The Future of Telecommunications: 5G Networks and Mobile Internet Users, Study notes of Telecommunications Engineering

Download The Future of Telecommunications: 5G Networks and Mobile Internet Users and more Study notes Telecommunications Engineering in PDF only on Docsity! 2020 Telecommunications Industry Roundup How the COVID-19 Pandemic Shifted Our Ways of Doing Business and Consumer Behavior Across the World Contents COVID-19’s Impact on the Telecommunications Industry Developing resilience in the face of a global crisis The digital ecosystem is the way forward 1. 1.1 1.2 2.1 2.2 2.3 3.1 3.2 3.3 3.4 2. 3. 4. 5. Providing and Developing the 5G Experience Configuring 5G network infrastructure for scalability and flexibility Slicing the network to create new services and unlock new revenue streams for enterprises Use case example: Nokia’s 5G “Factory of The Future” The Rise of Mobile Internet Users Drivers for mobile connection growth Social media, digital marketing, and streaming services see record boosts Lockdowns escalated gaming consumption Moving forward: Leveraging scalable platforms to simplify service integration Glossary & References Executive Summary About Forest Interactive 02 05 13 07 16 09 18 21 26 28 30 32 33 34 37 2020 Telecommunications Industry Roundup 5G developments to keep pace with growing numbers of mobile subscribers According to GSMA Intelligence, in 2020, 7.9 billion mobile connections are forecasted to increase to 8.6 billion by 2025. There will be 600 million new added connections in which two-thirds of it are coming from Asia Pacific and Sub-Saharan Africa. To grow revenue and cut costs in a low-growth economic environment, operators are increasingly seeking ways to develop the mobile ecosystem. This development stage is made more complicated by the demanding requirements of 5G services, i.e. high speed, low latency, and ultra-reliability. Mobile operators will need to evolve networks – using innovations such as virtual RAN, edge networking, and network automation – to meet the demands of the 5G era. Operators will also need to diversify revenue streams into areas such as media and entertainment, advertising, and IoT to seek growth beyond providing core telecommunications services. While speed is the most touted benefit of 5G, other improvements (e.g. network slicing, edge computing, and low- latency services) are beginning to gain traction as the next major steps for 5G services and benefits. For the next five years, 4G networks will still have the majority of connections worldwide in both consumer and enterprise levels, accounting 57.63% of the connections worldwide. However, most of the key benefits of 5G for enterprises will not be unlocked until standalone 5G architecture is deployed and operational, as its advanced capabilities address new markets and make new use cases commercially viable. There are still many considerations for operators as they strive to ensure a successful evolution of the network, while also maintaining a profitable business and increasing future revenues. 2020 Telecommunications Industry Roundup 4 COVID-19’s Impact on the Telecommunications Industry 01 2020 Telecommunications Industry Roundup 6 The COVID-19 pandemic has been an extraordinary test for consumers, businesses, and communities, causing widespread concern and economic hardship across the world. As lockdowns and movement restrictions were imposed in many countries to respond to the growing outbreak, increasing numbers of consumers turned to digital channels for entertainment, information, education, and to stay in touch with family and friends. This led to a whole new emphasis on the importance of network connectivity and services offered by the telecommunications sector. Due to major COVID-19-related restrictions set by governments, such as stay-at-home orders and quarantine measures, the telecommunications sector saw a massive spike in data traffic and increased use of broadband services as more people relied on connected devices and IoT devices throughout 2020. For example: • According to KPMG UK, during the peak of isolation, Europe saw a spike in internet traffic, going to as high as 70% in 2-3 weeks. Streaming services observed a jump of approximately 12%, with tech giants such as Facebook, Amazon, and YouTube reportedly having to lower video qualities in Europe to ease network strains.1 • For IoT devices, General Electrics (GE) Digital offered free Remote Monitoring and Control licenses to their iFIX and CIMPLICITY consumers to support remote working. On par with GE, Siemens made their Additive Manufacturing (AM) Network and 3D printers available for the global medical community, which aimed to speed up design and production of medical components.2 The traffic growth observed