QDM Expert Exam Flashcards EXAM NEWEST 2024 -2025ACTUAL EXAM COMPLETE 120 QUESTIONS & COR, Exams of Community Corrections

Download QDM Expert Exam Flashcards EXAM NEWEST 2024 -2025ACTUAL EXAM COMPLETE 120 QUESTIONS & COR and more Exams Community Corrections in PDF only on Docsity! QDM Expert Exam Flashcards EXAM NEWEST 2024 - 2025ACTUAL EXAM COMPLETE 120 QUESTIONS & CORRECT VERIFIED ANSWERS|GRADED A+ ________ helps you rate how well each design attribute addresses a customer requirement PDPC - Selection Matrix - Multivoting - None of the Above - ANSNone of the Above A ____________ helps converts customer requirements to design attributes for a process/product - ANSQFD A control chart can be used to: - ANSMonitor the degree of variation in a process Judge whether or not a process is statistically in control Find and correct problems in an ongoing process All of the above A diagram used to brainstorm causes of a failure and sort the causes into categories - ANSFishbone A graph that pictures the degree of variation in a process - ANSRun Chart A variable that can contribute to the outcome of an experiment as known as what? - ANSIndependent variable After seeing a discrepancy between the contractor and architects specs of the room, Ben should - ANSBe professional when speaking to parties involved At FedEx, QDM, the _______, and Customer Loyalty are building blocks for our culture - ANSPurple Promise At which stage of team evolution are mistakes considered "learning" - ANSForming Brainstorming and multivoting goes hand-in-hand with what assessment planning tool - ANSSelection Matrix Common Cause Variation is: - ANSNatural fluctuations of data inside the control limits How much a measure deviates from the norm over time - ANSVariation Identifying and removing core constraints is an example of - ANSSystems thinking If your targets aren't achieved you should return to the Assess phase and restart - ANSFalse Is it possible for a system to have no constraints? - ANSNo Just prior to administering your survey to your intended audience, you should - ANSConduct a trial run Lily sorted pkgs during each hour of her shift, what is the median: 42,48,45,43,57,51,61,48 - ANS48 Paul can tell with just a glance if a tool is missing. What QDM tool is he using - ANSVisual Management Repacking equipment to move storage is an example of what type of activity - ANSNon- value add Select the general form of a linear regression equation *Y = b0 + b1^2 (X-N) *Y = b0 + b1 (X)^2 *Y = b0 + b1 (X) *Y = b0^2 + b1 (X-N) - ANSY = b0 + b1 (X) Significance level is indicated by which symbol - ANSα System-level measurement measuring the rate at which an org brings money in by selling products - ANSThroughput Systems thinking is an inherent part of which QDM Principle - ANSOptimize Business Performance The 1-10-100 Rule says that every dollar spent doing things right the first time avoids - ANS$100 for the failure The basic assumption of the Normative-re-education approach is that - ANSPeople want to go with the flow The Charter is an output from the ASSESS Phase and what project management process - ANSInitiating The duties of a facilitator include - ANScommunicating, resolve conflict, procuring, and motivating The environmental-adaptive change management approach should be used in which condition - ANSWhen radical change is necessary The ordering of run combinations to reduce the effect of uncontrollable variables is known as - ANSRandomization The outcome of an experiment is known as what? - ANSDependent variable What project mgmt level is needed for a team that incorrectly fills out error reporting forms Sending repeated reminders to have forms completed correctly Saying nothing and correcting the forms Asking open-ended questions None of the above - ANSAsking open-ended questions What should we do if in an experiment Fcalc = 3.497 and Fcritical =3.89. - ANSFail to reject the null hypothesis What should you not do to save time when working on an FMEA - ANSComplete every column in the FMEA at one time What tool helps link projects to strategic objectives regarding customer relationships - ANSCustomerCorridor What tool helps you see the solutions that result in "quick wins"? - ANSBenefit/Impact Effort Matrix What tool will help me gain insight into customer expectations - ANSVoice of Customer (VOC) What tool would you use to support global audiences with easily-translated narrative - ANSWrittenProcedure What type of activity is training on a new regulation - ANSValue enabling What type of organizational structure can foster a silo mentality - ANSVertical What type of teams are necessary when choosing an FMEA team? - ANSMulti- functional What type of waste can result from under-delivering on a product or service - ANSCorrection What's the probability of picking four aces from a deck if the card is put back each time - ANS1/13*1/13/1/13*1/13 (0.0000350) When is the best time to conduct an FMEA? - ANSDuring the earliest conceptual stages of the process design When performing a hypothesis test, what should you do after selecting the appropriate test - ANSDefine the alpha (α) risk When the independent variable, A, and dependent variable B have a strong positive correlation *We can say that A causes B *We can say that B causes A *We can say that A and B are equal *None of the above - ANSNone of the above Which action does not embody the Be Scientific Principle - ANSFollowing your gut instinct Which activity common to all project management processes must have a plan - ANSControlling Which answer is not one of the objectives common to all projects Time Scope Performance Success - ANSSuccess Which assumes that the statistical results are due to random chance - ANSNull Hypothesis Which can help a team to identify potential areas of waste - ANSDeployment flowchart Which cannot be accomplished using a customer corridor map - ANSIdentify root cause Which change management approach should be used in conditions of high risk - ANSPower-coercive Which chart should be used to compare sales before and after a new initiative - ANSBox and whisker Chart Which chart should be used to present the causes of complaints - ANSParetoChart Which chart should be used to track sales over time - ANSRunChart Which determines the degree to which individual or average measurements agree with standards - ANSData Accuracy Which finds the failure mode before the customer experiences the failure effect - ANSDetection control Which helps you see how value is added to a process as it evolves from current to future state - ANSValue Stream Map Which involves transforming numbers or using abbreviations for long strings of data - ANSCoded Data Which is a benefit of having a project manager from a people component perspective - ANSIncreased accountability Which is a benefit of having a project manager from a project component perspective - ANSControlled scope Which is a question you shouldn't consider when developing a data collection plan - ANSDoes the data confirm what you expect to see? Which is not a component of a control plan 1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action Plans - ANSFlow Chart Which is not a sign that the results in a statistical test is significant ? - ANSResult matches initial expectations for the test's outcome Which is not an assumption for simple linear regression - ANSThe residuals are all greater than 0 Which is not calculated to determine a one-way ANOVA - ANSStandard deviation Which measure of central tendency is used when data consists of extreme values - ANSMedian Which measurement scale should be used to measure delivery status - ANSOrdinal Which measurement scale should be used to measure package length - ANSRatio Which measurement scale should be used to measure sea-level - ANSInterval Which measurement scale should be used to measure temperature - ANSInterval Which of the answers below are benefits of supporting QDM as a part of our FedEx culture? - ANSQDM helps you drive innovation QDM helps you inspire better teamwork QDM helps you improve decision making All of the above are benefits Which of the following graphics show data that is normally distributed, with equal variance *Plot of residuals varies around the 0 line *Plot of residuals narrow left to right gfx *Plot of residuals expands left to right gfx *None of the above - ANSPlot of residuals varies around the 0 line Which of the following is a measure of how frequently defects occur in a process - ANSSigma level Which of the following is not a common pitfall of data collection - ANSForgetting where you put the data