NRF Certification Test Exam All Questions from Actual Exam with 100% Correct Answers from, Exams of Business Systems

Download NRF Certification Test Exam All Questions from Actual Exam with 100% Correct Answers from and more Exams Business Systems in PDF only on Docsity! NRF Certification Test Exam All Questions from Actual Exam with 100% Correct Answers from Expert Updated 2023-2024 which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services -------- Correct Answer -------- b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores? a. manufacturers b. wholesalers c. buyers d. customers -------- Correct Answer -------- d. customers which of the following is a term for intangible things, such as providing delivery, that are sold by retailers? a. gifts b. training c. services d. products -------- Correct Answer -------- c. services what kinds of things does a manufacturer produce? a. raw material b. fossil fuels c. services d. finished products -------- Correct Answer -------- d. finished products which of the following holds large quantities of product that are later sent either to retail locations or directly to customers> a. manufacturer b. wholesaler c. distribution center' d. retailer -------- Correct Answer -------- c. distribution center which of the following terms best describes a grower of potatoes? manufacturer wholesaler distribution center retailer -------- Correct Answer -------- manufacturer the majority of retailers are: - independently owned - corporations - franchises - online onlu -------- Correct Answer -------- independently owned which of the following is the term for the retailing approach that places focus on creating a seamless shopping experience for customers by integrating multiple channels? - multichannel - omni channel - integrated channel - seamless channel -------- Correct Answer -------- omni channel an interconnected system approaches for meeting the goal of retailing, which is to provide customers with the merchandise and services they want -------- Correct Answer -------- retail ecosystem approximately what percentage of the U.S. jobs are retail jobs, as of 2019? -------- Correct Answer -------- 20-25% these customers can take a long time to make a purchase decision, and might return to a retailer several times before making a purchase. - innovation/trend buyers - impulse buyers - recreational buyers - comparison shoppers -------- Correct Answer -------- comparison shoppers these customers tend to make quick purchase decisions, often buying inexpensive items that are not of high importance. - innovation/trend buyers - impulse buyers - recreational buyers - comparison shoppers -------- Correct Answer -------- impulse buyers these customers tend to spend a lot of time checking out products and prices through online sites, visiting different stores and comparing retailer ads. - innovation/trend buyers - impulse buyers - recreational buyers - comparison shoppers -------- Correct Answer -------- comparison shoppers these customers view shopping as a fun occasion, so shopping does not necessarily include making a purchase. - innovation/trend buyers - impulse buyers - recreational buyers the collective group of customers served by a particular retailer are referred to as that retailer's: -------- Correct Answer -------- clientele which of the following is NOT an area of foundational knowledge that retailers look for in employees - reading - writing - sales skills - math -------- Correct Answer -------- sales skills which of the following describes a communicator who is straight to the point - analytical - intuitive - functional - personal -------- Correct Answer -------- analytical which of the following describes a communicator who wants process, detail, timelines and well-thought-out plans? - analytical - intuitive - functional - personal -------- Correct Answer -------- functional which of the following describes a communicator wants to hear about big-picture ideas? - analytical - intuitive - functional - personal -------- Correct Answer -------- intuitive which of the following describes a communicator who values relationships and connecting with people -------- Correct Answer -------- personal part of the effective time management is prioritizing tasks. which of the following is NOT a code that you would use when setting priorities? - do - delegate - designate - delay -------- Correct Answer -------- designate what is the SMART goal system -------- Correct Answer -------- 1. specific 2. measurable 3. achievable 4. results-oriented 5. time-based which agency is responsible for implementing laws and regulations to protect employees -------- Correct Answer -------- EEOC STAR -------- Correct Answer -------- Situation Task Action Result when describing your skills and experience, its important to -------- Correct Answer ------- - use action verbs