by several companies across different industries clearly displayed an increased reliance on connectivity and digital services. In response to this development, mobile operators and digital service providers adapted to changes in demand and demonstrated agility through accelerated channel shifts and enhanced digital capabilities. To that effect, the telecommunications sector continues to play a critical role in supporting governments, consumers, and businesses as they navigate the following three conditions of adjustment for the uncertain times ahead: • The Now, which emphasizes supporting people, consumers, and suppliers. • The Next, which calls for refocusing the business to withstand new threats and seize new opportunities in a slowly recovering economy. • The New Normal, which will see rapid shifts in cultural norms, values, and behaviors. Beech, COVID-19 Pushes Up Internet Use 70% And Streaming More Than 12%, First Figures Reveal, 2020. Lueth, The impact of COVID-19 on the Internet of Things – now and beyond the Great Lockdown: Part 2 of 2, 2020. 1 2 9 Figure 1 The Impact of COVID-19 on 5G Plans Worldwide Data as of April 2020 © GSMA Intelligence 1 2 3 Delayed rollouts of 5G network coverage and availability. Productivity slowdown due to factory closures. Month-on-month smartphone shipments dropped as low as 56% on February. Population believing COVID-19 will affect personal finances: Declining consumer interest in 5G. Prepare for second half of 2020 onwards as tech adoption wil get back on track. Implications on MNOs : Strengthen content partnerships . Continue with pro-consumer efforts. 56% in Japan 41% in Italy 40 % in Australia 37% in USA 1.2 The digital ecosystem is the way forward As the world gradually recovers from the pandemic and the coinciding economic recession, understanding consumer needs to inform long-term strategies will be the key in getting back on track. Enabling new workplace and business practices now will ensure challenges are possible and quicker to overcome. This will require the implementation of the right technology, mobility, and collaboration tools across organizations alongside adaptive security capability. To establish new sustainable ways of working, Forecast number of 5G subscription is reduced by 27% due to global economy slowdown. 140M 145M 150M 155M 160M 165M 170M Forecast Number of 5G Subscriptions: Before COVID-19 Crisis After COVID-19 Crisis 2020 Telecommunications Industry Roundup 2020 Telecommunications Industry Roundup 10 these steps will be fundamental to achieve the cultural change required of today’s strategies for robust business continuity. From speaking to our business partners and observing market trends, we can conclude that consumers will be interested in new services as their needs change to reflect their lives, increasing demand for solutions across entertainment, IoT-connected homes, gaming, social activities, and health. Mobile operators must extend the digital ecosystem if they want to be on even footing or stay ahead of platform players who are determined to disrupt the market with innovative digital solutions. The need to continue investment in 5G will take precedence for operators but the challenges driven across both supply and demand will continue to increase operational pressures including customer demand for robust omnichannel support in service and sales, on top of maintaining network and IT stability. As the human impact of COVID-19 reshapes consumer practices, operators have the unique opportunity to fundamentally reinvent and evolve relationships with consumers by finding new, secure, and sustainable ways of living through reliable, intuitive, and innovative products and services. Across the world, the COVID-19 pandemic has therefore revealed extensive weaknesses in local economies and re-emphasized the pressure for countries to develop a robust digital ecosystem. To build more resiliency, more companies, particularly those in retail, transport, logistics, manufacturing, and healthcare, will need to potentially increase investment in digital transformation to protect businesses from future force majeure events. Digital service providers, especially those operating across the entire value chain, should leverage their expertise to become key partners to enterprises in realizing digital transformation goals. For mobile operators, 5G network implementation strategies will be more important than ever to support these initiatives. “ “ To keep up-to-date with current pandemic protocols, APT launched a “health section” in “Gt Pubu eBook” with rich content to help consumers learn about the most accurate prevention techniques during the COVID-19 crisis. APT also offers “BOSS ++ Video conferencing” service with multi-function, which allows