Professional Practice, COdelearning, Math, Assignments of Mathematics

Download Professional Practice, COdelearning, Math and more Assignments Mathematics in PDF only on Docsity! ASSIGNMENT 1 FRONT SHEET Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 3: Professional Practice Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Dinh Huy Hoang Student ID GCH190440 Class Assessor name Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Grading grid P1 P2 P3 P4 M1 M2 M3 D1 D2 ❒ Summative Feedback: ❒ Resubmission Feedback: Grade: Assessor Signature: Date: Signature & Date: Figure 1: Communication skills ( Source: https://www.dreamstime.com/eight-communication-skills- business-image150702394) . 2. Importance: By examples above, maybe you understand and know the critical level of communication skills, especially this modern life. All trades, calls, chase information…must work not rest day by day. So, providing communication skills is so very important even in most cases, it can be more important than your major. Sum up, you have to develop your skills every day not only your major but also communication skills. Figure 2: Effective Communication ( Source: https://blog.smarp.com/top-5-communication-skills-and- how-to-improve-them). II. Verbal Communication: 1. Definition: Verbal communication is that the use of words to share data with people. It will thus embody each spoken and communication. However, many folks use the term to explain solely speech communication. The verbal component of communication is all regarding the words that you just opt for, and the way they're detected and taken. 2. Some examples and how to access:  Verbal Communications for Supervisors: The best supervisors don’t merely tell their subordinates what to do and expect them to listen. Instead, they employ active listening skills to understand employee needs and perspectives, engage in verbal negotiation to address and defuse issues, and capitalize upon opportunities to praise individual and team achievement.  Advising others regarding an appropriate course of action.  Assertiveness.  Conveying feedback in a constructive manner emphasizing specific, changeable behaviors.  Disciplining employees in a direct and respectful manner.  Giving credit to others.  Recognizing and countering objections.  Showing an interest in others, asking about and recognizing their feelings.  Speaking calmly even when you’re stressed.  Terminating staff.  Training others to carry out a task or role.  Using affirmative sounds and words like “uh-huh,” “got you,” “I understand,” “for sure,” “I see,” and “yes” to demonstrate understanding.  Using self-disclosure to encourage sharing.  Verbal Communications for Team Members: Open and constant lines of communication are vital to team success, particularly when completing quality- and deadline-critical projects. One of the most important team-building skills, strong verbal communications help to ensure that issues will be spotted and resolved in formative stages, averting costly escalation.  Conveying messages concisely.  Encouraging reluctant group members to share input.  Explaining a difficult situation without getting angry.  Explaining that you need assistance.  Paraphrasing to show understanding.  Posing probing questions to elicit more detail about specific issues.  Receiving criticism without defensiveness.  Refraining from speaking too often or interrupting others.  Requesting feedback.  Stating your needs, wants, or feelings without criticizing or blaming.  Verbal Communications with Clients: If a large part of your work involves one-on-one communications with customers, it’s helpful to have a “gift of gab” – particularly if you are a sales professional. Keep in mind, though, that your conversations need to be focused upon identifying and addressing your clients’ needs; using your verbal talents to encourage consultative dialogues will ensure positive client relations.  Anticipating the concerns of others,  Asking for clarification.  Asking open-ended questions to stimulate dialogue.  Calming an agitated customer by recognizing and responding to their complaints.  Emphasizing benefits of a product, service, or proposal to persuade an individual or group.  Noticing non-verbal cues and responding verbally to verify confusion, defuse anger…  Verbal Communications for Presenters: Public speaking is a talent that is honed both through practice and through formal training. Speaking articulately and persuasively to a live audience involves:  Enunciating each word you speak clearly.  Introducing the focus of a topic at the beginning of a presentation or interaction.  Planning communications prior to delivery.  Projecting your voice to fill the room.  Providing concrete examples to illustrate points.  