Techniques for Effective Collaboration with Non-Reporting Team Members, Study Guides, Projects, Research of Software Engineering

Download Techniques for Effective Collaboration with Non-Reporting Team Members and more Study Guides, Projects, Research Software Engineering in PDF only on Docsity! Techniques for managing people who don’t report to you 1. Use goal statements as a common point of agreement; link the project to the goals; built support from the link to goals. Show how support benefits CSP. 2. State the project objective frequently to create support through understanding. 3. Get signed agreement on role statements form people with that role. Review periodically. 4. Give people every opportunity to express their issues/concerns. 5. Manage the resolution of a person’s issues in a visible way. 6. Show the project profile frequently to create support through understanding. 7. Make a person’s commitments visible by placing the responsibility matrix and schedule on a wall where the team holds its status meetings. 8. Negotiate a breakdown of a problem person’s critical impact tasks to the sub-task level. 9. Shorten maximum duration from 21 days to 10, even 5 for critical impact tasks. 10. For critical impact tasks, document duration assumptions with more detail. 11. As frequently for obstacles that are in the way. Go to work removing them. 12. Ask for the facts that support a position when opinions are being debated. Develop a fact- based strategy to address obstacles. 13. Use a person’s boss to help you manage a difficult person. 14. Find a person that a difficult individual admires or respects. Create support with this person. Then, link the two, and work as a team of three to solve difficult problems. Keep the focus on problem solving, not personality. 15. Use 3 questions to discover obstacles: 1. What is your understanding of the objective? 2. What is your part in delivering this objective? 3. What’s in the way of you doing your part? And how can I help? 16. In addition to the status meeting, check status of critical tasks frequently. 17. Develop rapport and support through social activities. Use good judgment. Don’t overdo it. 18. As a person for their preferred communication style – then use it. 19. Instead of disagreeing outright with a person’s alternative solution to a problem, as them for more information on the alternative and how they will go about implementing it.