employees to work remotely from home. Additionally, we offer discounts on anti-epidemic related products and mobile purchase plans too. Didy Teng, Vice President, Marketing, Asia Pacific Telecom Co., Ltd, Taiwan 11 How Mobile Operators can take action Promote greater value on top of speed Build an ecosystem of experienced partners The offer of faster upload/download speeds is attractive, but will not be a long-term, sustainable value proposition for 5G pickup. Enterprises that are considering 5G now have goals that extend beyond the demands of past mobile user generations: they are investing to create new ways to interact with consumers, do business, and make money. Productize 5G solutions according to customer segments to establish new revenue streams. Sell solutions, not technology Invest in the end-to-end channel Today, there is a lot of clout surrounding the “digital integration” of different hardware and/or software. Operational 5G success will depend on the interplay of technologies across multiple domains and systems. Hyper-collaboration is desirable but do not overestimate your products and services’ strength in this area. It is better to demonstrate excellence and secure your technology’s worth instead by producing pragmatic go-to-market solutions and improving industry best practices with thorough implementation guidance. With the 5G lifecycle predicted to see greater digitization along with the network as demand scales up across the world, on-the-ground professional services will be needed to guide consumers for onboarding. Design, build, and implementation partners are the biggest priorities, but those with managed services skills are also an important component to include. How Technology Vendors and Platform Players can take action Consider what use cases are suitable and relevant for your business before committing to 5G implementation. The most reliable and informed suppliers can make pragmatic decisions that benefit your organization. Value those that take time to understand your business and strategic goals. 2020 Telecommunications Industry Roundup 2020 Telecommunications Industry Roundup 14 Data as of August 2020 5G is touted as the connectivity fabric that will fundamentally reshape our collective future, promising to bring a new era of advanced business processes and outcomes. The worldwide competition for 5G-first launches began in 2019 and continued in 2020 with mobile operators racing to make it accessible to the consumers. With technology capable of serving up new applications, consumers and enterprises will benefit from high- quality connectivity that can realize new levels of productivity and efficiency. Building infrastructure for 5G, however, has been quite a challenge for many markets. Adding the pandemic that began a global lockdown early in Q1 2020, many countries have delayed their 5G rollout plans. The earliest to make 5G commercially available was South Korea. The country’s operators first launched 5G services for smartphone users as early as April 2019. Entering 2020, the United States, Switzerland, China, and Kuwait became runners-up to make 5G services available. Since then, the deployment of 5G and the worldwide count for 5G connections continued to soar. In Q2 2020 alone, 19 operators launched 5G networks across 12 markets. These countries include Belgium, Hong Kong, the Netherlands, Poland, and Sweden. Figure 2 Worlwide 5G Connections © GSMA Intelligence Worldwide 5G Connections 500 450 400 350 300 250 200 150 100 50 0 M ill io ns Forecast by Q4 2021 Q1 2020 Q2 2020 Q3 2020 Q4 2020 15 In general, the 5G networks of 2020 were adopted in areas that had already embraced the latest technologies like 4G. That being said, implementing 5G requires more than just upgrading existing networks. As new network infrastructure is expected to support investments, forward-looking enterprises have already planned for digital transformation, OT/IT convergence is seen as the key driver of 5G’s pickup across several industries. Requiring a lot of effort from mobile operators, equipment vendors and manufacturers, as well as digital service providers, 5G’s success will depend on three coalescing elements: Operational Technology (OT) refers to the systems used to monitor business functions and make adjustments as needed. Information Technology (IT) refers to computing resources – both centralized and distributed – used to run various workloads, i.e. managing internal business applications or analyzing data pools. To enable OT/ IT convergence, mobile operators and business partners have to consider the best approach to integrate 5G for various industry use cases. Network Modernization Cloud-native, software-defined infrastructure. Operational Excellence Automated, real-time data analysis for