Download Solution to Manual Sales and Customer Management in Bakery Shops: An Online System and more Thesis Science education in PDF only on Docsity! INTRODUCTION PROBLEM STATEMENT Generally, all the management regarding to the sales and customers of the bakery’ shops are done manually. Problems occur when the bakery’ shops administrator kept track of the previous data, extra time is needed to search the history of the sales information or the customer's information. Besides, bakery’ shops don't have any opportunities to advertise their products to the community. Therefore, there would be some limitation to market their products. This is the problem to be solved if the bakery’ shops want to increase their sales performances. As mentioned in the previous chapter, all the products ordering are also being done manually whereas customers have to call or walk in to the cake house and do the ordering. This will waste the customer's time if they have to walk in to the cake house and only the customers with the cake house phone number are able to make phone call for cakes delivery. These problems is minimize the sales performance and the business opportunities because only regular customers and customers near location will come to the cake house, but with online bakery system all those problems can be solved, bakery’ shops management can advertise their product into the internet so that the information will widely spread to the community and also customer can just click at the pictures and fill up a form, the ordering is done. People will prefer things that can make them feel easy to get and also save their precious time. Therefore this system can really help not only to the customer's side but also to the bakery’ shops itself. Last but not least the information and data management itself, all are kept in file based system which it is very difficult to keep track of the history and this is not safe actually. Once the file is missing there would be a big problem because most of the time it would be no back up for the flies and when catastrophe occurs the files will lost. This is the big issues and the risk that need to be concerned if all the information's are kept in file based system. PROBLEM SOLVING With this system, the targets that are trying to be achieved are as follow: i. DCH customers able to do online products ordering which is via the internet. ii. All the bakery shop ordering information, sales and customers information will be computerized and keep the data into the database . iii. Develop online bakery system prototype for bakery shop using the web based environment.