Restating important points towards the end of a talk.  Selecting language appropriate to the audience.  Speaking at a moderate pace, not too fast or too slowly.  Speaking confidently but with modesty.  Summarizing key points made by other speakers.  Supporting statements with facts and evidence.  Tailoring messages to different audiences.  Telling stories to capture an audience.  Using humor to engage an audience. 2. Example: When my group did a task of our activity group. We did training events for students. So we divided 7 parts: 1. Goals of the training events. 2. Participants. 3. Place. 4. Time & Agenda. 5. GANTT chart. 6. Estimated Budget. 7. Fix problems. To see in detail of our task, I will show it in parts below. P2. DEMONSTRATE THAT YOU HAVE USED EFFECTIVE TIME MANAGEMENT SKILLS IN PLANNING AN EVENT. I. Definition and the importance of time management skills: 1. Definition: Time management skills is a concept to display how to control your time in one day, one week, one year,… examples like that to divide time to smaller parts to do effectively and smart. Managing your time well can help you improve in your career. Organizing each day helps you to complete work on time, stay engaged during important meetings and give you space to be creative and proactive in your tasks. Having strong time-management skills can ultimately lead to accomplishing key goals and advancing in your position. 2. Importance of timemanagement skills: (Source: Indeed.com) Time management skills include a variety of skills that will help you manage your time well. Some of the most important timemanagement skills include:  Organization. Staying organized can help you maintain a clear picture of what you need to complete and when. Being well-organized might mean maintaining an up-to-date calendar, being able to locate certain documents easily, having a tidy environment and taking detailed, diligent notes.  Prioritization. Assessing each of your responsibilities for priority is key in being a good time manager. There are many ways to prioritize what you need to accomplish. You might decide to complete fast, simple items followed by longer, more involved ones. Alternatively, you might prioritize your tasks starting with the most time-sensitive, or a combination of both.  Goal-setting. Setting goals is the first step to becoming a good time manager. Goal-setting allows you to clearly understand your end goal and what exactly you need to prioritize to accomplish it. Setting both short and long-term goals can lead to success in your career.  Communication. Developing strong communication skills can allow you to make your plans and goals clear to people you work with. It also allows you to delegate, which lets you focus on completing the most important, relevant tasks that align with your goals.  Planning. A fundamental part of time management is planning. Being efficient in planning out your day, meetings and how you will accomplish things will help you stick to your schedule.  Delegation. Being a good time manager means only completing work that will help you and your company accomplish goals. While this skill is most often done by managers, you can also practice delegating tasks if you are managing a project. While it can often be difficult to say “no” when someone asks you to do something at work, it is important to practice having boundaries to manage your time well and ultimately accomplish your goals.  Stress management. When practicing good time management, you should also be attentive to your mental health. Handling stress in a positive way can help you stay motivated and perform well when going through your schedule. You might do this by including small breaks throughout your day, or by rewarding yourself in small ways as you accomplish tasks. With time management skills above, maybe you understood that to start a work, manage your time is very important, especially nowadays. Because they help you structure your work in a way that allows you to accomplish goals. For example, if your goal is to get a job, you need time to update your resume, search for openings, apply, research companies and prepare for interviews. Setting aside specific amounts of time per day will help you complete the necessary steps to getting a job. II. Planning a training event (group work): 1. Name of group: King’s Group. 2. Members: Tran Dang Ninh, Trieu Quoc Dat, Ngo Van Duc, Lai Quang Khai, Dinh Huy Hoang, Mai Duc Chinh, Chu Thien Phi. 3. Goals of the training events:  Create an exchange environment.  More knowledge.  Navigate future. 4. Participants:  Students.  Teacher.  Speaker.  MC. 5. Time duration: 4 days. 6. Places:  Detech building.  Vinfast company.  Resort movenpick Nha Trang. 