optimal customer experience. Innovative Services Flexible and responsive to market demand. Figure 3 5G Network World Map © GSMA IntelligenceData as of September 2020 2020 Telecommunications Industry Roundup To deal with a world full of uncertainty, 5G network infrastructure has to be continually developed to be resilient and adaptable to consumers' growing network demands. So far, these are the main features which several operators have promised: 2.1 Configuring 5G network infrastructure for scalability and flexibility The COVID-19 pandemic has revealed how critical digital transformation is to enterprises and governments. With day-to-day operations affected and factories slowing down production due to government restrictions, IT needs to respond to the demands from OT with particular emphasis on security, integration, visibility, control, and compatibility. Today, more than ever, these factors lead to optimized business continuity and future success. Higher speeds and greater capacity for consumers and businesses Very low latency communications Efficient spectrum and network resource management Seamless availability and performance for indoor and outdoor environments Flexible and programmable access and core networks Intelligence-driven, automated decision-making to manage network performance A variety of SLAs to fit individual customer or industry use cases 2020 Telecommunications Industry Roundup 16 19 Network slices will see the greatest usage in industrial and enterprise IoT- type implementation because they can be designed, configured, and connected end-to-end according to the client’s specified requirements. When SA 5G is enabled, an operator can provide an enterprise its own slice capable of flexibly delivering everything – covering specific levels of service in terms of latency, throughput, reliability, and security – from low-power sensor connectivity to real-time data streaming and analysis. Each slice will thus provide a differentiated service, receiving a unique set of optimized network and spectral resources that suit the needs of the application. of operators cite manufacturing as a top vertical for private wireless network. of operators believe automotive manufacturing will benefit most from 5G network slicing. 5G 70% 21% Using the 5G network, IoT will be the enabler for innovative use cases such as: Massive wireless sensor networks, intelligent robots, and HD video transmission for remote maintenance and control. 2019 312 CAGR: 29% 1.470 2025 Smart Manufacturing Connections (million) Smart manufacturing is expected to be the fastest growing segment within enterprise IoT connections in five years. © GSMA IntelligenceData as of September 2020 Figure 5 Digital Transformation of the Manufacturing Industry 2020 Telecommunications Industry Roundup 2020 Telecommunications Industry Roundup 20 By enabling the hosting of applications (e.g. enterprise, utilities, manufacturing) on the network, operators also gain the capability of collecting relevant data within a network slice. Data collected within the slice along with external sources can be used to enhance the performance and efficiency of the application. Going a step further, the data can even be employed by machine learning (ML) algorithms to predict future trends or to boost analytics. New types of utilization models that will be unlocked with network slicing: Operators can extend to clients the capability to manage own services or slices by utilizing APIs offered by the operators. In line with a contract or SLA, these APIs will provide access to network-specific information, which can allow each business customer to derive insights into the perceived service quality, current network condition, or the environment. In essence, network slicing enables the most economical model to provide service differentiation. By not requiring to deploy full functionality to support devices that will use only a part of that functionality, it enables faster time- to-market with best-of-breed services, but at lower costs and improved network connectivity. This brings the importance of digital transformation to surface, especially to the players in the manufacturing industry. Bringing more intelligence to the edge to enable real-time control loop for things like robotic process automation (RPA) and digital twins – this is where 5G will truly accelerate ROI. As today’s machines promise rapid data generation and consumption, the need for agile delivery of network slices will become critical for multiple verticals of digital transformation. Hosting applications Capability exposure Integration in existing business processes A communication or computation infrastructure in operation — within an industrial setting, for example — may already exist for some business customers. If it is needed, the network slice can integrate such infrastructure. 