answer: mobile apps that are intended to provide access to electronic "copies" (e.g. e-books, audio books) of medical textbooks or other reference materials with generic text search capabilities. NOT considered medical devices because they are intended to be used as reference materials and not for diagnosis, tx, mitigation, cure, prevention of disease or to replace clinical judgment. NR599 Final exam examples of apps as educational tools - Answer: - medical flashcards with medical images, pictures, graphs - Question/Answer quiz apps - interactive anatomy diagrams or videos - surgical training videos - medical board certification or recertification preparations apps - Games that simulate various cardiac arrest scenarios to train health professionals in advanced CPR skills. Apps automating office operations - Answer: mobile apps that automate general office operations in a health care setting. examples of apps automating office operations - Answer: - Determine billing codes like ICD-10 - enables insurance claims data collection and processing and other apps that are similarly administrative in nature. - analyze insurance claims for fraud and abuse. - Perform medical business accounting functions or track and trend billable hours and procedures - Generate reminders for scheduled medical appointments or blood donation appointments - Help patients track, view, and pay medical claims and bills online. - manage shifts for providers manage or schedule hospital rooms or bed-spaces. NR599 Final exam - provide wait times and electronic check-in for hospital emergency rooms and urgent care facilities. - allow healthcare providers and staff in healthcare settings process payments using HIPAA compliant apps. - track or perform patient satisfaction surveys after an encounter or a clinical visit. - enable individuals to interact with PHR systems or EHR systems. Mobile apps that provide or facilitate supplemental clinical care, by coaching or prompting, to helps patients manage their health in their daily environment - Answer: examples include apps that coach patients with conditions such as cardiovascular disease, hypertension, diabetes, or obesity, and promote strategies for maintaining a healthy weight, getting optimal nutrition, exercising and staying fit, managing salt intake, or adhering to pre-determined medication dosing schedules by simple prompting. mobile apps that provide patients with simple tools to organize and track their health information - Answer: apps that provide simple tools for patients with specific conditions or chronic diseases (e.g. obesity, anorexia, arthritis, diabetes, heart disease), to log, track, or trend their events or measurements (e.g. blood pressure measurements, drug intake times, diet, daily routines or emotional state) and share this information with their health care provider as part of a disease- management plan. Mobile apps that provide easy access to information related to patients' health conditions or treatments (beyond providing an electronic "copy" of a medical NR599 Final exam reference) - Answer: - apps that use a patient's diagnosis to provide a clinician with best practice treatment guidelines for common illnesses or conditions such as influenza; - apps that are drug-drug interaction or drug-allergy look-up tools. mobile apps that are specifically marketed to help patients document, show, or communicate to providers, potential medical conditions - Answer: - apps that serve as videoconferencing portals specifically intended for medical use and to enhance communications between patients, healthcare providers, and caregivers. - apps specifically intended for medical uses that utilize the mobile device's built- in camera or a connected camera for purposes of documenting or transmitting pictures (e.g. photos of a patient's skin lesion or wounds) to supplement or augment what would otherwise be a verbal description in a consultation between healthcare providers or between healthcare providers and patients/caregivers. mobile apps that perform simple calculations routinely used in clinical practice - Answer: examples of such general purpose tools include medical calculators for Body Mass Index (BMI), total body water/urea volume of distribution. mobile apps that enable individuals to interact with PHR and EHR systems - Answer: ex include apps that provide patients and providers with mobile access to health records systems or enables them to gain electronic access to health information stored within a PHR or EHR. NR599 Final exam - understanding a set of information and the ways it can be applied to a specific task. - the telenurse assess the patient's vital signs along with subjective data received from the patient as a result of of the customized questions that were asked. - the telenurse then combines this info with the overall pt history and diagnosis to get an up-to-date view of the pt's status and considers where this information fits into the clinical picture being presented for the patient. knowledge generation - Answer: - by using skills and clinical knowledge of the disease process, the telenurse considers all of the data as they apply to the pt and decides the best course of action to take and acts on the data. - the telenurse may then ask a variety of questions to ensure that a complete and accurate decision about next steps for the patient is made. questions might include: - Do i need to gather additional data? - do I need to call the patient? - do I need to call the physician and inquire about a change in the current plan of care? knowledge dissemination - Answer: the telenurse determines how the knowledge will be used and distributed. Various question that were posed in the knowledge generation stage are acted on, including the following possibilities: - calling the doctor - obtaining a change in medication orders. -calling the pt and instructing her in a medication change NR599 Final exam - reviewing activities that could have led to changes (e.g. eating salty foods) - educating the patient on the disease process, symptoms management, and self- management techniques. Foundation of knowledge Model and Telehealth - Answer: the nurse uses various technologies to acquire data; interpret the meaning of the data, thus generating information and knowledge; and then using that knowledge and wisdom to intervene appropriately. At Home Telemonitoring - Answer: - the ability to provide better healthcare is the number one benefit of using telehealth. - info collected in the home becomes much more convenient for the pt, and the quality and timeliness of the info is improved dramatically. - this is an enhancement to care - it allows more direct, physical intervention to occur only when it is actually needed. - care is not directed by pre-scheduled appointment or subjective perceptions of condition, but instead can be determined by objective measures of physical status. - with telehealth, care can be delivered at the most appropriate site of care reducing reliance on emergency departments and inpatient facilities. Driving Forces for telehealth - Answer: 1. Demographics: more individuals with disability/unable to leave home 2. Nursing and healthcare worker shortage: telehealth can enhance job satisfaction NR599 Final exam 3. Chronic Diseases and conditions: chronic disease limit independence. 4. New, educated consumers: people now more comfortable using technology, want to be more involved in their own care. 5. Excessive costs of healthcare services - telehealth decreases need for in-office visits, can help lower costs of chronic need for health services. telemedicine - Answer: The use of medical information exchanged from one site to another via electronic communications to improve patients' health status. telehealth - Answer: a term used to encompass a broader definition of remote health care that does not always involve clinical services. ex: videoconferencing, transmission of still images, e-health including patient portals, remote monitoring of vital signs, continuing medical education and nursing call centers. The Health Resources Services Administration description of telehealth - Answer: the use of technology to deliver health care, health information, or health education at a distance. - common applications include: teleradiology in which test results are forwarded to another facility for diagnosis; continuing professional education, including presentations by specialists to general practitioners; and home monitoring, a supplement to home visits from nursing professionals. telehealth - Answer: generally used as an umbrella term to describe all of the possible variations of healthcare services that use telecommunications. Can refer to clinical and nonclinical uses of health-related contacts.