Understanding Relational Dialectics and Conflict: A Comprehensive Guide, Quizzes of Communication and Development studies

Download Understanding Relational Dialectics and Conflict: A Comprehensive Guide and more Quizzes Communication and Development studies in PDF only on Docsity! TERM 1 What are dialects? DEFINITION 1 Dialects are contradictions. They are inherent tensions.Dialects in persuasion: Aristotle, dialectic was consideration of opposing positions.Dialects in political theory: Karl Marx discussed dialectic as a tension between materialism and class struggles that made a collision between materialism and change inevitable.In the 1980s we began to see relationships as navigating inherent tensions. TERM 2 Types of relational dialectics DEFINITION 2 Openness-Closedness (protection): our desire for self-disclosures, which make us transparent to another, and our desire from withholding disclosures, which keeps us safe from another's disapprovalAutonomy-Connection:the tension between our desire to be independent or autonomous while simultaneously wanting to feel a connection with our partnerPredictability-Novelty: our simultaneous, opposing desires for excitement and stability in our relationships TERM 3 What are the consequences of dialectical tensions? DEFINITION 3 Neutralization (establishing balance)Separation (one tension is preferred over another)Segmentation (a demarcation of boundaries for those tensions)Reframing (tensions are redefined as complementary instead of competing) TERM 4 Judgment and acceptance DEFINITION 4 our desire to criticize a friend as opposed to accepting them for who he or she is TERM 5 affection and instrumentality DEFINITION 5 key is reason for the relationshipAffection- relating is the desired end.Instrumentality- relating leads to some desired outcome. (being friends with someone because they give you a ride to school) TERM 6 rituals DEFINITION 6 "symbolic form of communication acted out in a systematic fashion over time"communicative events that pay homage to an object that is sacredFunctions to do 3 things: 1. strengthen and maintain attachment and bonding among family members 2. produce or reproduce a family's culture or sense of identity 3. socialize family members in how to conduct social relations3 types: everyday interactions (grace before dinner), traditions (same rest for each anniversary), celebrations (birthdays) TERM 7 self-disclosure DEFINITION 7 evaluative and descriptive information about the self, shared intentionally, that another would have trouble finding out without being told TERM 8 social penetration theory DEFINITION 8 people have many layers like onions, each layer corresponds to the info about them ranging from most obvious to most personalbreadth- both know info about the other across several different topicsdepth- how much detail we provide about a specific topicThe degree to what you self-disclose controls the social penetration described by the model. TERM 9 self description DEFINITION 9 non-intimate, available from several sources TERM 10 apparent self disclosure DEFINITION 10 appear intimate to recipient but are not to sourceavailable from multiple sources TERM 21 content/substantive conflicts DEFINITION 21 are over an issuetypically center around single or sets of issuespublic vs. personal issues: public issues debate on issues outside the relationships, personal issues relate more closely to the relationship TERM 22 value conflicts DEFINITION 22 enduring beliefs or sets of beliefsoften these are public conflicts, may also be private ones TERM 23 relational conflicts DEFINITION 23 focus on issues concerning the relationship between the two people TERM 24 serial conflicts DEFINITION 24 repetitive conflicts that focus on the same issues or goals TERM 25 meta-conflicts DEFINITION 25 conflicts about how you manage a conflict TERM 26 myths about conflict DEFINITION 26 All conflicts result from miscommunication or unclear communication.Conflicts can always be resolved with good communication skills.It's always best to talk about conflict. TERM 27 symmetrical escalation DEFINITION 27 when each partner chooses to increase the intensity of the conflict TERM 28 symmetrical withdrawal DEFINITION 28 when both communicators avoid the conflict TERM 29 pursuit withdrawal/withdrawal pursuit DEFINITION 29 one partner pursues discussing the conflict while the other withdrawalsone partner withdraws prompting the other partner to pursue the conflict TERM 30 symmetrical negotiation DEFINITION 30 when each partner mirrors the other's positive negotiating behaviors TERM 31 4-Part Model of Conflict DEFINITION 31 This model has conflict as a circle divided in 4 sections of conflict1. YOU is one of the people in conflict (when ignored the response is aggressive and doesn't take into account the need of the other person)2. ME is the other person (when ignored theyre being passive and ignoring their own needs (placating))3. CONTEXT is the emotional background (when ignored rational aspects take place of relational ones (computing))4. SUBJECT what is argued (when ignored topic is changed) TERM 32 Explanatory Process Model DEFINITION 32 Conflict as a process that occurs in 5 episodes. 1. Distal context- background that frames the specific conflict2. Proximal context- rules, emotions, and beliefs of the individuals involved in a conflict3. Conflict Interaction- point when the differences between 2 people become a problem and one or both people begin to address the issue4. Proximal Outcomes- immediate results after a conflict interaction5. Distal Outcomes- feelings had after the conflict TERM 33 power DEFINITION 33 the ability to control the behavior of another person TERM 34 power has 5 sources DEFINITION 34 reward power, coercive power, referent power, expert power, legitimate power TERM 35 reward power DEFINITION 35 ability to give other people what they want, and hence ask them to do things for you in exchangepregiving, promise TERM 46 avoiding DEFINITION 46 LOSE-LOSElow assertiveness, low cooperationUse when: issue is trivial, you can't win, potential damage is greater than benefit, let people calm down TERM 47 competing DEFINITION 47 WIN-LOSEhigh assertiveness, low cooperationUse when: need quick action, you know you are right, to protect yourself TERM 48 accommodating DEFINITION 48 LOSE-WINlow assertiveness, high cooperationUse when: others can resolve conflict more effectively, issue is more important to others, to build up social credits, to preserve the harmony TERM 49 compromising DEFINITION 49 LOSE-LOSEmoderate assertiveness, moderate cooperationUse when: goals moderately important but not worth effort of more assertive modes, 2 opponents of equal power, arrive at a speedy solution under pressureleast effective model TERM 50 collaborating DEFINITION 50 WIN-WINhigh assertiveness, high cooperationUse when: both sets of concerns too important to be compromised, find an integrative solutionMOST EFFECTIVE MODEL TERM 51 computer-mediated communication DEFINITION 51 the use of various technologies to facilitate communication with others TERM 52 synchronous communication DEFINITION 52 when communication is taking place between the sender and receiver at the same time or in real time TERM 53 ansynchronous communication DEFINITION 53 sender and receiver do not synchronize before and after the communication exchange TERM 54 assumptions of online presentations of self DEFINITION 54 the computer screen can deceiveonline discussions often prompt introspectiononline discussions promote self- orientation (choice to reply or not)self-disclosure occurs online TERM 55 content aggregation DEFINITION 55 information collected from different sources and considered a whole TERM 56 convergence DEFINITION 56 the integration of various technologiescell phones that take pictures, voice activated computers TERM 57 technological determinism DEFINITION 57 theory suggesting that technology is irreversible TERM 58 characteristics of communication technology DEFINITION 58 its pervasive (its everywhere)its paradoxical (its conflicting, consistent, ironic, global village)its powerful (it influences people, events, culture) TERM 59 hate speech DEFINITION 59 extremely offensive language directed at a group of people TERM 60 flaming DEFINITION 60 when people exchange malicious, hostile, or insulting comments"electronic road rage"