21 Overall, digital transformation using the 5G network for Nokia helped the company save an annual cost of millions of euros. The factory gained efficiency of over 30% in material feed, 40% increase in overall equipment effectiveness, and 98% decrease in maintenance work time. 2.3 Use case example: Nokia’s 5G “Factory of the Future” As manufacturers revisit long-term strategies to deal with COVID-19’s negative effects, factories are adjusting production to match demands using tools such as cloud, IoT, and analytics. Nokia was one of the earliest adopters of such technology. In 2019, Nokia began using its own technology at a manufacturing facility in Oulu, Finland. The company was powered by Nokia Digital Automation Cloud, which leveraged a private wireless network for secure and reliable connectivity for all assets in and out of the factory. The company’s 4.9G/LTE network ran analytics on sensor data on edge computing infrastructure.4 This data was then used to help increase productivity up to 30% and reduce time of product delivery to market down to 50%. Other processes in the manufacturing facility were also automated as a result of smooth data flows: Temperature and humidity sensors were enabled to help ensure factory assets were kept in optimal conditions. Autonomous vehicles inside the factory could be guided by indoor location technology to carry materials and products efficiently. Kinney, Nokia Reaping Benefits of Its Own Smart Factory Technologies, 2020.4 2020 Telecommunications Industry Roundup 2020 Telecommunications Industry Roundup 24 2020 2025 4G 2020 2025 5G 99.47% 52.07% 0.53% 47.93% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Taiwan 2020 2025 2G 2020 2025 2020 2025 3G 2020 2025 4G 2020 2025 5G 47.28% 20.74% 17.29% 9.61% 35.43% 65.35% 0 4.31% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Pakistan 2020 2025 2G 2020 2025 3G 2020 2025 4G 2020 2025 5G 16.94% 0 39.56% 27.80% 43.50% 60.20% 0 12.00% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Kazakhstan 2020 2025 2G 2020 2025 3G 2020 2025 4G 2020 2025 5G 3.00% 0 52.00% 23.26% 42.07% 53.74% 2.93% 23.00% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 UAE 18.733.028 15.146.696 12.674.810 9.373.046 160.359.012 92.686.898 101.468.690 60.982.057 25.684.207 23,316,798 20.379.082 17.574.745 16.939.459 14.266.127 8.567.491 7.712.651 Data as of August 2020 © GSMA Intelligence 25 2020 2025 30.32% 6.60% 2G 2020 2025 41.18% 38.31% 3G 2020 2025 28.50% 43.51% 4G 2020 2025 0 11.57% 5G 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Morocco 2020 2025 2G 2020 2025 3G 2020 2025 4G 2020 2025 5G 16.93% 8.03% 37.87% 13.12% 45.20% 72.70% 0 6.15% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Peru 2020 2025 2G 2020 2025 3G 2020 2025 4G 2020 2025 5G 2.23% 0.02% 6.36% 2.16% 88.61% 43.22% 2.81% 54.61% 2025 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 USA 2020 2025 2G 2020 2025 3G 2020 2025 4G 2020 2025 5G 29.59% 5.17% 61.49% 67.59% 8.92% 19.76% 0 7.48% 2020 2025 2020 2025 Smartphone Connections 2025 2020 2020 2025 Unique Mobile Internet Subscribers 2025 2020 Nigeria 340.982.962 303.656.613 279.199.015 259.902.323 25.034.491 22.378.720 20.647.433 17.774.916 155.427.412 99.265.640 100.814.759 71.040.817 34.986.379 24.039.440 23.657.701 17.862.957 Data as of August 2020 © GSMA Intelligence 2020 Telecommunications Industry Roundup The Rise of Mobile Internet Users 03 29 According to a report by the International Telecommunication Union (ITU), here are some ways the industry has responded to the pandemic: Provide Free Access to Consumers To maintain affordability and connectivity, regulators in approximately 12 countries have provided free data allowance and/or free access to educational websites. Countries with this initiative include Azerbaijan, Egypt, Kuwait, Malaysia, and Paraguay. New Fixed Wireless Access (FWA) Network In some countries, 4G or 5G Fixed Wireless Access has been used to deploy wireless broadband infrastructure. Improvements in connectivity were needed to quickly support coverage and capacity near focal points such as healthcare facilities and areas like cities, suburban, and urban areas. For example, China Telecom deployed a 5G network at Wuhan’s temporary hospital to help ensure stable Wi-Fi coverage for thousands of users involved in telemedicine, health records, monitoring, and other related fields. Address Fake COVID-19 News A number of fake news related to COVID-19 rose as countries went through lockdowns. Some countries including Myanmar, Uganda, the UK, and South Africa have promulgated rules addressing fake news, especially those linking 5G deployment to the spread of coronavirus. Track Application Development The European Union and some other countries like Australia and Uzbekistan have developed tracking applications in order to track the spread of COVID-19. Tech giants like Google and Apple announced partnerships to develop a contact tracing technology. 