7. Time & Agenda: Day 1 (16-9-2020) Workshop No. Time Theme No.1 6.30AM-7AM Gather students at Detech building No.2 7AM-8AM Breakfast and prepare for workshop No.3 8AM-8.30AM Warm up and introduce No.4 8.30-9.30AM Introduce to the workshop and participants No.5 9.30AM-11AM Start the workshop and minigame No.6 11AM-12PM Break, Lunch and have a small game to receive school souvenirs Day 2 (17-9-2020) Visit Company No. Time Theme No.1 7AM-8AM Arrive and breakfast No.2 8AM-8.30AM Law dissemination and student check-in No.3 8.30AM-9.30AM Go to place of visit No.4 9.30-10AM Check attendance of student No.5 10AM-11.30AM Visit the company No.6 11.30-1PM Have lunch and take a break No.7 1PM-3PM Meet company manager and have a conversation between students and company No.8 3PM-4PM Go back to school Day 3 (18-9-2020) Team building No. Time Theme No.1 7AM-8AM Student gather at Detech building, breakfast No.2 8AM-8.30AM Check attendance No.3 8.30AM-9AM Departure No.4 9AM-11AM Minigame some small show on the car for student GB UNTER 2° a ee, : ‘BT E Cc ° ascents LSI ten . the training event "ih Teachers: S/ GREENWICH ascents LSI ten € UNIVERSITY Breakfast a Warm up andintrocuce Introduce to the workshop arc pactcipants Start the workshop ard minigame Break, Lurch and Ans ave a small game to receiv school sowenis Departure ‘Mirigame and some small show on the car for student. Cheekin “Break Team billing tthe beach Dinner __ Cam OR ascents LSI ten Vit Break ane get prepared to come home Checkout and take attendance suet pepeskereny bene udetedmage 8112) ete ee soe ya © Deprenen tevah moe 1 Darefnartevtshy mome O—OC‘C(CNW eet ww yea ihren sms yee 2 Bak cetaigt iY so eM sme. 9a 2 Sevteempay TronbldngDy 2. Some tools for problem solving: In order to be effective at problem solving you are likely to need some other key tools, which include:  Creativity: Problems are usually solved either intuitively or systematically. Intuition is employed when no new knowledge is required - you recognize enough to be able to make a fast decision and solve the matter, otherwise you use wisdom or experience to resolve the matter. More complex problems or problems that you just haven't experienced before will likely require a more systematic and logical approach to unravel, and for these you may must use creativity.  Searching: Defining and solving problems often requires you to do some research: this may be a simple Google search or a more rigorous research project. See our Research Methods section for ideas on how to conduct effective research.  Teamwork: Many problems are best defined and solved with the input of other people. Team working may sound like a 'work thing' but it is just as important at home and school as well as in the workplace.  Emotion Intelligence: It is worth considering the impact that a problem and its solution has on you and other people. Emotional intelligence, the ability to recognize the emotions of yourself and others, will help guide you to an appropriate solution.  Risk Management: Solving a problem involves a certain amount of risk - this risk needs to be weighed up against not solving the problem.  Decision Making: Problem solving and decision making are closely related skills, and making a decision is an important part of the problem solving process as you will often be faced with III. Problems and solution in training events: Types training events Problems Solution Workshop 1. Lack of seat. 1. Prepare chairs before meeting or room is not large enough, we have to limit amount people take part in. 2. Power-off. 2. Firstly, all need to be calm down to get all devices can glow on. Then connects to technical to see what happened and reasons to fix. 3. Lack of engagement. 3. During the workshop if nobody discuss about. It looks so boring. So speaker needs to create a connection to other by telling funny stories, talking about trends of teenager… Visit Company 1. Late. 1. A big percent will be in this situation, when someone was late. If he/she doesn’t have justifiable reasons. He/she have to be skipped and punish then. Or not, we can give him/her about 5 minutes to go. 2. Lack of knowledge about the company will visit. 2.Before visiting a company, we should research about this company like culture, type, people… Team Building 1. Lack of discussion. 1. In a group, different opinions happened as an usual. But a leader needs to solve it by give a last decision. 2. Angry. 2.When someone was angry, everybody needs to be calm down but not spatting, it can make the story worse. All need explain each others to understanding more about members. Wonderland Visit 1. Lost of way 1. Take a picture of map’s wonderland before explore and must call for supporting. 