Phlebotomy Q&A Chapters 1-3, Exams of Nursing

Download Phlebotomy Q&A Chapters 1-3 and more Exams Nursing in PDF only on Docsity! PHB - Q & A CH 1,2, & 3 Most health care organizations fit into --- - correct answer Hospital and ambulatory care category Job duties of phlebotomist can include - correct answer clinical, technical, and clerical duties. Certification can provide advantage for - correct answer increased job opportunity, advancement in career, and probability to carry the certification from state to state The American Society of CLinical Pathology, and the National Phlebotomy Association - correct answer are examples nonprofit agencies that provide certification examinations. The healthcare department that uses radioactive isotope or traces in the diagnosis and treatment of patient is - correct answer nuclear medicine A department that is associated with bone and joint disorder disease - correct answer Orthopedics PHB - Q & A CH 1,2, & 3 Radiology is not a part of clinical laboratory - correct answer Biopsy tissue specimens are evaluated in anatomy or surgical department A primary consultant on the timing for collecting blood for drug level is found in - correct answer Pharmacy department The attributes of good judgement, respecting patient's right, and not harming anyone intentionally are examples of - correct answer ethical standards A medical doctor who usually has extensive education in the study and diagnosis of diseases through the use of laboratory test results is referred to as - correct answer Pathologist Character traits that are vitally important to phethologists - correct answer personal integrity and veracity Most hospital laboratory departments have - correct answer anatomical or surgical pathology, and clinical pathology. PHB - Q & A CH 1,2, & 3 Pareto charts can be used in quality improvement methodologies and are designed to - correct answer make bar charts that sow the frequency of problems. Flowcharts can be used in quality improvement methodologies and are designed to - correct answer break out components into a diagram to understand a process. Quality improvement efforts for specimen collection frequently involves - correct answer phlebotomist's technique, recollection rate, and frequency of hematoma; but not negative drug reactions. An example of an outcome assessment for a phlebotomy service's quality improvement plan can include - correct answer Hematoma formation - number and size. The most effective form of communication: - correct answer Face-to-face conversation Some patients are intimidated when confronted with a healthcare worker they do not know, which strategies will encourage a shy patient to communicate - correct answer show empathy and use active listening skills PHB - Q & A CH 1,2, & 3 Why it is important for a phlebotomist to enjoy communicating with a patient? - correct answer Communicating is a vital part of a phlebotomists job role and does help improve public opinion; if a phlebotomist enjoys communicating with at patient it improves the likelihood that the collection process will be successful and the care given will be effective and high quality. When a phlebotomist builds a good 'rapport' with a patient, what is he or she is doing? - correct answer Building rapport involves developing a comfortable bond between the patient and the phlebotomist and involves common courtesy, showing interest in the patient. and building trust so as to improve communication and patient satisfaction. If a phlebotomist walks inot a patient's room that has a television on very loudly, what should be the first course of action prior to beginning the procedure? - correct answer Ask the patient if it is okay to reduce the volume or turn it off. What should a phlebotomist do if the patient do not speak English and is 11 -year-old child offers to translate for his parent during the initial patient encounter? - correct answer Get a translator or written instructions in the patient's native language. PHB - Q & A CH 1,2, & 3 While setting up for routine venipuncture the patient asked if it will hurt, what should be your reply? - correct answer It will hurt a little, but it should be over quickly. Which is the appropriate protocol for healthcare who are involved in specimen collection? - correct answer The blood collector should state that the patient's physician ordered blood to be collected for testing and that it would be best to discuss the lab test with the physician. A busy phlebotomist was in hurry one morning when she quickly awakened the next patient and suddenly approached the patient for routine venipuncture. The patient became visibly nervous, anxious, and refused to have her blood collected because: - correct answer that phlebotomist intruded into the patient's zone of comfort too quickly Cultural sensitivity for phlebotomists involve learning about - correct answer values, beliefs, traditions and practices. The phlebotomist should smile when he or she is around the patient, make eye contact with the patient, maintain PHB - Q & A CH 1,2, & 3 what is RFID? - correct answer identification tag using silicon chips and wireless receiver A phlebotomist noticed that new printed labels for laboratory specimens came with a smaller transfer label. what could this smaller label be used for? - correct answer Aliquot tubes, cuvettes , and microscope slides. In result of a test, patient and physician's address is not needed, - correct answer but patient and physician's identification, date and time of collection, and reference range is needed. The use of an electronically generated blood drawing log sheet - correct answer provides a record of specimens collected. QC records include: - correct answer proper use and storage information, expiration dates and stability information, precision and accuracy of testing supplies/reagents. bar codes in phlebotomy applications are not used for - correct answer patient's arm reference PHB - Q & A CH 1,2, & 3 A critical value is a: - correct answer test result that may be life threatening. when sending email communication - correct answer use of symbols like ! should be avoided Baby boomers are born during - correct answer 1940 to 1965 A moderate pace and volume in one's voice can communicate a sense of - correct answer confidence and calm In past research studies, the unethical treatment of humans led to - correct answer the National Research Act. when a patient is allowed to die - correct answer is a moral issue of bioethics A large number of negligence low suites arises due to - correct answer patient confidentiality. PHB - Q & A CH 1,2, & 3 Bioethics refers to - correct answer life and death issues cross-examination is - correct answer used during the trial to obtain information regarding the possibility of malpractice, ir in other trials as well. If the phlebotomist unintentionally hit the median nerve in the venipuncture procedure he or she can be - correct answer accused of professional negligence. the best definition for ethics is - correct answer moral standards of behavior If a phlebotomist has a lawsuit filed against him or her - correct answer he or she is a defendant which legal concept refers to the voluntary permission by a patient to allow touching, examination, and/or treatment by healthcare provider? - correct answer Informed consent An IRB requires - correct answer A blood collector in a research project to attend a course on the protection of research participants.