2020 Telecommunications Industry Roundup 2020 Telecommunications Industry Roundup 30 3.2 Social media, digital marketing, and streaming services see record boosts The growth in social media and streaming services usage indicates that a higher proportion of consumers are turning to their mobile phones for ways to cope with the pandemic and the new normal. From online streaming services like Netflix, to social media such as Facebook, as well as online meeting platforms like Zoom, there has been a significant increase of daily and monthly active users. Under the new normal, consumers turned to video streaming services like Netflix, Amazon Prime, and Apple TV+ for entertainment, which boosted popularity and revenue. As of Q2 2020, Netflix had a total of 192 million paying subscribers,8 making Heisler, This Chart Illustrates Why Netflix is the Most Popular Streaming Service, 2020.8 Figure 9 UCaaS Market Post-COVID-19 © GSMA IntelligenceData as of July 2020 is a communication delivery model based on the cloud. Usually the platform supports features such as enterprise messaging, online meetings, and team collaborations. Unified Communication as a Service (UCaaS ) In 2024, UCaaS market is expected to grow to $24.8 billion UCaaS may not be an operator's traditional form of offerings but there are acquisition opportunities. For example, in April 2020, Verizon acquired BlueJeans. Compared to 2019, during the global lockdown this year, the Zoom Cloud Meetings app was downloaded: more in the US 14x more in the UK 20x more in France 22x at a Compoun d Annual Growt h Rate (C AGR) of 9.5% 300 million 31 Watson, Netflix Statistics and Facts, 2020. Clement, Global Social networks Ranked by Number of Users, 2020. Gilliland, Eight Effective Examples of Brand Marketing on TikTok, 2020. 9 10 11 it the most popular streaming service to date. More than half of the top 20 most- watched TV shows of June 2020 are hosted on, if not produced by Netflix.9 According to Statista,10 Facebook became the first social media platform to pass the 1 billion registered accounts marker. The surge in new registered Facebook accounts took place in July 2020, amid the global pandemic, totalling to more than 2.6 billion monthly active users then, making it the most popular social network. YouTube and WhatsApp were not far behind, with both platforms registering a total of 2 billion monthly active users each. Despite Facebook’s reign as the most popular social media platform, it was TikTok and Instagram that became the preferred social media go-tos, with TikTok being the most downloaded app on August 2020. TikTok and Instagram’s overnight rise to fame made these applications a haven of vast opportunities for both users and brands. More brands are actively testing out digital marketing strategies on TikTok and Instagram as an effort to widen target audience reach and it is working. One of the many successful branding campaigns is Elf Cosmetics’ Eyes Lips Face TikTok challenge. It is viewed as one of the most influential campaigns on TikTok to date. As an effort to execute the campaign properly, Elf Cosmetics hired an agency to create a special song for the campaign and it paid off. The Eyes Lips Face challenge garnered 4 billion views and 3 million user-generated videos, which made the campaign and brand go viral.11 “ “ To cope with the pandemic, Cellcard developed and launched Cellcard 4U within 5 days, giving customers greater access to data and with the flexibility to roll-over all their unused voice SMS and data. To help with safety, we launched an ultra-high speed 5G network for a high definition telemedicine services across the nation. During these times, we were also able to launch PlayGame, Cambodia’s first virtual games platform that quickly attracted young gamers with tournaments, peer-to-peer interactions and digital content. Ian Watson, CEO, Cellcard, Cambodia 2020 Telecommunications Industry Roundup Glossary & References Glossary Total unique users who have used internet services on their mobile device(s) at the end of the period. Mobile internet services are defined as any activity that consumes mobile data (i.e. excluding SMS, MMS and cellular voice calls). Subscribers differ from connections such that a unique user can have multiple connections. Total unique SIM cards (or phone numbers, where SIM cards are not used), excluding cellular IoT, that have been registered on the mobile network at the end of the period. Connections differ from subscribers in that a unique subscriber can have multiple connections. Unique SIM cards (or phone numbers, where SIM cards are not used) that have been registered on the mobile network and are used in a smartphone device at the end of the period. It refers to a smartphone connections installed base but does not represent the number of smartphone devices sold or shipped. Unique mobile internet subscribers Mobile connections Smartphone connections © GSMA Intelligence 35 2020 Telecommunications Industry Roundup Alexander, S. (2020, July 27). 