2. Scared when play games 2. Actually, it is very rare to have an accident. Because all risks were calculated exactly approximate 100%. More, we go here to explore so don’t be scared. P4. Demonstrate that critical reasoning has been applied to a given solution. I. Definition and the importance of critical reasoning: 1. Definition: ( Source: plato.stanford.edu) Critical reasoning or called by critical thinking. It is a widely accepted educational goal. Its definition is contested, but the competing definitions can be understood as differing conceptions of the same basic concept: careful thinking directed to a goal. Conceptions differ with respect to the scope of such thinking, the type of goal, the criteria and norms for thinking carefully, and the thinking components on which they focus. But there is a truth that in improving counties, critical thinking has not been accepted as a culture, even it seems spoiled. 2. Importance: ( Source: S.M. Rayhanul Islam)  Critical Thinking is very important in the new knowledge economy. The global knowledge economy is driven by information and technology. One has to be able to deal with changes quickly and effectively. The new economy places increasing demands on flexible intellectual skills, and the ability to analyse information and integrate diverse sources of knowledge in solving problems. Good critical thinking promotes such thinking skills, and is very important in the fast-changing workplace.  Critical Thinking enhances language and presentation skills. Thinking clearly and systematically can improve the way we express our ideas. In learning how to analyse the logical structure of texts, critical thinking also improves comprehension abilities.  Critical Thinking promotes creativity. To come up with a creative solution to a problem involves not just having new ideas. It must also be the case that the new ideas being generated are useful and relevant to the task at hand. Critical thinking plays a crucial role in evaluating new ideas, selecting the best ones and modifying them if necessary.  Critical Thinking is crucial for self-reflection. In order to live a meaningful life and to structure our lives accordingly, we need to justify and reflect on our values and decisions. Critical thinking provides the tools for this process of self-evaluation.  Critical Thinking even can show your ability. Because most of people often think that against manager’s opinion, but people who dares to gives their opinions to against their boss seems well than other.  For students, to have critical thinking is so important. Students who know how to analyze and critique ideas are able to make connections across disciplines, see knowledge as useful and applicable to daily life and understand content on a deeper, more lasting level.  Today one of the most important criteria for success in College is the ability to think independently while being logical at the same time. Often students are asked to present papers either on their subject matter or in liberal arts. Knowledge of Critical Thinking Skills enables students to not only outline their papers coherently with a logical structure, it also helps them reason and present their thoughts in an organized and persuasive manner. Team Building 2. Lack of discussion. 3. In a group, different opinions happened as an usual. But a leader needs to solve it by give a last decision. 4. Angry. 2.When someone was angry, everybody needs to be calm down but not spatting, it can make the story worse. All need explain each others to understanding more about members. Wonderland Visit 2. Lost of way 3. Take a picture of map’s wonderland before explore and must call for supporting. 4. Scared when play games 2. Actually, it is very rare to have an accident. Because all risks were calculated exactly approximate 100%. More, we go here to explore so don’t be scared. D. CONCLUSION: Through this report, I understand and know more about necessary soft skills in training events:  Communication skills.  Verbal and non-verbal communication.  Communication in group.  Time management skills.  Problem solving skills.  Critical reasoning. From them, I hope we can understand the importance of them in work and life. To success, this is really essential and contribute a big part to achieve goals. Even, they are more important than major to work successfully. E. CRITICAL EVALUATION: In this report, I used my abilities, knowledge in life and in school to finish. I read more articles, website to improve my report more diversity and full. I research about fact stories for my report more accuracy. But beside, there are some weakness I’ve not finished. I have not designed a planning training events, need more explanations too. I think with my report my grade will be evaluated point P.