Docsity
Docsity

Prepare for your exams
Prepare for your exams

Study with the several resources on Docsity


Earn points to download
Earn points to download

Earn points by helping other students or get them with a premium plan


Guidelines and tips
Guidelines and tips

Office and Systems Management Module 5 ASSIGNMENT 1, Assignments of Managerial Economics

A scenario where the executive assistant/secretary has to prioritize tasks and manage them efficiently. The tasks include confirming a meeting, reserving a hotel and meeting room, finishing a report, and ordering flowers. The secretary has to make phone calls to the travel agency, hotel, and the person with whom the meeting is scheduled. a conversation script for each call. The document can be useful for students studying office management, secretarial skills, and communication skills.

Typology: Assignments

2021/2022

Available from 03/15/2023

Ariaaira22
Ariaaira22 🇵🇭

5 documents

1 / 3

Toggle sidebar

Related documents


Partial preview of the text

Download Office and Systems Management Module 5 ASSIGNMENT 1 and more Assignments Managerial Economics in PDF only on Docsity! Subject: Office and Systems Management Module 5 ASSIGNMENT 1. If you were the executive assistant/secretary in the office, decide which your priorities are in the cases below and how you would go about your day's work. You come to work today, and you find the following instructions on your desk: (1) Confirm my meeting with Mr. Reyes in Davao for next week, June 15, at 9:00 a.m. Also reserve the Davao Insular Hotel, Meeting Room 1. (2) Finish the report we started yesterday. I have to edit it today. (3) Order flowers from The Flower Shop for my wife. It is her birthday tomorrow, June 8. (4) Call the Travel Agency. Reserve a flight to Davao for Friday, June 14. Also reserve æ room at Davao Insular Hotel. Number each task 1 to 4—1 representing the first task and 4 representing the least task you will do. If it involves telephone conversations, write your conversation with the other person. (2) Finish the report we started yesterday. I have to edit it today. (4) Call the Travel Agency. Reserve a flight to Davao for Friday, June 14. Also reserve æ room at Davao Insular Hotel. Travel Agent : Good morning, this is the CTan Travel & Tours Corp. Can I help you? Secretary (me) : Yes, I am Michelle Licos, secretary of NVSU and I would like to book a flight for the next Friday, date of June 14 can I book for two people Travel Agent : Where do you plan on going ma’am? Secretary (me) : We want to go on Davao Travel Agent : For that destination, would you prefer to leave from Philippine AirAsia or Cebu Pacific? Secretary (me) : Cebu Pacific would be better, and we would like to depart for the morning due to some reasons Travel Agent : I can book that for you right now just give me a second ma’am and we will call you again. Secretary (me) : Okay Travel Agent : I was able to book your flight, and I will print your tickets right now. Have a great trip! Secretary (me) : Thank you, I would also want to book for a hotel room in Davao Insular Hotel Travel Agent : How long do you want to go for? Secretary (me) : I’ll book for two days please. Travel Agent : I can also book for that ma’am, tickets will be delivered into your respective company by one of our employee and will assist you for some details and payment. Thank you for your reservation and have a good day. Secretary (me) : Okay, thank you. (1) Confirm my meeting with Mr. Reyes in Davao for next week, June 15, at 9:00 a.m. Also reserve the Davao Insular Hotel, Meeting Room 1. Secretary (me) : Good day Mr. Reyes, I am calling from the office of NVSU on behalf of our president. I am calling for the confirmation on the meeting for this June 15 Mr. Reyes : Yes, the meeting will be proceeded and I can assure you that everything will be fine. Secretary (me) : Okay Mr. Reyes, I’ll just remind you that the meeting will be held at 9:00 A.M. at the Davao Insular Hotel. Although the meeting is set the reservation of meeting room isn’t prepared yet so we will call you afterwards. Rest assured that everything will be fine. Mr. Reyes : Okay I’ll wait for your call. Secretary (me) : Thank you, Mr. Reyes Secretary (me) : Hi, I am calling for my reservation with the CTan Travel & Tours Corp. Davao Insular Hotel : Hello, yes ma’am the reservation of hotel room is already been approved, do you have any concern with the reservation? Secretary (me) : No, I don’t have any concern with that but I want to also reserve a meeting room for June 15 do you have any available meeting room? Davao Insular Hotel : Yes we have three more available meeting room for that day ma’am. Would you prefer a meeting room for a group or by two people only? Secretary (me) : For two people please. Davao Insular Hotel : We have Meeting Room 1 ma’am and Meeting Room 5 what would you prefer? Secretary (me) : I’ll go for Meeting Room 1 please. Davao Insular Hotel : Okay ma’am, we will reserve it for you ang gets everything ready. Thank you for choosing CTan Travel & Tours Corp. Wish you a good journey ma’am. Secretary (me) : Thank you Secretary (me) : Hello Mr. Reyes, I am calling from the office of NVSU Mr. Reyes : Yes, is everything set?
Docsity logo



Copyright © 2024 Ladybird Srl - Via Leonardo da Vinci 16, 10126, Torino, Italy - VAT 10816460017 - All rights reserved