5G will stand alone as a necessity for our future (Reader Forum). RCR Wireless. https://www.rcrwireless.com/20200727/opinion/5g-will- stand-alone-as-a-necessity-for-our-future-reader-forum Beech, M. (2020, March 26). COVID-19 Pushes Up Internet Use 70% And Streaming More Than 12%, First Figures Reveal. Forbes. https://www.forbes.com/ sites/markbeech/2020/03/25/covid-19-pushes-up- internet-use-70-streaming-more-than-12-first-figures- reveal/?sh=2b5708953104 Clement, J. (2020, August 21). Global social networks ranked by number of users 2020. Statista. https://www. statista.com/statistics/272014/global-social-networks- ranked-by-number-of-users/ First Overview of Key Initiatives in Response to Covid-19 [PDF]. (2020). International telecommunications Union. Gilliland, N. (2020, August 27). Eight effective examples of brand marketing on TikTok. Econsultancy. https:// econsultancy.com/eight-effective-examples-of-brand- marketing-on-tiktok/ Heisler, Y. (2020, August 06). This chart illustrates why Netflix is the most popular streaming service. BGR. https:// bgr.com/2020/08/06/most-popular-tv-shows-netflix-vs- hulu-amazon/ Keeping consumers connected during COVID-19. (2020, August 20). Ericsson. https://www.ericsson.com/en/reports- and-papers/consumerlab/reports/keeping-consumers- connected-during-the-covid-19-crisis Kinney, S. (2020, September 01). Getting from non- standalone to standalone 5G. RCR Wireless. https:// www.rcrwireless.com/20200901/5g/getting-from-non- standalone-to-standalone-5g Keeping the Internet up and running in times of crisis. (2020, May 4). OECD. https://www.oecd.org/coronavirus/ policy-responses/keeping-the-internet-up-and-running-in- times-of-crisis-4017c4c9/ Kinney, S. (2020, January, 29). Nokia Reaping Benefits of Its Own Smart Factory Technologies. Enterprise IoT Insights. https://enterpriseiotinsights.com/20200129/smart-factory/ nokia-reaping-benefits-smart-factory Lueth, K. (2020, April 22). The impact of Covid-19 on the Internet of Things – now and beyond the Great Lockdown: Part 2 of 2. IoT Analytics. https://iot-analytics.com/the- impact-of-covid-19-on-the-internet-of-things-part-2/ Malim, G. (2020, February 02). 5G World Panel: 5G could be an enabler for vertical markets. Light Reading. https://www. lightreading.com/private-networks/5g-world-panel-5g- could-be-enabler-for-vertical-markets/d/d-id/763635 Mental health and psychosocial considerations during the COVID-19 outbreak [PDF]. (2020). World Health Organization. Skeldon, P. (2020, August 18). 5G mobile subscriptions to reach 2.8bn and 55% coverage rate by 2025. Telemedia Online. https://www.telemediaonline.co.uk/5g-mobile- subscriptions-to-reach-2-8bn/ The Mobile Economy 2020 [PDF]. (2020). London: GSM Association. The Mobile Economy - Asia Pacific 2020 [PDF]. (2020). London: GSM Association. Watson, A. (2020, February 06). Netflix - Statistics & Facts. Statista. https://www.statista.com/topics/842/netflix/ Wijman, T. (2020, May, 8) The World’s 2.7 billion Gamers Will Spend $159.3 Billion on Games in 2020; The Market will Surpass $200 Billion by 2023. Newzoo. https://newzoo. com/insights/articles/newzoo-games-market-numbers- revenues-and-audience-2020-2023/ References www.slideshare.net/ForestInteractive Forest Interactive Infographics Center 2020 Telecommunications Industry Roundup 36 39 About Forest Interactive For more information, please visit forest-interactive.com and follow Forest Interactive on LinkedIn, Instagram, Facebook, and YouTube MEDIA CONTACTS: Forest Interactive Press Bureau Kuala Lumpur, Malaysia newsroom@forest-interactive.com Forest Interactive is a scalable mobile platform developer that enables mobile operators to build enriched customer experiences through highly-customizable and easy-to-use platforms. Since 2006, we’ve been servicing more than 90 mobile operators globally, bringing connectivity to more than 1.3 billion subscribers. We bridge the gap for our partners to maximize the power of mobile technology, delivering content subscription services, digital voucher and e-commerce platforms, as well as mobile apps for all ages. 2020 Telecommunications Industry Roundup Published by Forest Interactive C-7-2 Megan Avenue 2 No. 12 Jalan Yap Kwan Seng 50450. Kuala Lumpur, Malaysia www.forest-interactive.com First Edition 2020